Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 512

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DebrajBanerjee
from Kandi, West Bengal
Jan 15, 2017
Report
Copy

Address: 713304

Hi,

With reference to a transaction dated 08/01/2017 has been deducted from my SBI account without showing any transaction number in PAYTM wallet and till date its not showing any transaction in wallet. After showing successful transaction how can it be possible ? ?? As of now I did not receive my money back to my account. Its already more than 7 days.

Enclosing ATM mini statement for your ready reference.

Thanks
Debraj Banerjee
[protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Julius Chakma
    from Kolkata, West Bengal
    Jan 15, 2017
    Report
    Copy

    Address: Darrang, Assam, 784125
    Website: www.paytm.com

    I bought some poker chips from zynga via patm on 15/01/2017 twice both of Rs 1641.64 in which the transaction ids from paytm shows success but i havent recieved the chips yet. I used rupay debit card for it. Plz refund as soon as possible and check the attachment regarding the paytm passbook.
    And it will be glad if you guys can call me at [protected] to resolve this issue. i called up your customer care but it wasnt helpful.

    Regards
    Julius Chakma
    [protected]
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Al Qamar Yaseen
      from Gurgaon, Haryana
      Jan 15, 2017
      Report
      Copy

      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: paytm

      I have transfer a amount of 5000rs. To my friend's bank a/c using paytm but unfortunately the amount the amount is not credited in his account but debited from my account and for this more then 1 month has passed away ... Before this already i have submitted complaint many time about this issue but i didn't get any fair response from them... the details are here... order no. [protected] and my registered number is [protected]... pls solve this issue as soon as possible i[censored] can... Thanx
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rajesh Samantaray
        from Madanpur, West Bengal
        Jan 15, 2017
        Report
        Copy

        Address: Khordha, Odisha, 752054
        Website: Paytm

        I was trying to add money from my SBI account through my ATM card .2to 3 of my transactions were cancelled first becoz of my slow net .But one of my three orders (I don't know which one ) debited 3100 from my account .Plz help .And what if I don't know which order no debited that money .Will it be refunded to my bank automatically or paytm will keep it and don't return it .Is there any process that I can give the transaction I'd and Paytm will verify if that amount was added to their bank account.plz help or do I have to go to bank or I have to complain against Paytm in consumer forum ??
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          faizan786
          from Pune, Maharashtra
          Jan 15, 2017
          Report
          Copy

          Address: Pune, Maharashtra, 411006
          Website: paytm

          I have a serious issue as I have transferred 5000 from my PAYTM account to my SBI Bank however, it is been a week and I did not get my amount credit to my SBI bank I did visit the bank and confirm the same my bank manager told me that the amount is not been credit from PAYTM so why is it showing in PATM passbook that it is already been credit to my bank.

          Also on top of that If I recharge my mobile phone the amount is deducted from paytm account but recharge is not complete.

          There is something wrong with my PAYM account and I scared to us this services I need to fix this issue at the earliest.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            akash n
            from Delhi, Delhi
            Jan 14, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110045
            Website: www.paytm.com

            I added 5000 to paytm wallet from my sbi debit card.
            It showed the green screen of successful payment but later after few moments the wallet showed failure.
            Reported to paytm. And paytm told "paytm has refunded inr.5000 to your bank under order id [protected] on[protected] and your bank has shared a reference number arn or rrn no. 74332747012701156215161 as a prof of successful refund with us."

            Went to my home branch and they said that this reference no is of no use to them.
            Now paytm tell what to do. Give my money back.
            5 days have passed
            Jan 17, 2017
            Complaint marked as Resolved 
            DONT know if the problem was with paytm or the bank . but i got my money back after 7 days . the money was given by the name BULK POSTING . which i think is the bank issue as i have seen this "bulk posting" message for my failed payments at the restaurants too.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              akhil6169
              from Angamali, Kerala
              Jan 14, 2017
              Report
              Copy

              I had booked railway Ticket from IRCTC through my Debit Card And because of some reason i Cancelled it,
              but i had not receive my refund they says that amount is refunded to PAYTMAG what should i have to do to get my refund.

              Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
              1 [protected] 31-Dec-2016 [protected] CANCELLED 415.0 355.0 PAYTMAG REFUNDED 02-Jan-2017
              2 [protected] 31-Dec-2016 [protected] CANCELLED 830.0 710.0 PAYTMAG REFUNDED 02-Jan-2017
              3 [protected] 28-Dec-2016 [protected] CANCELLED 415.0 355.0 PAYTMAG REFUNDED 31-Dec-2016
              4 [protected] 28-Dec-2016 [protected] CANCELLED 830.0 710.0 PAYTMAG REFUNDED 31-Dec-2016

              PLEASE CHECK THIS DETAILS...AND UPDATE ASAP
              Not Got my refund of Cancelled Ticket
              I booked train tickets, I paid through my debit card.
              Now I cancelled my ticket. They says that your amount is refunded to PaytmAG but I have not receive my amount what should i do fo this. Cancellation details are as follows

              Transaction ID:[protected]
              CancellationID /RefundID:[protected]
              Bank SHOWING: PAYTMAG
              Refund Date: 15-Jan-2017
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                CA Subham Mandhana
                from Malkangiri, Chhattisgarh
                Jan 14, 2017
                Report
                Copy

                Address: 495677

                Amount of rs 2000 wrongly sent to no. [protected] pls refund I don't have any money with me I have to send to my parents plssssd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yashvirmundahera
                  from Allahabad, Uttar Pradesh
                  Jan 14, 2017
                  Report
                  Copy

                  Actually I send money in my bank account from my Paytm account and my money is not send in my bank account. I send1261 rupees in my bank account from Paytm account. But my money is not send to bank account. Sir, please send my money as soon as In my bank account. Yours faithful. The Transaction ID is[protected] and[protected] this is the to Transaction ID
                  Jan 15, 2017
                  Updated by yashvirmundahera
                  Sir, I send money636&625 to my bank account from my patym wallet and patym wallet show the money is success fully sent in my bank account I send money 11january but the money is not credit in my bank account the bank transaction I'd are [protected]&[protected] and patym wallet transaction I'd are[protected]&[protected]. Sir, my father is angry on me to this fault so please send money in my account as early as.Thanks to you
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    suryadeep
                    from Kolkata, West Bengal
                    Jan 14, 2017
                    Report
                    Copy

                    Address: Kolkata, West Bengal, 700034
                    Website: paytm.com

                    I paid my electricity bill via paytm and the order number is [protected]. The amount of Rs 1, 110 is deducted from my bank account but it did not reach CESC who is my electricity supplier. I paid the amount on 14th Dec 2016 and yet the refund has not reached my account till date. I repeatedly complained them against my order ID but unfortunately there is no response from their side. I have an updated passbook till the date of as a proof that i did not get the refund. I will be highly obliged if you look into this matter and resolve the issue because CESC is sending me warning letters that they will cut off the electric supply if I do not pay them as soon as possible.
                    Thank you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Daniyal Jhosawa
                      from Bengaluru, Karnataka
                      Jan 14, 2017
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560083
                      Website: paytm.com

                      I have received 5000 cash in my paytm wallet from my wife and after that i have click on return to bank option in my passbook i got bank txn id [protected] and wallet txn [protected] and i got notification your payment will get transfer within 7 working days but it's been a 10 days today i have not received any payment and their is 2 card added to my paytm but i have not received in any of the card till now, i had done transaction on 4 jan 2017.please refund my money my mobile number is [protected] and mail id is [protected]@gmail.com.
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Das Jai
                        from Manuguru, Telangana
                        Jan 14, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500007
                        Website: Paytm.com

                        My brother transferred 2000 rupees to my paytm account [protected], on 6 january 2017
                        My registered mail id is [protected]@rediffmail.com

                        But I did not receive my money in my wallet till now
                        Paytm is not replying to this. Whom should I contact

                        transaction id is [protected]
                        Plz help me for this
                        Paytm took m the money and it is 7 days now
                        What are they doing
                        Jan 18, 2017
                        Complaint marked as Resolved 
                        Took much time for a small complaint Plz improve efficiency
                        Jan 17, 2017
                        Updated by Das Jai
                        My brother transferred 2000 rupees to my paytm account [protected], on 6 january 2017
                        My registered mail id is [protected]@rediffmail.com

                        But I did not receive money in my wallet till now
                        transaction id is [protected]
                        Plz help me for this
                        its been 12days now
                        And no one has solved the issue till now

                        take immediate action i cannot wait for so many days that is my money
                        Jan 18, 2017
                        Updated by Das Jai
                        Your customer care mobile number [protected]
                        executive by name rahul called me regarding my complaint
                        on 17 january 2017 at 7:29 pm
                        conversation was of 12 minutes 37 seconds
                        transaction id [protected]

                        he took my otp, my password and transferred 100 rupees to his some account named

                        account holder name sanjana kumari
                        account number[protected]
                        ifsc code indb0000735

                        i want action against him and my 100 rupees also
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          srsstyle
                          from Bengaluru, Karnataka
                          Jan 14, 2017
                          Report
                          Copy

