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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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R
Rohit597
from Satana, Maharashtra
Jan 6, 2017
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Address: New Delhi, Delhi, 444505

I had done a transaction on 26/12/2016 .I made a transaction of Rs 10000 but the money is debited from my bank account and it is not reflecting in my wallet. My order Id is-[protected].Please look into this matter and solve this as soon as possible.I am providing the bank transaction details for this transaction.It is almost 9 days since I had done this transaction. Please show me the refund status of my order.MY login id is -[protected].Your customer care does not give any satisfying answer to me.please refund my amount as soon as possible.
When I was transferring my amount to my bank account but in the mean while the option came that merged then I click there but my amount was missing I am not able to track the amount pls do the needful
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    A
    aanchal1#
    from Delhi, Delhi
    Jan 6, 2017
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    Address: New Delhi, Delhi, 110009
    Website: Paytm

    On 29 December, 2016, I transferred Rs 2000 from my Paytm wallet to my SBI account.The amount got deducted from my Paytm wallet but I did not receive it in my bank account.
    Transaction Id:[protected]
    Order Id:[protected]
    The text message which I received said that I would receive the amount within a week but it has been more than a week.Kindly look into the matter
    Dear sir I added pytm Mony in bank account but .. Balance is dedicated my account but not received my paytm wallet pls check ..I have not. ..Order I'd & transition I'd... Pytm has been did not show details

    Refund Money not received in bank account even after a week - Comment #2633319 - Image #0
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      R
      Ravi Khetwal
      from Mumbai, Maharashtra
      Jan 6, 2017
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      Address: 396230
      Website: www.paytm.com

      I have been using paytm since 3 years, Today dated 06.01.2017, I decided to create another account, I thought to merge the account with new account. But as I merged the accounts the balance from my old account that was 5800 did not get transferred and now it shows balance as 0.00. I tired to call customer care service at [protected] but it is computer operated calling service and there in no option to talk to any customer service representative to explaing the actual issue. It is not appriciable form a company who is promoting itself on high market value.
      Kindly help
      My below orders are showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also. Order no: Paytm order no: [protected] 5 Jan 2017 6:51 pm Recharge of mobile no [protected] DC transaction No[protected]

      Balance lost due to merger of new paytm account with old account. - Comment #2633328 - Image #0
      Wallet Paytm account [protected] se wrong account no[protected] update .but right account no[protected] and ICIC0000714 code .

      Balance lost due to merger of new paytm account with old account. - Comment #2633342 - Image #0
      I booked my train tickets through the paytm app at 11:08 partly by debut card and rest by paytm wallet, the money got deducted from both but the tickets failed to book
      Rs1100 delivered from my dcard but not refund my compLen number on 26December is 15614176 today is 30th Dec but my money is not return in my account so I am going to rbi with my complane for paytm company and my bannk
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        S
        Sk Tabrez Khan
        from Bengaluru, Karnataka
        Jan 6, 2017
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        Address: 560067

        I have transferred ten thousand to my bank account through Paytm vallet on 5/1/2017 yesterday evening money deducted from Paytm vallet but I have received yet in my bank account.am trying contact customer support since last I got four five contact number but no response.kindly do need full I need my money back as soon as possible in my account.please help me to get money back I have to pay Bill's.
        +1 photos
        My bank ac [protected] me 500 700 ka tarsfer nhi huaa or pese cat gye
        I did the transaction of Rs.3000 on 27 December 2016 from paytm to my bank account. Money has deduct from my paytm wallet but not received in my bank account till now. And so much emails i have write to the paytm care but no response has come from there.Today 13 days are over but no response from that side.I am handicapped person i can't go anywhere what i do please give me solution regarding this.

        Money transfer to bank related issue - Comment #2633887 - Image #0
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          M
          Manish Ameriya
          from Delhi, Delhi
          Jan 6, 2017
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          Address: 324005
          Website: paytm.com/paytmwallet

          I made a online transaction to add balance in paytm wallet of Rs.10000/- Bank (Txn ID: [protected]) on dt.[protected] which shows successful by paytm (Cash Txn ID [protected]) further i need to use this amount to make my transaction, i attempted the online transaction of Rs. 10000/- which shows successful from paytm wallet Paytm (wallet Txn ID [protected][protected]:25:08 AM but still amount of Rs.10000/- is not transferred to complete this transaction succesful into my bank account. I have called so many times and lodge a complaints against paytm but their is no action taken place so far. i am very depressed due to the failure of this kind of transaction and i am not able to complete necessary work.
          +1 photos
          Jan 06, 2017
          rishiraman patel's response
          Below mention my transaction I'd but not return my transferd amount [protected]/[protected]/[protected]
          Please return by patym company. Fast.
          Rishiraman patel
          [protected]
          Abhi[protected]@gmail.com

          I have transferred money to bank through Paytm wallet dint got credited till now I have transferred date 30.12.2016
          Respond immediately

          Money from paytm wallet is successful but amount not received into bank account Rs. 10000/- Amount from paytm wallet. - Comment #2633321 - Image #0
          I was transferring money via Paytm wallet to my a/c. Initially it showed required 7-8 hrs to complete but later checking I found transferred but money wasn't deposited yet what should I do they r also not replying

          Money from paytm wallet is successful but amount not received into bank account Rs. 10000/- Amount from paytm wallet. - Comment #2633324 - Image #0
          Money from paytm wallet is successful but amount not received into bank account Rs. 10000/- Amount from paytm wallet. - Comment #2633324 - Image #1
          Please return my transferd amount 1068/-rupees only by patym to account.it's transaction are successful but not show my account summers any transferd amount.

          Rishiraman patel
          [protected]

          Money from paytm wallet is successful but amount not received into bank account Rs. 10000/- Amount from paytm wallet. - Comment #2633329 - Image #0
          Money from paytm wallet is successful but amount not received into bank account Rs. 10000/- Amount from paytm wallet. - Comment #2633329 - Image #1
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            V
            viprayshah
            from Bengaluru, Karnataka
            Jan 6, 2017
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            Address: Ahmedabad, Gujarat, 380008
            Website: tweeter and gmail

            Dear sir,

            Pay Tm Cheat with customer after government under taking payment deduct in bank A/c but payment failure threw pay Tm then not given ans.
            check Consumer court web site all case pending not resolve & not give any answer Viprav Shah [protected]
            our government encourage for digital payment but Pay Tm Cheat with customer my 770 Rs deduct threw bank before 10 days
            not given answer by Pay Tm Every alter net day given mail but not any response 2nd problem is not any contact no for telephonic discuss
            Pay Tm Cheat with customer after government under taking so request all indian people care with Pay Tm 770 Rs gone

            Regards

            Viprav Shah
            +2 photos
            Jan 17, 2017
            Updated by viprayshah
            Till date not resolved my complain as well as not any given response so take care with pay tm and share my issue maximum people.
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              P
              Parveen Lega
              from Palwal, Haryana
              Jan 6, 2017
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              Address: Hisar, Haryana, 125005
              Website: paytm

              Dear Sir

              I am Parveen from Hisar (Haryana). I have a Paytm Account on Mobile No -[protected]. On dated[protected] I made a transaction to recharge my Paytm Wallet but due to some error the transaction was not successful. My amount has been deducted from my bank account but neither the amount is credited in the Paytm Wallet nor my bank account get the credited amount. According to Paytm the amount was credited back to my account. The details regarding transaction are given as below:

              · Bank Txn ID: [protected]

              · Paytm Cash Txn ID [protected]

              ·[protected]:24:36 AM

              Till today 12 days have been passed but I have received the amount neither in my Bank Account nor in Paytm Wallet.

              So please consider the same & refund the amount to my bank account or paytm wallet at the earliest.

