Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 508

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Ahmednagar, Maharashtra, 414102
Website:www.paytmcare.com

Dear Sir,
I have added money Rs 5000/- in Paytm wallet by using debit card, but the payment was failed and my bank account is debited by 5000/- and the money is not added in paytm wallet as well as bank account.
Transaction Detail :
Order No. [protected]
Date : 24/12/2016 6.43 pm
Branch BOM : Aankhegaon
Account No. : [protected]

plz varify it and refund my money.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joysun195
from Kud, Jammu and Kashmir
Report
Copy

Oder is hanging in transit

Address:Leh, Jammu and Kashmir
Website:paytm

Under order no#[protected] dated 22 dec16, i booked two item, but received only one item. The second item is shppied via EMS speed post tracking no #AU[protected]IN dated 23 dec but it is still showing old status of 31 dec (item baged for leh from palam) there is no update after that..i think item is lost in the way..Now i want my money back but paytm care is telling from last 15 days that they are trying to deliver the order as earliest as...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankush1991
from Vinukonda, Andhra Pradesh
Report
Copy

My old merge to new account

Address:New Delhi, Delhi, 110031
Website:google

My old account to merge to new account ph no [protected] and my old account balance 2055 rs in Jan 3 but my new open jan4 sir Jan 3 transfer to my account 2500 so I have recharge 445 to tata sky and balance my account 2055 next day jan4 my account is new please reply to my mail I'd [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8426068031
from Lucknow, Uttar Pradesh
Report
Copy

Upset bcoz of Paytm

Address:Alwar, Rajasthan, 301001

Sir I'm very disappointed with your service. I complaint you several times but you are fail to deposit my fully amt till now. Yesterday I talked you. I give fully detail to you. But because of your mistake you debited my Rs.20100 instead credited. Sir I'm very dispersed. My whole family in shock. I want to talk you. Plzzz immediately call me.
Sir, I lost Rs.30385 by ATM because of you. Sir plzzz call me immediately now....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
singh_Prem
from Barpeta, Assam
Report
Copy

Money not credited in bank but balance deducted by PAYTM.

Address:Kolkata, West Bengal, 700025

On dated 01/01/2017 I have done a transaction of money transfer from Paytm Wallet to State Bank of India of Rs. 1300/- (Rupees: One Thousand Three Hundred only). BUT the transaction gets success and the money not credited in bank and not refunded to my PAYTM Wallet account. I am providing you transaction reference number of Paytm wallet as #[protected] and Bank txn id as [protected].
On the basis of above kindly do needful in this regard....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

Its been 2 weeks im receiving the error that bank systems are overloaded, please try after4 hours, and even after sometime when i try to add ;it get fails, i tried to reinstall the paytm app but same result and even i lost my previous wallet balance.Im getting hard time to resolve the issue as the customer car is also very poor, only machine is answering the call

Regards
Prashant Thakur
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mrunal khatri
from Pune, Maharashtra
Report
Copy

Fake promises of cashback

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hello Respected Sir,

My reference transaction Id is [protected] . I had made payment of rs 630/- to a retail store via paytm through scanning the QR code. At that paytm was running an offers upto 100% cashback when paying to a retail store through paytm app. So as per the offers i must get some cashback but paytm guys say that i have'n done any payments at all. Even after waiting for such a long time and complaining them many...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrivastavaarun
from Delhi, Delhi
Report
Copy

Paytm wallet balance becomes zero

Address:Dehradun, Uttarakhand, 248001
Website:PAYTM.COM

Sir,
i had rs. 1000/- paytm wallet balance on and before 15/12/2016...
Again i transferred rs. 5000 to my paytm account on 15/12/2016... (ecom transfer reference no. From pnb to paytm is[protected]
which was updated and total wallet balance became rs. 6000/-
when i see my wallet on january 11 2017..
My wallet balance was showing to zero, date of birth was wrong and email id was also wrong, which was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogyaraj Singh
from Jalalpur, Uttar Pradesh
Report
Copy

Postpaid mobile bill show still outstanding after recharge throug paytm

Address:Firozabad, Uttar Pradesh, +91
Website:NA

I have recharge my vodafone postpaid bill of 331. by two instalments of Rs, 151 and 180 .on date 12/01/2017 .transaction id [protected] and [protected].

even then 331 adjusted from my wallet but vodafone bill summary shows Rs.180 outstanding till date.
so please return my 180 Rs. to my wallet or Diposit my vodafonr postpaid bill on mobile no. [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Saagar Kathe
from Savantvadi, Maharashtra
Report
Copy

