PayTM Mobile Solutions Complaints & Reviews

An amount of rs.354.36 deducted from my bank account under bank narration 6483*5-paytmcinepolisindiap, bank reference no. 16357*0 on 22/12/2016. At 01:14 pm towards booking of 02 tickets (Fun cinema dd city mall, gwalior).
But after deducting amount trough paytm netbanking i have not received tickets confirmation either on my mobile nor at my email.
Paytm deducted amount, not refunded till date.

I have my paytm balance of rs, .2214.29 on 5.1.2017 as per the statement sent by paytm on email. But whenever i open my accounts after 5th january the balance is being show as rs.0.00 i have made some queries on the site of payment they have shown ticket generated but could not give me any number and any reply till date please help me in this regard.

I had done a purchase on an app called "bigbasket" and paid thru the paytm wallet on 5th of january. The transaction failed the first time, at least thats what the message that came up. second time it went through. Now when i check my bank statement the same amount got debited twice.
Both my Bank customer care and Paytm are not responsive of my complaint. Paytm had asked me to follow up with ICICI, ICICI had asked me to wait for 8 days. Done both, Still do no have the amount back in my account.

My phone [protected] is the number I use for Paytm : I forgot my password and ended up blocking my account. Thereafter I have been seeking asstt from Paytm to reset my password from Friday 13th Jan 2017 as its just not possible to reset either on net or on phone. They called me up once and told me to login after 24 hrs and it shall be okay but I am still having the same problem. Is it so difficult for paytm to assist a person. I wish to withdraw my money now and close my paytm account.

I have use Paytm app for my electricity bill payment of Rs.2350. on 27th dec 2016 its 20 days now but same is not paid by paytm to Mahavitaran.

Amount is deducted from credit card account. further there is no communication system to directly contact paytm service provider

Raised complain before 8 days but same is not yet resolved. furth

My mobile no, is [protected]

[protected] ye mobail number already registration he or ise unregister Karana he aor iska Emil account muje yad nahi he jab bhi mobail number Chang me [protected] ye mobile number dalta Hu to mobile number already existing esa likha Hua aata he to mera ye mobile number register ho jaye esi muje koie shayta kar do iske Karan mera paytm bandh Hua pada he

My money has been wrongfully transferred to unknown bank account the amount of 2900 Rs / the transaction ID number [protected] on 12th January . I have already submitted my complaints so many times . And Paytm service is completely ignoring my complaint . I need immediate action taken by you and I need my money back. I have transferred money from my Paytm wallet to yes bank account . The name, ifs code was correct but single digit of account number was entered wrong and this is not done . I need my money or or tell me what I have to do now on a serious note . I'm getting harassed by Paytm service

This grievance is regarding one of my transaction failure for which the amount was not refunded back till date. The transaction was made for the vodafone postpaid bill payment of Rs.2, 110/- on 21st February 2016. After constant mailing and complaining of this issue I got the final response on October 6th, that the amount was never transacted from the account of SBI.

On inquiring from bank, the bank officials approved that the amount was transferred to the paytm account on the very day, also that no such amount was ever refunded back in case if the transaction was a failure.

Also, no sign of that transaction is being reflected in my paytm account now. The order ID for that transaction was [protected]

Hello sir,
I have paid a bill for torrent power limited which customer id is- 2250191 on 09 January 2017.
My order number of paytm is- [protected].
The problem is payment had been deducted from my bank account but payment was failed.
Please refund money in my bank account / paytm wallet. I have been attached paytm order's screenshot.

I have been done 2 times payment in it first time payment was unsuccessful and second time payment was successful.

Please refund me money as fast as...

Thank you...

I never used Paytm before. I tried it for the first time.
I tried to put ₹500 in my Paytm wallet .
The money got deducted from my bank account but did not reflect in my Paytm wallet. It's been 3 days and still there's no news of it. Its not coming in my Paytm wallet and also its not being refunded
Please help me.Hope you guys will help.
Order no. [protected]

My payment against the bill payment of mseb on 09/01/2017 order id no. [protected] rs 1700 was fail and money got deducted from my bank of india debit card. It has been more then 7 days i have continuously posting the complaint on paytm app but there has been no response from paytm. i request you to take this matter ahead and issue my query asap

reagrds

Subject: Refund 20000 your pnb bank for your order ID [protected]

Paytym has refunded Rs. 20000 to your bank (transaction ID:[protected]).

Pnb just gave us a reference number 75503727005011116428230 for successful refund of 20000 from Paytym to your account.

