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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 518

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K
kamalnayan1987
from Gurgaon, Haryana
Jan 12, 2017
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Address: Gurgaon, Haryana, 122001
Website: paytm.com

I ordered a fujitsu laptop on 26th December 2016 worth RS24599. Seller cancelled the order on 28th of December. received the message from paytm your will get refund in 7-10 working day's. But till date I have not received my refund.
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    P
    psinghamit
    from Mumbai, Maharashtra
    Jan 12, 2017
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    Address: 122018
    Website: PAYTM

    Dear Sir,

    I have recharge airtel DTH( Customer ID : [protected]) order no.-
    [protected]

    which got failed (OOps) due to long time delay or any other server/network problem.
    after knowing that my previous order no. is failed i have re-entered payment with following order no. [protected], [protected], [protected]
    All payment are under transaction till today.
    199 Rs have been deducted from my bank account.
    Still not refunded neither my airtel dth ( Customer ID : [protected]) has been recharged.
    There is no cancel option coming on PAYTM
    Requesting PAYTM to cancel all orders and refund this amount in my PAYTM wallet or account no.
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      T
      Tanu11
      Jan 12, 2017
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      Address: Mehsana, Gujarat, 384002
      Website: www,paytm.com

      I am ordered Fab Exclusive Maroon Velvet Designer Lehenga on 16/12/2016 and it is small so due to size not fit me I request for return but they do not view my point of return and reject my return request after 7 days. Paytm give me the reason of return rejected that I have to return one item about 1 year ago and one item returned about 1.5 years ago

      They do not saw that why I want to returned item and flag my account If they have problem they do not dispatch but after dispatch and due to small size it is not useful for me they have to return it but they can't
      +1 photos
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        I
        indsri6065
        from Delhi, Delhi
        Jan 12, 2017
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        Address: Hyderabad, Andhra Pradesh
        Website: [email protected]

        I have been regularly using Uber cabs for commuting between my home and office at Hyderabad using PayTM wallet. For my ride on 09.01.2017 at 17:42 hrs, payment of Rs.69.84 is being shown as 'not adjusted'. I have balance of Rs.1861.05 in PayTM. Thereafter, I am not able to book Uber, as it is not accepting my booking on the grounds of pending amount.
        In the meantime, I referred this to Uber customer care, who advised me to delete PayTM mode of payment and again add PayTM. Accordingly, I deleted the mode. But to my dismay, it is not accepting adding PayTM.
        I shall be thankful, if the pending amount is cleared early and intimate me of the same.
        I may be guided for again adding PayTM mode of payment to Uber, so that I can travel hasslefree.
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          G
          Gudiya jain
          from Haldwani, Uttarakhand
          Jan 12, 2017
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          Address: Agra, Uttar Pradesh, 282001
          Website: www.consumercomplaints.in

          I added money in my paytm wallet but money did not added in my paytm wallet .
          Added money on 07/01/2017
          Money deducted on my bank account but did not added to my paytm wallet.
          Your customer care said that we wait about 48 hours the money did not added in paytm account will be sender to your bank account but the money not send in my paytm account or not send in my bank account.
          As we go to my bank branch we talk to the branch manager he said your problem will be solve by paytm ..
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            K
            kundansoni
            from Gurgaon, Haryana
            Jan 17, 2017
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            Address: New Delhi, Delhi

            Sir my paytm no is [protected]. I have paid money to [protected] paytm user but Wrong PAYTM transfer of Rs.350 to mobile no. [protected] and my transection Id is [protected] . when in call the person It is switched off on calling. Please help.
            My mobile no [protected]
            My paytm I'd [protected]
            My transection I'd [protected]
            trasection date[protected]:26 PM to [protected] paytm user.
            Correct paytm user id - [protected]

            regards,
            kundan Soni
            [protected]
            [protected]
            Jan 18, 2017
            Updated by kundansoni
            kundan soni
            to Paytm
            15 minutes agoDetails
            Sir,
            Please update the ticket status and resolve my issue.

            Regards,
            Kundan soni
            [protected]

            [protected] Forwarded message[protected]
            From: kundan soni <kundan.[protected]@gmail.com>
            Date: Tuesday, January 17, 2017
            Subject: Ref : 18738880 Your Query with Paytm Care (SF)
            To: Paytm Care <[protected]@paytm.com>

            Sir, I am very dispointed of your service, I have tried to write mail and calling your custmor care but no body update my ticket and not resolved my issue . at least no body calling me for my issue .this ticket is open for last 5 days . if you are not helping your customer than tell me what I do.

