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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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S
stkaushish
from Dostpur, Uttar Pradesh
Jan 7, 2017
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Address: 121102
Website: paytm. com

I money transfer to my paytm wallet to my bank account.but there is problem balance diduct in my paytm wallet but not reach in my bank account i m facing this problem 07:11 pm Dec 26 2016 till date my order no is [protected].

Tuhiram sharma
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    D
    Dharmendra29
    from Motihari, Bihar
    Jan 7, 2017
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    Address: West Champaran, Bihar, 845438

    I have transaction on the date of 4 jan but due to error no happen.But my amount is not credited in my bank but given by sms from paytm bank reference no that is 74678447005517041836799
    It shows totally fraudness bank given messege for successful transaction not paytm.
    So please refund my money.
    My bank transaction id is Dear Sir
    I had transaction from my paytm account on the date of 4.1.2017 of Rs.157 but it is failed due to error.After that requesting for refunded money from wallet to my bank account but till date not credited in my acvount.
    I have created so many ticket with the help of bank statment but there is no any response.
    The paytm transaction id is [protected].
    At the same time i have received the sms from paytm on my mobile no bank reference no 74678447005517041836799 that is from given by paytm while it should be given by bank when successful transaction.
    It shows fraudness of paytm.
    So requesting to you please refund my money either my wallet or in bank.

    Dharmendra
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      E
      Er Pawan Goswami
      from Ahmedabad, Gujarat
      Jan 7, 2017
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      Address: Mandsaur, Madhya Pradesh, 458001
      Website: www.paytm.com

      Dear Sir,
      I Have Transfer Rs 5000/- From Paytm Wallet To Bank Account On 26 Dec 2017 But The Amount Is Debited From My Wallet And I Didn't Receive The Amount In My Bank Account Till Now.
      Please Teach A Lesson To Paytm Customer Care And Resolved My Isssue.

      I Shall Be Waiting From 26 Dec 2016 For Amount

      My Order No.:- [protected].
      Email:- pawan.[protected]@pyrotelecom.com
      Jan 11, 2017
      Updated by Er Pawan Goswami
      I Won You Please Take My Metter Seriousally I Have Already Send Mail But You Not Reply My, I have Not Receive Any Reply From Paytm Team Thaths Why . I Got To Cunsumer Forms That Mail Please Conform Me Otherwise I Go To Consumer Form.
      Jan 15, 2017
      Updated by Er Pawan Goswami
      FAKE COMPANY HAI PAYTM MERA PESA DUBA DIYAA BC. 5000/-
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        J
        Jugal Parmar
        from Delhi, Delhi
        Jan 7, 2017
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        Address: New Delhi, Delhi, 110008
        Website: PAYTM

        On 20th December, 2016 around 10:00 PM, added 500 Rs. in my PayTM wallet but because of paytm app not working well, payment not done and after few minute i got massage to get my 500 Rs. in my bank account in 7 days but i am not getting any till date. So please give my money as early possible. and don't pass arguments like its mistake of bank and all its only PayTM mistake so please something as early as possible.

        bank transaction Deatails: POS[protected] at PAYTM NOIDA
        POS PAYTM97998 at PAYTM
        Ammount: 500 Rs.
        order ID: 00376ed2984f4161bdb55f45206fdca
        contact: [protected]
        Email Id : jugal.pamar.[protected]@cept.ac.in, [protected]@gmail.com
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          G
          girishjoshi124
          from Karwar, Karnataka
          Jan 6, 2017
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          Address: Bangalore, Karnataka, 560108
          Website: www.paytm.com

          I had made a transaction of Rs 5000 through Paytm.
          Transaction no[protected].
          Date:[protected]:36:13 PM
          Beneficiary ph no:- [protected]

          The beneficiary hasnt received the amount but the amount has been deducted from my account.I want the amount to be refunded.Its been 6 days but the Paytm customer care has shown no interest with the complaint
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            R
            Ramya Dhinakaran
            from Gauribidanur, Karnataka
            Jan 6, 2017
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            Address: 638011
            Website: paytm.com

            Hi,
            I had created a Uber account on Nov 6, 2016 and recharged the paytm wallet with Rs. 1000. The uber app was installed in an android phone samsung galaxy s4 and had the sim with the mobile no. [protected]. However I had registered the uber account with the following mobile no. [protected]. On Nov 7, when I opened the uber app for booking a cab, I kept receiving error saying that my account has been suspended and was not able to access my account. Now, am not even able to sign into my paytm account with the aforesaid mobile no.

