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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 523

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A
Anjali Mehta Wadhwa
from Chandigarh, Chandigarh
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Unable to add money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:Paytm

Since last 5 days I am unable to add money in Paytm Wallet. I have forgotten my password so unable to log out, so I can't reinstall it. So kindly help me to resolve my issues i.e.
1. Add money
2. How to change my password
My KYC has been done through your office so I hope I won't have any problems in future while using Paytm. Hoping to get may complaint resolve as soon as possible...
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A
amir23
from Bengaluru, Karnataka
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Bad payment geteway system of paytm

Address:Surat, Gujarat, 395009

Paytm have a very bad paymnet gateway because i was entered correct ifsc code, correct account name and one digit wrong entered of my account number but the paytm service already trfed in wrong account now paytm and bank both are not providing my money back and bank told me that their is very big prosegur i am requesting you plzz help me to slove my problems...
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P
pradeep999
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Money not added in my wallet

Address:Pune, Maharashtra, 411037

I have transferred ₹ 100 & ₹ 200 on 8th January at around 8.15 am but still the money has not been added to my praytn wallet however the amount has been dbtd from my bank account
Now it's more than 48 hour i am waiting for the same
Most of your toll free numbers are not working & the number which is working don't have the option the issue I am facing
The number also don't have option to speak directly with the customer...
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V
venkateshmunnuri
from Bengaluru, Karnataka
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Money dedcuted from the bank account but not credited in to paytm

Address:Rangareddy, Andhra Pradesh, 500068
Website:www.paytm.com

On 1st Jan 2017, I've tried to add Rs1800 in to paytm account using my credit card but unfortunately after completing the transaction, the money got debited from my card but the transaction is shown as "Payment failed" in PayTM and the order ID is "[protected]" .

Can you please help me out here by reflecting the amount in paytm or reverting them back to my bank ?

Regards,
Venkatesh...
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D
Doora Bharath
from Salem, Tamil Nadu
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Pending status not cleared yet

Address:638656
Website:paytm.com

Hi I'm Doora Bharath. I have transferred the money Rs.3000 from the wallet to bank account on January 9th 2017.
The status is pending for last 24 hours and not cleared yet.
Yesterday few transactions took time to get cleared.
This is the first time I'm experiencing bad with paytm.

Please solve the problem as soon as possible.

Wallet txn ID: [protected]...
+1 photos
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M
Mohit Gauniyal
from Amroha, Uttar Pradesh
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Refund my money back

I tried to add rs 6500 in my paytm wallet. i got message that payment of 6500 is received but paytm but then i received that it is cancled and refunded to bank. but i haven't received any refund money in my bank account.

it was 2 days ago and i haven not received any money yet. i also mailed twice to [protected]@Paytm.com but they are not replying.
please !!!...
+1 photos
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V
Vikas Dassani
from Chennai, Tamil Nadu
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Unauthorised use of my debit card on paytm by other

Address:641025

Dear Sir,

This is to inform you that my debit card has been unauthorized misused by unknown person thru paytm. My debit card details:-

Card No.:-[protected]
Valid Date:-07/22
Name on card:-Vikash dassani

The details of the transaction as below:-

1.Date:- 09.01.2017
Amount:- Rs.20000/-
Merchant details:- thru paytm
Time:-23:40:43br...
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K
krish30
from Mumbai, Maharashtra
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Paytm not add in wallet and payment debit in bank and not refunded

Address:Jodhpur, Rajasthan, 342008
Website:www.paytm.com

Our payment not add in paytm wallet no.[protected] and also deducted from Bank which was also not refunded or credited of Rs. 4000/- trxn no. Pos WDL 342516-ONE 97 on 26 december 2016 on paytm wallet no. [protected]. please help us. Or revert back. I mailed and call you many times but 15 days gone and still my issue not solved or payment not refunded. So i request you please take action urgently....
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B
Banu Kumar A K
from Kanniyakumari, Tamil Nadu
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My account balance one parson ford transfer money paytm parchesa

Address:Coimbatore, Tamil Nadu, 641111
Website:Paytm

Respect Sir
Date 06/01 2017 morning 10.30am on call this no [protected] come to my no [protected] my pic to pho this person tell to sbi customer care your atm old stop to all old atm you stop and renew my tell to renew he tell 19 digital no my tell this no[protected] he tell your pho confirmation SMS 6 digital opt no my tell 6 digital no send he immediately transfer 18000 Rs my account balance parchesa To POS paytm pls order...
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C
chandan kr Ray
from Kolkata, West Bengal
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Money transfer issue to bank

Address:New Delhi, Delhi, 711106
Website:www.paytm.com

I am send 20000 money paytm wallet to bank paytm wallet show transfer sucecess ful but stil money is not showing in my bank account i ned to know where is my money my name is jack i transfer on 20/12/16 but today is 09/01/17 but iam not received my money my ph no [protected]
Bank Txn id ONE97:2376.[protected]
Wallet order id:[protected]...
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Address:560072
Website:PayTM

Yesterday on 08th of Jan 2017, at around 10.20 am, I made an attempt to add Rs5000 on my Paytm wallet through ICICI debit card. But though my money was debited from my account and though I received an email from ICICI that it was transferred to my patym account, it was not added to my patym wallet, I was doing this transaction to pay my House rent, its a sincere request . please kindly refund as soon as possible, I have to pay the rent with...
+1 photos
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K
Kamran Mustafa
from Patna, Bihar
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I am complaining about sansui x47

Address:801505
Website:Paytm

I had booked a mobile (sansui x47) on 21 December 2016 and it was delivered on 25 december 2016. I have noticed some problem in this mobile . It quite often hang while opening functions like contact, camera etc . So I want to return this mobile... so I was requested to "paytm mobile solution" to kindly go to my complain and resolve my problem as soon as it possible...
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B
Bhakti Tembulkar
from Aurangabad, Maharashtra
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Bank account is debited

Address:401303
Website:Paytm.com

I have been adding money to the paytm wallet dated 08/01/2017 with amount Rs. 1500/- from my axis bank account. It seems that the money is deducted from my axis bank account but paytm wallet is showing no addition of that amount. Request you to resolve this issue at the earliest. This has happened with many other customers using paytm. Kindly get some solution for this as its the matter of one thousand five hundred bucks. Thank you. Hope...
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V
Vikash Prakash Bhatt
from Delhi, Delhi
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Money sent from paytm but not received in the bank account

Address:110080

On 29 dec 2016 i add money to my paytm account with 2800 but on 31 dec 2016 i make a refund of my money (2800) back to my icici bank account, i received a message from paytm that within 7 working days ur money will be transfer but today is 9 jan 2016 and still i didn't received my 2800 in my bank.
i try to contact them but there customer care were totally artificial not geneuine
and send them a lots of emails but didn't received...
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S
sajid802
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not recieved in bank since 15 days

Sir
i have already complaint about this issue but till now i didnt recieve my amount of 4900 rupees, which should be refund within 7 days. i kindly request u to take some action on my issue because i need my money its very urgent.. And there is no help line number this is completely fraud system. I never thought that paytm could do this type of fraud. This is so irritating...
Bank Txn ID: ONE97.8684.[protected]
Paytm...
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S
SOMNA90
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done but payment showing successful for rs 1650/-but amount not refund neither replying

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On 5th jan 2016 i recharge 1650/- from paytm to videocon d2h no 13651683 it is showing recharge successful but no recharge done actually.I mailed 10 times to paytm raised ticket.But no reply received from their end till date 11.01.2016.Recharge showing in invoice videocon d2h no-136 instead of 13651683, the complaint was already registered vide ref : 17890659, and many mails were sent but the amount neither credit back to account nor in wallet...
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M
mehakpreet
from Noida, Uttar Pradesh
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Transaction failure_No refund

Address:New Delhi, Delhi, 110018
Website:paytm.com

I had tried to transfer an amount to another registered paytm user on 24 December 2016. The transaction got failed, yet the amount was deducted from my bank account.

Paytm promises refund of money in case of transaction failure within 48 hours.
It's been more than 15 days since I have been chasing paytm (almost everyday).

Everytime I am given a different response. Also, most of the time, I get their standard...
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R
rajeevrajput
from Delhi, Delhi
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Payment deduct from account but not added to paytm account

Address:Ghaziabad, Uttar Pradesh, 201001

I am writing this complaint i have done the payment on 7 Jan 2017 time 6:29pm for paytm of amount Rs 10000.
Order no. #[protected].
I have not received this payment yet and from 9 Jan 2017, now who is responsible for this .

If i will not get this resolve by tomorrow i ensure will......
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P
Piyush Vaza
from Vadnagar, Gujarat
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My 2000 rs is not refund to my account

Address:Junagadh, Gujarat, 362265
Website:pytm.com

My name us vaza piyush acount no. ([protected]) BOB
24/12/2016 my pytm walllet add 2000rs is not add it' failed and debited my acount 2000rs and not refund to my acount ...
I am already complain in castmer care it's not response me......
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G
Gaurav Dedhia
from Mumbai, Maharashtra
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Temprory Blocked account

Address:400086
Website:www.patym.com

During login i am getting message of account blocked since Jan 4 i am mailing daily to paytm customer care for my blocked account but till date there is no reply from them nor my account is been unblocked, also no reason for blocking my account. My registered mobile no is[protected]. there is balance of Rs. 2010 in my account. i cannot access my account nor unblock from forget password option....
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