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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 529

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A
Ashok Dayma
from Lucknow, Uttar Pradesh
Jan 7, 2017
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Address: 303328

Thank you for using your sbi debit card 606xx7783 for a purchase worth rs18000 on pos[protected] at one 97 communications txn#[protected]. Thank you for using your sbi debit card 606xx7783 for a purchase worth rs18000 on pos[protected] at one 97 communications txn#[protected]. Thank you for using your sbi debit card 606xx7783 for a purchase worth rs18000 on pos[protected] at one 97 communications txn#[protected].
Jan 07, 2017
Updated by Ashok Dayma
Thank you for using your SBI Debit Card 606XX7783 for a purchase worth Rs18000 on POS[protected] at ONE 97 COMMUNICATIONS txn#[protected].
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    Z
    zabu1979
    from Hyderabad, Telangana
    Jan 7, 2017
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    Address: 411001

    I have changed my password and am unable to login as they are sending me an OTP on a number which is not my no. I have been using [protected] which is there from long and i have also been receiving all messages pertaining to Patym on the same. Its shocking for me to see that there is some other number which is registered with Paytm which was never provided by me.

    I have transferred some money into my paytm account for utility bill payment which I am unable to use and is stuck.

    I am unable to contact anyone from Paytm who can help me resolve my query.
    Jan 07, 2017
    Updated by zabu1979
    The call got disconnected hence was unable to talk to complete the conversation with the paytm folks.
    Need to speak to someone again to resolve my query.
    Not very happy with the way the executive has spoken to me. the executive was only giving me a solutions. i wanted to know on the problem as it may occur again and my money gets stuck in there wallet.
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      B
      Bhanu P Singh
      from Noida, Uttar Pradesh
      Jan 7, 2017
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      Address: New Delhi, Delhi, 110075

      I made two transaction dated 5th Jan 2017 to +91-[protected] (Ravi Krishna) the details are as below.

      Transaction ID: [protected] on 5th Jan at 12:09 PM, amount Rs 4450 to 91-[protected] (Ravi Krishna)
      Transaction ID: [protected] on 5th Jan at 11:51 AM, amount Rs 5000 to 91-[protected] (Ravi Krishna)

      In both the transactions the money got deducted from my Paytm wallet but not added to the receiver’s wallet. Its been more than 2 days as I was waiting for any confirmation from Paytm side.

      This is been a horrible experience of mine with the Paytm and has no clue how to resolve the issue since there is no connect to your customer care representative.

      Request you to kindly resolve the matter at earliest so as to have faith in Paytm.
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        S
        suooraj
        from Noida, Uttar Pradesh
        Jan 7, 2017
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        Address: Bangalore, Karnataka, 560668
        Website: paytm.com

        I do one transaction from axis upi to paytm but while i send money to [protected]@icici with transaction id[protected] is updated to my paytm account i also send two mail and also give request from paytm app but no response from paytm side

        My Deatils Below:--
        Mobile and paytm no:[protected]
        Transfer from Axis upi
        [protected]@axisbank
        Order detail:--[protected]
        UPI Transaction No[protected]
        Rs. 1500
        PriceRs. 1500
        SubtotalRs. 1500
        Jan 07, 2017
        Updated by suooraj
        Sorry Not Updated to my paytm account but debited from bank account
        Jan 09, 2017
        Updated by suooraj
        Please help me for above complain I am not getting money
        Jan 13, 2017
        Updated by suooraj
        I think I have to complain on court for because they really not good on customers service not pickup phone no mail reply so only one option is left anyone here we directly case on this company
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          A
          Aakash Andhale
          from Pune, Maharashtra
          Jan 7, 2017
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          Address: Pune, Maharashtra
          Website: patyam

          Add not walet in debit card dedicted
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            M
            majes val
            from Mumbai, Maharashtra
            Jan 7, 2017
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            Address: 91
            Website: sandshopping,

            This person told that he is working in paytm gateway. He told that he will arrange the refund of money from click2resume. But he wants security desposit. Once I asked his aadhar card number. He is not given. I asked him two times. I check that one of website showing it is fraud.. Beware of this paytm fraud agent person check this web address https://www.consumercomplaints.in/sandsshopping-hub-immediate-action-needed-for-...
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              S
              Satyanarayan Rao
              from Govardhan, Uttar Pradesh
              Jan 7, 2017
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              Regarding

              debited rs.100 in my sbbj saving account of date 26.12.2016 at Paytm Mobile Solutions Noida, order no. [protected] by my debit card but I don't know why this order no.cancelled and don't refund in my bank account till 06 jan.2017.pl refund RS.100 immediately.
              Thanks
              Regards
              Satyanarayan Rao
              Mo.no. [protected]
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                R
                Riosh Love
                from Madhipura, Bihar
                Jan 7, 2017
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                Address: Ranchi, Jharkhand, 834001
                Website: paytm.com

                Sir I have done transaction for refunding of 9000₹ for my paytm wallet to pnb bank AC.But paytm has deducted ₹9000 but not sent to bank.the wallet order ID is [protected] which paytm has provided.please sir see this complain as I am suffering from last 8 days .if this type of company will do this type of fraud how will we use digital mode of payment.As well as paytm is not responding on my complain also .
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                  M
                  minakshi328794
                  from Allahabad, Uttar Pradesh
                  Jan 7, 2017
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                  Address: 125001
                  Website: paytm

                  I am sehdev from hisar, haryana. On 24/12/2016, I added Rs.10000/- to paytm wallet from friends paytm wallet vide transaction id no.#[protected], #[protected] of amount 5000, 5000 and also received confirmation SMS from Paytm.

                  When i check my paytm wallet, I saw ZERO balance in my wallet.I have sent so many mails on this matter but didn't get proper response from Paytm.

                  Please instruct the Paytm to refund my amount without further delay.

                  Thanks,
                  sehdev
                  [protected]
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                    S
                    Sanjay Badthuniya
                    from Ranchi, Jharkhand
                    Jan 7, 2017
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                    Address: 301408
                    Website: paytm.com

                    Dear sir

                    paytm thorugh by my bank acoount transfer 4000 rupees but paytm to secuess but not revieved my bank account deposit no balance timing 02:18 date[protected]

                    Paytm Cash Txn ID [protected]-01-01 02:18:44 PM

                    heena saini
                    [protected]
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                      S
                      sourabh000
                      from Delhi, Delhi
                      Jan 7, 2017
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                      Address: Shimla, Himachal Pradesh

                      Dear Sir/Madam,

                      order id: [protected]

                      I traveled shimla to delhi to enjoy my new year 2017. but this new year is Worst new year for me because of Paytm bus service. i like paytm services and i support paytm cashless transactions. 1st time i booked bus ticket from paytm and i am not satisfied with this bus service.

                      on Sunday evening i reached boarding point with my friends on time. the bus details paytm is provided to me city land travel and contact no. is not valid. in the office of bus company no one is available and the contact no is not reachable, switch off and not available every time.

                      and in the boarding point there are 200-250 peoples are shouting and waiting for the bus. there are only one or two buses are available and these are semi deluxe buses.and all the seats are full who are waiting from 8 pm.

                      peoples pay[protected] rs for Volvo bus and they provide ordinary type buses.

                      i did not find any seat or any Volvo bus to travel at that point in 11:30 pm of Sunday.

                      its important to me to reach on time my office in Delhi at Monday morning.then i decide to cancel the ticket and booking for cab. i tried half hour to connect with paytm to cancel the ticket but my call is not connected every time i try.
                      then i left that place or booked a cab for Delhi.

                      on Monday morning i registered complaint for this issue and at that time paytm executive registered my complaint and told if you face these problems u will get refund for your bus ticket and get feed back with in 24 hours. but i did not get any call, mail, or sms regarding my complaint after two days i again make call and ask for my complaint then the other executive told me your complaint is in process or we will revert you with in 24 hours again i did not get revert from your side. and call again after two days after 48 hours.

                      today morning talked to Ms Neha or Babita they told me there is no problem at that time. bus is on time and every thing is ok. you did not get your refund.

                      you can talk to our agent with travel company if i booked my bus ticket through paytm then why i call to them and ask for refund. i dont want to talk to those cheat peoples i book my ticket through paytm and i only get my refund through paytm.

                      i am a happy customer of paytm. this is my 1st bad experience with this company. i am happy with latest news about paytm is getting license for banking service. i support cashless transaction, i support paytm.

                      i have full faith my query is solved as soon as possible with satisfactory reason.

                      thanks for your time.
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                        V
                        vichan
                        from Mumbai, Maharashtra
                        Jan 7, 2017
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                        Address: Jaipur, Rajasthan

                        Transaction ID [protected], I REFUNDED AMOUNT 1000 TO MY BANK ACC ON 31-DEC-2016 .
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                          K
                          Kamlesh S Shah
                          from Yaval, Maharashtra
                          Jan 7, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 380015
                          Website: paytm.com

                          I am Kamlesh S Shah from Ahmedabad using Paytm regularly. On 31/12/2016, I added Rs.12500/- to paytm wallet vide transaction id no.# [protected] and also received confirmation mail and SMS from Paytm.

                          While doing transaction on 01/01/2017, I saw ZERO balance in my wallet.I have sent so many mails on this matter but didn't get proper response from Paytm.

                          Please instruct the Paytm to refund my amount without further delay.

                          Thanks,
                          Kamlesh S Shah.
                          +91-[protected]
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                            C
                            Chakshit Modgil
                            from Dera Gopipur, Himachal Pradesh
                            Jan 7, 2017
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                            Address: New Delhi, Delhi, 176303
                            Website: www.paytm.com

                            I added money on 21 december 2016 from my account to paytm wallet the got cut from the account and no money was added to paytm wallet.
                            and now the paytm says your money has been refunded on 09/12/2016 but ni money has been refunded i didnt get my 1000rupees back its almost been one month i got no money back into my account neither they talk on phone and dont answer my querries
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                              S
                              snehal561988
                              from Surat, Gujarat
                              Jan 7, 2017
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                              Address: 380015

                              Sir i transfer 1500 rs from my paytm account to bank on 30th dec 2016 abd its been 9 days now but i didnt received the money in my bank account and its deducted from my paytm account. So either give me the money in my bank account or refund it to my paytm account. Wallet txt id is [protected]. I hope u will short this out earliest and i received my money earliest. Thanking you.
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                                S
                                Sanatan Ghosh
                                from Anta, Rajasthan
                                Jan 7, 2017
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                                Sir
                                Mene paytm wallet me 5000 add kiya use ke bad other bank me transfer nahi hone ke karna, mene return to bank kiya date 31/12/2016 KO lekin abhi tak paise A/C me nahi aaya plz help me .
                                Wallet Order Id [protected]
                                Bank Txn ID [protected]
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                                  M
                                  munasib
                                  from Bareilly, Uttar Pradesh
                                  Jan 7, 2017
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                                  Address: 122508
                                  Website: paytm

                                  Sir why are deduct my balance 5000
                                  On dated 02/01/2017
                                  Sir i send mony account number but my balance deduct money not sent
                                  And i have recived massage
                                  Thanks for using POS machineThank you for using your SBI Debit Card 510XX8985 for a purchase worth Rs5000 on POS [protected] at ONE97 COMMUNICATIONS L txn# 826819.
                                  Plz give me full solution of this trensection id status
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                                    J
                                    Jaykey
                                    from Bengaluru, Karnataka
                                    Jan 7, 2017
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                                    Address: 560040
                                    Website: it is not about company, it is about my wallet

                                    Dear Paytm, I love the system.
                                    But, I have a problem
                                    1) On 31.12.2016 I had a balance of Rs.516.52 ( as per your email sent to me to my gmail [protected]@gmail.com. But, on 4.01.17 the balance of Rs.516.52 is not visible in my paytm mobile wallet. I have raised this complaint several times and there is no response for the last 4 days. I am not able to load my money from bank, unless this is solved. Please do solve this problem and restore back the balance, which was in my account on 04.01.17 urgently

                                    2) Further, I was shifting money from Corporation Bank to paytm for my useage, but, this bank has been removed from the list of banks, from which I can shift money. I do not have any other primary bank for transacting. Even small co-operative banks are available in your list. Why Corp Bank has been removed from the list is not understood. All banks in India whether they are in Government, Private, Co-operative Sector should be automatically brought into the Paytm list of banks. Ensure this to support Digital / cashless economy of Government and help all users on par.

                                    My first problem be solved early.
                                    keshav j v
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                                      A
                                      Ankush Jhuria
                                      from Delhi, Delhi
                                      Jan 7, 2017
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                                      Address: Fazilka, Punjab, 152123
                                      Website: Paytm wallet

                                      Paytm wallet care I am user of Paytm wallet I transferred the 2000 on 28 Dec return to Bank but the money is not received any account or receive not in wallet please the Paytm says that the money send in 7 day's but the now the 10 day but the money is not be transferred to the My Bank account please care members you are solve my problem my transferred I'd is [protected] please sir
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                                        A
                                        ashish kavthankar
                                        from Ponda, Goa
                                        Jan 7, 2017
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                                        Address: 403521
                                        Website: www.paytm.com

                                        Did recharge for my airtel number
                                        Mobile recharge is under process for 24hrs
                                        My mobile balance is 0 hance I cannot make a customer call as paytm charges money for it too.

                                        What shall we do if we are travelling etc can paytm be trusted in emergency times ?

                                        Below is the screen short of details of the recharge done

                                        Ashish K

                                        Email. [protected]@rediffmail.com
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