                          Address: 560093
                          Website: www.paytm.com

                          I have send Rs-5000 to my bank account from paytm wallet on 28th November 2016
                          Money still not deposited in my account
                          I have already send more than 50 mails to paytm every time they give me same replay that "If Money not credited in your bank account it will automatically rolled back to paytm wallet"
                          Already 50+ day completed still not received money
                          I have shred you the Tnx Number of paytm dated 28th November 2016
                          Wallet order id-[protected]
                          Bank Tnx id:ONE97.7610.[protected]
                          +1 photos
                          Jan 16, 2017
                          Updated by srsstyle
                          My problem is still not resolved
                          Money still not received either my wallet or my bank Account.please provide me the same then close this ticket

                          See the below image the tnx which is shown successful for sending money to bank still not either in my bank or in my paytm wallet.

                          Jan 17, 2017
                          Updated by srsstyle
                          Please Replay Me Paytm with a Prompt Solution.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            yugalphor
                            from Mumbai, Maharashtra
                            Jan 14, 2017
                            Report
                            Copy

                            Address: Gurgaon, Haryana, 120001

                            Most urgent

                            paytm id- [protected] miss-used by some one and the one item (iphone mobile) has been purchased against my credit card issued by city bank. I want to cancel that latest order made by the paytm id no- [protected].

                            Please not that payment has been made by my credit card name mentioned on card yugal phor.

                            Order date is- 13.1.17 through paytm id-[protected]( fraud id)
                            the material still not delivered and same is still at mecrhant

                            please help.

                            Contact detail- [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pmehta100
                              from Mumbai, Maharashtra
                              Jan 14, 2017
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra, 400036
                              Website: PAYTM

                              We have received above order material on 12.1.16, as product is not up to the mark we want to return the same, product name namethnic basket green colour one pcs. I have send complaint from mobile so many time
                              please revert back on e mail [protected]@gmail.Com
                              or mobile no. [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ashok1/
                                from New Delhi, Delhi
                                Jan 14, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Sir, my friend sent me Rs. 1500 through paytm wallet using mobile no.[protected] to me at my mobile no. [protected] vide id No. [protected] dt. 11.01.2017 at 14.21 hrs., but till now, my paytm wallet has not been credited with that amount. Where is that money? please sort out this matter, if you are unable to sort out then suggest me as to where I may approach.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhishek Choudhary batar
                                  from Firozpur, Punjab
                                  Jan 14, 2017
                                  Report
                                  Copy

                                  Address: Panchkula, Haryana

                                  Sir I tried to book my ticket by irctc web my ticket not book but paytm deducted amount from my credit card amount
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Milanjyoti Sahu
                                    from Gajuwaka, Andhra Pradesh
                                    Jan 14, 2017
                                    Report
                                    Copy

                                    Address: Chennai, Tamil Nadu, 600119
                                    Website: Paytm.com

                                    I did try to pay swiggy from my registered number [protected], but transaction failed and my order did not get placed. But money was deducted from my bank and paytm account. Swiggy said they have not received money and it's with paytm. Bank says it had transacted money to paytm. Paytm has not been reversed my money yet. It's been 15 days.i don't know what to do. Hopefully this will help
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anmol Pachori
                                      from Dehra Dun, Uttarakhand
                                      Jan 14, 2017
                                      Report
                                      Copy

                                      Address: Dehradun, Uttarakhand, 248001

                                      My wallet amount is missing after receiving money from my friend.Transaction ID is [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashwajit Mane
                                        from Nagpur, Maharashtra
                                        Jan 14, 2017
                                        Report
                                        Copy

                                        Address: Wardha, Maharashtra, 442301

                                        Dear Paytm Team,

                                        With reference to the subject & attached FIR, please note that on 06.01.2017 I received a call from a unknown person telling he was from ATM office. I mistakenly shared the OTP details to the calling person considering he is from ATM office.

                                        Later on after receiving SMS, I realized that the total amount of Rs. 49997 was deducted from my account & transferred to Paytm.

                                        When he again called me I didn't share the details, therefore I strongly believe that my amount is still there with Paytm.

                                        My Account & Card Details are as given below.

                                        Bank - SBI Branch, Hinganghat

                                        IFSC - SBIN0000382

                                        Account Name - Ashwajit Mane.

                                        Account Number - [protected]

                                        My contact Number - [protected]

                                        However considering all the above information, I request you to take the matter on urgent basis & proceed for the reversal of the said amount to my bank account.

                                        The copy of FIR is attached for information & needful.

                                        Please do the needful at the earliest.

                                        Thanks & Regards,

                                        Ashwaji Mane
                                        Mobile - [protected]

                                        Hinganghat Maharastra
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit