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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 517

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R
Ramnesh Raina
from Bengaluru, Karnataka
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Added Rs 1300 to Paytm wallet without any effect, No reply to 3 complaints

Added rs 1300 to my paytm account and despite continuosly writing to them / raising tickets there is no reply.

Also they do not have any call centre or any such facility that can be used to register and understand custom/specific complaints.

Because of these problems i have ended up creating an alternate account with the same mail id and what not. Still clueless despite writing strict mails to the organisation.br...
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S
sahil bhateja
from Jandiala Guru, Punjab
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About detuction of my bank balance

Address:Muktsar, Punjab, 152026
Website:www.paytm.com

Hello sir i have used paytm to add money to my paytm wallet on 4jan2017 rupees 600 the amount has been detuctuded from my bank account on 4jan 2017 but didnt added to paytm wallet and yet not be refunded to me in any way either in paytm wallet or my bank account ...kindly resolve my issue 7 days gone but no refund is done to me...
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8
8426068031
from Lucknow, Uttar Pradesh
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My paytm a/c balance is zero....Why???

Address:Alwar, Rajasthan, 301001

On 9th Jan 2017 at about 6:15p.m. I deposited Rs.10100 in my paytm wallet by SBBJ debit card. After that I sign up my a/c, I saw my balance was zero. My before balance of this transaction was Rs.185. My total balance was Rs.10285 but my wallet is showed zero balance...Why???
Please deposit my total amount Rs.10285 in my patym wallet or SBBJ Bank A/c no- [protected] of Raghuvar Dayal Jain
Username-[protected]
Email [protected]@gmail.com...
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G
Gajavalli
from Hyderabad, Telangana
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Money transfer but not received the other paytm user Till Now

Address:Hyderabad, Andhra Pradesh, 50004
Website:Paytm

Money transfer but not received the other paytm user or not refunded to me.
31.Dec. 2016. we have transfer Rs300 to outer paytm wallet transaction has successful but not received the other paytm user. CC Transaction No 336813
Pls help me to refund my money back

Already 15 Days Done ....
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R
Rony Wilson
from Delhi, Delhi
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Money not transferred to my PayTM wallet

Address:110030

On 8th Jan 2016 I made three attempts to transfer Rs 2000 from my HDFC account to PayTM Wallet, on first two attempts i got message on mobile 'transaction reversed/credited' on third attempt i got message that the money has been deducted from my account but not added in wallet, however my bank account transactions shows that Rs 6000 has been transferred to my PayTM Wallet.

Then i made complaint at your website. Immediately...
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H
himanshu kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have booked flight ticket through paytm and cancelled.
I have raised a refund request but after mailing many times and raising request issue is not yet resolved.In mail they inform that they will get back withing 72 hrs but 6 days is over i didn't get any response.

There is no customer support provided where i can talk directly with any representative.Everything is recorded.

My order id is : [protected]br...
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A
Ap Karunakar
from Delhi, Delhi
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Not delivering the item.

Address:Pune, Maharashtra, 411010
Website:WWW.PAYTM.COM

Sir.I am Vikas from pune purchased item from PayTm wallet on 03 jan 17. it was showing that the ordered item will be delivered by 06 of Jan 17. but till today they have not delivered and end of the day the courier service i.e Blue Dart is refusing to deliver the item and they made it "consignee refused to accept " statement by their own not even consulting me or nor a single call they try to contact me...pls help me out
Order no-[protected]br...
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N
Naveen Sharma Nabbu
from New Delhi, Delhi
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Shopping at Lifestyle and payment through paytm but does't get cashback

Address:New Delhi, Delhi, 110018
Website:paytm.com

Its 8th Jan 2017, shopping at lifestyle store, pecific mall, subhash nagar, new delhi. There is a offer if your bill is above 4000 and you had to pay it through paytm so you get 400 rs cashback 200 is wallet cashback and 200 off at movie ticket. But now its 12th Jan but there is no cashback. I call their customer care no. and register complaint but after 4 days i didn't get any call or sms from their side. My order no. is [protected]. Plz...
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N
nirmala mewara
from Sheoganj, Rajasthan
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Still paytm not give me refund

Address:305404
Website:paytm

Hello sir, I HV a paytm account . mene 6 jan 17 KO paytm wallet sent SBI bank account me mony transfer ki thi BT Abhi to mere account me koi mony transfer in Hui h. Mujhe within 7 days me money refund ka mail to aaya BT Abhi tk muje mere 5398 rupees refund no hue. I send u a pic of my successful transfer. But Abhi tk koi amount nhi aaya mere bank account me....
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J
jitendra sing
from Lucknow, Uttar Pradesh
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Money debit to bank but not credit in wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir plz solved dis problem regarding money debit to bank but not credit in wallet and its not refund to bank so please kindly resolve my problem as soon as..
registered mobile no [protected]

order ID [protected]
Amount 4500 rs
thanking you...
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B
Bakshi Vishal
from Lucknow, Uttar Pradesh
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Money not recieved in bank account

