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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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PayTM Mobile Solutions reviews & complaints page 516

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S
sharnjit
from Jalandhar, Punjab
Jan 13, 2017
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Address: 147001

Dear paytm

Mobile number : [protected]

Bank txn ID : [protected]
Date 30, 12.33
WAllet txn ID : [protected]

I have send refund to my account 30/12/2016 ... But after more then 13 days i have not received any refund at my account . this is really frustrating and tried to contact bank but they said they havent received any money i want know where is money
and where it credited ? kindly refund my money as soon as possible
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    K
    Karshan Meena
    from Lucknow, Uttar Pradesh
    Jan 13, 2017
    Resolved
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    Resolved

    Address: 322023

    Karshan,

    Greetings from Paytm!

    Thank you for contacting us and apologies for the inconvenience caused.

    We regret that the refund has not been credited to your account. Trust, Paytm has refunded INR 4500 to your bank under order [protected] on[protected] and your bank has shared a reference number (ARN or RRN No.[protected] as a prof of successful refund with us.

    We would request you to kindly get in touch with your bank “Phone Banking Customer Care Team” to further validate for refund authentication by providing above mentioned reference number.

    We assure you, the best of our service.

    Regards,
    ​Paytm Care Team

    Note: You can also add another layer of authentication such as Pin or finger print sensing etc. on transactions through Paytm app on your Android phone. So if you lose or misplace your phone, your Paytm wallet remains safe. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c... to know more details for the same.
    Jan 13, 2017
    Complaint marked as Resolved 
    9928270826
    Jan 13, 2017
    Updated by Karshan Meena
    my mobile no...[protected]
    Jan 13, 2017
    Updated by Karshan Meena
    सर जी आज 5 दिन हो गयै ओर मैरै पैसै बैक मै नही मिलै सर जी जल्दी बैक मै भैजने की कुपा करे ओडर न [protected] रूपये 4500 कट गयै जो मुझै अभी तक नही मिले
    Jan 13, 2017
    Updated by Karshan Meena
    मैरै नम्बर [protected]
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      B
      bibin123
      from Punalur, Kerala
      Jan 13, 2017
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      Website: bangalore.quikr.com/Escrow/Apple-iPhone-7-Plus-True-Clone-USA-Version-ios10-128GB-iPhone-7-Plus-True

      Bought a product through paytm from quikr.. on 14th december ...i havent received my item. I paid5000 for the product through paytm. Where is my product.. Quikr... Paytm.. I want my money back.. I transferred the amount to [protected].. I want my money back.. Quikr have a lot of fake or fraud sites like this.. Why are they allowing these fraud ads in their site.. Its causing lot of people to enter in trouble.. Paytm should increase their buyer protection.. Or otherwise the buyer will loose their money and he will not get his product.

      This is the link address from which i shopped: http://bangalore.quikr.com/Escrow/Apple-iPhone-7-Plus-True-Clone-USA-Version-ios...

      contact on [protected]
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        M
        Manveer Panchal
        from Delhi, Delhi
        Jan 13, 2017
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        Address: New Delhi, Delhi, 110091

        I am transferd 3000 rs from My Paytm wallet id [protected] to My PNB Bank account no [protected] on dt 27.12.2016 . I have lodge many complaints on my PAYTM customer Care but no amount refund in my bank account till date 13.01.2017. Please solve my issue and refund amount in my bank account . Paytm told me that we refund you and you contact your bank I am checked my account no amount refund in my bank account . Please solve my issue with paytm Co
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          S
          sajid802
          from Bengaluru, Karnataka
          Jan 13, 2017
          Resolved
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          Resolved

