PayTM Mobile Solutions Complaints & Reviews

Hi I have transferred 15000 Rs from my Paytm account to ICICI bank on 1st Jan 2017. till date neither the amount has credited to bank not came back to PAYTM account.

tried contacting the customer care its only the automated complaint register number, have registered complaints through mail, online paytm site and also on IVR. no call back till date.

Used to recommend everyone about PAYTM earlier but so sorry its the worst customer care have ever seen. want to discontinue the account.

Please credit back my money either to bank or paytm account.

I had paid BESCOM bill using PAYTM for Rs. 524.

The payment was made on 6th Jan 2017. and its been 4 days and the payment is not processed.

Payment of Rs. 524 received by Paytm !Your Order No is[protected]

The Transaction status is still processing

I have raised multiple tickets. i hear no response from PAYTM.

Please cancel the order.

On 30th Dec 2016 I ordered a bag from shop.adidas.co.in and my mode of payment was paytm wallet. As I did the payment of ₹1011 a window poped up saying "order cannot be placed please try again later" but the money got deducted from my paytm wallet. Since then I have tried every way of forwarding my issue to the conserned department but the only response i get is to wait for 24 to 48
hours. I registered my complaint through their app, through call and also on facebook but the issue is not yet resolved and my money has not been refunded.

Before some time i was sent to money from paytm walet to our other mobile no 8400 rs, then amount got sent but amount is not showing in paytm wallet of these no.
And i was compalain customer helpline but not found any response by him.
Plz help me where is show of amount.
That is very big mistake of paytm customer support .
If anytime i want to contact and communicate of my problem from paytm customer care executive call is not connected to him.

Mobile no [protected]
Adress: kota, rajasthan

Sir/madam,
please cancell my order that is also 2 days processing & return my balance
my order id = [protected]
[protected]
[protected]

Dear Sir
On 8 th of January I tried to add a total of Rs 800 by two transaction of Rs 400 each . The money has been deducted from sbi debit card. Since then I have been trying to reach paytm customer care but no responses has been received through their email. My money is valuable and such kind of lethargic attitude should not be entertained.
My number is [protected]

Paytm Mobile Solutions Pvt. Ltd.
THE TWO TRANSACTION ARE QUOTED IN MY BANK STATEMENT

Since last 5 days I am unable to add money in Paytm Wallet. I have forgotten my password so unable to log out, so I can't reinstall it. So kindly help me to resolve my issues i.e.
1. Add money
2. How to change my password
My KYC has been done through your office so I hope I won't have any problems in future while using Paytm. Hoping to get may complaint resolve as soon as possible

Paytm have a very bad paymnet gateway because i was entered correct ifsc code, correct account name and one digit wrong entered of my account number but the paytm service already trfed in wrong account now paytm and bank both are not providing my money back and bank told me that their is very big prosegur i am requesting you plzz help me to slove my problems

I have transferred ₹ 100 & ₹ 200 on 8th January at around 8.15 am but still the money has not been added to my praytn wallet however the amount has been dbtd from my bank account
Now it's more than 48 hour i am waiting for the same
Most of your toll free numbers are not working & the number which is working don't have the option the issue I am facing
The number also don't have option to speak directly with the customer care executive
It's horrible experience
Please look in the matter & let me use my own money earliest

Pradeep Chi vate
Mail id - [protected]@gmail.com
Contact no -[protected]

On 1st Jan 2017, I've tried to add Rs1800 in to paytm account using my credit card but unfortunately after completing the transaction, the money got debited from my card but the transaction is shown as "Payment failed" in PayTM and the order ID is "[protected]" .

Can you please help me out here by reflecting the amount in paytm or reverting them back to my bank ?

Regards,
Venkatesh

Hi I'm Doora Bharath. I have transferred the money Rs.3000 from the wallet to bank account on January 9th 2017.
The status is pending for last 24 hours and not cleared yet.
Yesterday few transactions took time to get cleared.
This is the first time I'm experiencing bad with paytm.

Please solve the problem as soon as possible.

Wallet txn ID: [protected]

I tried to add rs 6500 in my paytm wallet. i got message that payment of 6500 is received but paytm but then i received that it is cancled and refunded to bank. but i haven't received any refund money in my bank account.

it was 2 days ago and i haven not received any money yet. i also mailed twice to [protected]@Paytm.com but they are not replying.
please !!!