            Regards,
            Kundan soni
            [protected]
            [protected]

            [protected] Forwarded message[protected]
            From: kundan soni <kundan.[protected]@gmail.com>
            Date: Friday, January 13, 2017
            Subject: Ref : 18738880 Your Query with Paytm Care (SF)
            To: Paytm Care <[protected]@paytm.com>

            Sir my register no is [protected] and I want to be trsnsfer on [protected].

            Register mobile no - [protected]
            Correct no .- [protected]

            Thanks & regards
            Kundan soni

            On Friday, January 13, 2017, Paytm Care <[protected]@paytm.com> wrote:
            > Hello Customer,
            >
            > Thanks for sharing your concern with us. We are always happy to help you. Request you to share the following details with us:
            >
            > 1. Registered mobile number/e-mail ID
            > 2. Correct Number on which to be transfered
            >
            > This will help us resolve your concern faster. If you need any further assistance, please let us know.
            >
            > Thanks and regards
            > Paytm Care
            >
            >
            > <https://ci3.googleusercontent.com/proxy/En2eh8XvdQiCffz-hU2C4fYurnyCa9yorLf8jIy9qzsGZiAITQgYYu7q5Xh5uzxL5w9BczD1qAUiKS7d3wq7n2GUgxPSKkYpYKYctd5Swt3AEVYziEIWJvL38z1vnyZGbZH1u4hfOQE5P2rXsi6X4henGVU=s0-d-e1-ft#http://ap2.salesforce.com/servlet/servlet.ImageServer?oid=00D28000000dppr&esid=[protected]y6I>
            >
            > ref:_00D28dppr._50028b81kh:ref

            --
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              M
              muditdargan
              from Chhutmalpur, Uttar Pradesh
              Jan 12, 2017
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              Address: Bareilly, Uttar Pradesh, 243001
              Website: paytm.com

              Registered email address [protected]@gmail.com and registered number is [protected].
              Now 7 working days are completed and still i havent get my refund for iphone 6plus 16gb gold.
              Today is the last case and if in case refund is not done by today i'll raise the formal complaint in the consumer forum for sure..
              Your cannot afford a single call and how useless your company is..
              worst services and disgusting paytm all over and NOW I'M POSTING THIS ON THE SOCIAL MEDIA and enough is enough now ..i have lost my patience
              +1 photos
              Jan 12, 2017
              Updated by muditdargan
              order no is
              [protected]
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                V
                Vipin375
                from Gurgaon, Haryana
                Jan 12, 2017
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                Address: New Delhi, Delhi, 110078
                Website: paytm.com/care

                I (Vipin) transferred 1000 Rs/- to Mukesh Gautam Account by Paytm send money on
                last Friday 25th November.Transaction ID *[protected]*

                But the amount has not been updated on Receiver's account.

                If we call the customer care, it says there is balance of Rs 1000. However the same is not reflected on paytm App via mobile and Web browser both.

                Vipin Sharma : [protected]
                Mukesh Mobile No. : [protected]

                Reference ID:10711457

                ***********************************
                Expected Behaviour
                [protected] Account : 1000 Rs as Balance
                +1 photos
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                  A
                  from Mumbai, Maharashtra
                  Jan 12, 2017
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                  I purchased certain items from one authorized vendor - ASHOK GOSSAIN - for Rs. 691 on the 4th of Jan (shop in Laxmi Nagar, behind Hira Sweets on Vikas Marg, Delhi). The shop owner was away with his mobile and kept telling his staff that the money was not credited to the account hence did not deliver goods.
                  I tried again and again before he could confirm to his staff about receiving the msg about Paytm transaction on his mobile.
                  In the process, the amount got debited to me thrice !!
                  Please reverse 2 excess the entries asap to rectify the mistake.
                  Also, sensitize the merchants - like keeping the paytm registered mobile in the shop - on the sanctity of these deals to avoid this kind of harassment to buyers.
                  Thanks
                  Atul Gupta
                  [protected]
                  [protected]@yahoo.com
                  Jan 12, 2017
                  Updated by [email protected]
                  I lodged a complaint a while ago for three times debit of one transaction from my credit card.
                  To my utter shock, a cheat called me up on the number given in the complaint and asked for details of credit card (card number, expiry and CVV code) to reverse the amounts. I suspected it to be a fraud when he asked for CVV code as even banks do not ask for it.
                  Luckily, on my other number I got a call from Credit card company asking if I was doing a transaction for Rs. 6992/ which I was not doing. On the advise of the Bank, the credit card has been blocked to save any damage to me.
                  My serious complaint - for which I will not shy away from lodging a Police complaint, putting it on social media and also writing to PMO who are pushing for cashless transactions and thus exposing customers these risks - now is HOW COME THE DATA WAS RELEASED TO A FRAUDSTER and maintained properly by PAYTM? OR is it that Paytm employees are hand in glove with these cheats?
                  Please revert immediately as this is very serious issue - not only for me but also for the Government, other users of online transaction and for Paytm's credibility.
                  Phone numbers used to make calls were - [protected], [protected], [protected] and [protected]
                  Atul Gupta
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                    R
                    Rahul Sharma 777
                    from Delhi, Delhi
                    Jan 12, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 302012
                    Website: paytm.com

