PayTM Mobile Solutions Complaints & Reviews

Dear Sir/Mam,

i had twice time payment Amount of 13000 Rs. but in my paytm wallat
credit only one time so please check and clear my issue on priority
transaction date :- 28-Dec-2016. By PNB Account Made Transaction.

PNB Account Detail :- [protected]
Paytm Account No :- [protected]

txt id in bank passbook:[protected],[protected]

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
RefundID : [protected]
Refunded Date : 04-JAN-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

My mobile no. Is [protected]. I added rs. 500/- from my saving bank account punjab and sind bank on dated jan.10, 2017 but amount is not credited in my atm wallet pass book.
You are requested to kindly update my payment as soon as possible.
This gives me a lot of trouble and binds me not to go for atm transactions infuture. Really this is shocking for me.
Hope my problem shall be rectified.
Ashok chauhan cell: [protected]

I had added Rs 1000 to my Paytm wallet from my Indusind Bank credit card on 05.01.2017 at 8.50 pm. but till date the money is not reflected to my wallet, My registered Mobile Number is [protected]. I also confirmed from the Indusind Customer care executive that the money is claimed by Paytm and the Authorization code for that is 275014

[Resolved] Paytm Mobile Solutions — Transaction failed.

2 Reviews
Dv dv1 on Jan 12, 2017 Submit a Complaint
Please refund my money 300 rupees because i want to add money in my paytm wallet bt it cant be added in my paytm wallet nd debited to my bank account . My paytm order no. [protected] nd CC Transaction no. S19233629 and its happened on date Dec 24, 2016. please refund my 300 rupees beacuse paytm order is failed nd debited of money to my account nd cant be added on my paytm wallet.
your sincerely,

Anoop U K

mob- [protected].

I transferred a sum of 1015rs back to bank on 31st december from my paytm account, but not yet credited to my bank account..., paytm customer service is very worst...
Txn ref no-[protected]

Dear Sir,
I use paytm on my mobile no.[protected]/[protected].By My Card It has Debited Five time Transaction Rs. 5000/(eachTransaction @Rs.1000x5) debited amount on My account State Bank of Palilia A/C no.MSB-[protected] Paytm That Transaction no.was, No.[protected], [protected], [protected], [protected], [protected] So I Please look after this matter as urgent as possible for further action

thanking You
Tapan Paul
M.no.[protected]/[protected]

I have transferred Rs. 9500 from my debit card at 12:36 pm, on Jan 11 2017, the order No. is [protected] and again i tried for the same amount at 12:40 pm, on Jan 11 2017, the order no. is [protected].

At the second attempt I got message from bank that they cut off from my account Total Rs. 9500/-. But still i haven't received money in my wallet nor you returned it to my bank account. I am very disappointed. I need that money so urgent. So please take strong action against it.

Regards
Gurjant Singh

My order Id is [protected]. I am waiting for my 3000rs. My registered mobile no. is [protected]. Money is deducted from paytm wallet successfully but do not added in my bank account while transferring. I talkee to my bank, they said no money has been deposited for my account from Paytm. My all 3000 rs are disappeared from paytm wallet and paytm custmer service centre is also not helping in getting my money back.Please never use paytm. it sucks money

Mere no par [protected] se 10.01.2017 ko call ata hai ar mera purana 25040 rs wapas mere acount me tranfer krne ko khta hai ar uske bad mujhe rs 12 ka charge pay krne ko khta hai uske bad mere acount se 8576rs nikal liya.
Bina mujhe btaye ar meri jankari k bina paise nikal liya chor sala.
Ar to ar paytm k customer care wale v chor hai jo purana fasa hua paisa wapas karne ki bajay hamare acount se ar paisa chura le rhe hai.
Mere total 25040+8576= 33616rs paytm k chalte avi tak fase hue hai.
Plz help me
Con. [protected]

I added 4500rs and than returned to bank it is showing successful but amount not credited in my bank account, Order no is [protected] and my registered mobile no is [protected], mail id mrbisht.[protected]@gmail.com, Bank txn Id - [protected]. Wallet txn id - [protected]. They mentioned that within 7 days i will get my money back in my account but it 9th day and i am still waiting, i have sent mail and generated many complaint but getting no response, they have harrased me mentally and i want my money back and compensation for mental harrasment .

