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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 517

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V
Vishal (rubal)
from Noida, Uttar Pradesh
Jan 12, 2017
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Address: New Delhi, Delhi, 110001
Website: Paytm.com

On 27/12/2016 my 4000rs not refunded to my bank and today again my 4000rs I transfer to other bank but the application shows pending process I am going in loss of rs8000 what can I do please tell... In this situation can we do a police complaint against #Paytm. Or how much time paytm want more to give back my money to me is this very disappointed from you paytm please give my money back to me otherwise I do police complaint against you #paytm
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    V
    varsha meena
    from Delhi, Delhi
    Jan 12, 2017
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    SIR, I had been refunding Rs 12050 to my SBI card from PAYTM WALLET on 1st January 2017. After that I got a message that "Paytm has refunded Rs. 12050 your SBI bank card for your order id: [protected] on paytm. Your bank could take upto 7 working days to credit the amount to your account".
    (Bank Transaction ID: [protected])". 11 days are completed, the money is not credited to my account. I attached a screenshot about wallet transaction.
    Please help me.
    contact no. [protected] / [protected]
    email id: meena.[protected]@gmail.com
    +1 photos
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      S
      Sagar Mane
      from Savantvadi, Maharashtra
      Jan 12, 2017
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      Address: Sangli, Maharashtra

      When I going for any transaction it shows "your mobile number is not registered"
      Please do help for the same...

      When I go for recharge, all process done but at last moment it says mobile number is not registered so I couldn't get OTP. I was change email n mobile number also but same problem repeated.. I need paytm as I do many transactions online..
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        D
        Dhono1111
        from Kolkata, West Bengal
        Jan 12, 2017
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        Address: 793003

        Money has been debited from my account but not yet credited, Rs. 1000, My contact number is [protected]. I have recharged for Rs 1000 and the money got debited from my account but recharged not yet completed and the money also not credited in my account. I want my money back in my account. Pls do something fast.
        Jan 12, 2017
        Updated by Dhono1111
        Money has been debited from my account but not yet credited, Rs. 1000, My contact number is [protected].
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          J
          Jeet Jangra
          from Bengaluru, Karnataka
          Jan 12, 2017
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          Address: Bhiwani, Haryana, 127021
          Website: Paytm.com

          Hello i am jitender from bhiwani, i am very sad this time becouse her many time repeat this problam but i trust paytm and use but this time he loose my trust badly response becouse he dont give me any response 3 days i dont know what to do, my paytm no. [protected], my 3000 rs rupees issu not received please give me answered and return my rupees please i need my money, and paytm show retry payment
          +6 photos
          Jan 15, 2017
          Updated by Jeet Jangra
          Order no.-[protected]
          Date and time-9/01/2017, 07:25pm
          Amount-3000 rs.
          Id-[protected]
          Dear sir my amount deducted by bank and recieved messege but paytm are not show my balance and already am given long time so please help me hurry and send my money return bank or paytm wallet, already contact by paytm care but not satisfied about payment return becouse already many time waste, what i do this condition please hurry return
          Jan 15, 2017
          Updated by Jeet Jangra
          Order no.-[protected]
          Date and time-9/01/2017, 07:25pm
          Amount-3000 rs.
          Id-[protected]
          Dear sir my amount deducted by bank and recieved messege but paytm are not show my balance and already am given long time so please help me hurry and send my money return bank or paytm wallet, am so sad i think its a bad for customers i think am never use paytm, my family many members use paytm
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            karthik jindhe
            from Bangalore, Karnataka
            Jan 12, 2017
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            Address: Bangalore, Karnataka, 560053
            Website: paytm.com

            Hi sir,
            i Regularly use paytm for shopping, billing, etc all these days.
            during my transactions paytm use to show transaction failed, after retrying payment was successful.

            but on 29th dec, 2nd jan and 9th jan during these i have not even used paytm but in my account statement says its amount paid in favior of (one 97 Community Paytm).totally i have lost 1900rs.
            i tried to even post a complent in paytm online paytm customer care but it asks for transaction i dont have it as i have not perchased any products/recharga of such amounts.
            one of the picture shows that the reply from paytm during the chat.
            the rest of two picture shows my bank passbook details about deduction by paytm.
            still no response from Paytm please help me and their customer care is horrible i am not able to talk to any of the executive only the answering machine keeps saying paytm karo paytm karo
            please get this done
            I want my full money back
            +3 photos
            Jan 14, 2017
            Updated by karthik jindhe
            yesterday paytm official called me suddenly the call was disconnected after me telling the total amount deducted was 1900 rs. i even tried to call them but no response not fair paytm.
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              R
              Ramnesh Raina
              from Bengaluru, Karnataka
              Jan 12, 2017
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              Added rs 1300 to my paytm account and despite continuosly writing to them / raising tickets there is no reply.

