PayTM Mobile Solutions Complaints & Reviews

Yesterday on 08th of Jan 2017, at around 10.20 am, I made an attempt to add Rs5000 on my Paytm wallet through ICICI debit card. But though my money was debited from my account and though I received an email from ICICI that it was transferred to my patym account, it was not added to my patym wallet, I was doing this transaction to pay my House rent, its a sincere request . please kindly refund as soon as possible, I have to pay the rent with in 11/1/2017. My paytm contact no is: [protected] Lakshmi .R

I had booked a mobile (sansui x47) on 21 December 2016 and it was delivered on 25 december 2016. I have noticed some problem in this mobile . It quite often hang while opening functions like contact, camera etc . So I want to return this mobile... so I was requested to "paytm mobile solution" to kindly go to my complain and resolve my problem as soon as it possible

I have been adding money to the paytm wallet dated 08/01/2017 with amount Rs. 1500/- from my axis bank account. It seems that the money is deducted from my axis bank account but paytm wallet is showing no addition of that amount. Request you to resolve this issue at the earliest. This has happened with many other customers using paytm. Kindly get some solution for this as its the matter of one thousand five hundred bucks. Thank you. Hope u resolve this as soon as possible.

On 29 dec 2016 i add money to my paytm account with 2800 but on 31 dec 2016 i make a refund of my money (2800) back to my icici bank account, i received a message from paytm that within 7 working days ur money will be transfer but today is 9 jan 2016 and still i didn't received my 2800 in my bank.
i try to contact them but there customer care were totally artificial not geneuine
and send them a lots of emails but didn't received any response till date.
thank you
vikash bhatt
hope you understand my problem
bank transaction id-[protected]

Sir
i have already complaint about this issue but till now i didnt recieve my amount of 4900 rupees, which should be refund within 7 days. i kindly request u to take some action on my issue because i need my money its very urgent.. And there is no help line number this is completely fraud system. I never thought that paytm could do this type of fraud. This is so irritating...
Bank Txn ID: ONE97.8684.[protected]
Paytm Cash Txn ID [protected]
[protected]:58:15 PM

On 5th jan 2016 i recharge 1650/- from paytm to videocon d2h no 13651683 it is showing recharge successful but no recharge done actually.I mailed 10 times to paytm raised ticket.But no reply received from their end till date 11.01.2016.Recharge showing in invoice videocon d2h no-136 instead of 13651683, the complaint was already registered vide ref : 17890659, and many mails were sent but the amount neither credit back to account nor in wallet .
kindly refund the ammount immediately.

Transaction Receipt Order No. #[protected][protected]
[protected] somnath.[protected]@gmail.com
B
SOMNATH DEY
[protected]

I had tried to transfer an amount to another registered paytm user on 24 December 2016. The transaction got failed, yet the amount was deducted from my bank account.

Paytm promises refund of money in case of transaction failure within 48 hours.
It's been more than 15 days since I have been chasing paytm (almost everyday).

Everytime I am given a different response. Also, most of the time, I get their standard responses and never a specific response to my problem.

Their customer care number is also such that I am unable to directly talk to them.

My amount got deducted on account of failure from their end.
I deserve to get back my amount which was deducted.

I have contacted them almost everyday, and yet my efforts have been futile.

Request you to please help me get my money back.

Thanks and Regards,

Register Email ID : mehak.[protected]@gmail.com
Transaction number : [protected]

I am writing this complaint i have done the payment on 7 Jan 2017 time 6:29pm for paytm of amount Rs 10000.
Order no. #[protected].
I have not received this payment yet and from 9 Jan 2017, now who is responsible for this .

If i will not get this resolve by tomorrow i ensure will...

My name us vaza piyush acount no. ([protected]) BOB
24/12/2016 my pytm walllet add 2000rs is not add it' failed and debited my acount 2000rs and not refund to my acount ...
I am already complain in castmer care it's not response me...

During login i am getting message of account blocked since Jan 4 i am mailing daily to paytm customer care for my blocked account but till date there is no reply from them nor my account is been unblocked, also no reason for blocking my account. My registered mobile no is[protected]. there is balance of Rs. 2010 in my account. i cannot access my account nor unblock from forget password option.

Date :[protected]
Dear Sir / Madam,

My name is Muhammad Anas Rangwala (BOB Account Number : [protected] - Saving) at Nanpura Branch, Nanpura, Surat – 395001 (Gujarat). I have used my debit card number and Net Banking for adding money in Paytm on Sunday[protected]. I had done 6 transactions on my mobile (No.[protected] through Debit card & Net banking and details of the same are given below :

(1) For Rs.50/- Through Debit Card
(2) For Rs.50/- Through Debit Card
(3) For Rs.50/- Through Net Banking
(4) For Rs.50/- Through Net Banking
(5) For Rs.100/- Through Debit Card
(6) For Rs.25/- Through Net Banking

Every time I received same message as Failed to add money and amount was zero in Paytm account but where as in my BOB account after all transactions every time related amount was deducted and transaction was failed. Till today I have not refunded (Credited) all amount in my related saving account.

