Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 527

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Adarsh_Raj
from Unnao, Uttar Pradesh
Jan 8, 2017
Report
Copy

Address: Kota, Rajasthan, 324004
Website: paytm.com

Reg. Mobile-[protected]
Email - [protected]@gmail.com
Actually i tried adding ₹2500 in my wallet from my card. The transaction was successful. Buti can find no money in my wallet. Passbook shows no history of such transactions while going to 'my orders' i find one arder saying transaction ([protected]) failed and amount returned to bank. But niether do i get it there. Look forward for support :)
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    somaraj300026
    from Paravur, Kerala
    Jan 8, 2017
    Report
    Copy

    Address: Kollam, Kerala, nil
    Website: paytm web site

    I addet rs.100/ from my bank account to my paytm wallet on 22/12/2016. The amount rs.100/ debited from my account but not credited in my paytm wallet. The message from my bank shows that the amount has gone in to info ne97communication. So please clarify it and credited the amount to my account. Before this transactions on10/12/16 and12/12/16 two transactios made are succesfull.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sikha rajpoot
      from Bahua, Uttar Pradesh
      Jan 8, 2017
      Report
      Copy

      Address: Jaipur, Rajasthan
      Website: Paytm.com

      I had added 250 rupee in my paytm wallet on 25 dec 2016 it was added 250 but there was deducted 250 and 250 twice from my bank account i want my 250 back in my account i had complained many times about this but from paytm there is no responce on this matter i am getting too much diaspointed from paytm services its soo bad its responce is soo bad i think i should stop using this paytm..
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhinav Pipal
        from Lucknow, Uttar Pradesh
        Jan 8, 2017
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh, 335804
        Website: paytm.com

        I did a transaction of 2250 at a shop to transfer money .The money was deducted from my bank account but it shows "PAYMENT FAILED". previously I did two transactions each of 5000 to the shopkeeper's paytm account but when I moved on to the third transaction of 2250 rupees it showed me payment failed but money was deducted from the bank.I am distressed now please I seek help
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr Pratik Khandagale
          from Gurgaon, Haryana
          Jan 8, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110064
          Website: paytm.com

          I recharged my delhi metro card on 05/01/2017. I got email from paytm that they have received money from my bank but the order failed. Amount of rs. 300 deducted from my bank account. Order no. Was [protected]. Filed a ticket against the same but no reply from paytm. Still waiting for the refund. Kindly do the needful and refund the amount as soon as possible.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kailash meel
            from Jaipur, Rajasthan
            Jan 8, 2017
            Report
            Copy

            Address: 303108
            Website: [email protected]

            Hay mera name kailash meel h mere phone me paytm tha maine resate kiya to paytm hat gaya usme balence tha ab dubara nahi khul raha h kya karu
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Neha tripathi agnihotri
              from Lucknow, Uttar Pradesh
              Jan 8, 2017
              Report
              Copy

              Address: Auraiya, Uttar Pradesh, 206129

              I am not getting my money that was send to me (Neha agnihotri [protected]) by mayank agnihotri [protected] on 13/12/2016. That time my no was not registered but after then immediately i registered it. But still i didn't get my money. Its about to a month. Plz return my money. I attached mayank passbook photo and that is showing that he send money and money was deducted from his account or even you can check the record.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                veerrajput
                from Jaipur, Rajasthan
                Jan 8, 2017
                Report
                Copy

                Address: New Delhi, Delhi, 110021
                Website: chorem

                Dear paytm team this is to inform you that there is problem with my paytm ac
                I have transfer money to my bank ac, 28/12/2016 but still i have not received my money
                Bank txn id [protected],
                Paytm cash txn id [protected],
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shrikant Sonawane
                  from Mumbai, Maharashtra
                  Jan 8, 2017
                  Report
                  Copy

                  Address: Thane, Maharashtra, 400615
                  Website: paytm

                  Today morning i tried to add 1600 rs in paytm wallet using my bank account, my bank account got debited with the same amount but still amount is not added paytm wallet, please take firm action on this matter, or else we all have to take serious legal sction action against paytm.
                  i thought paytm is most trusted app, but i m very dissapointed right now..
                  PLEASE REFUND MY MONEY IN MY BANK ACCOUNT OR PAYTM WALLET.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sagar Barvaliya
                    from Amod, Gujarat
                    Jan 8, 2017
                    Report
                    Copy