My money is send rummy circle.com .throught PAYTM ORDER ID G28ELRUNCX .Amount rs1200.but it was not send.so please refund my money.it was debited on. 08/01/2017 at 11.35am. please refund in my pay to wallet.

5000 rs trasferred from [protected] to [protected]
money is deducted but not reaches the wallet of [protected]

transaction or order id...[protected]
11 th december 2016
10 AM
reg.mobile no.[protected]
email mr.[protected]@gmail.com

*paytm donot respond atall except some progrmmed messages once in awhile in email...no body is there to talk to

During the month of December, 2016, my friend transfer in my wallet ([protected]) a balance of rs.15000, but due to limited use, it is not added in my wallet, and next month, that balance is not showed anywhere, I just want that please solve this matter, otherwise I'm bound to take legal action through consumer Forum

Dear Sir/ Madam

I Added Rs 6000/ in my paytm wallet on 22.12.2016 then transferred in my bank account, but it is not credited in my account and it debited from my wallet, .Sir/ Madam I am a common man. I called in your customer care, they informed me that, They will call me soon, but i didn't receive any information. Please check the my amount.

My wallet transaction id is [protected]
Bank transaction id [protected]
Name Lakpa Chiring
Contect no. [protected]

Dear sir,

I tried to recharge my dth using paytm wallet while typing the dth no ..i was missed a digit for 11 digit no.But the order is showing like awaiting from service provider.

Kindly tell how to cancel the one.if possible from your side pls cancel the pending order and make refund the amount into my wallet back.

Order no: [protected]

My phone :[protected]

Dear Sir,
Today Mr. Sanjeev Roy called on mobile and told me he is from cusemer care paytm and assured to solved my problem to get back my Rs, 5080.89 which was not showing in my paytm pass book . he send me one link to login and done the same thing after that i received OTP from my bank and insisted it must be tell him to complete the process. i given the same to him.Rs, 4022/- has been added to my account and same has been send to paytm account No: 84xxxx2189. again he added Rs, 5000/- to my account and send the same amount to same account No:84xxxx2189 he repeated the same process for another two times and send to same account.and informed me that my paytm wallet will be up dated after 20 minuts and the amount will not be deducted or credited to my account.but till time it is not deposited in my wallet and amount also debited from my AXIS Bank account.His contact mobile No is: +91-7455.82.56.
can you help me to get back my amount from this person who transferred the amount to Paytm account No: 84xxxx2189.

your response will be highly appreceiated.

Regards,

Anil kumar M K
Mobile no: [protected]/[protected]

SIR, I had added ₹14000 +14000 two time to the paytm wallet from the State Bank of patila savings
bank account on january 8th 2017. At the very next minute my paytm order shows transaction
cancelled and refunded to bank. Amount not shown my wallet.Paytm gave an instruction that
it will take 7 working days to refund the money back to the account. The amount is not credited to the account.
When we contacted the paytm customer care through email,
they said that the transaction is successful and they will given reference number But when I contacted
the branch they said the money is not credited and asked to contact the paytm again.
the wallet order ID is [protected] & [protected] which paytm has provided.please sir see this complain as I am suffering from last 4 days .if this type of company will do this type of fraud how will we use digital mode of payment.As well as paytm is not responding on my complain also

thanks regards,
sumit Yadav
[protected]

I have transfered INR 300 two times in my account[protected] on 30st dec ..but till now i have not got money in my acccount .i got refund to Transferred to BankBank Txn ID: [protected] Paytm Cash Txn ID [protected],[protected]:21:28 PM..till now i have not got.
2. again of INR 300 it also Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected][protected]:20:53 PM.but then also i have not got any refund

Hi... This complaint is for Order NO: 14014646 on Zomato App. I used paytm wallet for transaction but the transaction failed on the Zomato app. The money (INR 532.05) still got deducted from my PayTm wallet. Since then I have logged a complaint on their app. (They do not give a reference number for the complaint these days, maybe due to high traffic on their servers). I also called up the customer care but unfortunately PayTm does not provide 'Real' people on their helplines, instead an automated voice and none of the options relating to my failed transaction (disappointing). Paytm these days has become a necessity but due to that failed transaction, I have not used it since due to the fear of losing my money again. I will not use it again until I am given assurance that money lost will get back to my account, and guys who are reading this, treat it as a warning that you may lose your money if you continue to unabashedly use the services that PayTm offers.

I have got Zero help from Paytm regarding this issue despite many attempts to reach out to them. This is my first official complaint.