| Address: 560076 |
| Website: paytm |
Dear Sir/Madam
As per the message received to me the details of the following FRAUD transactions made are as below.
1) Rs 8481.00 is at shopvista_EPayKerela
2) Rs 6000.00 is at Paytm Mobile Solutions Pv.
I received a call from [protected] at 11.13 am on 10.12.2016. Call was from a female.
She told me that we are calling from Citibank.She asked me which language you are comfortable.
I said I am comfortable with english, kannada, hindi, telugu, and tamil. Suddenly she told I will give to tamil speaking executive please talk.
A guy started to talk in tamil. He said you are using Citi mastero credit card. further conversation is as below
Fraud person: We are sending new Credit card within 15days hence this is a verification call.
Myself: what verification
Fraud person: Let me know Your credit card number
Myself: I refused and asked him, you are telling that you are calling from Citi bank, you tell me my card 12 digits afterwards I will tell the last 4 digit nos.
Fraud person: this is verification call if you never tell your card will be blocked now.
Myself: how do you block my card without my concern
Fraud person: This is verification only no cvv no will not be their in future it will be with AABC Like that also expiry date also will not be their.
Myself: After listening him I revealed my card no.
Fraud person: What is your 3 digit CVV no
Myself: CVV also I foolishly revealed.
Fraud person: Asked me for the OTP recieved
Myself: OTP was revelead.
Fraud Person;Your reward points will be transfered to new card.
After that I recived message for Rs8481 transaction made at shopvista_EPayKerela at 11.37am
again he made me fool for another Rs 6000.00 transaction made atPaytm Mobile Solution Pv.
This is for your information.
Please kindly stop the above 2 transactions please
Thanking you
N.Jayshekar
[protected]
Again on 13.12.2016. I received a call from [protected]. at 14.28pm. He asked me money what transaction made will be sent back give me any other account details as ur card is blocked now not possible like that he said . I never revealed any details . Also on 15th. Dec.2016 I received a call from number[protected] at 11.08am. He told me calling against my complaint and is from Paytm . He also asked for the same like card has been blocked hence give me account details . I never revealed .
Please lodge a complaint from bank side also.
Hope you will also place a complaint or try to contact the no of paytm and try to reslove the issue
Even today also received a call from [protected] which is a fraud. They are same team only.
Thanking you
Jan 09, 2017
Updated by njayshekar Payment has not resolved
Jan 09, 2017
Updated by njayshekar Thanks for forwarding it to Paytm
Jan 09, 2017
Updated by njayshekar Rs 8481 has been credited to my citibank account. Requested Citibank to confirm who and from where it was credited.
Any how I am great full to consumers complaint .in
Jan 09, 2017
Updated by njayshekar Sorry. Paytm has not resolved