              Also they do not have any call centre or any such facility that can be used to register and understand custom/specific complaints.

              Because of these problems i have ended up creating an alternate account with the same mail id and what not. Still clueless despite writing strict mails to the organisation.

              Not a cool job by them, i see some tough time ahead for PayTm if they go ahead in the same style.
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                S
                sahil bhateja
                from Jandiala Guru, Punjab
                Jan 12, 2017
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                Address: Muktsar, Punjab, 152026
                Website: www.paytm.com

                Hello sir i have used paytm to add money to my paytm wallet on 4jan2017 rupees 600 the amount has been detuctuded from my bank account on 4jan 2017 but didnt added to paytm wallet and yet not be refunded to me in any way either in paytm wallet or my bank account ...kindly resolve my issue 7 days gone but no refund is done to me
                +1 photos
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                  8
                  8426068031
                  from Lucknow, Uttar Pradesh
                  Jan 12, 2017
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                  Address: Alwar, Rajasthan, 301001

                  On 9th Jan 2017 at about 6:15p.m. I deposited Rs.10100 in my paytm wallet by SBBJ debit card. After that I sign up my a/c, I saw my balance was zero. My before balance of this transaction was Rs.185. My total balance was Rs.10285 but my wallet is showed zero balance...Why???
                  Please deposit my total amount Rs.10285 in my patym wallet or SBBJ Bank A/c no- [protected] of Raghuvar Dayal Jain
                  Username-[protected]
                  Email [protected]@gmail.com
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                    G
                    Gajavalli
                    from Hyderabad, Telangana
                    Jan 12, 2017
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                    Address: Hyderabad, Andhra Pradesh, 50004
                    Website: Paytm

                    Money transfer but not received the other paytm user or not refunded to me.
                    31.Dec. 2016. we have transfer Rs300 to outer paytm wallet transaction has successful but not received the other paytm user. CC Transaction No 336813
                    Pls help me to refund my money back

                    Already 15 Days Done .
                    +1 photos
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                      R
                      Rony Wilson
                      from Delhi, Delhi
                      Jan 12, 2017
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                      Address: 110030

                      On 8th Jan 2016 I made three attempts to transfer Rs 2000 from my HDFC account to PayTM Wallet, on first two attempts i got message on mobile 'transaction reversed/credited' on third attempt i got message that the money has been deducted from my account but not added in wallet, however my bank account transactions shows that Rs 6000 has been transferred to my PayTM Wallet.

                      Then i made complaint at your website. Immediately after lodging my first online complaint, received phone call from [protected] (at 9.42am) that person took all my details then asked for my debit card CCV no. which i didn't share and disconnect the phone. Then at 10.10 a.m. received another call from PayTM using phone number [protected] which i didn't not entertain. Again at 10.49 received call from PayTM from mobile no [protected]. I presume both these calls were fake.

                      But on 9th Jan Paytm transfer Rs 4000 to my HDFC account and i am still waiting to get Rs 2000 from PayTM

                      Pls help
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                        H
                        himanshu kumar
                        Jan 12, 2017
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.paytm.com

                        I have booked flight ticket through paytm and cancelled.
                        I have raised a refund request but after mailing many times and raising request issue is not yet resolved.In mail they inform that they will get back withing 72 hrs but 6 days is over i didn't get any response.

                        There is no customer support provided where i can talk directly with any representative.Everything is recorded.

                        My order id is : [protected]
                        Looks like you are busy making money only.
                        Jan 18, 2017
                        Complaint marked as Resolved 
                        Refund process completed
                        On 26th december 2016, I successfully added Rs.2600 to my paytm wallet. But after 5 minutes I had added another amount of Rs.2600 again to my wallet. But the money is not added in Paytm wallet. I didn't got any information on the transaction. But my SBH bank balance got debited with transaction Id:[protected]. I contacted the branch, till now no response is generated. I need my money (Rs.2600) quickly. You are not giving any clarification on my money. My paytm wallet is not showing this transaction. But when I contacted in branch it is showing the transaction details added to my paytm account.So I kindly request to forward my money to my Bank account. I had waited long time since 26days. I will take a serious complaint against Paytm regarding this issue.please work on it

                        email:[protected]@gmail.com
                        Transaction amount:Rs 2, 600/-
                        Bank transaction Id:[protected].
                        Transaction Date:[protected].
                        Paytm mobile number:[protected].