                    I was paying my electricity bill(jaipur vidyut vitran nigam electricity board) Rs 1188/- against no. of [protected] through allahabad bank debit card . Initially it show transactions succeed and I assured that bill payment had done successfully. but actually electricity board did not got this payment.I went in the electricity board and deposited my pending bill with penaulty cause of paytm. So please take strong action against it.

                    Paid for Order
                    Prepaid Hybrid flow Order #[protected]
                    Paytm Cash Txn ID [protected],[protected]:53:08 AM
                    Jan 12, 2017
                    Updated by Rahul Sharma 777
                    please do not share anybody your mobile number...jaise maine kiye h.fake calls khub aa rahi h
                    to please bach ke.
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                      M
                      Muneshkumar50
                      from Noida, Uttar Pradesh
                      Jan 12, 2017
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                      Address: Ghaziabad, Uttar Pradesh, 201009
                      Website: Paytm.com

                      I transferred money from paytm to My bank account of Rs. 11500 with transaction id ([protected]) and order id ([protected]) on 22nd december 2016. But its not reflected in my account. when i called a bank they are saying money is not credit in your account what would i do. Kindly help me out from this mess. and reply my soon. here i attach my account statement is well details given below;

                      Mobile no - [protected]
                      transaction date - 22/12/2016
                      transaction ID - [protected]
                      Paytm Order ID - [protected]
                      transfer to : Punjab national Bank
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                        P
                        Pratik Bhatia2
                        from Mumbai, Maharashtra
                        Jan 12, 2017
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                        Address: 400066
                        Website: www.paytm.com

                        Hi partik here paytm deducted an amount of 7015.00 without asking me to justdial on 9th january in the morning i did mail them with the details but yet no response from them please help me and their customer care is horrible i am not able to talk to any of the executive only the answering machine keeps saying paytm karo paytm karo
                        please get this done asap
                        I want my full money back asap
                        +1 photos
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                          R
                          roshankalekar
                          from Mumbai, Maharashtra
                          Jan 12, 2017
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                          Address: Mumbai City, Maharashtra, 400081
                          Website: [email protected]

                          [protected]
                          Debit card no- 622018_________5743
                          Amt- 1250
                          Date-9/1/2017
                          Time-2:26pm

                          Pls mere debit card se 1250rs [protected] chori ki hai so Pls aap mujhe return kr do. Aap check kr sakte ho.
                          +1 photos
                          Jan 12, 2017
                          Updated by roshankalekar
                          Pls check & return ur my wallet money...

                          Jan 12, 2017
                          Updated by roshankalekar
                          Paytm Mobile Solutions — Debit card money is theft

                          1 Review
                          Ro roshankalekar on Jan 12, 2017
                          Mark as Resolved
                          Phone/Mobile Number: [protected]
                          Transfer ID: [protected]

                          [protected]
                          Debit card no- 622018_________5743
                          Amt- 1250
                          Date-9/1/2017
                          Time-2:26pm

                          Pls mere debit card se 1250rs [protected] chori ki hai so Pls aap mujhe return kr do. Aap check kr sakte ho.