Address:Yamuna Nagar, Haryana, 135001

I used money refund to bank on 05/jan/2017 and refund 950/- rs to bank Bank txn id is [protected], and wallet txn id is [protected] and its successful but still today at 12/jan/2017 i didn't recieved money in my bank account. And second refund amount is also 950/- to bank Bank txn id is [protected] and wallet txn id is [protected] both payments not recieved in bank account till today kindly refund the total amount of rs 1900/- urgently i need...
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M
mushf55
from Indore, Madhya Pradesh
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Mobile Bill payment

Address:Ratlam, Madhya Pradesh, 457001

Dear,

My Idea mobile post paid Number [protected] Recharge Rs.1800/- Date 23/11/2016 time 19:00 But My Number not receive Payment. and My service D active
please my problem solve now.

My Paytm account number [protected]
paytm order #[protected]
Wallet txn id [protected]

My Name - Prem choudhry
Mobile number -[protected], [protected]
address - A32 alka puri Ratlam...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi,

It is a several times when I am reporting this issue against the same Wallet Transaction Id: [protected]. I have made a "Refund to Bank" transaction of amount 1000 Rs. with Bank Txn Id ONE97.8024.[protected] as on 2nd Jan 2017.

AAs suggested by Paytm Customer support, this amount should have been credited instantly or within maximum 2 working days.
Now today is 9th working day, and the amount Rs...
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I
Indrajit Rk
from Hyderabad, Telangana
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Refunding problem

Address:500016

SIR, I had been refunding Rs 2000 to my SBI account from PAYTM WALLET on 5th January 2017. After that first I got message "we have refunded Rs 2000 your SBI bank for your order id: [protected] on paytm. Your bank could take upto 7 working days to credit the amount to your account". And another message also got" paytm has refunded Rs 2000 to your account
(Transaction ID: [protected])". 7 days are completed, the money is not credited...
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K
kamalnayan1987
from Gurgaon, Haryana
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Refund Against Order#2461395612

Address:Gurgaon, Haryana, 122001
Website:paytm.com

I ordered a fujitsu laptop on 26th December 2016 worth RS24599. Seller cancelled the order on 28th of December. received the message from paytm your will get refund in 7-10 working day's. But till date I have not received my refund....
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P
psinghamit
from Mumbai, Maharashtra
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PAYTM Order pending from long time.

Address:122018
Website:PAYTM

Dear Sir,

I have recharge airtel DTH( Customer ID : [protected]) order no.-
[protected]

which got failed (OOps) due to long time delay or any other server/network problem.
after knowing that my previous order no. is failed i have re-entered payment with following order no. [protected], [protected], [protected]
All payment are under transaction till today.
199 Rs have been deducted from...
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T
Tanu11
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Product Return Request Reject

Address:Mehsana, Gujarat, 384002
Website:www,paytm.com

I am ordered Fab Exclusive Maroon Velvet Designer Lehenga on 16/12/2016 and it is small so due to size not fit me I request for return but they do not view my point of return and reject my return request after 7 days. Paytm give me the reason of return rejected that I have to return one item about 1 year ago and one item returned about 1.5 years ago

They do not saw that why I want to returned item and flag my account If they...
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I
indsri6065
from Delhi, Delhi
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Payment for Uber

Address:Hyderabad, Andhra Pradesh
Website:[email protected]

I have been regularly using Uber cabs for commuting between my home and office at Hyderabad using PayTM wallet. For my ride on 09.01.2017 at 17:42 hrs, payment of Rs.69.84 is being shown as 'not adjusted'. I have balance of Rs.1861.05 in PayTM. Thereafter, I am not able to book Uber, as it is not accepting my booking on the grounds of pending amount.
In the meantime, I referred this to Uber customer care, who advised me to delete PayTM...
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G
Gudiya jain
from Haldwani, Uttarakhand
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Amount deducted in my account.

Address:Agra, Uttar Pradesh, 282001
Website:www.consumercomplaints.in

I added money in my paytm wallet but money did not added in my paytm wallet .
Added money on 07/01/2017
Money deducted on my bank account but did not added to my paytm wallet.
Your customer care said that we wait about 48 hours the money did not added in paytm account will be sender to your bank account but the money not send in my paytm account or not send in my bank account.
As we go to my bank branch we talk...
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K
kundansoni
from Gurgaon, Haryana
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Wrongly pay to another user

Address:New Delhi, Delhi

Sir my paytm no is [protected]. I have paid money to [protected] paytm user but Wrong PAYTM transfer of Rs.350 to mobile no. [protected] and my transection Id is [protected] . when in call the person It is switched off on calling. Please help.
My mobile no [protected]
My paytm I'd [protected]
My transection I'd [protected]
trasection date[protected]:26 PM to [protected] paytm user.
Correct paytm user id -...
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