                        Refund related issue - Comment #2642306 - Image #0
                        Refund related issue - Comment #2642306 - Image #1
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                          A
                          Ap Karunakar
                          from Delhi, Delhi
                          Jan 12, 2017
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                          Address: Pune, Maharashtra, 411010
                          Website: WWW.PAYTM.COM

                          Sir.I am Vikas from pune purchased item from PayTm wallet on 03 jan 17. it was showing that the ordered item will be delivered by 06 of Jan 17. but till today they have not delivered and end of the day the courier service i.e Blue Dart is refusing to deliver the item and they made it "consignee refused to accept " statement by their own not even consulting me or nor a single call they try to contact me...pls help me out
                          Order no-[protected]
                          Paytm cash transaction no-[protected]
                          Mobile no[protected]
                          Am us paytm from this number..
                          Nd am added 18625 rs from pnb bank nd money i deducted from Bank same time but not added in paytm wallet i am in very tension where is my money please tell me.

                          Not delivering the item. - Comment #2637537 - Image #0
                          I add 5000 rs on 8th january but its not added and it return to bank and i did not received in bank till now
                          order id is [protected]
                          transaction id [protected]
                          please do some thing
                          thanku

                          Not delivering the item. - Comment #2637552 - Image #0
                          Payment of Rs. 711 received by Paytm !Your Order No is[protected]
                          7:32 pm, Jan 05 2017Your transaction is successful
                          Recharge/Bill Payment Details
                          Bill payment of Aircel Mobile [protected]Bill payment of Aircel Mobile [protected] Rs 711
                          Processing

                          pls cancel my recharge and refund me
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                            N
                            Naveen Sharma Nabbu
                            from New Delhi, Delhi
                            Jan 12, 2017
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                            Address: New Delhi, Delhi, 110018
                            Website: paytm.com

                            Its 8th Jan 2017, shopping at lifestyle store, pecific mall, subhash nagar, new delhi. There is a offer if your bill is above 4000 and you had to pay it through paytm so you get 400 rs cashback 200 is wallet cashback and 200 off at movie ticket. But now its 12th Jan but there is no cashback. I call their customer care no. and register complaint but after 4 days i didn't get any call or sms from their side. My order no. is [protected]. Plz solve my problem. and one more thing, if you have to call paytm customer care so there is no any option for direct call from their executives even rest of the other all customer care there is a department. Even i call to subhash nagar lifestore store but they tell this is paytm service and we can't do anything for it.
                            +1 photos
                            I started using 'paytm' . My mobile no. [protected].
                            When i open the 'paytm' page, the diply shows paytm wallet with options ..'add money, 'pass book' and 'nearby' with symbels/logos.

                            There is no option for scanning/photograph. Hence unable to use where the facility required.

                            Immediate response pl.

                            R.Kumar
                            I got scammed by an imposter posing as icici head branch manager. He asked me for debit card details and otp stating that my account and debit card has been blocked and compromised. i got scared by that and shared my details with him. I lost 75000₹. Please help me as i lost my hard earned money through a scam. Please help me
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                              N
                              nirmala mewara
                              from Sheoganj, Rajasthan
                              Jan 12, 2017
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                              Address: 305404
                              Website: paytm

                              Hello sir, I HV a paytm account . mene 6 jan 17 KO paytm wallet sent SBI bank account me mony transfer ki thi BT Abhi to mere account me koi mony transfer in Hui h. Mujhe within 7 days me money refund ka mail to aaya BT Abhi tk muje mere 5398 rupees refund no hue. I send u a pic of my successful transfer. But Abhi tk koi amount nhi aaya mere bank account me.
                              +1 photos
                              Money transfer but not received the other paytm user or not refunded to me.
                              7dec, 2016. we have transfer Rs1500 to outer paytm wallet transaction has successful but not received the other paytm user. Wallet txn ID : [protected].
                              Pls help me to refund my money back.

                              Still paytm not give me refund - Comment #2637551 - Image #0
                              My below orders are showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also. Order no: Paytm order no: [protected] 9 jan'17 7:36 pm. Recharge of bsnl mobile [protected].

