PayTM Mobile Solutions Complaints & Reviews

Jan 5 2017 I transferred 5k from my wallet to bank. But till money not credited to my account.i contacted to my branch they said no one transaction done..morethan 7 days over.when I get refund. Pls help me. I will attach order I'd and wallet I'd.
Bank txn id:[protected]
Wallet txn id:[protected]

I have already paid my Electricity Bill of Rs. 630 against Order ID [protected] and transaction was successful.
However my service provider says its still unpaid and they added Rs. 630 as previous due payment in my current Bill.

Kindly refund my money (Rs. 630) as I am going to paid full payment of my Electricity bill now.

Kindly Escalate this request and resolve this issue at the earliest as its been more then 1 month to made that payment.

Regards,
Vivek Gaur

Dear Sir / Madam,

My Name : Pradeep Chivate
My City : Pune, Maharashtra
My Mobile No : [protected]
My Email Id : [protected]@gmail.com

I have transferred Rs 100 & Rs 200 (Back to back) on 8th January 2016 at around 8.15 AM from my savings bank account, the amount of Rs 300 is debited (Ref[protected]V as per the sms receives from bank), from my bank account but still not added to my paytm wallet.
Now its more than 7 days i can not use my own money. The toll free number which is available for paytm customer care do not have any option regarding my issue & also do not have any option to speak directly with customer service agent.
I have already raised this complaint on [protected]@paytm on 11th January 2016 on which i have received a reply in which I was requested for :-
Request you to share the following details with us:

1. Registered mobile number/e-mail ID
2. Recharge value
3. Order Number
However my issue is not regarding recharge it is regarding wallet balance.
I am very disappointed where paytm customer services are concern, it is pathetic that i have to beg again & again for my own money.

Can I hope that money will be added in my paytm wallet earliest.

Regards,
Pradeep

On 12/1/17 Rs 420/- were transferred in my wallet against transaction id [protected] but i did not get till now
Pl do the needfull

I made a payment of my electricity bill on 31DEC2016. Amount got debited from my account but the electricity board has not received the payment. I checked into paytm wallet, it was showing my deducted amount of Rs. 2080. But now it is showing my paytm wallet balance is zero. For your reference, I am attaching here screenshot of payment made (Transaction ID:[protected].
Please raise this concern to higher authorities of Paytm who responsible for its security or impreachment with my paytm wallet.

On 11 January at 8.06 pm amount of 5000RS was deducted from my bank of maharashtra account(acc no-[protected]) duringt add money tranfer but didnt got tranfered to the pattym wallet and i receiveced a messages that your amount will be refunded in 48 hours but it didnt happened .I have tried to contact customer care no. The reponse i got was the server is down and within 7 days the money will be refunded but untill today the money is not refunded being a college student the amount is huge for me .Plz try take my request into consideration name- vinayak marathe.
Transaction ID-[protected]

On 12 january 2017 Aamount of 3000 was add in paytm account from my hdfc bank account duringt add money paytm wallet i receive a massage from hdfc bank to debit 3000 rupees on my account and checked paytm wallet in show 3000 Amount so i m paying electricity bill but transition failed and my paytm wallet Account is Empty i kindly request please refound my Amount

Your Faithfully
Name - Azad Kumar singh
Mobile no. [protected]
Trasition No[protected]

I had ordered nirlon casserole and it was delivered on January 12, 2017. The product delivered was a damaged one and I have submitted the ticket via PayTM within 30 minutes of product delivery and no response from them from past 48 hours.

Order number #[protected]
Contact number: [protected]

Address:

M.R.Bhat lane,
Jeppu Mangalore, Karnataka,
Dakshina Kannada. India.

I used my debit card to pay ₹5300 in paytm wallet of a shopkeeper on date 12/01/2017. Once it failed so i tried for ₹4000 but it again failed. The amount of ₹[protected]+4000) has already been debited from my bank account (Sbbj a/c no. [protected]). No reference id or number provided by paytm. 2 days passed but the amount is still not loaded into the shopkeeper's paytm wallet.
Please help.

I made a payment of 378 rs on 24th dec. 2016 at dominos from paytm no. [protected]. As the payment was not completed but the amount debited from my account. But still I don't get the refund. As the bank confirmed they claimed the money and the claim is pending with paytm. So pls give my refund asap as it is about 20 days from the date of purchase. Take this as high priority.

