PayTM Mobile Solutions Complaints & Reviews

Hi I am raising this complaint,
I was booking ticket in IRCTC through paytm gateway I did my payment too... My amount was deducted and got an order id from PAYTM -

order ID: [protected].
My mobile number registered is [protected].
email address: [protected]@gmail.com

I raised complaint 3-4 times to paytm as I am not able to reach them.

In my order page in my account no order found for ticket booking. after 10 days also my amount not refunded. Very disappointed with paytm as it is trusted gateway for money transaction.

Kindly take an action on this case as this seems to be a big issue, as they blindly provide an order id. which is not reflected in my account and when I raise a ticket in PAYTM website no ticket ID also generated.

Hello,
I have done a payment (INR 1744) to Domino's on 26th Dec 16 at 10:05:09 PM.
Paid for OrderJubliant Order #662fd64c41e95d4b1fe7Paytm Cash Txn ID [protected].
Due to some technical reason this was not processed at Merchant's end.
And now they have processed the refund on 2nd of Jan-17.
But the money not yet credited to my account.
I have been calling mailing Paytem care almost everyday but no response.
Please find attached images for reference.

Also please credit back the money INR 1744 to my wallet.

1). Register Mobile number is [protected] / [protected]@gmail.com
2) wallet value 5000
3). Order No : [protected]

Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-11-30 02:40:07 PM

BUT NOT CREDIT NI MY ACCOUNT

I ATTACHED MY MINI STATEMENT
PLEASE CHECK MY MINI STATEMENT, WHERE IS YOUR REFUND MONEY

KINDLY PLEASE STOP YOUR FAKE MAIL AND FAKE ARN NUMBER

BANK TOLD ME THERE IS O REFUND MONEY CREDIT IN MY ACCOUNT

NOTE THAT

CONTACT ME ON NEW NO : [protected]

I had written several emails to you regarding the above mentioned order and still awaiting 50% cash back of Rs. 2349.50/- only. Every time i receives reply to my email is vague and your executive writes to furnish more information like my transaction ID order ID and every time it is given by me, there is no reply, after 2-3 day another executive copy paste same reply and again ask for more details, in last reply received from PAYTM, your executive said my wallet is credited rs 46.99/- and 50% cash back is given in this amount, the amount credited is cash back transacted on IRCTC and not the order for which im writing you this email.
Kindly look into the matter Kindly do the needfull
1) Paytm for Order #[protected]_CC -- Cah back received 46.99 - Completed
2) Paytm for Order #[protected] cash back of Rs 2350/- not received Pending form PAYTM (ORDER NUMBER SHOWN BY PAYTM IS SAME EXCEPT (_CC) IN ORDER NO.1

You have received Rs.200.00 from 99XXXX6019 in your Paytm Wallet. This New Year, Avail Exciting Offers on Recharge. http://m.p-y.tm/rs PaytmKaro

Dear sir this massage receive 200 rupees 31 Dec 16
But not show in my pytum account balance
So please refund in my pytum balance

Name. Sateesh pandey
Mob . No. [protected]

On 02.01.2017, Rs. 5000 has been deducted from my account without my consent. In the Info it is written as " PAYTM APP " . I haven't done any transaction through bank at that time then how can PAYTM deduct money from my bank account directly. I have lodged complaints through customer care number but no one called till date.
I received call from customer care and me to enter OTP on mobile to adjust reward points and deducted money from credit card to some one PAYTM APP. Message received as transaction done to PAYTM APP.
Kindly do needful to get back amount.

Sir
I opened an account in paytm, and deposited Rs.5000/-from my account of axisbank.no.[protected] through net banking on 28/11/2016.
Now I don't want to continue and want refund of my money.paytm is not giving satisfactory reply.Also no body talk in customers care no..
Pl.help me.
Brijesh Asthana
Mob.[protected]
K 342, Aashiyana,
Lucknow.
[protected]@yahoo.co.in

Hi, i am Manas kumar sahoo, i had added money to my wallet on the next day my account had blocked by paytm, 25 days past bt there is no results. They mailed me that the matter is under investigation, they donot provide me any time limit, plz help me. My registered email id [protected]@gmail.com
I had called they local office bt they donot help

I can't transfer money to bank in this page i choose it will be blank...
Also i can't reach with paytm customer care I'm very disappointed..