Maine apni paytym wallet main 20000 Dala tha us main se maine 10000 transfer kiya or 10000 phr se apne account main apne account main Dala par vo mere account main nhi aaye to plz Sir mera account no. [protected] hai paramdeep sandhu is ko check krae

When i try to send money to a person on 08/01/2017 i lost my 20000 rupees but he did't get the money, paytm says transaction canceled and refunded to bank .but i did't get the money till today
please help me

Order Number and transaction numbers are

Order Number Transaction Number Amount
#1 [protected][protected]
#2 [protected][protected]
#3 [protected] 5000
#4 [protected] 5000

Dear Team,

i am writing you again 3rd time. i have not received my cashback money against order ID [protected] yet. i called you twice at above number some Mr. Rakesh Verma disconnected the phone call at the mid of conversation. request you to resolve the issue ASAP.
Kindly contact me on urgent basis as its being almost ten days.

[protected]

Did a Send to Bank transaction on 15-Dec for Rs.3000. Amount deducted from my account and it was not reflecting in wallet. After repeated follow up, paytm updated the status as refunded. But still the amount is not credited to my bank account. Almost calling them daily to reach a customer care executive and raising complaint daily, but still haven't got any call or response to my queries. Feelign dejected as I have lost my 3K.

Hi...,

Sir /mam

Good morning...

Please find the attachment regarding failed the any online transaction from paytam since 4 days.

I was trying from 4 days but the totally failed. I am very disappointed and worried becouse of this problem.

Kindly solve my problem as soon as possible.

Thnxxx you

Kavya dhama

Delhi

[protected]

Inr 57078 deducted during flight booking with order no [protected] and [protected] on 04/01/2017.
Bank denied arn no or any refund even after 12 daz.
I have contacted wid bank showing reference number (30001070057004154042207) they totally denied any refund on this no.
What to do.???
Need money but no solution from paytm or bank.
Paytm totally unable to refund my amount.

This is height of misleading a customer.

I am seriously not sure why Paytm is providing me with wrong information and what's the benefits they are getting out of it?

I called my bank n number of times and their response is same that they have not got any kind of refund from "Paytm".

The reference number provided by paytm is "not authenticated" as per the bank.

Bank told me that both the amount of 4000 Rupees each have been claimed by Paytm only and please note that out of two 4000 Rupees transactions, one was returned to bank by me which is causing the issue here as it is not yet received by me.

Note down the auth IDs provided to me by bank : 873370 and 487140 and check and then provide me with the correct information this time( Don't just copy and paste the last e-mails, you are asking me to trust and I have trusted you many times and now I need solution for this. This is my hard earned money and I am seriously not happy by this kind o[censored]nprofessional behavior shown by you)

Show professionalism and sort out this issue refunding my amount on a serious note.

-- Please don't provide me with the "Not authenticated" reference numbers now and have some investigation and come to me with "Right" information.

Thanks,
Rohit

Hi,

I am writing this mail as I am very much disappointed with your services. I am continuously following up with your customer support team from last few weeks but haven't received any satisfactory reply from them and many times they hang up the call without providing any proper answer.

Below is the detailed description of inconvenience which I have faced :-

I had booked a flight (PNR- IDWW9N) dated 9th December from Mumbai- Tiruanathpuram- Kochi. But later that flight got delayed and its route was changed to Mumbai-Bangalore-Kochi. We travelled from Mumbai to Bangalore and again we came to know that Bangalore to Kochi flight was cancelled due to bad weather.

When enquired with Indigo customer care, they said that partial refund will be credited to my account which was approximately Rs.4500/- and they also confirmed that it has been credited to easemytrip as I had booked ticket through them. But till date I haven't received any payment from easemytrip.

Please take necessary action on this and refund my amount ASAP or else I'll accelerate this matter on social websites and will take legal action against it.

Your prompt response to resolve this will be highly appreciated.

Thanks,
Nilesh
[protected]/ [protected]

Hey hi, this is Prashanth i have transferred Rs.5000 and Rs.1000 i.e,
a total of Rs.6000 to my friend bearing contact number [protected]. my
paytm shows a successful transaction but the problem here is my friend
bearing contact number [protected] have not yet signed into paytm. the
moment i got to know that my friend bearing contact number [protected]
dont have a paytym. i informed my friend to sign into paytym. though
my friend has successfully signed up to paytym, he still didn't
received my transferred money i.e. Rs.6000. I want paytym to take
action to solve my issue as soon as possible. I want Paytym to refund
my money to my Paytm wallet. Anticipating tor your reply. Thank you.
Txn id are [protected], [protected]