                          Tumhe syber crime branch Jana chaiye, mere sath bhi esa hi hua h. Ye ek fraud company h. Iske employee hi chor hai.
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                            D
                            dast
                            from Mumbai, Maharashtra
                            Jan 12, 2017
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                            Address: Thane, Maharashtra, 400606
                            Website: thane

                            I booked online bus ticket ticket from Thane to aurangabad for Dolphin bus operator on 6 jan 2017 .amount paid online is 713 rupees from my axis bank account Transaction details are INB/[protected]. BUS TICKET NOT BOOKED AND MESSAGE DISPLAYED was transaction failed. hence i booked ticket again .But my bank account statement shows deduction of Rs 713 twice .Hence i request to reimbuse Rs 713 in my bank account .
                            D.C.Shaikh
                            mobile no.[protected]
                            emai. id. [protected]@hotmail.com
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                              Tosif Ahmed Sehrawat
                              from Bengaluru, Karnataka
                              Jan 12, 2017
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                              Address: 122107
                              Website: photo

                              Money deducted from money account but not aided paytm wallet .
                              server error problem.
                              payment details:

                              tid no[protected][protected]
                              date 23/12/2016 time 9:18 am
                              paytm payment server problem money 1000/- rupees
                              mobile no [protected]
                              order no [protected] dated 23/12/2016 time 09-21 am
                              bank name -syndicate bank branch ferojepur jhirka mewat

                              pls sir paytm payment solution necessary action please.
                              +2 photos
                              Jan 12, 2017
                              Updated by Tosif Ahmed Sehrawat
                              Money deducted from money account but not aided paytm wallet .
                              server error problem.
                              payment details:

                              tid no[protected][protected]
                              date 23/12/2016 time 9:18 am
                              paytm payment server problem money 1000/- rupees
                              mobile no [protected]
                              order no [protected] dated 23/12/2016 time 09-21 am
                              bank name -syndicate bank branch ferojepur jhirka mewat

                              pls sir paytm payment solution necessary action please.

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                                A
                                Anilkumar Kushwaha
                                Jan 12, 2017
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                                Address: Ahmedabad, Gujarat, 380026
                                Website: www.paytm.com

                                Sir 5/1/2017. Ko mens paytm me 8500 add kiya tha aur vapas account me transfer kiya tha par account me paisa vapas jama nahi huva 7 din se jada hogaya he. Paytme pe complain karta hu to vo bolte he ki hamne kar diya but kiya ho ta to account me batana chaiye na. Vo bolte he SBI me complain karo SBI wale bolte he paytm me complain karo ab kaha janr ka mujhe

                                M. B [protected]
                                +2 photos
                                Jan 13, 2017
                                Updated by Anilkumar Kushwaha
                                7 Din se bhi Jada hogaya he more than 10 time complain ki par koi replay nahi

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                                  M
                                  Mukeshjat321
                                  from Chennai, Tamil Nadu
                                  Jan 12, 2017
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                                  Address: 122001
                                  Website: www.paytm.com

                                  Dear Sir/Mam,

                                  i had twice time payment Amount of 13000 Rs. but in my paytm wallat
                                  credit only one time so please check and clear my issue on priority
                                  transaction date :- 28-Dec-2016. By PNB Account Made Transaction.

                                  PNB Account Detail :- [protected]
                                  Paytm Account No :- [protected]

                                  txt id in bank passbook:[protected],[protected]
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                                    K
                                    Kannan Jeyapaul
                                    from Mumbai, Maharashtra
                                    Jan 12, 2017
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                                    Address: 600016
                                    Website: www.complaintboard.com/irctc-l3701.html#c144565

                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 04-JAN-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    +1 photos
                                    Almost everyone is facing the same problem and both of them Paytm and IRCTC are not replying...
                                    do one thing just retweet my tweet ...here is the link https://goo.gl/PUxohO
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID : [protected]
                                    Refunded Date : 02-Jan-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Hi Himanshu,

                                    im also facing the same problem, did you got your refunded amount.
                                    any status on it.

                                    Regards,
                                    Sunil.
                                    me also facing same issue i canceld on 28th jan 2017 but money not credited so far its showing PAYTMAG.
                                    refund id. [protected]

                                    S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
                                    1 [protected] 27-Jan-2017 [protected] CANCELLED 970.0 905.0 PAYTMAG REFUNDED 28-Jan-2017
                                    regards
                                    Thomson
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was partial cancelled because 1 passenger don't want travel that day so that passenger cancelled ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID : [protected]
                                    Refunded Date : 16-Feb-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2664704 - Image #0
                                    I have also came across same incident what is wrong with iirctc and paytm is number one cheat company y Indians or railways use there gate way even my money shows refunded and nothing is refunded ticket amount is 2405...i need refund
                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because allotted seat not match with my choice, and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    TRANSACTION ID:[protected]

                                    CANCELLATION ID:[protected]

                                    CANCELLATION DATE:11-MAR-2017.