                              Still paytm not give me refund - Comment #2637553 - Image #0
                              Money has been transferred from my paytm wallet to some other account. I blame paytm for this issue. I want all the detail in which account my money has been transferred and want my money back.
                              Transaction details are as follows ; -
                              Bank txt ID: [protected]
                              Wallet Transaction ID: [protected]
                              My bank account blocked why
                              Before I'm using paytm no otp condition
                              Now otp condition but otp condition not understand.
                              My mobile number is [protected], [protected]
                              Email id [protected]@gmail.com
                              Payment of Rs. 100 received by Paytm !
                              Your Order No is[protected]
                              1:52 pm, Jan 01 2017
                              Wallet Top Up Details
                              Paytm CashPaytm Cash
                              Qty :1Rs 100
                              Refund In Process

                              This is message from paytm side but refund is not provided yet.
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                                J
                                jitendra sing
                                from Lucknow, Uttar Pradesh
                                Jan 12, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Dear sir plz solved dis problem regarding money debit to bank but not credit in wallet and its not refund to bank so please kindly resolve my problem as soon as..
                                registered mobile no [protected]

                                order ID [protected]
                                Amount 4500 rs
                                thanking you
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                                  B
                                  Bakshi Vishal
                                  from Lucknow, Uttar Pradesh
                                  Jan 12, 2017
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                                  Address: Yamuna Nagar, Haryana, 135001

                                  I used money refund to bank on 05/jan/2017 and refund 950/- rs to bank Bank txn id is [protected], and wallet txn id is [protected] and its successful but still today at 12/jan/2017 i didn't recieved money in my bank account. And second refund amount is also 950/- to bank Bank txn id is [protected] and wallet txn id is [protected] both payments not recieved in bank account till today kindly refund the total amount of rs 1900/- urgently i need it in my bank account bcz i issued a cheque to my client and that's to be cleared by today.
                                  +1 photos
                                  Kindly please communicate the recipient of the money.kindly please communicate the complete mobile no. also to whom the payment is made.
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                                    M
                                    mushf55
                                    from Indore, Madhya Pradesh
                                    Jan 12, 2017
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                                    Address: Ratlam, Madhya Pradesh, 457001

                                    Dear,

                                    My Idea mobile post paid Number [protected] Recharge Rs.1800/- Date 23/11/2016 time 19:00 But My Number not receive Payment. and My service D active
                                    please my problem solve now.

                                    My Paytm account number [protected]
                                    paytm order #[protected]
                                    Wallet txn id [protected]

                                    My Name - Prem choudhry
                                    Mobile number -[protected], [protected]
                                    address - A32 alka puri Ratlam M.P.
                                    Pin 457001
                                    E- Mail - prem.[protected]@gmail.com
                                    +2 photos
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                                      A
                                      apaul6666
                                      from Mathura, Uttar Pradesh
                                      Jan 12, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: paytm.com

                                      Hi,

                                      It is a several times when I am reporting this issue against the same Wallet Transaction Id: [protected]. I have made a "Refund to Bank" transaction of amount 1000 Rs. with Bank Txn Id ONE97.8024.[protected] as on 2nd Jan 2017.

                                      AAs suggested by Paytm Customer support, this amount should have been credited instantly or within maximum 2 working days.
                                      Now today is 9th working day, and the amount Rs 1000, has neither been created to my bank account/Card (ICICI bank) nor got rolled back to my wallet ([protected]).

                                      I am not sure why you guys are not taking care of this issue. This lack of oversight is raising a big concern about Security Aspects/customer services being provided by Paytm.

                                      I raised this issue around 4 to 5 times but the issue has not been fixed yet!!

                                      Regards

                                      Abhijit Paul
                                      [protected]
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                                        I
                                        Indrajit Rk
                                        from Hyderabad, Telangana
                                        Jan 12, 2017
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                                        Address: 500016

                                        SIR, I had been refunding Rs 2000 to my SBI account from PAYTM WALLET on 5th January 2017. After that first I got message "we have refunded Rs 2000 your SBI bank for your order id: [protected] on paytm. Your bank could take upto 7 working days to credit the amount to your account". And another message also got" paytm has refunded Rs 2000 to your account
                                        (Transaction ID: [protected])". 7 days are completed, the money is not credited to my account. I attach a screenshot photo about wallet transaction.
                                        Please help me.
                                        contact no. [protected] / [protected]
                                        email id: [protected]@gmail.com
                                        +1 photos
                                        Jan 13, 2017
                                        Updated by Indrajit Rk
                                        Paytm had been taken my debit card no., cvv, date of birth by a calling no.[protected] and he said that money will refund within 30 second, yesterday.
                                        But, i haven't get my money yet.When I am calling back that number, its went dailler tune and taking the charges without talking to paytm clients.
                                        Sir, it is already completed a week when I was refunded to my SBI account.Please help me. I got very sadness of matters.

                                        My contact no. ; [protected] ( or [protected] )

                                        Email ID; [protected]@gmail.com
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