              With regards

              Parveen

              [protected]
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                A
                Amanda.93
                from Baramati, Maharashtra
                Jan 6, 2017
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                Address: Thane, Maharashtra, 401107
                Website: Paytm

                Created an account with Paytm using my old number long ago but never used the app. I've lost my previous number which was [protected] and yesterday was the first time i wanted to use the app but it asked me to verify the number. I don't use that number anymore and I've added Rs. 1150/- into mu account yesterday but now can't use the money because it's not allowing me to change the number. It's asking for a pdf of my transactions with Paytm. How do I provide that when I haven't used the app before? Please, look into this. I need my money back!
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                  R
                  Raju Kodela
                  from Hassan, Karnataka
                  Jan 6, 2017
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                  Address: Medak, Andhra Pradesh

                  Sir iam transfer to paytm wallet but not added wallet but dedicated my account txns
                  28 days completed sir iam kindly requsting sir
                  +3 photos
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                    R
                    romil pipara
                    from Coimbatore, Tamil Nadu
                    Jan 6, 2017
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                    Address: 382213

                    My money is diducted from paytm bt still not credited in my account. please solve this problem as soon as possible otherwise i ll sue on paytm. i had deposited money in paytm 28 december 2016 and paid to my bank but still not recieved my bank on 6 january 2017. its been so long at least 9 days but yet not received in my bank account. what should i do .
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                      S
                      sardul6
                      from Dhaulpur, Rajasthan
                      Jan 6, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: www.paytm.com

                      Dear sir/Madam
                      I returned money paytm wallet to bank. But amount is not credit in account..
                      Transfer amount is 300 and 500rs . Please solve problem as soon as possible.

                      please find attachment
                      Arun Kumar
                      [protected]
                      +1 photos
                      Jan 07, 2017
                      Updated by sardul6
                      Not resolved yet and they are asking personal details of card.
                      Please do not providei
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                        A
                        Abhishek Dhiman
                        from Noida, Uttar Pradesh
                        Jan 6, 2017
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                        Address: Ambala, Haryana, 133001
                        Website: Paytm

                        I use paytm I transfer money to bank but transaction pending how do you receive my refund and I cannot connect to customer care my Transaction ID - [protected]
                        +1 photos
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                          A
                          ajay13011992
                          from Mumbai, Maharashtra
                          Jan 6, 2017
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                          Address: 144021

                          Dear sir/mam,

                          Order no of my payment of rupees 6000/- is [protected] on 13th of December 2016.Full amount of rupees 6000/- has been deducted from my account but still i have not received a single rupees in my account . I have call customer care many time but no response received yet.
                          Kindly clear me otherwise i am going to register a case on PAYTM.

                          Attached is the screenshot for your ready reference.
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                            kundan.
                            from Dhanbad, Jharkhand
                            Jan 6, 2017
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                            Address: Deoghar, Jharkhand, 814112
                            Website: Online recharge

                            We have done online transaction for mobile recharge of Rs 95.Rs 95 debited from my account but recharge not done successfully. transaction number is -[protected]& order number is [protected].kindly do needful action on urgent basic
                            +1 photos
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                              nidhi160173
                              from Chandigarh, Chandigarh
                              Jan 6, 2017
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                              Website: paytm.com

                              Sir,

                              I made a payment of Rs 500 to mobile no [protected] on 13.12.2016. This mobile no was not registered with paytm then but later it got registered after one week or so.
                              In my passbook, there is debit entry of Rs 500 but payment is not received by mobile [protected] till date. I emailed my complaint to paytm customer care but issue has yet not been resolved. Please look into the matter urgently otherwise I shall have to stop using Paytm wallet due to my bad experience.

                              Regards

                              Nidhi Gupta
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                                Rash17
                                from Hyderabad, Telangana
                                Jan 6, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: paytm.com

                                I have written multiple emails to paytm care with card details history and latest paytm transaction history proof, so that they can transfer my paytm balance from one account to another.

                                My old mobile number has been deactivated and now I am unaable to login and use my balance which needs to be transferred. After multiple phone calls and emails, the issue is unresolved.
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                                  S
                                  sunilthapliyal9
                                  from Raipur, Chhattisgarh
                                  Jan 6, 2017
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                                  Address: 462011

                                  Maine 27 dec 2015 time 19.05 par apne paytm wallet par 3000 rs apne ac se add kiye the, jb maine paytm se 3000rs amount return to bank karne chahe to mujhe abhi 06 jan 2017tak ye amount wapas nahi mila, jiske karan main apne money ka use nahi kar pa raha hun, isliye main PAYTM company ki shikayat kar raha hun aur is karan jo mujhe mentally & financially problem hui he uski bharpai PAYTM company karen.
                                  Thanks & Regards
                                  Sunil Thapliyal
                                  bhopal
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                                    sarvottam pandey
                                    from Vijayawada, Andhra Pradesh
                                    Jan 6, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 501401

                                    Dear sir.
                                    I sent pytem wallet to send bank. But amount is not cradit to account.
                                    So I want again refend to my wallet.
                                    Transfer amount is 8000 rs . So plz help me I don't have money now plz help me sir.
                                    Name : sarvottam pandey
                                    PH no: [protected]
                                    Pytem msg.plz try today sir plz
                                    We have refunded Rs. 8000 to your Central Bank of India for the order ID [protected] on 05/01/2017
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                                      Dr. HHD Bhardwaj
                                      from Noida, Uttar Pradesh
                                      Jan 6, 2017
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                                      Address: Ghaziabad, Uttar Pradesh, 201001

                                      I have send Rs.800 on 27th Dec, 2016 to my nephew, wallet order id was [protected]. The said amount is still not received by him. I have mailed them for so many time with same computer generated automated reply. There is no executive assigned to talk on any number of paytm. Paytm has given no contact number for solution of complaints. My nephew is also trying to communicate on this same matter since then without any result. Now 10 days are over after waiting for money transfer. They claim that after 48 hours if solution of problem not happen then you can go for next level. but there is no contact details for communication.
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                                        R
                                        Rahul Chilveri
                                        from Solapur, Maharashtra
                                        Jan 6, 2017
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                                        Address: 413001
                                        Website: paytm.com

                                        I have transfered money from my paytm wallet to my bank account and the money got deducted from my pC wallet but the money is not yet credited in my bank account. My mobile Number is [protected]. They promised that if the money is not credit in my bank within 7 days then they will credited back in my paytm wallet, but 7 days already gone but the money is neither credited in my bank account nor in my paytm wallet...
                                        paytm send me mail that you money refund in 7 working days but this time i checkout i did't any refund amount in my bank account. yesterday i go to my own branch thet said ask paytm it's not refund yet so please get me back my money in my account...
                                        when i talk to customer care there is no responces for solution so bad resonces from customer care if you have any solution for that then contact me [protected]...
                                        I am very tensed from the date of deduction I contacted paytm n my bank daily but paytm didn't react...

                                        Subject :- Applications Regarding Paytm wallet money transferred to bank account but not received

                                        I am, Shrikant Yerguntla, Saving A/c No [protected], customer of State Bank Of India, 114, siddheshwar peth, solapur, maharashtra 413001

                                        Respected sir/madam I added money of 4000 Rs. to my paytm wallet and selected the option return to bank Balance deduced from my Paytm Wallet but still not receive in My Bank Account Or neither my PAYTM Wallet Kindly look into this matter and return my Amount immediately...
                                        Transfer Bank details are below:-


                                        Merchant Name Withdrawal Deposit Status Comment
                                        paytm_wallet
                                        Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-12-30 11:41:53 AM
                                        Rs 4, 000
                                        -
                                        SUCCESS

                                        I received a message that SBI just gave us a reference number 74332746366636540743912 for successful refund of Rs 4000 from Paytm to your bank account. Please contact your bank for any further query quoting this number.

                                        I request you to take up this matter urgently to help me recover my money.

                                        Yours Sincerely,

                                        _ Shrikant Yerguntl_

                                        Thanks & Regards
                                        Rahul Chilveri
                                        102 D/5 Bhavani Peth Near,
                                        Laxmi Bank Javal Solapur-413002
                                        Mob No :- [protected]
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