            My credit card statement shows a debit of Rs. 1000 on Nov 6, 2016. Transaction ref. No.: 85215226311644959189483

            I kindly request you to look into this issue at the earliest ‎and get it resolved. I lost my patience in writing repeated emails to both of the company.
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              A
              anuragjangir08
              from Bengaluru, Karnataka
              Jan 6, 2017
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              Address: Bangalore, Karnataka, 560043
              Website: www.paytm.com

              I have booked flight from Jaipur to Bangalore for 17th Jan 2017, through Paytm and canceled the ticket on 28th Dec 16, but did not get the money back. I have called them so many times but every time they will ask me to wait for 12 hour. I am calling tham since 2 jan, 17. I have written proof (email) from paytm saying I will get back my money with in 12 hours but its almost 36 hour after that email and 9 days overall. I have no idea what to do now.
              Can you help me to get my cash back.
              I have attached screen shot of email.

              Order ID- [protected]
              Cancelation date - 28th Dec 16
              +1 photos
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                K
                kashyap2838
                from Lucknow, Uttar Pradesh
                Jan 6, 2017
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                Address: Shahjahanpur, Uttar Pradesh, 242001

                Dear sir,
                I am lock a complaint with ticket no.1305712 on [protected]@paytm.com against my oder no.[protected] on this order no. I will purchase a hard disk with 3 year warranty it will stop working in 1 year I contact to paytm for resolve the issue.paytm agree to return the product and refund the amount in paytm wallet with return artical courier expenses. but the paytm not refund my amount . First the said return the article to my warehouse it delivered and you will got refund in24 hours but the warehouse not accept the article and it return to me back . What can I do to received my refund .with courier expense I will send all paper to paytm by email I hope I am help less please help me .
                +3 photos
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                  S
                  Soumendu Chowdhury
                  from Kolkata, West Bengal
                  Jan 6, 2017
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                  Transaction id-[protected], paytm refund money not refunded to my SBI bank account.it is refunded in the date 29 December. but after 7 days money not refund in bank account nor in paytm wallet.at first i recharge my wallet 28 december 2016 from my SBI account.then i try to send money from paytm wallet to one PNB account but i failed.then after one day money refund to paytm wallet. then i refund meny from paytm wallet to SBI account .but not refunded to SBI account.please solve problem
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                    P
                    Pnagpalabh
                    from Bengaluru, Karnataka
                    Jan 6, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    This is regarding your order [protected] against item id [protected].
                    Product :- Ruhaan's Blue Polyester Dress

                    I have returned this product on 12/12/2016 and seller has also acknowledged the returned product after 4-5 days. But refund has not initiated yet even after number of emails, phone_calls and requests through paytm application. Multiple times I have given reverse pickup receipt to Paytm but every time a new person take this matter from initial and close the concern without any fix. I'm going to attach reverse pickup receipt here as well.

                    I wasted half of ordered product's amount after calling PayTM customer care because that is not toll free number but still not received my refund.
                    +1 photos
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                      B
                      BASANTHI RELANGI
                      from Hyderabad, Telangana
                      Jan 6, 2017
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                      Address: West Godavari, Andhra Pradesh

                      Due to attending fraud call my account is debited for rs 60000/-.Call received from no [protected]. Purchase done for amounts rs 19999 on pos [protected],
                      rs 18000 on pos [protected], rs.11000 on pos [protected]
                      a complaint form land line has been registered on 04012017 but no response received till now from paytm. Kindly resolve the problem
                      Jan 06, 2017
                      Updated by BASANTHI RELANGI
                      account debited due to attending fraud call
                      Similiar issue happened with me on 3rd Jan 2017 and around 39000 was deducted from my debit card which was paid towards Paytm. But no use of expecting any help from these people. They will just console you never do anything for you. After some days you will only loose patience and forget about your money.

                      This issue is currently taking place with many people now, but still no action is taken by neither bank nor paytm nor police. Use of Paytm is becoming hell now.