Dear Sir,

This is to inform you that my debit card has been unauthorized misused by unknown person thru paytm. My debit card details:-

Card No.:-[protected]
Valid Date:-07/22
Name on card:-Vikash dassani

The details of the transaction as below:-

1.Date:- 09.01.2017
Amount:- Rs.20000/-
Merchant details:- thru paytm
Time:-23:40:43

2.Date:- 09.01.2017
Amount:- Rs.5000/-
Merchant details:- thru paytm
Time:-23:42:10

3.Date:- 10.01.2017
Amount:- Rs.20000/-
Merchant details:- thru paytm
Time:-00:18:39
The total amount Rs.45000/-..

The above transaction happened in the midnight 09.01.17 and the debit card was with me at the time this has happened. I has not shared any credentials with any one like my password or card details. Then immediately I called the customer care to block my debit card hence it was blocked. In the morning hour I went to the bank for the details of the above transaction got a very stupid reply that the bank is unable to help in the matter.

In the above bank is responsible for the mistake what has happened due to lack of security lapse and negligence from their side as I have not received OTP or any security questions so that this would have been taken care off.

I request you to help me for the reimbursement of my above amount at the earliest.
Awaiting a positive reply.

Thanks & Regds,
Vikash Dassani

Our payment not add in paytm wallet no.[protected] and also deducted from Bank which was also not refunded or credited of Rs. 4000/- trxn no. Pos WDL 342516-ONE 97 on 26 december 2016 on paytm wallet no. [protected]. please help us. Or revert back. I mailed and call you many times but 15 days gone and still my issue not solved or payment not refunded. So i request you please take action urgently.

Respect Sir
Date 06/01 2017 morning 10.30am on call this no [protected] come to my no [protected] my pic to pho this person tell to sbi customer care your atm old stop to all old atm you stop and renew my tell to renew he tell 19 digital no my tell this no[protected] he tell your pho confirmation SMS 6 digital opt no my tell 6 digital no send he immediately transfer 18000 Rs my account balance parchesa To POS paytm pls order no [protected] or [protected] or [protected] Pls cencell this order return to my submit Atm no with ac no [protected]

I am send 20000 money paytm wallet to bank paytm wallet show transfer sucecess ful but stil money is not showing in my bank account i ned to know where is my money my name is jack i transfer on 20/12/16 but today is 09/01/17 but iam not received my money my ph no [protected]
Bank Txn id ONE97:2376.[protected]
Wallet order id:[protected]

Yesterday on 08th of Jan 2017, at around 10.20 am, I made an attempt to add Rs5000 on my Paytm wallet through ICICI debit card. But though my money was debited from my account and though I received an email from ICICI that it was transferred to my patym account, it was not added to my patym wallet, I was doing this transaction to pay my House rent, its a sincere request . please kindly refund as soon as possible, I have to pay the rent with in 11/1/2017. My paytm contact no is: [protected] Lakshmi .R

I had booked a mobile (sansui x47) on 21 December 2016 and it was delivered on 25 december 2016. I have noticed some problem in this mobile . It quite often hang while opening functions like contact, camera etc . So I want to return this mobile... so I was requested to "paytm mobile solution" to kindly go to my complain and resolve my problem as soon as it possible

I have been adding money to the paytm wallet dated 08/01/2017 with amount Rs. 1500/- from my axis bank account. It seems that the money is deducted from my axis bank account but paytm wallet is showing no addition of that amount. Request you to resolve this issue at the earliest. This has happened with many other customers using paytm. Kindly get some solution for this as its the matter of one thousand five hundred bucks. Thank you. Hope u resolve this as soon as possible.

On 29 dec 2016 i add money to my paytm account with 2800 but on 31 dec 2016 i make a refund of my money (2800) back to my icici bank account, i received a message from paytm that within 7 working days ur money will be transfer but today is 9 jan 2016 and still i didn't received my 2800 in my bank.
i try to contact them but there customer care were totally artificial not geneuine
and send them a lots of emails but didn't received any response till date.
thank you
vikash bhatt
hope you understand my problem
bank transaction id-[protected]