                                    REFUND DATE:13-MAR-2017.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2685974 - Image #0
                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because allotted seat not match with my choice, and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    PNR NO:-[protected]

                                    TRANSACTION ID:[protected]

                                    CANCELLATION ID:[protected]

                                    CANCELLATION DATE:21-MAR-2017.

                                    REFUND DATE:23-MAR-2017.
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID : [protected]
                                    Refunded Date : 01-APRIL-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Refunded Not Credited

                                    I have booked two ticket diffrent diffrent date and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    (1) Transaction ID : [protected]
                                    Refund ID : [protected]
                                    (2) Transaction ID: [protected]
                                    Refund ID [protected]
                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2715585 - Image #0
                                    I have booked ticket using debit card (axis bank) & Paytm gateway, and after cancellation the amount is refunded to PAYTMAG. Even i dont have any paytm account. Please suggest how can i get my money back
                                    Axis Bank Customer Care's response, Apr 28, 2017
                                    Hi Yogendra,

                                    Please share your details from your registered email ID at http://bit.ly/2odp3nV . Our team will get back to you soon.

                                    Regards,
                                    Axis Bank
                                    I have booked two ticket diffrent diffrent date and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    1) Transaction I'd -[protected]
                                    Refund id-[protected]
                                    Amount booking 450
                                    Refund 270
                                    2) Tansaction id- [protected]
                                    Refund I'd [protected]
                                    Amount booking 150
                                    Refund 90
                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Prashant shivgan
                                    email I'd [protected]@gmail.com
                                    I am also seeing the same issue. Did anyone got the amount back? Anyone knows how to check PAYTMAG?

                                    While booking an e-ticket on 5th May, 2017 transaction got failed and ticket was not booked however, amount of Rs. 1970 got deducted from bank account. I see in IRCTC web site it is showing that amount is refunded to PAYTMAG but not in my bank account. I don't know how to get into PAYTMAG and why amount is not credited back into my bank from where I paid.

                                    Transaction Details:
                                    Date: 5th May, 2017
                                    Transaction id: [protected]
                                    Cancellation id/Refund id : [protected]
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    Transaction ID : [protected]
                                    Cancellation ID:[protected]
                                    Transaction Date : 09-May-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2729007 - Image #0
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 15-May-2017

                                    Amount : 1570
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 15-May-2017

                                    Amount : 1570
                                    I wrote couple of mails to [protected]@irctc.com and [protected]@irctc.com. After 11 days I got the amount back to my actual account. You can also try that.
                                    irctc namber [protected]
                                    hello everyone,
                                    me rajiv kumar, facing the same problem.
                                    my 4 refunded amount has not been credited.
                                    Facing the same problem :
                                    Transaction ID :[protected]
                                    Transaction Date : 14-May-2017
                                    CancellationID /RefundID: [protected]
                                    Transaction Type: FAILED
                                    Trans.Amt():660.0
                                    Refund.Amt():660.0
                                    Bank:PAYTMAG
                                    Refund Status:REFUNDED
                                    Refund Date: 16-May-2017

                                    My bank account shows no refund bank IDBI bank, Dharampeth Nagpur.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2735930 - Image #0
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    1. Cancellation ID:[protected]
                                    Transaction Date : 15/5/2017
                                    2. Cancellation ID:[protected]
                                    Transaction Date : 15/5/2017
                                    3. Cancellation ID:[protected]
                                    Transaction Date : 06/5/2017
                                    4. Cancellation ID:[protected]
                                    Transaction Date : 15/5/2017
                                    5. Cancellation ID:[protected]
                                    Transaction Date : 06/5/2017
                                    6. Cancellation ID:[protected]
                                    Transaction Date : 06/5/2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    pintukmr33's reply, May 22, 2017
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    1. Cancellation ID:100000159474327
                                    Transaction Date : 15/5/2017

                                    2. Cancellation ID:100000159474328
                                    Transaction Date : 15/5/2017

                                    3. Cancellation ID:100000158470391
                                    Transaction Date : 06/5/2017

                                    4. Cancellation ID:100000159743545
                                    Transaction Date : 15/5/2017

                                    5. Cancellation ID:100000158488295
                                    Transaction Date : 06/5/2017

                                    6. Cancellation ID:100000158479506
                                    Transaction Date : 06/5/2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Have faced the same problem.