          Sir i had added 4900rupees to my paytm wallet then i refund to my bank account then i got the sms from paytm that, , paytm has successfully refunded the amount to bank and ur bank could take 7 days to deposite the amount. but today it is 18th day and i didnt recieve amount. solve this issue as soon as possible plzz i need my money back i will never trust paytm again. paytm is a fraud company.
          Bank Txn ID: ONE97.8684.[protected]
          Paytm Cash Txn ID [protected]
          [protected]:58:15 PM
          Jan 23, 2017
          Complaint marked as Resolved 
          it took around 27 days to solve my problem.. i complained on twiitter. i was getting fast reply on twitter. so i suggest people to complaint through twitter rather than email.
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            B
            bala2204
            from Malappuram, Kerala
            Jan 13, 2017
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            Address: 607001

            Have made this payment on the above date to my sbi account. I have been waiting for the payment to be made either to my sbi account or my wallet for more than “12 days”. On 10/1/17 one of your executive called regarding this issues and assured that an official superior to her would be calling to resolve this issue in one or two days. But they never did. This is driving me crazy! I cant wait any more. I need the Payment which i made “immediately”.

            My transaction paytm Id : [protected], [protected] & [protected]
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              T
              Thurpunati Chandrasekhar
              from Hyderabad, Telangana
              Jan 13, 2017
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              Address: Hyderabad, Andhra Pradesh, 500072
              Website: www.paytm.com

              I transfer Rs. 4000/- money from My SBH account to my Paytm wallet, same time amount added the my paytm wallet after i can select the return to bank option, same time amount detected the paytm wallet and mail came '''we have refunded Rs 4000 to your SBI bank to your order ID [protected] on paytm. your bank could take upto 7 working days to credit the amount to your account'' but till now we have not credited in my bank account and in my paytm wallet.

              So i am worried for my money, Please check and resolve this issue ASAP.

              We have sent several mail to paytm, but no proper reply from PayTm. Please investigate and help us.

              My Name:- T.Chandra Sekhar
              Mobile :- [protected].
              My SBH Account :- [protected]
              Transaction date :- 30th Dec 2016 and please find the below details

              ''paytm_wallet

              Transferred to Bank
              Bank Txn ID: [protected]
              Paytm Cash Txn ID [protected]
              [protected]:50:20 PM

              Rs 4, 000''

              Regards,
              T.Chandra Sekhar,
              Mail Id :- [protected]@gmail.com.
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                S
                swap008
                from Savantvadi, Maharashtra
                Jan 13, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: paytm

                I have done "send to bank" using Paytm
                Using Mobile no [protected]
                From debit card to account no

                But the money didn't receive in account no and I checked the atm debit card balance that money is debited and in passbook also it is showing that money is debited but it's not credited in account no
                Either I want refund in my debit card or in my Paytm wallet or I want money in my account

                Please please help me soon

                It huge amount

                I want my money back

                I DIDN'T GET MY MONEY OR REFUND
                FRAUD PAYTM
                PLEASE GIVE MY MONEY BACK

                Till now I didn't get refund my money
                I checked my balance and asked branch manager also but
                My account no is not credited yet

                IT IS MORE THAN 15 DAYS NOW
                Paytm are just saying 2-3 days only
                How long should I wait???

                "GIVE THE PROOF THAT YOU HAVE CREDITED MY MONEY"

                Useless Paytm

                1.Registered mobile number [protected]
                2. Transaction id [protected]
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                  G
                  gurmit305
                  from New Delhi, Delhi
                  Jan 13, 2017
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                  Address: 122017

                  I transferred Rs. 900 to my Paytm wallet on 9th January through my Axis Bank debit card (see attachment) but my Paytm account is not credited and showing a balance of Rs. 0 (see attachment) . In spite of registering several complaints with customer care and Paytm cyber cell, I got no response. Sick of all the time calling them and getting no response, I am compelled of launching a complaint with you.
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                    V
                    Vivek Armani
                    from Patna, Bihar
                    Jan 13, 2017
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                    Address: Ranchi, Jharkhand, 835302

