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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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S
sharmapoonam
from Delhi, Delhi
Jan 9, 2017
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Address: New Delhi, Delhi, 110055
Website: paytm

This is to inform you that amount of Rs 300 is deducted from my debit card in order to be credited in my ptm wallet
no:-96****7531 on 2nd jan 2016 but its not showing any amount in my wallet after that i was again trnasfer the 1 rs also to check again i have received the message from with the transaction id :-$WALLET_TXN_ID but its again not showing in my paytm wallet.I would like to inform you that the services being provided on your end is very very unprofessional .Being a customer, after this terrible experience i would never prefer to use paytm application .Please provide my amount of 301 in my paytm wallet as soon as possible.
Jan 09, 2017
Updated by sharmapoonam
please contact me on my number [protected]
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    N
    neha9843
    from Gurgaon, Haryana
    Jan 9, 2017
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    Address: 122001

    I have do a rechrge from paytm it was failed then my refund come in my account i send it to my bank account but it can not be completed. i talk 2 paytm custmer care they say we refund that but today i also check my account not detected in my account italk to my pnb custmer care they say paytm not given any amount. my balance cut on date[protected] and today is[protected]. plz solve my problem
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      S
      S.r.chary
      from Eluru, Andhra Pradesh
      Jan 9, 2017
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      Address: 506343

      Slr i send my wallet no [protected] to bank 25 dec tx id[protected] amount, 2000 so this amount not credt my account please solve my problem
      +1 photos
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        H
        heenu.1989v
        from Delhi, Delhi
        Jan 9, 2017
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        Address: New Delhi, Delhi, 110085
        Website: Paytm

        Dear Sir/Madam,

        I use paytm wallet for e-ticket indian railway website, my amount is deduct for my wallet account, my wallet transaction id is [protected] and irctc e-ticketing order #[protected] on 7 jan. 2017. But ticket is not receive me then i call irctc helpline number he told me your payment is not receive irctc you call paytm . I call paytm and email but no response for paytm side.
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          D
          Dushyant0796
          from Delhi, Delhi
          Jan 9, 2017
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          Address: Varanasi, Uttar Pradesh, 221002
          Website: [email protected]

          Sir 19dec2016 ko paytm se 10000refund krwaya tha A/c me but wo recv ni hua. 1week tk pending show kr rha tha uske baad success show krne lga but mere A/c me paisa recv nhi hua jb paytm se complin kiya wo bol re hm transfer kr chuke h ap bank se bat kariy whi se issue h maine bank me bhi baat kiya wha se koi issue ni h bank ne check kr k btaya mujhe
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            S
            sharnjit
            from Jalandhar, Punjab
            Jan 9, 2017
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            Address: 147001
            Website: www.paytm.com

            Dear paytm

            Mobile number : [protected]

            Bank txn ID : [protected]
            Date 30, 12.33
            WAllet txn ID : [protected]

            I have send refund to my account 30/12/2016 ... But after more then 9 days i have not received any refund at my account . this is really frustrating and tried to contact bank but they said they havent received any money i want know where is money and where it credited ? kindly refund my money as soon as possible
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              D
              Dineshchandra TJ
              from Mangalore, Karnataka
              Jan 9, 2017
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              Address: Dakshina Kannada, Karnataka, 575001

              I have transfered sum of Rs 5000 from HDFC bank a/c to paytm wallet on 08/01/17 bt still after 24 hrs amt is not credited wallet but amt has been debited from bank ac/c transaction id ; [protected] paytm no [protected] plz help to solve it.I believed this Paytm service is too good but I tried to contact customer care by phone call there no option to talking with executive of paytm team.And I saw the complaints log details so many complaints are pending to solve, this is the focus of paytm service. I am very suffering this service pls solve the above mentioned issue.As soon as possible.

              Thank you
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                S
                swap008
                from Savantvadi, Maharashtra
                Jan 9, 2017
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                Resolved

                Address: New Delhi, Delhi, 201301
                Website: Paytm

                I have done "send to bank" using Paytm
                Using Mobile no [protected]
                From debit card to account no

                But the money didn't receive in account no and I checked the atm debit card balance that money is debited and in passbook also it is showing that money is debited but it's not credited in account no
                Either I want refund in my debit card or in my Paytm wallet or I want money in my account

                Please please help me soon

                It huge amount

                I want my money back

                I DIDN'T GET MY MONEY OR REFUND
                FRAUD PAYTM
                PLEASE GIVE MY MONEY BACK

                Till now I didn't receive any money
                I checked my balance and asked branch manager also but
                My account no is not credited yet

                IT IS MORE THAN 15 DAYS NOW
                Paytm are just saying 2-3 days only
                How long should I wait???