                    Address: Vadodara, Gujarat

                    Hey, My name is sagar nd I used paytm to submit fees. But when I went to my orders for printing payment slip, it says invoice generation failed. I need to submit this receipt as soon as possible, but I am not getting any reply from paytm, neither they receive any call. Hence, it is a kind request to paytm to solve this problem as quickly as possible and thus make help us to keep your trust.
                    Jan 08, 2017
                    Updated by Sagar Barvaliya
                    I'm trying to generate invoice of my payment nd I want to download payment slip, but as I click on download payment slip, it says invoice generation failed.. please help me out..
                    Jan 08, 2017
                    Updated by Sagar Barvaliya
                    And your helpline numbers never response.. If they do, the voice on the other side speaks in a language that I can't understand.
                    Jan 08, 2017
                    Updated by Sagar Barvaliya
                    Transaction I'd : [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ram Gopal774300123
                      from Lucknow, Uttar Pradesh
                      Jan 8, 2017
                      Report
                      Copy

                      Address: Sultanpur, Uttar Pradesh, 227805

                      Please give response in my complaint
                      Tr no. [protected] and my number alredy [protected]
                      And forget my password so kindly i am creat my new account bt my blance rs 48 is alredy and rs 200 recive in my no.[protected] on rs 200 so current ballenc 248 bt no show on my account...
                      Kindly
                      Jan 08, 2017
                      Updated by Ram Gopal774300123
                      Please
                      my correct paytm no [protected]
                      1 st complaint is tapy wrong no right my number is [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sinhasgar
                        from Mumbai, Maharashtra
                        Jan 8, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Paytm

                        On january 1, 2017, i tried adding money to my paytm wallet through a third party merchant website (Viz. Uber).
                        I made three attempts to add money to my paytm wallet through my debit card for an amount of 1000, 1000 and 200 respectively.in all three attempts to add money it showed a message of 'error'.
                        I was surprised to find later that rs.2200 (I. E. 1000+1000+200) was debited from my bank account balance. However, my paytm wallet was not credited with rs. 2200.
                        It is therefore difficult to understand the whereabout of this amount of rs. 2200.
                        Therefore, kindly check and validate the authenticity of the attempted recharge of paytm wallet through uber.
                        Otherwise, please refund the money back to me if the same has been erroneously deducted from my bank account.
                        If you fail to provide me with a credit of rs.2200 to my paytm wallet or refund the same amount into my bank account within 3 working days from today, i will be constrained to take legal action and invoke my rights that i have under contract and /or other applicable laws.
                        Same thing is happened to sir, today on 8th jan 2017, i tried to add 1600rs to paytm wallet, but it was not added in paytm wallet, and amount is deducted from my bank account. lets file a complaint together.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mshetty5742
                          from Mahishadal, West Bengal
                          Jan 8, 2017
                          Report
                          Copy

                          Ref : 17405991 your query with paytm care (Sf) - 03/01/2017
                          Ref : 17427956 your query with paytm care (Sf)- 03/01/2017
                          Ref : 03965289 your query with paytm care (Sf) - 3 correspondence - 03/01/2017

                          The inquiry initiated after waited for 8 days
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bajjuri Naresh Goud
                            from Hyderabad, Telangana
                            Jan 8, 2017
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500039

                            My order id [protected]
                            money transfering from paytm wallet
                            my transfer status is successful, but amount is not credit to bank account
                            Jan 08, 2017
                            Updated by Bajjuri Naresh Goud
                            My order id [protected]
                            money transfering from paytm wallet
                            my transfer status is successful, but amount is not credit to bank account
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arun Aaryaa
                              from Gwalior, Madhya Pradesh
                              Jan 8, 2017
                              Report
                              Copy

                              Address: 560064
                              Website: www.paytm.com

                              Dear sir,
                              On 07/01/2017 i added amount of rupees 600 to my paytm wallet
                              From my bank account
                              But 600 rs deducted from my bank account not credited to my paytm wallet
                              This is the second time am facing the issue please make this solve it
                              Reference number is [protected]igaaoojwk9
                              Please do the need full as soon as possible