Wrong Money Transaction

Address:Nashik, Maharashtra, 422011

To PayTM,

On 6/01/2017 Friday, when I was transferring 5000 Rs. to my ICICI Bank account, I provided my name Sagar Kathe and account number (Wrong account number[protected] I suppose to provide[protected] but then transaction suppose to cancel due to wrong information, but PayTM transfer money in wrong account without matching (name of account holder and account number) information.
and when I tried to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swathysp
from Chennai, Tamil Nadu
Report
Copy

Paytm not refund my money

I transfered 5k from Wallet to bank. But till not getting and amount debited. Wat is the issue. More than 11 days over.paytm said already refund ur bank like that. But till I m not getting. Customer care people not responding.daily I called cc also. But money not refunded...y paytm cheat like this. 5k is big amount for me. I attached proof.please take action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:New Delhi, Delhi, 110002
Website:Pay TM

PTM wallet se vapas bank mei transfer karne par 5000 Rupay abhi tak bank mei nahi aye h. PTM se Msg. aya tha " Paytm has refunded Rs. 5000 to your bank (Transaction ID : [protected]) (copy enclosed) and paytm passbook ka screen shot bhi h jisme Transferred to bank (-Rs 5000) Bank Txn ID : [protected] January 04, 15:09 & Wallet Txn ID : [protected] h (copy enclosed) 04 january se aaj 17 January ho chuki h bt abhi tak bank mei koi paise nahi...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Samuel0079
from Cuddalore, Tamil Nadu
Report
Copy

Still didn't got refund

Address:Chennai, Tamil Nadu, 600100
Website:Paytm.com

Actually on Jan 2 2017 I requested refund from Paytm they said it will come with 7 working days to y r accoubt like that I have the proof too but today is Jan 17 2017 still now I didn't got any refund my bank is icici I asked them they said nun of refund came like that please I kindly request pleade refund my amount of 1500rs from Paytm actually still now I'm unable to contact Paytm customer service they said they will call back in 2 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu, 641103
Website:paytm.com

I have Transferred INR 5000.00 to INDIAN Bank Dt. 27.12.2016 but still not yet received the same in my bank account.I have tried many times to contact paytm customer care but all times he is saying only your query has been submitted but I have not received any solution and call from paytm to till date. the same i have queried to INDIAN Bank also they are also saying the same answer. After few days back my continues follow up PAYTM gave mail...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prince6286
from Aurangabad, Maharashtra
Report
Copy

Refund not credited

Address:Pune, Maharashtra, 6286

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Ayush Saran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paytm Wallet money charged but not added

Address:Lucknow, Uttar Pradesh, 226010
Website:www.paytm.com

To,
Paytm, Noida Ltd,

This information is in regard to the earlier complaint emailed regarding the added Paytm Wallet money via uber app for 500 rupees on 02/01/2017 for paying to uber. But, thereafter soon after adding money the account was logged out. [protected]@gmail.com and number registered [protected] and [protected].
Since, I am unable to fetch the account details, the login through correct...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banke Bihari Sharma
from Delhi, Delhi
Report
Copy

Loss of rs 642 from paytm wallet

Sir, i started using paytm using my mobile no [protected] and added rs 1000/- in my paytm wallet from my axis bank account. I use my wallet amount for recharging my mobile. Sir i forget my paytm password and inadvertnly signup in paytm with my same mobile no [protected]and then click merger account option. Since then my wallet amount which is rs 642/- (Apprx) is shown as nil in my paytm wallet. I request to credit my wallet with my lost/missed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashokachar1990
from Bengaluru, Karnataka
Report
Copy

About my money refund

Address:560010
Website:www.paytm.com

Hello team,
While adding money to my wallet amount was debited from my account but not added to my wallet I was tried 3 times 5000*3 =15000 debited but not refunded even after 15 days also I am trying to contact paytm care no one is there to support its very poor response from Paytm side team please help me how do I contact paytm people and how do I get money back I am struggling lot for this...

My mobile number is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
naushinisani
Report
Copy

Amount ducted but not credited

Website:Paytm.com

Wallet transaction ID is [protected]
On 1st January 2017, I have transferred Rs 750/- in my nephew’s account. The details like Transaction ID and other details are mentioned in the attachments along with this mail.

After various follow-ups, my issue is still not resolved.

The way PAYTM IVR & Complaint resolution function behaves is absolutely pathetic. There are absolutely no robust Customer grievance...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishekhook
from Kolkata, West Bengal
Report
Copy

Not refunded to my bank account

Address:110010
Website:Www.patym.com

On 8 January 2016. Add money in my paytm account through icici bank account yet .
Order no [protected]
Transaction no [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about PayTM Mobile Solutions services