                "GIVE THE PROOF THAT YOU HAVE CREDITED MY MONEY"

                Useless Paytm

                1.Registered mobile number [protected]
                2. Transaction id [protected]
                Jan 9, 2017
                Complaint marked as Resolved 
                Didn't solve my problem
                Sir r u get back or not
                swap008's [Complaint's author] reply, Jan 20, 2017
                No
                I didn't get my money
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                  P
                  pksinha_india
                  from Khopoli, Maharashtra
                  Jan 9, 2017
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                  Address: Mumbai City, Maharashtra, 410210

                  When I tried to transfer money from my bank account to Paytm My bank account got debited Rs. 2000/- on 08.01.2017 at 9:57:51 for pur/PAYTM/NOIDA/PTM/seq no. 185723 during transfer of money to my PTM wallet but not credited in PTM wallet. Still after 24hrs it is not credited in my paytm account.

                  I request you to either credit of same amount to my PTM wallet or refund of amount to my bank account.
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                    G
                    gupta.pradyumn
                    from Delhi, Delhi
                    Jan 9, 2017
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                    Address: Ajmer, Rajasthan, 305001
                    Website: www.centralbankofindia.co.in

                    Dear sir/ madam,

                    With due respect i would like to state that i am customer of your bank having salary a/c in your bank with a/c no - [protected] ; on the date 23/12/16 i have made a reverse transaction from paytm application (I. E transferred amount from paytm to bank) which was sum of rs 5000 which has not been credited to my a/c till date.

                    Thus i request you to do the necessary action in this regard earliest possible as i am facing much difficulty.

                    Waiting for your response asap.
                    Details as below..
                    1-paytm mobile number:- [protected]
                    2-bank registered mobile no:- [protected]
                    3-bank a/c no:- [protected]
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                      A
                      Abhi29041
                      from Pune, Maharashtra
                      Jan 9, 2017
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                      Address: 411001

                      Dear Sir

                      I had done a transaction of transferring Rs 2000 from my payTM Wallet to HDFC Bank Account No. [protected] on 06/01/2017 at around 01:15pm.

                      I have still not recieved the money in my bank account and the App shows the transfer to be As Success.

                      Transaction ID:[protected]

                      Please refund my amount as soon as possible.

                      Regards,
                      Abhijeet Deshmukh
                      Mob:[protected]
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                        S
                        sarvan07
                        from Bengaluru, Karnataka
                        Jan 9, 2017
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                        Address: Bangalore, Karnataka, 560034
                        Website: paytm

                        Hi am saravanan, Am added money from my bank account to paytm wallet. My money was credited in paytm wallet.After than i did return to my bank account. Its reflecting paytm wallet only still am not getting my money in my bank account.Here am mention success order no.[protected] for received money by paytm. And return to my bank order no.[protected].Still i didnt get any money my bank account.
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                          S
                          singhalats
                          from Bhagwantnagar, Uttar Pradesh
                          Jan 9, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: paytm.com

                          I did a transaction of rs.5000 to add money on "paytm wallet" on 31st december 2016 at 10:32 a. M. But paytm shows that the payment is failed.

                          I am here attaching the screenshot of the paytm failed payment.

                          But at the same time money got deducted from my bank account whose account no. Is [protected] (Idbi bank - sushant lok, gurgaon).

                          I also asked idbi bank to reverse my amount in the account but they always kept saying that it's the fault of paytm.

                          Now, i don't know what to do, where to go?
                          +1 photos
                          Jan 9, 2017
                          Complaint marked as Resolved 
                          It's Done
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                            P
                            Pradeep Mahakud
                            from Bengaluru, Karnataka
                            Jan 9, 2017
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                            Address: 560102
                            Website: Paytm.com

                            Money deducted from bank accnt but amount not reflecting and also the transaction details are not showing in paytm wallet. Amount is 100rs then again 45 rs.
                            Its totally fraud.
                            But while adding money it showed success but wallet balance remained zero.
                            Please help me out to get back my money.
                            Paytm is doing fraud i think and worst cuatomer service.
                            Thanks
                            +1 photos
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                              S
                              santosh mistry
                              from Rusera, Bihar
                              Jan 16, 2017
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                              Address: Dhanbad, Jharkhand

                              [protected]
                              Aanand kumar sharma

                              Money deducted from bank but not reached to wallet.
                              I have also complain to paytm site but get no response.
                              Amount deducted is 400.
                              I also have my bank deduction msg.
                              Please do something as fast as possible.