                      Thanks,
                      Pallavi
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                        E
                        Er Litesh Goyal
                        from Adampur, Punjab
                        Jan 6, 2017
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                        Address: Bathinda, Punjab, 151001
                        Website: paytm

                        When i add money rs 9000 in my wallet it was failed( automatically cancel)coz my wallet exceeding limit and i got msg your money is refunded to bank account within 7 working days but after 9 days i dnt get any refund in my account
                        Home/Your Orders/[protected]
                        Payment of Rs. 9000 received by Paytm !Your Order No is[protected]
                        11:32 am, Dec 28 2016Your transaction is successful
                        Wallet Top Up Details
                        Paytm Cash Paytm Cash
                        Qty :1Rs 9, 000Cancelled. Refunded to Bank Contact Us
                        Payment Summary

                        DC Transaction No [protected] Rs. 9000 Price Rs. 9000 Subtotal
                        Rs. 9000
                        Order Total Rs. 9000
                        Money Refunded

                        Rs. 9000 has been refunded to your bank on[protected].
                        Important:
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                          N
                          Neeraj Saraswat
                          from Delhi, Delhi
                          Jan 6, 2017
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                          Address: Gurgaon, Haryana, 122001

                          Transaction successful but amount not received in wallet.
                          We are continually following last one month but not respond by paytm.

                          My transaction amount is rs.8000/-
                          Transaction no. [protected] after this transaction automatically erase all transactions history, wallet amount from my acount, my acount is three years old, acount no. [protected] and email add. [protected]@yahoo.com.

                          Bank detail and transaction details attached
                          Transaction date is. 03/12/2016

                          Please resolve my problem as soon .

                          Regards.
                          Neeraj
                          Mob. [protected]
                          +1 photos
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                            S
                            sheik gouse
                            from Hyderabad, Telangana
                            Jan 6, 2017
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                            Address: 500076
                            Website: www.patm.com

                            Sir I have transferred 7500rs from my paytm wallet to bank account.they said 7 working days but it's over still not received money.. paytm is a worst app in India regarding to complaint s o[censored]sers.

                            The paytm service mails me reference number also but no use of it.i showed that reference number to bank they even don't know about it and how to check it

                            My mobile number. [protected]
                            Bank transaction I'd #[protected]
                            Wallet I'd #[protected]
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                              R
                              Rythm Dhingra
                              from Noida, Uttar Pradesh
                              Jan 6, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: www.paytm.com

                              Yesterday, I was trying to transfer Rs.3, 322.48 in my bank account using paytm wallet @ 5january 2017 @ 11:57 PM when i transferred it showed that my bank systems are overloaded due to which it can not be processed..
                              but till now I have not got my money back neither in my paytm wallet nor in my bank account.In paytm it is showing pending. It is now more than 18 hours. I have tried raising many queries and I mailed u many times but no one has replayed me. Please help me Give my money back. My Wallet txn ID is [protected]. Please look at my issue and refund my money at the earliest I am in need of money.
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                                J
                                jitendra286
                                from Ranaghat, West Bengal
                                Jan 6, 2017
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                                Address: Koraput, Odisha, 764020
                                Website: paytm.com

                                On 28.12.2016 I have sent rs 10351/- to my bank. Money is not added to the bank till date nor it is added to the paytm wallet.Though the status of transaction is showing successful. So kindly give attention to the matter/ case and help me out for refund of my money

                                paytm wallet id is [protected]
                                bank transaction id is [protected]
                                Thank you
                                [protected]
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                                  N
                                  Niv22
                                  from Bengaluru, Karnataka
                                  Jan 6, 2017
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                                  Website: Paytm

                                  I tried to recharge my DTH through paytm mobile application which lead to a failed transaction. But amount got deducted from my account. When paytm customer care was contacted regarding the issue, there was no proper communication from them. They replied as the recharge is done for incorrect DTH num, and asked me to send a correct one so that they can recharge it again. And there is no response since i have sent a correct dth num. This is the Order ID: [protected].
                                  Request paytm to refund my amount back to my account.
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                                    Ảşhųtøşh Gųptắ
                                    from Mysore, Karnataka
                                    Jan 6, 2017
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                                    Address: Varanasi, Uttar Pradesh, 221001
                                    Website: paytm.com

                                    As i have transfered my money 5000 Rs from paytm to my bank account on[protected]:14:00 PM. but i still now i did not receive my money. as the paytm supporters said like -(We would like to inform you that usually amount credits in user's bank account instantly after initiating a transfer from Paytm wallet but sometimes delay happens because bank takes up to 2 working days to process the transaction. (PSUs bank takes up to 3 working days).
                                    this is the 7th working day right now i didnt receive the money to the bank.
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                                      M
                                      Mymemon92
                                      from Ahmedabad, Gujarat
                                      Jan 9, 2017
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                                      Address: Mehsana, Gujarat, 384001

                                      I have ordered for bill payment on paytm on 5th January for 300rs, my order still pending now and i can't be cancelled it from order history. How can i get back my money from paytm. There is no customer care number to complaint this, please help me.paytm doesn't given me solution for this from fours days even doesn't reply me..
                                      Paytm order no:[protected]
                                      Amount:300
                                      Ordered for Ugvcl bill payment
                                      Payment date:5th January 2017.
                                      Customer care call me on[protected] deduct my Rs 24770 in bank account then not any response given i have complain register on [protected] and every time message send will call you in next 2 days but not any response given last 15 days. all proof attached here .

                                      Payment debited but order still pending. - Comment #2634820 - Image #0
                                      Payment debited but order still pending. - Comment #2634820 - Image #1
                                      Payment debited but order still pending. - Comment #2634820 - Image #2
                                      viprayshah's reply, Jan 17, 2017
                                      Till date not resolved my complain
                                      Dear sir I have added 5000 amount in my paytm wallet . Amount diductwd from bank but not update in paytm wallet

                                      Best regard
                                      Vinit gaur

                                      Payment debited but order still pending. - Comment #2634853 - Image #0
                                      Sir,
                                      I requested sir mene[protected] ko paytm wallet to my bank account me Transfer kiye the but paytm wallet se paise kat gye par mere bank account m credit nahi hue abi tak ho sir plz help me... My contect no [protected]
                                      Email. [protected]@gmail.Com

                                      Payment debited but order still pending. - Comment #2634861 - Image #0
                                      I am chandan kumar ..Paytm no. Is [protected].My customer dth recharge is fail, but my payment is cut in my account.Date of 6dec.2016, id is[protected] of vodafone d2h

                                      Payment debited but order still pending. - Comment #2634903 - Image #0
                                      Clear the issue are refund the amount I'd number [protected] becase 5 day's it showing as pending mail came that u will get refund within 2 days but I didn't got the amount in wallet are bank pls clear the issue as soon as possible I have some personal problems i want money as soon as possible
                                      I had paytm balance of 24 and i used it for recharge of 53 on aircel [protected] and rest balance from my debit card. But not recharged my phone and balance is deducted from both paytm and my bank a/c i want my money back immedately
                                      I was book ticket from irctc through paytm but the train is cancelled and refund is come in my paytm but my wallet is showing 0 balance .
                                      There is no customer representative for thats issue

                                      And one of my friend send me 1000 rs in my wallet i recieve in msg but not in wallet
                                      Sir
                                      one custamer send the blood test amount through you wallet but falsely paid the
                                      amount other mobile number, so please reverse the amount to sending custamer

                                      sending mobile number ;[protected]
                                      transfer number ; [protected]
                                      Pay Tm says we have not received any payment and bank says we have transfer money in pay tm its proof given to pay tm now magic is where is my money?
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                                        N
                                        Nagar16
                                        from Noida, Uttar Pradesh
                                        Jan 6, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.paytm.com

                                        I got a call from [protected] regarding my previous complaint and then they offer me a support plan of ₹12 i agreed for the service and I ask him for the payment then he hold me that tell me the card numbers and also you will receive a OTP number which you need to share I declined for that and then I told him that I will visit the branch and do the same then he told me that this is the only way for the payment I denied for sharing my card numbers over the phone he tried to retain me and then at last he hung up the phone.
                                        Similiar issue happened with me on 3rd Jan 2017 and around 39000 was deducted from my debit card which was paid towards Paytm. But no use of expecting any help from these people. They will just console you never do anything for you. After some days you will only loose patience and forget about your money.

                                        This issue is currently taking place with many people now, but still no action is taken by neither bank nor paytm nor police. Use of Paytm is becoming hell now.

                                        Thanks,
                                        Pallavi
                                        I had complained before against paytm for the unsuccessful recharge of Rs. 408
                                        On 15 April 2017 paytm customer care Rahul tripathi calls me from paytm customer care toll free no. [protected]
                                        to assist my problem
                                        He said he is going to refund my money he asked my card no. And Otp
                                        He deducted Rs. 33690 and Rs. 15540 from my account
                                        Plz take serious action against paytm
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