PayTM Mobile Solutions Complaints & Reviews

Dear Team,

i am writing you again 3rd time. i have not received my cashback money against order ID [protected] yet. i called you twice at above number some Mr. Rakesh Verma disconnected the phone call at the mid of conversation. request you to resolve the issue ASAP.
Kindly contact me on urgent basis as its being almost ten days.

[protected]...

Did a Send to Bank transaction on 15-Dec for Rs.3000. Amount deducted from my account and it was not reflecting in wallet. After repeated follow up, paytm updated the status as refunded. But still the amount is not credited to my bank account. Almost calling them daily to reach a customer care executive and raising complaint daily, but still haven't got any call or response to my queries. Feelign dejected as I have lost my 3K....

Hi...,

Sir /mam

Good morning...

Please find the attachment regarding failed the any online transaction from paytam since 4 days.

I was trying from 4 days but the totally failed. I am very disappointed and worried becouse of this problem.

Kindly solve my problem as soon as possible.

Thnxxx you

Kavya dhama

Delhi
br...

Inr 57078 deducted during flight booking with order no [protected] and [protected] on 04/01/2017.
Bank denied arn no or any refund even after 12 daz.
I have contacted wid bank showing reference number (30001070057004154042207) they totally denied any refund on this no.
What to do.???
Need money but no solution from paytm or bank.
Paytm totally unable to refund my amount....

This is height of misleading a customer.

I am seriously not sure why Paytm is providing me with wrong information and what's the benefits they are getting out of it?

I called my bank n number of times and their response is same that they have not got any kind of refund from "Paytm".

The reference number provided by paytm is "not authenticated" as per the bank.

Bank told me that both...

Hi,

I am writing this mail as I am very much disappointed with your services. I am continuously following up with your customer support team from last few weeks but haven't received any satisfactory reply from them and many times they hang up the call without providing any proper answer.

Below is the detailed description of inconvenience which I have faced :-

I had booked a flight (PNR- IDWW9N)...

Hey hi, this is Prashanth i have transferred Rs.5000 and Rs.1000 i.e,
a total of Rs.6000 to my friend bearing contact number [protected]. my
paytm shows a successful transaction but the problem here is my friend
bearing contact number [protected] have not yet signed into paytm. the
moment i got to know that my friend bearing contact number [protected]
dont have a paytym. i informed my friend to sign into paytym....

My order of flight ticket from Pune to Delhi and back total amount debited from icico bank is 11045 were as rs 708 also debited from wallet. When took print of tickets my total value of tickets was only 10977. You have debited rs 776 extra for tickets. And credited 570 as cash back want to know why extra 776 is debited from my account how.pls need solution of this difference....

Sir,
My IRCTC train ticket is not generated the reason shown is payment declined by bank but the amount is deducted from my paytm balance.but in paytm app transaction successful is shown. IRCTC E Ticketing Order #[protected]Paytm Cash Txn ID[protected] at[protected]:01:52 AM.
so sir please help me for refund.
thank you,
Tejas Satpute...

On 4th January 2017, i tried to add Rs.1000 to my paytm wallet through my bank debit card. Rs.1000 debited from my account on that day but i didn't get that amount in my paytm wallat. And even after more than one week i don't get the refund of that money.The transaction reference no of that transaction is "POS[protected]" .The give me my money back to my account or add that money to my paytm wallat.
thanking you...

I was trying to book IRCTC E Ticket via paytm .In IRCTC website we used the payment options as cash card/wallets .Then i used scan code and pay via app .Suddenly from my mobile app the scan coder was success i paid Rs.724.70
Transaction ID :- [protected]
Transaction Date :- Jan 14, 2017 21:29:33
Enter the last 4 digits of Wallet Transaction ID to confirm the payment (7894 i used )
But my IRCTC ticket booking got...

Hi,

With reference to a transaction dated 08/01/2017 has been deducted from my SBI account without showing any transaction number in PAYTM wallet and till date its not showing any transaction in wallet. After showing successful transaction how can it be possible ? ?? As of now I did not receive my money back to my account. Its already more than 7 days.

Enclosing ATM mini statement for your ready reference.br...

I bought some poker chips from zynga via patm on 15/01/2017 twice both of Rs 1641.64 in which the transaction ids from paytm shows success but i havent recieved the chips yet. I used rupay debit card for it. Plz refund as soon as possible and check the attachment regarding the paytm passbook.
And it will be glad if you guys can call me at [protected] to resolve this issue. i called up your customer care but it wasnt helpful.
br...

I have transfer a amount of 5000rs. To my friend's bank a/c using paytm but unfortunately the amount the amount is not credited in his account but debited from my account and for this more then 1 month has passed away ... Before this already i have submitted complaint many time about this issue but i didn't get any fair response from them... the details are here... order no. [protected] and my registered number is [protected]... pls solve this...

I was trying to add money from my SBI account through my ATM card .2to 3 of my transactions were cancelled first becoz of my slow net .But one of my three orders (I don't know which one ) debited 3100 from my account .Plz help .And what if I don't know which order no debited that money .Will it be refunded to my bank automatically or paytm will keep it and don't return it .Is there any process that I can give the transaction I'd and Paytm...

I have a serious issue as I have transferred 5000 from my PAYTM account to my SBI Bank however, it is been a week and I did not get my amount credit to my SBI bank I did visit the bank and confirm the same my bank manager told me that the amount is not been credit from PAYTM so why is it showing in PATM passbook that it is already been credit to my bank.

Also on top of that If I recharge my mobile phone the amount is deducted...

I added 5000 to paytm wallet from my sbi debit card.
It showed the green screen of successful payment but later after few moments the wallet showed failure.
Reported to paytm. And paytm told "paytm has refunded inr.5000 to your bank under order id [protected] on[protected] and your bank has shared a reference number arn or rrn no. 74332747012701156215161 as a prof of successful refund with us."

Went to my home...

I had booked railway Ticket from IRCTC through my Debit Card And because of some reason i Cancelled it,
but i had not receive my refund they says that amount is refunded to PAYTMAG what should i have to do to get my refund.

Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 [protected] 31-Dec-2016 [protected] CANCELLED 415.0 355.0 PAYTMAG REFUNDED 02-Jan-2017br...

Amount of rs 2000 wrongly sent to no. [protected] pls refund I don't have any money with me I have to send to my parents plssssd...

Actually I send money in my bank account from my Paytm account and my money is not send in my bank account. I send1261 rupees in my bank account from Paytm account. But my money is not send to bank account. Sir, please send my money as soon as In my bank account. Yours faithful. The Transaction ID is[protected] and[protected] this is the to Transaction ID...