                              My contact number is [protected].
                              Its more than a week but my money didnt back to my account nor in my wallet.
                              It is really very poor service by paytm.
                              Some one named puja called me as paytm executive by [protected] number and asked for card number cvv and otp and again cheated me by deducting 2000 from my account.
                              Please see my problem and kindly solve my problem.
                              His other friend misra again try to cheat me by [protected] this number.
                              These men are false or what.
                              He is again suring me to caseback 2400 but this time i dont belive him.
                              If there any paytm care than please solve my problem.
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                                V
                                vinay777
                                from Bengaluru, Karnataka
                                Jan 9, 2017
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                                Address: 160062
                                Website: paytm

                                Sir, this is with reference to to the subject mentioned above, I Vinay Kumar arora wants to state that on 3rd January 2017 and on 4th January 2017 I did few money transfer transactions through my state bank of patiala debit card but these transactions failed and amount was debited from my bank account but at the same time I did not receive the amount in my Paytm account
                                Details of transactions are as follows
                                1.order no [protected], dated 3rd January 2017 at time 03.47 pm of amount 5000.
                                2.order no [protected], dated 3rd January 2017 at time 10.38am of amount 10000 rs.
                                3.order no [protected], dated 4th january 2017 at time 08.44 am of amount 5000 rs
                                4.order no [protected], dated 4th January 2017at time 02.01pm of amount 5000 rs.

                                All these 4 transanctions results in total refund of rs.25000 rs which I have not received till date.
                                Please look into the matter and solve the matter

                                Regards
                                Vinay Kumar arora
                                Ph no [protected]
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                                  G
                                  Gorav Garg
                                  from Delhi, Delhi
                                  Jan 9, 2017
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                                  Address: 122107

                                  Respected sir, i have not using phone banking and amount 14100 is not credit in my bank account because paytm bank transfer limit is rs. 5000 one time so how it is possible rs. 14100 transfer to my bank account one time. U r harressing me and i was complained regard this matter many times but i am not satisfied. If my rs 14100 is not credit my bank account so i will case in national consumer court on paytm company. Its true and i will.
                                  Treat it most urgent .
                                  +1 photos
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                                    S
                                    Sagargk77
                                    from Pune, Maharashtra
                                    Jan 9, 2017
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                                    Address: Ahmednagar, Maharashtra, 414302

                                    I had transfer money from paytm to my sbi account on 31 dac 2016 but till not credited into my bank account. That this is paytm issue we cant help you.
                                    State bank ask for state bank trans id taht wont be provide by pat
                                    Reference no :74666516366652814056131.
                                    Paytm bank trans id:[protected]
                                    Wallet order id:[protected]
                                    My reg no on paytm :[protected]
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                                      R
                                      Rony Wilson
                                      from Delhi, Delhi
                                      Jan 9, 2017
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                                      Address: New Delhi, Delhi, 110030

                                      Sir
                                      on 8th Jan 2016 I made three attempts to transfer Rs 2000 from my HDFC accountto PayTM account, on first two attempts i got message on mobile saying 'transaction reversed/credited. on third attempt i got message that the money has been deducted from my account. but my wallet shows just Rs 12 however my bank account transactions shows the money has been transferred to my PayTM Wallet. Pls help
                                      Rony Wilson
                                      [protected]
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        A
                                        Anil sancheti
                                        from Mandalgarh, Rajasthan
                                        Jan 9, 2017
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                                        Address: Ajmer, Rajasthan, 305901
                                        Website: Paytm

                                        Sir/ madam, i want to know about my 9500 rs. Which had added on 20/12/2016, where is transfer that amount. As your statement 11184/- rs balace on 31/12/2016. But where are transferred 9500 rs amount. Please send me detail and send statement 1/1/17 to 5/1/17. I was download paytm app in my mobile but this transition is not showing in paytm passbook. Please help me. I always trust on paytm.my email id- [protected]@gmail.com and mobile no is- [protected]
                                        +1 photos
                                        Jan 09, 2017
                                        Updated by Anil sancheti
                                        Dear sir/madam,
                                        With regards,
                                        I was added 9500 rs in my wallet on 20/12/2016 . after added 9500 rs my updated balnce in my wallet is 11182. I was not use my balance and nothing transfer money to any account and wallet or any mobile number .i am attaching screenshot of added balance in my wallet. I want to know complete detail of transitions in my account.
                                        Thanks my mobile no is - [protected] and please call me. It's urgent. I want to know where was going to my wallet balance between 20/12/2016 to 08/01/2017. And where was transfer amount. Please help me please send complete statement from 20 dec 2016 to 08 jan 2017. And this transition detail
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