                    Sir I want to say that my paytm I'd mobile [protected] has lost any where I request you that refund my money on my new I'd [protected]
                    +1 photos
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                      K
                      kishore rubens
                      from Vinukonda, Andhra Pradesh
                      Jan 13, 2017
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                      Address: 521286
                      Website: www.paytm.com

                      Hello.. i have booked an ticket from vijayawada to vizianagaram yesterday from sambhavi travels through paytm. below is the ticket screenshot. so, i have called them to inform that i'll be at a point to be board. they said that its ok sir, we will reach u in half n hr. so i have been waiting for them from 10:30 pm till 12:30 am. at 12' clock one man called and said that bus is not coming through that route. then i asked 'i told u 2 hrs before abt my boarding point, y dint u inform me? he said i'll call again. but no one showed up.. i have been waiting in cold with my luggage and no one even returned to my calls. every person i called, after my call they all switched off their mobiles... so, please help me to get my refund...thank you..
                      +1 photos
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                        S
                        Snehasivvam
                        from Hyderabad, Telangana
                        Jan 13, 2017
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                        Address: 535002
                        Website: Paytm@care

                        I being a paytm user wexed by submitting repeated complaints but the company has not taken any responsible action so I hereby remaining you to take action immediately.i have added 5000/- to my paytm wallet on 8-1-2017 from my father's account (SBI) I got a message that payment of 5000/- received by paytm but within few seconds I got another message that payment has cancelled and refunded to SBI bank.when we made a query about this bank manager ordered to make a complaint against paytm since there was no money refunded.i also got other message on[protected] that 2000/- has been credited to my bank account (andhra bank) when I went to andhra bank they said there was no credit in your account I also updated passbook but there's no credit so stop sending fake messages and you have already proved that paytm is fraud...Fake...If this problem is not solved I will make a complaint against paytm with police authorities, Bank authorities and RBI too...
                        ...
                        +2 photos
                        Jan 13, 2017
                        Updated by Snehasivvam
                        I being a paytm user wexed by submitting repeated complaints but the company has not taken any responsible action so I hereby remaining you to take action immediately.i have added 5000/- to my paytm wallet on8-1-2017 I got a message that payment of 5000/- received by paytm but within few seconds I got another message that payment has cancelled and refunded to SBI bank.when we made a query about this bank manager ordered to make a complaint against paytm since there was no money refunded.
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                          Z
                          Zubair S
                          from Bengaluru, Karnataka
                          Jan 13, 2017
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                          Website: Paytm.com

                          Hi
                          I transferred the money yesterday from my Paytm account to my bank account.
                          It's not yet transferred to my bank account and amount deducted from my Paytm. I sent many mails and raised request no response received yet. It's a kind of fraud services by blocking our money in to their account.
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                            R
                            Rahul Huria
                            from Noida, Uttar Pradesh
                            Jan 13, 2017
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                            Address: Panipat, Haryana, 132103

                            My registered no. On Paytm is [protected].

                            I have sent 4000rs to [protected].
                            But the transaction got successful from my end. But it is not received by the receiver.

                            I am sending mails or complaints to them but initially they were saying that transaction is successful but from last week they are not replying back to me.

                            I am attaching the screenshots of my passbook as well as the receiver's passbook.

                            Sender (me) :- [protected]
                            Receiver :- [protected]
                            Order I'd:- [protected]
                            +2 photos
                            My no. [protected]
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                              S
                              from Kolkata, West Bengal
                              Jan 13, 2017
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                              Address: Sundargarh, Odisha, 769002
                              Website: WwwPaytm.com

                              Sir
                              On december 25, at 5.05 pm, i added an amount of rs 10000 to my paytm wallet, i also got the msg from my bank that 10000 rs is being debited, but in paytm, it is showing that your wallet balance is 0 and your transaction has been failed..
                              I have tried to reach paytm by sending mails but paytm care not replying to my mails, its all ready 13 th of January, i have not got the refund,
                              Pls my humble request to look in to this matter, so that i can get my rs 10000 back asap...
                              +1 photos
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                                R
                                Rajubha Gohil
                                from Ahmedabad, Gujarat
                                Jan 13, 2017
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                                Address: Anand, Gujarat, 388620
                                Website: www.paytm.com