                                    Still waiting for the refund. Its been more than 2 weeks but haven't received anything.

                                    Transaction ID:[protected]
                                    Cancellation Date: 12-May-2017
                                    Cancellation ID: [protected]
                                    On 5th May 2017 I booked tatkal ticket in Jhelum express, Train no- 11077 from Pune to Bhopal with PNR-[protected] and payment was made whose transaction-id is -[protected].
                                    But since it was in waiting list so I cancelled the ticket on the same day.

                                    Refund of Rs495/- was supposed to be credited in my bank account but till date I have not received my money in bank account, andit is showing Bank "PAYTMAG"
                                    Cancellation-Id: [protected]

                                    I have mailed at etickets and [protected]@irctc.co.in twice, but everytime i get is a new system generated mail with new ticket no but no action is taken.
                                    Please let me know what should i do?

                                    Prerna Gupta
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    Transaction ID : [protected]
                                    Cancellation ID:[protected]
                                    Transaction Date : 29-May-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.sir we need money urgent

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2746979 - Image #0
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was partial cancelled because 3 passenger don't want travel that day so that passenger cancelled ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.
                                    Transaction ID : [protected]
                                    RefundID :[protected]
                                    AMOUNT:1170
                                    Refunded date:31may2017
                                    Sir/mam
                                    i cancelled a ticket on 6th of june and its showing that the balance have been refunded into PAYTMAG, but till now i havent received it.
                                    so it would be an honor if you again check it, so that i can receive it .

                                    Transaction ID:- [protected]

                                    CancellationID /RefundID:- [protected]
                                    I have booked ticket using debit card ( bank of baroda ) & Paytm gateway, and after cancellation the amount is refunded to PAYTMAG. i saw in paytm wallet and and also in bank account but not yet recived any refund amount ..is this proper working of irctc .or it is full fraud with indian people ...

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2758443 - Image #0
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 13-Jun-2017
                                    Hi,

                                    Refund amount is not yet credited.

                                    I have booked a tatkaal ticket from irctc by choosing paytm gateway using debit card options on 13th June 2017 . Due to some reason my ticket was not confirmed and Rs.1140 payment was deducted.

                                    Now I am getting this message, please find the screenshot below. It's showing message that amount was refunded to paytmag bank.

                                    ​My following details for IRCTC below:

                                    Transaction ID: [protected]
                                    Transaction Date: 13-Jun-2017
                                    CancellationID /RefundID: [protected]
                                    Refund amount: Rs. 1140.0

                                    Request you to check and provide my refundable amount.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2762276 - Image #0
                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID :[protected]
                                    Refunded Date : 15-Jun-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2764058 - Image #0
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 11 june 2017
                                    sir i have not been refund my amount in my account but the status is showing it has been refunded. So plz refund my amount.
                                    Transaction id- [protected]

                                    refund id - [protected]

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2785913 - Image #0
                                    Same problem here
                                    I booked tickets on irctc from my debit card through PAYTMAG gateway.
                                    when i cancelled the tickets then it shows amt refunded in refund status & amt credited into PAYTMAG
                                    But dude what is the paytmag and where it is..can anyone tell me
                                    ##### you i can see only paytmag on refund bank name and refund date but didn't get money back to my account. ###K you irctc
                                    My Transcation id = [protected]
                                    CancellationID /RefundID -= [protected]
                                    Refund date =09-Aug-2017
                                    It shows bank as "PAYTMAG" but it still not credited to my original account,

                                    Please help me with this
                                    IRCTC Cancelled Ticket Amount not get refunde

                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.
                                    I inform u 15 July 2017 I cancelled my E-ticket from Mumbai to Ahmedabad BT payment is not refund in my account.
                                    [protected] 15-Jul-2017 [protected] CANCELLED 1940.0 1875.0 PAYTMAG REFUNDED 17-Jul-2017
                                    status is refund amount.
                                    Pnr no - [protected]
                                    Train no - 12901
                                    Date of booking[protected]
                                    Booked from - IRCTC website
                                    Traveller name - mehmood s Syed
                                    R/Sir
                                    I cancelled Two tickets from Amritsar to Delhi and Delhi to Amritsar yesterday 25/08/2017. But still I did not
                                    get any refund. The cancellation detail is as under:
                                    Dear Customer,
                                    We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully as per your request. The refund amount of Rs. 860 will be refunded back to your respective account shortly.