Very worst customer care center to support customer no one contact from paytm

Not clear notification to basic faq also that problem is continues last two day's .

Till now i don't have any resolution.

I want my money

My paytm account o[censored]sername - [protected] .
I added 900rs 18/12 (transaction Id- [protected]) and I recharged 295 rs after that . But today when I opened my paytm wallet I found my balance is zero which is supposed to be
605 rs. It is not showing any any of my recharge and orders in order history and even there was no saved cards.
Solve this issue as soon as possible as without using paytm on time make situation even worse .
Sandeep Jain
[protected]

I haven't got any reply from paytm although it has been 3 days .

Plz refund my money how many days do you want to refund my money I'm waiting till now from January 2nd haaaa may you people playing with me just tell me do refund my... Otherwise tell me I'm going to consumer court then I know how to collect my money 💵

Please take a serious notice on my msg. I have transferred money amount 14, 700 from my paytym account as i have also send uh the screenshot of the paytym msgs .. but when i have checked the account balance in my pnb account there is no money please kindly inform where is my money.Take a serious action
as per paytym msg sometimes it may take 7 days bt my money was transferred on 29th of december so its more than 10 days.
help me
even i have a talk to my pnb bank they are assuring no money is being transferred from paytym.

For a failed transaction money has been deducted from my wallet then we ended up paying using debit card. AMOUNT HASN'T GOT DEBITED YET it's been more than 24hours.

Dear Sir/Madam,

I am Dabhade K K ( Mob No.[protected] ) form chakan, Pune.

Sir I transfer Rs.2, 500/- to my bank account on 2nd Jan.17 but till date not received yet. I registered the complaint on their [protected] at least more than 10 times but no response received from them.

Plz. help.

On 07.01.2017, Rs. 5000 has been deducted from my account without my consent. In the Info it is written as " PAYTM REV MMT[protected] " . I haven't done any transaction through bank at that time then how can PAYTM deduct money from my bank account directly. I have lodged complaints through customer care number but no one called till date.

Worst experience so far.

The screenshot of the SMS is attached.

My Self Rohidas Vasave. I have transferred amount from my Saraswat Bank account of Rs. 1000/- on 08/01/2017 with UPIN[protected] Reference no.[protected]. but the amount is not credited in my Paytm wallet. I request you to please see in to this matter and help me to solve this query and credit the same amount to my wallet as I have to make many payments.

R/sir,
my reg mob no is [protected] and email id is :[protected]@gmail.com
on 5.1.2017 i transferred 8000 rs to my bank account whose details are
Bank txn id: [protected]
wallet txn id:[protected]
rs 8000 deducted from paytm wallet but not credited to my bank account.7 working days has gone.
i complained so many times to paytm team to solve my problem but they told me that paym has rfunded to my bank and bank ref is[protected].i go to bank but they told me that they can not help me and contact paytm.
paytm has no contact number.
HAVE YOU NOT ANY VALUE OF MY MONEY??WHERE IS MY MONEY?? I AM STRICTLY IN NEED OF MONEY TO PAY SOME BILLS. kindly credit to my bank account or i will go to consumer court.
I kindly request u to credit today

Sir
I transfer fund from paytm wallet to my bank account tomorrow afternoon. But status show payment is pending and money also deducted from my wallet. please make payment success as soon as because some urgent stop after payment fail.
transaction id- [protected]
mobile no - [protected]

I have made transfer money from my Paytm wallet to my bank RS 5000 on 27.12.2016.
But till now not yet credited the money to my bank.
I have called many more times to bank side and Paytm side and also mailing.
Bank people telling they can't traceout. Paytm people giving with in two days will credit to bank.. But iam waiting for this last 18 days..

Sir this is a jeevan alhat from alhat hp gas agency, hinjawadi, taluka mulshi, dist.Pune. Pin no.411057, m.No. [protected].
Sir in my paytm acount till date rs.96981-/- is balance but i cant possible trfr this payment in my bank acount i already submit the all of my self & gas agency documents to you but until not upgrade my acount so request u pls update my acount today as urgent which can i trfr pym in my acount.

Thank you !