                              Regards
                              Arun
                              [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jitender Chugh
                                from Delhi, Delhi
                                Jan 8, 2017
                                Report
                                Copy

                                Address: 110059

                                I have rs300 to my cable providers on his mobile no [protected] using paytm and by sbi debit card no [protected]. Money has been deducted from my account. Money has not been rcvd by cable, i have got following sms after transaction
                                Thank you for using your sbi debit card 459xx4851 for a purchase worth rs300 on pos [protected] at paytm mobile solutions txn#[protected].
                                Pse help..
                                Jitender chugh, no [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dharshan T
                                  from Bengaluru, Karnataka
                                  Jan 8, 2017
                                  Report
                                  Copy

                                  Address: 560048
                                  Website: paytm

                                  Hi,

                                  I added rs.500/- twice today (8/1/2017) and i checked and confirmed with my bank (Citibank). I heard money has been deducted from bank and approved from paytm merchant too. Approval authorization id of paytm for my two transactions are t07576 and t56572. Kindly i would ask paytm to refund my bank or add rs.1000/- to paytm wallet.

                                  Dharshan. [protected]@gmail.com

                                  //dharshan t ([protected])
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    priyanka sangwan
                                    from Phagwara, Punjab
                                    Jan 8, 2017
                                    Report
                                    Copy

                                    Address: 122002
                                    Website: [email protected]

                                    This is regarding the transaction id [protected] and paytm cash transaction no[protected].. I did not receive any order no am unable to track my order and i want to change my mobile no also in place of [protected] i want [protected]...
                                    I am very much disappoint with your service is the service of paytm.. I am expecting one call back with paytm otherwise am going to put all the bad reviews on all social sites..

                                    I want resolution today itself and very fed up with your services
                                    Jan 10, 2017
                                    Updated by priyanka sangwan
                                    Hii

                                    This is regarding my order no [protected] and my registered no was [protected] i just want to change my address in this order . date of delivery is 9 to 12 january so now i see i put wrong address in my address now wondering to change the addres so kindlly help me out for the i want delivery as soon as possible . My comlete address is (DLF Building No. 10, Tower B, 4th Floor, DLF Cyber City, Phase II, Gurugram, Haryana 122002) .
                                    I am Requsting you please give me revert at same email ..
                                    Thankyou
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Urmila sanghi
                                      from Coimbatore, Tamil Nadu
                                      Jan 8, 2017
                                      Report
                                      Copy

                                      Address: 641005

                                      Dear sir/madam,
                                      Greetings…
                                      I have purchased on laptop from paytm on dated[protected].
                                      My order id is [protected] (Bill in my husband`s name – umashankar)
                                      When i received the delivery; it was a big surprise for me that laptop was getting on. I tried to get it on by charging for some time but it was dead.
                                      Later i wrote a mail to company on dated[protected] and received the reply on same day that “ i would like to inform you that your product is covered under manufacturer warranty of 1 year. I recommend that you visit the nearest service center in order to avail this.”
                                      I wrote them back that why i should visit the service centre; while product is defective? Why i should take a defective product after paying full amount?
                                      Later, after my continuous reminders on dated 12-11, 14-11 company had asked for the images of laptop.
                                      That too i forwarded them on[protected]. After this, i had sent them reminders on 7-12, 14-12, 18-12 and 4-1-2017 but company is keeping mum.
                                      Not a single reply from them.
                                      So i am requesting you kindly take my issue with company asap.
                                      (Friends be aware before purchasing any products from paytm; after my so bad experience.)
                                      Regards,
                                      Urmila sanghi
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Swakshar Basu
                                        from Mumbai, Maharashtra
                                        Jan 8, 2017
                                        Report
                                        Copy

                                        Address: 700097

                                        Sir
                                        Today morning, 08.01.17, I tried to add Rs 1000/- to my existing Paytm Wallet from a new account in SBI. Initially for verification purpose you deducted Re 1/- twice and thereafter Rs 1000/- These were deducted from Bank. You refunded vide your order nos- [protected], [protected] and [protected]. but the amount has not yet credited. Swakshar Basu ph-[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit