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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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S
Sanjay_Jain_1981
Jan 7, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201014
Website: paytm.com

I made one transaction on 16 Dec 2016 from my PayTm Wallet no +91-[protected] to +91-[protected] PayTm wallet but payee didn't receive this amount till yet. Sent many email to PayTm care but they are only replying that money has been transferred. If this has been done then why me and payee will worried about it. Below is the complete detail of transaction -

Txt id[protected] @ 4230 /- Rs.
Payer - [protected]
Date - 16 Dec 2016

Please do needful asap as PayTm is not supposed to be support anymore on this.
Aug 26, 2017
Complaint marked as Resolved 
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    ps4
    from Pune, Maharashtra
    Jan 7, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Acoording to the paytm message they have to send refund of rs 1143 to my axis bank account for the Order ID no [protected]. But I have just got an amount of only rs 1030 and that also after 16 working days with making lots of emails to the customer care of paytm company. But they have not replied yet. So please solve these problem as soon as possible. Thank you
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      H
      Hanamapp Gujjal
      from Kanniyakumari, Tamil Nadu
      Jan 7, 2017
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      Address: Coimbatore, Tamil Nadu, 641111
      Website: Paytm

      Respected sir,
      I Banu Kumar. A. K. Yesterday date 06/01/2017., 1040 am one call number [protected] coming my number [protected] he told me I calling you from sate bank of India. Your atm card is old and this is stopped. If you want renew your atm card tell me your atm number. I told my atm number[protected] and he told me one confirmation code received you and immediately tell me. I said that number and immediately 18000/- withdrawal from paytm purchase. Please I request you sir my 18000/- rupees paytm transaction order cancel immediately and return me my 18000/- rupees amount same atm / account number.
      Thank you.
      Similiar issue happened with me on 3rd Jan 2017 and around 39000 was deducted from my debit card which was paid towards Paytm. But no use of expecting any help from these people. They will just console you never do anything for you. After some days you will only loose patience and forget about your money.

      This issue is currently taking place with many people now, but still no action is taken by neither bank nor paytm nor police. Use of Paytm is becoming hell now.

      Thanks,
      Pallavi
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        S
        shrinararayan Patel
        from Bhopal, Madhya Pradesh
        Jan 7, 2017
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        Address: 462023
        Website: Paytm and gwsdailydeals

        Wallet account [protected] and money is refund in 800 only plz
        Jan 07, 2017
        Updated by shrinararayan Patel
        Transition id [protected]
        Transition id [protected]
        Transition id [protected]
        Id [protected]
        Refund money
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          S
          stkaushish
          from Dostpur, Uttar Pradesh
          Jan 7, 2017
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          Address: 121102
          Website: paytm. com

          I money transfer to my paytm wallet to my bank account.but there is problem balance diduct in my paytm wallet but not reach in my bank account i m facing this problem 07:11 pm Dec 26 2016 till date my order no is [protected].

          Tuhiram sharma
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            D
            Dharmendra29
            from Motihari, Bihar
            Jan 7, 2017
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            Address: West Champaran, Bihar, 845438

            I have transaction on the date of 4 jan but due to error no happen.But my amount is not credited in my bank but given by sms from paytm bank reference no that is 74678447005517041836799
            It shows totally fraudness bank given messege for successful transaction not paytm.
            So please refund my money.
            My bank transaction id is Dear Sir
            I had transaction from my paytm account on the date of 4.1.2017 of Rs.157 but it is failed due to error.After that requesting for refunded money from wallet to my bank account but till date not credited in my acvount.
            I have created so many ticket with the help of bank statment but there is no any response.
            The paytm transaction id is [protected].
            At the same time i have received the sms from paytm on my mobile no bank reference no 74678447005517041836799 that is from given by paytm while it should be given by bank when successful transaction.
            It shows fraudness of paytm.
            So requesting to you please refund my money either my wallet or in bank.

            Dharmendra
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              E
              Er Pawan Goswami
              from Ahmedabad, Gujarat
              Jan 7, 2017
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              Address: Mandsaur, Madhya Pradesh, 458001
              Website: www.paytm.com

              Dear Sir,
              I Have Transfer Rs 5000/- From Paytm Wallet To Bank Account On 26 Dec 2017 But The Amount Is Debited From My Wallet And I Didn't Receive The Amount In My Bank Account Till Now.
              Please Teach A Lesson To Paytm Customer Care And Resolved My Isssue.

              I Shall Be Waiting From 26 Dec 2016 For Amount

              My Order No.:- [protected].
              Email:- pawan.[protected]@pyrotelecom.com
              Jan 11, 2017
              Updated by Er Pawan Goswami
              I Won You Please Take My Metter Seriousally I Have Already Send Mail But You Not Reply My, I have Not Receive Any Reply From Paytm Team Thaths Why . I Got To Cunsumer Forms That Mail Please Conform Me Otherwise I Go To Consumer Form.
              Jan 15, 2017
              Updated by Er Pawan Goswami
              FAKE COMPANY HAI PAYTM MERA PESA DUBA DIYAA BC. 5000/-
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                J
                Jugal Parmar
                from Delhi, Delhi
                Jan 7, 2017
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                Address: New Delhi, Delhi, 110008
                Website: PAYTM

                On 20th December, 2016 around 10:00 PM, added 500 Rs. in my PayTM wallet but because of paytm app not working well, payment not done and after few minute i got massage to get my 500 Rs. in my bank account in 7 days but i am not getting any till date. So please give my money as early possible. and don't pass arguments like its mistake of bank and all its only PayTM mistake so please something as early as possible.

                bank transaction Deatails: POS[protected] at PAYTM NOIDA
                POS PAYTM97998 at PAYTM
                Ammount: 500 Rs.
                order ID: 00376ed2984f4161bdb55f45206fdca
                contact: [protected]
                Email Id : jugal.pamar.[protected]@cept.ac.in, [protected]@gmail.com
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                  G
                  girishjoshi124
                  from Karwar, Karnataka
                  Jan 6, 2017
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                  Address: Bangalore, Karnataka, 560108
                  Website: www.paytm.com

                  I had made a transaction of Rs 5000 through Paytm.
                  Transaction no[protected].
                  Date:[protected]:36:13 PM
                  Beneficiary ph no:- [protected]

                  The beneficiary hasnt received the amount but the amount has been deducted from my account.I want the amount to be refunded.Its been 6 days but the Paytm customer care has shown no interest with the complaint
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                    R
                    Ramya Dhinakaran
                    from Gauribidanur, Karnataka
                    Jan 6, 2017
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                    Address: 638011
                    Website: paytm.com

                    Hi,
                    I had created a Uber account on Nov 6, 2016 and recharged the paytm wallet with Rs. 1000. The uber app was installed in an android phone samsung galaxy s4 and had the sim with the mobile no. [protected]. However I had registered the uber account with the following mobile no. [protected]. On Nov 7, when I opened the uber app for booking a cab, I kept receiving error saying that my account has been suspended and was not able to access my account. Now, am not even able to sign into my paytm account with the aforesaid mobile no.

                    My credit card statement shows a debit of Rs. 1000 on Nov 6, 2016. Transaction ref. No.: 85215226311644959189483

                    I kindly request you to look into this issue at the earliest ‎and get it resolved. I lost my patience in writing repeated emails to both of the company.
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                      A
                      anuragjangir08
                      from Bengaluru, Karnataka
                      Jan 6, 2017
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                      Address: Bangalore, Karnataka, 560043
                      Website: www.paytm.com

                      I have booked flight from Jaipur to Bangalore for 17th Jan 2017, through Paytm and canceled the ticket on 28th Dec 16, but did not get the money back. I have called them so many times but every time they will ask me to wait for 12 hour. I am calling tham since 2 jan, 17. I have written proof (email) from paytm saying I will get back my money with in 12 hours but its almost 36 hour after that email and 9 days overall. I have no idea what to do now.
                      Can you help me to get my cash back.
                      I have attached screen shot of email.

                      Order ID- [protected]
                      Cancelation date - 28th Dec 16
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                        K
                        kashyap2838
                        from Lucknow, Uttar Pradesh
                        Jan 6, 2017
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                        Address: Shahjahanpur, Uttar Pradesh, 242001

                        Dear sir,
                        I am lock a complaint with ticket no.1305712 on [protected]@paytm.com against my oder no.[protected] on this order no. I will purchase a hard disk with 3 year warranty it will stop working in 1 year I contact to paytm for resolve the issue.paytm agree to return the product and refund the amount in paytm wallet with return artical courier expenses. but the paytm not refund my amount . First the said return the article to my warehouse it delivered and you will got refund in24 hours but the warehouse not accept the article and it return to me back . What can I do to received my refund .with courier expense I will send all paper to paytm by email I hope I am help less please help me .
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                          S
                          Soumendu Chowdhury
                          from Kolkata, West Bengal
                          Jan 6, 2017
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                          Transaction id-[protected], paytm refund money not refunded to my SBI bank account.it is refunded in the date 29 December. but after 7 days money not refund in bank account nor in paytm wallet.at first i recharge my wallet 28 december 2016 from my SBI account.then i try to send money from paytm wallet to one PNB account but i failed.then after one day money refund to paytm wallet. then i refund meny from paytm wallet to SBI account .but not refunded to SBI account.please solve problem
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                            Pnagpalabh
                            from Bengaluru, Karnataka
                            Jan 6, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            This is regarding your order [protected] against item id [protected].
                            Product :- Ruhaan's Blue Polyester Dress

                            I have returned this product on 12/12/2016 and seller has also acknowledged the returned product after 4-5 days. But refund has not initiated yet even after number of emails, phone_calls and requests through paytm application. Multiple times I have given reverse pickup receipt to Paytm but every time a new person take this matter from initial and close the concern without any fix. I'm going to attach reverse pickup receipt here as well.

                            I wasted half of ordered product's amount after calling PayTM customer care because that is not toll free number but still not received my refund.
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                              BASANTHI RELANGI
                              from Hyderabad, Telangana
                              Jan 6, 2017
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                              Address: West Godavari, Andhra Pradesh

                              Due to attending fraud call my account is debited for rs 60000/-.Call received from no [protected]. Purchase done for amounts rs 19999 on pos [protected],
                              rs 18000 on pos [protected], rs.11000 on pos [protected]
                              a complaint form land line has been registered on 04012017 but no response received till now from paytm. Kindly resolve the problem
                              Jan 06, 2017
                              Updated by BASANTHI RELANGI
                              account debited due to attending fraud call
                              Similiar issue happened with me on 3rd Jan 2017 and around 39000 was deducted from my debit card which was paid towards Paytm. But no use of expecting any help from these people. They will just console you never do anything for you. After some days you will only loose patience and forget about your money.

                              This issue is currently taking place with many people now, but still no action is taken by neither bank nor paytm nor police. Use of Paytm is becoming hell now.

                              Thanks,
                              Pallavi
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                                Er Litesh Goyal
                                from Adampur, Punjab
                                Jan 6, 2017
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                                Address: Bathinda, Punjab, 151001
                                Website: paytm

                                When i add money rs 9000 in my wallet it was failed( automatically cancel)coz my wallet exceeding limit and i got msg your money is refunded to bank account within 7 working days but after 9 days i dnt get any refund in my account
                                Home/Your Orders/[protected]
                                Payment of Rs. 9000 received by Paytm !Your Order No is[protected]
                                11:32 am, Dec 28 2016Your transaction is successful
                                Wallet Top Up Details
                                Paytm Cash Paytm Cash
                                Qty :1Rs 9, 000Cancelled. Refunded to Bank Contact Us
                                Payment Summary

                                DC Transaction No [protected] Rs. 9000 Price Rs. 9000 Subtotal
                                Rs. 9000
                                Order Total Rs. 9000
                                Money Refunded

                                Rs. 9000 has been refunded to your bank on[protected].
                                Important:
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                                  N
                                  Neeraj Saraswat
                                  from Delhi, Delhi
                                  Jan 6, 2017
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                                  Address: Gurgaon, Haryana, 122001

                                  Transaction successful but amount not received in wallet.
                                  We are continually following last one month but not respond by paytm.

                                  My transaction amount is rs.8000/-
                                  Transaction no. [protected] after this transaction automatically erase all transactions history, wallet amount from my acount, my acount is three years old, acount no. [protected] and email add. [protected]@yahoo.com.

                                  Bank detail and transaction details attached
                                  Transaction date is. 03/12/2016

                                  Please resolve my problem as soon .

                                  Regards.
                                  Neeraj
                                  Mob. [protected]
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                                    sheik gouse
                                    from Hyderabad, Telangana
                                    Jan 6, 2017
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                                    Address: 500076
                                    Website: www.patm.com

                                    Sir I have transferred 7500rs from my paytm wallet to bank account.they said 7 working days but it's over still not received money.. paytm is a worst app in India regarding to complaint s o[censored]sers.

                                    The paytm service mails me reference number also but no use of it.i showed that reference number to bank they even don't know about it and how to check it

                                    My mobile number. [protected]
                                    Bank transaction I'd #[protected]
                                    Wallet I'd #[protected]
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                                      Rythm Dhingra
                                      from Noida, Uttar Pradesh
                                      Jan 6, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.paytm.com

                                      Yesterday, I was trying to transfer Rs.3, 322.48 in my bank account using paytm wallet @ 5january 2017 @ 11:57 PM when i transferred it showed that my bank systems are overloaded due to which it can not be processed..
                                      but till now I have not got my money back neither in my paytm wallet nor in my bank account.In paytm it is showing pending. It is now more than 18 hours. I have tried raising many queries and I mailed u many times but no one has replayed me. Please help me Give my money back. My Wallet txn ID is [protected]. Please look at my issue and refund my money at the earliest I am in need of money.
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                                        jitendra286
                                        from Ranaghat, West Bengal
                                        Jan 6, 2017
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                                        Address: Koraput, Odisha, 764020
                                        Website: paytm.com

                                        On 28.12.2016 I have sent rs 10351/- to my bank. Money is not added to the bank till date nor it is added to the paytm wallet.Though the status of transaction is showing successful. So kindly give attention to the matter/ case and help me out for refund of my money

                                        paytm wallet id is [protected]
                                        bank transaction id is [protected]
                                        Thank you
                                        [protected]
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