Hi

While booking tickets online at IRCTC, my payment failed due to unknown reason using paytm gateway. But refund has not been processed. I have been trying to call Paytm but it is just IVR and there is no option to help in this regard.

Below are the transaction IDs.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Look forward to your quick response.

Thank you!

Regards
Praveen Rathor

Sir mana apna paytm wallet sa apna bank account ma return to bank 3700 rs kiya tha 31th december 2016 ko but abhi tk nhi poucha h mujha mara balance wapas chaiya abhi mujha balance khai bhajna tha important but aap logo na isma fasa diya mara balance wasa to aap log bolta ho ki paytm kro paytm kro or jb hm use karta h to ya sb dirama hota h aap logo ki taraf sa mara paytm wallet mobile number [protected] ya h or mujha mara balance wapas chaiya bs jitna jaldi ho saka or aasa hi mara fd ka or masi ka ladka ka fasa hua h balance unhona bhi return to bank kiya tha so jitna jaldi ho saka aap hamara balance hma wapas kra do its reqwest

Dear sir,

Vide transaction no.[protected]State bank of india) on 24.12.16
I have made a payment rs.175 thru paytm for my mobile no.[protected] but till date the same is not credited to vodafone service provider. Even after 3 weeks the amount is not credited.

Kindly inform me the status

Kb kulkarni
Mob. No. [protected]
[protected]@arclimited.com

Hello everyone,
Today, I am telling my incident that how many time paytm deceived me.
At first I added money to paytm wallet from my SBI account of amount RS 2000 for paying my fees, it was on 27th Dec 2016, but i did not use it. After that I refunded the money to my SBI account through paytm wallet with Wallet Order Id: [protected] and Bank Txn ID: [protected] on 5th Jan 2017. Then, paytm said your money has refunded to your account, it will takes 7 days for working days.After 7 days, the money doesn't credit to my SBi account. I was trying to talk the paytm customer care, only dailler tune heard from paytm and took charges without talking paytm members. I made the complaint to this Indian consumer complaints forum two times, after some minutes they phoned me and asked my debit card detail ( 16 digits card number, cvv number, date of birth and register mobile number ) then they said that your money will send in 30 sec, but it didn't do. Again another number phoned me that your money couldn't send to your account and he asked me to give another SBI account number who registered to transfer my money. I gave my friend account number and debit card details.After that he took all money from my friend account ( rs 3200 ) and he said that the total money ( 3200+2000 ) will transfer to friend account within two hours, I was waiting until two hours but it had not credited the total money to my friend account and he kept his number switch off still. I am very disappointing as paytm took all money and deceiving us several times. Now I am requested you to return all money.

Dear sir/Ma'a, you deduct my amount and its not transfer to DTH operator do the need full otherwise i have complain against you.

A payment i have transferred to my account. Paytm shows sucesfully transfered to your account gave me a ref. no. stating sucessful transfer to your account. But I contacted with my bank. they said there are no such payment received in your account please contact to paytm beck. Please solve my issue.
Please contact me.
Keshav
[protected]
[protected]@gmail.com

I was transferred 5000 rs to my bank account, money deducted from paytm but still not transfer to my bank acc. Plz help me its a humble request

I used my debit card to load money Rs 3000 in paytm wallet, money got deducted and also showed transaction is successful but not displayed in wallet. When complained they said amount is settled in account. Its been 1 week from now i havent recievd the money. Please lookinto the issue.
tx date: 8/01/2017
order id:[protected]

Sar mera payment failed ho gaya lakin debitcard se rs 6164 rupeaya kat gaya hai, hum kai bar castumeber care vumplen kar chuke hai lakin rupaya (6164) refund nahi huwa hai cumpline number - 1871148 hai
Ar mera rupaya refund kare
Name - sandeep kumar bishwas
Momile number - [protected]
Email - [protected]@gmail.com
Debit card n. O. - [protected]
Order number -[protected]

Hi this is Bhalchandra kumbhar from Mumbai. I was paying my electricity bill by Paytm but it was not paid. But the money was debited from my A/C. The total sum of bill was ₹1120. Due to unpaid of bill the man had came to cut our light. I apologize them and asked for more time. So i request to at this and help me to get the money refunded.
Order no for Paytm :- [protected]