                                Sir, i transfer Rs.10700/-money in my paytm wallet ..but after few minutes i got SMS from paytm that trasaction failes ..money will be transfered to bank with in 7 days. and money debited in my account and in my paytm wallet ... so i am worried for my money

                                deatail :- bank txn id - [protected]
                                january 05, 2017 time -21.24
                                wallet order id - [protected]
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                                  T
                                  tanjeem khan
                                  from Hapur, Uttar Pradesh
                                  Jan 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: Panchsheel Nagar, Uttar Pradesh
                                  Website: Paytm

                                  5-5 thousands rupees 2 times cut my bank bank account date[protected], 2 week ke samthing ho gye h Abhi tak mara balance return nahi hua h I need money so please quickly return my balance in my bank account.1. BC transaction no.[protected] order no. [protected], 2. Transaction no. [protected], order no. [protected], mobile no. [protected] Paytm user name Mohammed rizwan
                                  +2 photos
                                  Jan 13, 2017
                                  Complaint marked as Resolved 
                                  Sir Abhi tak mera balance return nahi hua h, 2week ho gye h sir ase kase chalage ?
                                  Jan 13, 2017
                                  Updated by tanjeem khan
                                  Sir 2week ho gye h abhi tak mari problem solve nahi hui h

                                  Jan 13, 2017
                                  Updated by tanjeem khan
                                  Please return my 10 thousands rupees, I need money
                                  Feb 01, 2017
                                  Updated by tanjeem khan
                                  Sir Abhi tak mera amount refunded nahi hua h
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                                    A
                                    Amit Kumar Sharna
                                    from Gondia, Maharashtra
                                    Jan 12, 2017
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                                    Address: 412115

                                    My neighbour who is a security guard in coco Cola company, his name is Sony Tamang, I gave him advice to use paytm, he added Rs 6000/ rupees in paytm wallet on 22.12.2016 & transferred in his account on my advice, but amount didn't credit in his account, than called to customer care, but he didn't connect with customer care, than we mailed to paytm on this web page dated 11.01.2017 Name Lakpa chiring, we get a call from paytm customer care no. [protected], he asked us, that you are registered any complaint & he told us give me your debit card no, we told him our debit card no that was a big mistake. than 6000/ rupees debited from my neighbour account, we debout on that person, he told us that his name is vivek & we can check paytm customer care no on the Google & match with his no, we did according him, the no was same, after some time, we have lost Rs 6000/ rupees again, the total amount Rs 18000/ was losted by us, we contect in cyber crime pune on 12.01.2017, I would like to give a suggestion all of my friends, don't use paytm, it's a fraud company. Amit Kumar Sharma mob. [protected]
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                                      L
                                      Laxmikanth A R
                                      from Bengaluru, Karnataka
                                      Jan 12, 2017
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                                      Address: 560068
                                      Website: PayTm.com

                                      I have done the of 800 rupees transaction to my friend, I got the transaction successful message and amount is deducted from my account, but it is not credited to my friend account.

                                      We have sent several mail to paytm, but no proper reply from PayTm. Please investigate and help us

                                      transaction ID-[protected],

                                      My mobile no is [protected]

                                      With regards,
                                      Laxmikantha
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                                        Pratik Sadhu
                                        from Devgadh Bariya, Gujarat
                                        Jan 12, 2017
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                                        Address: Ahmedabad, Gujarat, 382424

                                        I have transfer 1000 rs. In [protected] no. By my mobile number [protected]. Bt he is fraud person and by paytm name he was cheat in ahmedabad. So be carefull and help to return my money in my account. My transfer pic i was attached please see and give me my money return. On my number [protected]
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