                                    Dear Customer,
                                    We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully as per your request. The refund amount of Rs. 220 will be refunded back to your respective account shortly.
                                    As the cancellation status shows that I got refund on 27th August. But I did not get any refund yet. I am also sending you Cancellation status with attachment.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2837346 - Image #0
                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2837346 - Image #1
                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2837346 - Image #2
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Cancelation id: [protected]
                                    Refunded Date : 5 aug 2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    I had booked two tickets for different dates and paid using my debit card, the payment gateway was paytmag. Then the tickets got cancelled because the trains got cancelled and its showing refunded but I have not got the money till now. Please have a look below for further info

                                    1) Transaction Id -[protected]
                                    Refund id-[protected]
                                    Amount booking 3080.0
                                    Refund 3080.0
                                    Refund Status REFUNDED
                                    2) Tansaction id- [protected]
                                    Refund I'd [protected]
                                    Amount booking 3580.0
                                    Refund 3580.0
                                    Refund Status SENT TO BANK

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Farha Serin
                                    email Id [protected]@gmail.com

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2843127 - Image #0
                                    Paytmag — IRCTC Cancelled Ticket Amount not get refunded

                                    Refund not credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was PAYUMPP. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 06.09.2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYUMPP.
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID : [protected]
                                    Refunded Date : 03-OCT -2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2882767 - Image #0
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID :[protected]
                                    Refunded Date : 11-Oct-2017
                                    Transaction Type: CANCELLED

                                    Amount : 740

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2884535 - Image #0
                                    Refunded Not Credited

                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    Refund ID : [protected]
                                    Refunded Date : 18-Nov-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
                                    Refund not credited
                                    I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                                    Transaction ID : [protected]
                                    RefundID : [protected]
                                    Refunded Date : 18-NOV-2017

                                    Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

                                    IRCTC Cancelled Ticket Amount not get refunded - Comment #2928274 - Image #0
                                    I was booked a Railway Ticket on IRCTC dated 06 dec. 2017 through state bank of india Debit Card (Powered by Paytm) and Ticket Canceled on 07 dec. 2017. I still not received Refund amount in my Bank Account. My Ticket and Cancelation details as follows.
                                    1) PNR No.: [protected]
                                    2) Booking Amt: 470 (With GST)
                                    3) Transaction ID: [protected]
                                    4) Refund Date: 8th dec.2017
                                    5) Refund Amt: 410
                                    6) Cancellation ID:[protected]
                                    ancelled Transaction Details
                                    Transaction ID:[protected]
                                    PNR No [protected]
                                    Train No./Name:12307 / HWH JU EXPRESS
                                    Date of Journey:24-Jan-2018
                                    Date Of Boarding:24-Jan-2018
                                    Class:SLEEPER CLASS (SL)
                                    From:HOWRAH JN (HWH)
                                    To:JODHPUR JN (JU)
                                    Boarding:HOWRAH JN (HWH)
                                    Resv Upto:JODHPUR JN (JU)
                                    Quota: GENERAL (GN)
                                    Date of Cancellation:19-Jan-2018 10:24:11 HRS
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                                      A
                                      ashok4304chauhan
                                      from Noida, Uttar Pradesh
                                      Jan 12, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      My mobile no. Is [protected]. I added rs. 500/- from my saving bank account punjab and sind bank on dated jan.10, 2017 but amount is not credited in my atm wallet pass book.
                                      You are requested to kindly update my payment as soon as possible.
                                      This gives me a lot of trouble and binds me not to go for atm transactions infuture. Really this is shocking for me.
                                      Hope my problem shall be rectified.
                                      Ashok chauhan cell: [protected]
                                      Jan 12, 2017
                                      Updated by ashok4304chauhan
                                      complaint not resolved. the executive on phone was demanding paytm login id and pwd.
                                      sorry I can not share such details.

                                      please solve my problem immediately
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                                        A
                                        Amanjot SiIngh
                                        from Jalandhar, Punjab
                                        Jan 12, 2017
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                                        Address: 143001

                                        I had added Rs 1000 to my Paytm wallet from my Indusind Bank credit card on 05.01.2017 at 8.50 pm. but till date the money is not reflected to my wallet, My registered Mobile Number is [protected]. I also confirmed from the Indusind Customer care executive that the money is claimed by Paytm and the Authorization code for that is 275014
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