Please do the needful and credit Rs.350/- (50/- + 50/- + 50/- + 50/- + 100/- + 25/-) in my BOB saving account number [protected] as soon as possible.

Thanking you,
Anas Z. Rangwala
Mob.[protected]Registered with BOB account)

Dear sir
mere dwara paytm se intex aqua 16gb blue order no- [protected] book kiya gaya jo khali nikla. or mere dwara return kar diya. or dubara se merchant dwara ship kiya gaya jiska order no- [protected] wo bhi khali nikla. jisko mere dwara nahi liya gaya or postmen ko bapis kar diya lene se mana kar diya or uska track id tha - eq[protected]in jo india post se jo deleverd to kapshara so bata raha hai.
mujhe jald se jald samadhan chahiye.

1). Register Mobile number is [protected] / [protected]@gmail.com
2) wallet value 5000
3). Order No : [protected]

Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-11-30 02:40:07 PM

BUT NOT CREDIT NI MY ACCOUNT

I ATTACHED MY MINI STATEMENT
PLEASE CHECK MY MINI STATEMENT, WHERE IS YOUR REFUND MONEY

KINDLY PLEASE STOP YOUR FAKE MAIL AND FAKE ARN NUMBER

BANK TOLD ME THERE IS O REFUND MONEY CREDIT IN MY ACCOUNT

NOTE THAT

Dear PAY TM

I am writing this complaint 3rd time as i have done the payment on 2 Jan 2017 for my Airtel DTH recharge of amount Rs 400.
Order no. #[protected].

According to DTH service provider (Airtel) they have not received this payment yet and from 5 Jan 2017 my DTH is suspended, now who is responsible for this .
When i am complaining to PAY Tm for this they revert me that it will take another 24-48 hours more to resolve, i don't know how many more hours i have to wait for this .

If i will not get this resolve by tomorrow i ensure will log in this case against forgery to consumer court.

waiting for revert ..

Shashwat Yadav
+91 [protected]

Sir mera paise wallet se kat chuka hai pr account me ni pahucha paisa sir.aur 10 din ho chuke hai . Or mai paresan hua hu ky karo kuch samjh ni aa raha hai. Plzzz help mee sir .
Thanks.

Dear Sir,

On 4th'jan'2017 for an amount of Rs.600/- was deducted from SBI debit card and it appeared that the amount was transferred for the purpose of payTM wallet transaction No. POS PRCH POS[protected] but till date it is not added in my payTM account and also the said amount is not return to my SBI bank account.
In this context, I would like to request you that to clarify the matter and inform me at the earliest possible, if not kindly return me the same amount in my SBI bank account.

Yours faithfully
Sumanta Das
[protected]

Dear sir
i have not received any payment from your side will complete your 7 day working but amount are not received and my debit amount date is -2/1/2017
and today 7 day are completed and my amount is -4500 send to syndicate bank but i am checking bank statement there is no any amount received from your side
my number is -[protected]
order id-[protected]
amount value-4500
note: you are request please resolve this case urgent basic...

I am karthikeyan .money is already taken from my bank but it is not added to wallet.. This is the money for giving insurance company today is the last day..money is not yet refunded to Bank itself sir taken fast step against this .order number [protected]... My money 6200 I need argently with in 4 hours otherwise my job will go...sir please kindly help me..

My name is Amit Dagli., and Advocate by profession. Paytm is going to make people fool by not giving answer and not refund at earliest.

I have paid Rs.350/-(Paytm Order No: [protected]) as Adani Bill at my customer ID. My Adani Gas Registered ID is # [protected]. The said amount has been deducted from my Bank account. I have verified from my bank. After completing there is screen also said that transaction completed. Now read what Paytm says:

Your payment of Rs.335 for Order [protected] on Adani Gas Limited could not be processed. If money has been deducted from your account, your bank will inform us the same within 2 working days.

I tries to contact Paytm officer, surprisingly Paytm is fully aware that money is deducted but seeking clarification from my bank. They not specifying which type of clarification they want and why. I tried many time to contact Paytm but there are only voice driven menu. I/we and people cant talk with their officer. I have write email on their system but they have not contacted me. I am unable to contact them. 9th January, 2017 is last day, there after Rs.50/- will be charged extra by Adani. In electronic system, payment is verified in two minutes, while Paytm seek clarification from Bank, surprise.
I will not trust Paytm as they are not publishing telephone number for talking and understanding.
Paytm must provide their officer Telephone Number on which there are 2 way talk. Not one way.

Dear sir, i am deepak barkade my paytm accuant no is [protected] maine 27/12/2016 ko ek transcation kiya tha usaka bank tran id [protected] hai o abhi tak mere accuant main nahi pahuch usaka wallet tran id [protected] aaisa hai aur 6/1/2017 se mera accuant block kiya hai mere accuant me 420 rupees the o muze refand kar do mera new accuant no [protected] plz return my moeny nahi to maie graahak seva manch ko camlent karane wala hu i requst my moeny refand.