PayTM Mobile Solutions Complaints & Reviews

On 15th oct i was doing an online payment on myntra via paytm upi but due to technical issue my order wasn't placed but money was deducted from my bank account. I called myntra they said they having received the payment so I called Paytm they said me to wait for few days as they are sorting out this issue with merchant but still now I haven't got my money back, paytm is saying me to wait for 3-4 days as it requires some time for the process.

I had ordered a watch for Rs 6086/- on paytm mall on 04th Nov 20 which is expected to deliver by 06th Nov 20.
But to mu surprise neither product received nor amount refunded to my account.

Till date i have not received my product nor the refund of my money.
Customer care says you should have informed within 3 days of delivery of product and same answer on Twitter. I tried to contact to the customer care and to the delivery agent but no response from the either side.

I had requested paytm higher authority to inspect the matter and provide my acknowledgement or any proof of having received this product by me or by my relatives.

Attaching some of the screenshot for your reference which contains product information and order details.

Sir, I applied for a job on job search site “ naukri.com, I got calls from different phone nos., [protected] ( Name told Manoj Saxena), [protected] ( Name told Ms. Kajal) and [protected] saying that we are calling from “ naukri.com” asking for some payments for a job. The person asked me to go to the site”naukrihrs.com”. I asked him this not naukri.com, the person said that it is gateway to naukri.com. I believed in him and made the payments, later I came to know that “ naukrihrs.com” has no connection with “ naukri .com”. I realized that I have been cheated. It seems to be a fraud to me. I request you sir, to so kindly help me in this regard so as to get my hard earned money back. I feel very much thankful and obliged for that.
Naresh Kumar Verma, flat no.2, simran Apartment, Ekta Vihar- Baltana, zirakpur- Mohali . Mob. [protected]
...

Transaction no-[protected]... I tried to book ticket through paytm using my debit card, money got deducted from my account but ticket not booked. Please check

On 25th of June I was placing an order from purple...in payment section I chose Paytm gateway for payment amount to 419/-that transaction got failed but money got deducted.i contacted both purple and bank ..money is not stucked there...kindly look into this matter ...there is no customer support available on your site

The product I received is incomplete. I have ordered a Redmi Note 9 pro 4GB/128GB and paid using credit card on 20th Nov 2020. My order was delivered on 29th Nov 2020. I kept it aside in sunlight and opened later after sanitizing the package. I was surprised to see that the seal was already broken and there was no handset present in the box. I only got a sim extraction tool and charger. I couldn't believe it in the beginning. Then I realised that I was made fool by the Paytm people. This is the first product I have ordered from Paytm and I was treated in this manner. I can't help but mention that this is the worst online shopping portal as per my experience. I have better experience with Amazon which is a foreign company. When people are shouting to be vocal for local an Indian company like Paytm are doing this to Indian consumers. I have taken an image of the box and raised a return request quickly on the same day. But till today (01-Dec-2020) evening I haven't received any update of the status of that request.Now I want to ask Paytm people what should I do other than suing you guys in consumer court and putting this incident over the social media so that this kind of incident does not get repeated. This kind of harrassment is totally unacceptable. I am expecting a quick resolution from your end or I have to take drastic measures.In future whatever be the discount/cashback is offered on Paytm I am not going to order any product from that shopping portal and prevent others from doing the same.
I haven't received any response from your side. I am requesting you to accept the request and refund my money ASAP.
This is the worst online shopping portal.

Recently while I am paying the electricity bill without my notice I payed burglary insurance plan option and 199Rs got deducted from my bank account.How can I get back my money

Transaction failed but amount deducted

Some one by name Mr Sunil contacted me on 29 Nov 2020 at about 1230 noon from a cell no [protected] and keeping me engaged in conversation debited Rs 67000/- in favour of PAYTM MOBILE SOLUTIONS ( Transaction through INB /[protected] from my axis bank account. When I noticed the fraud I contacted the number to which he replied but wanted me to deposit some Rs 10 from another bank or card. He kept on comtactingme from the same number as is seen in the call log on my phone. I was alarmed and complaint was lidged with lical police station, Cybercrime and also I lodged a complaint with Paytm Ticket No[protected] yesterday after which I uninstalled the app for safety.
am also attaching the intimation from bank which I received only after the fraud and didnt receive OTP on my cell at all.Suspected hacking of my cell.

Resolution sought-I request you to kindly refund this money to me at the earliest to the same account from where it is defrauded and initiate action against this individual who will bring more disrepute to you

Regards
Lt Col KVLN SHARMA
[protected]

I haven't get the cashback else the according to terms and condition 24 hr get completed on my paytm mall shopping.

When can i get my status of my money deducted from this address?

My amount of Rs 75000 has been deducted from my account no through paytm linked to your address one 97 communications

Dear sir/madam I don't know why bolck my paytm account please halp me unbolck my paytm account please i already complete full kyc
My paytm register number
[protected]
and my name..
Banalata patra

Sir/Madam
I m the account holder of Paytm payment bank On 30 August 2020 I had withdrawal amount of Rs 10000 from ICICI Bank ATM through my Paytm payment bank debit card but amount is deducted from my account but cash not dispense from ATM I had instantly call customer service of my bank and raised a dispute but bank has declined my dispute and did not get any revert back

Dear Concern,

66500 were deducted from my account, which I have not done. I didn't did any payment but tried for 1.50 Lacs payment for SBI Life Insurance. The money deducted from my account on 22 Nov 2020 at 5:50 PM. This payment is neither refle

Pls help to resolve the issue.

Hi,
I sold my gold on paytm . But it says it's pending and it never did get in my account
My order number ([protected])
Number of grams (1.4978g)
My email ([protected]@gmail.com)
I was unable to get my payment...

The problem is raised to Paytm customer support a week back. they are not providing any appropriate answer and every time asking the same question.

I have asked for resolution on their escalation email which I took from google but no response for that email also apart from auto email on acknowledgement of email.

I asked them to call me atleast but their is not co-operation and proper response from them.

The Gold locker has approx balance of INR 7000

This is Regarding order id-[protected].

Dear team, I have been constantly reaching out PNB with the refund refrence number provided by your team. for my refund but they're denying to help me.
They're requesting to contact paytm not them and paytm is requesting to contact my bank.
I'm totally confused what to do?
It's been 9 days already and I'm eagerly waiting for my money.
Kindly help me, my whole month money is involved here.

My name is (Pradip Karmakar) and I had ordered (Boya BYM1 Omnidirectional) of RS.Amount(749.00) in Amazon on (17.9.2020) and after (30.9.2020) I returned this order due to personal reason. And on (30.9.2020) Amazon initiated the amount to my Bank account but I still didn't get the money. Amazon not sent reference number. So please kindly respond to this complaint it's very urgent. My Bank account number is ([protected])

(Order ID: [protected])
The item is under 7 days return/replacement policy, still I'm not able to raise a replacement request. Delivered on 18th Nov. 2020.
Shows no option to return/replacement to me under this order.
3 days have been passed, I request you to kindly open replacement window for the same item.
No human support available from Paytm.