PayTM Mobile Solutions Complaints & Reviews

Please refund my money 1500 rupees because i want to add money in my paytm wallet bt it cant be added in my paytm wallet nd debited to my bank account . My paytm order no. [protected] nd CC Transaction no. [protected] and its happened on date 23/12/2016. please refund my 1500 rupees beacuse paytm order is failed nd debited of money to my account nd cant be added on my paytm wallet. my paytm no. is [protected].
my dena bank statement attached with in it. its shows that my amount 1500 rupees is debited in my account nd transfeerred to paytm wallet bt mere paytm wallet me 1500 rupees nai aye he...
please Refund my money 1500 rupees today.
your sincerely,

devender sharma

mob- [protected].

[protected] Forwarded message[protected]
From: Vineet Singh
Date: Mon, Dec 26, 2016 at 5:12 PM
Subject: Re: Paytm Care
To: Paytm Care, [protected]@paytm.com

Dera team,

I am still waiting your response regarding order no. [protected]. Still din't get my balance neither metro card nor paytm wallet RO bank account.

--
Thank you

Best Regards,
Vineet
Mob:[protected]

On Fri, Dec 23, 2016 at 6:10 PM, Vineet Singh wrote:
Dera team,

I am still waiting your response regarding order no. [protected]. Still din't get my balance neither metro card nor paytm wallet RO bank account.

--
Thank you

Best Regards,
Vineet
Mob:[protected]

On Thu, Dec 22, 2016 at 2:00 PM, Vineet Singh wrote:
Dear Team,

My problem is still persist, kindly get it done immediately.

--
Thank you

Best Regards,
Vineet
Mob:[protected]

On Wed, Dec 21, 2016 at 9:40 PM, Paytm Care wrote:
Dear Customer

Greetings from Paytm!

We apologise for any inconvenience caused to you owing to a delay in response from our end.

In case your transaction at Paytm was unsuccessful, you should have got the refund for same. For the successful transactions, you would have already got the benefits.

However, in case your problem is still not solved, please reply to us on this mail and we will ensure that we solve your problem on priority.

Thank you for your continued trust in us.

Regards

ref:_00D28dppr._50028ZHHJV:ref

--
Thank you

Best Regards,
Vineet
Mob:[protected]

[protected] Forwarded message[protected]
From: Vineet Singh
Date: Tue, Dec 20, 2016 at 5:40 PM
Subject: Recharge amount missing
To: [protected]@paytm.com

Dear Team,

I have recharged my Delhi Metro Card Order NO.[protected] 18 Dec.2016 at 10:43 PM is successfully but amount is not getting in card when I use this card getting error low balance.

Kindly do the needful.

Best Regards,
Vineet
Mob:[protected]

Paytm Ticket: 17061527

I booked bus ticket to travel on[protected]. At 6 PM on[protected] I got a call from Bus operator (Jabbar Travels) saying Bus has been cancelled. At the next minute I called Paytm for refund. I was assure that refund will happen withing 24hrs. Its been now more than 72 hrs, still no refund. I called Paytm customer care[protected] seven times. No resolution provided. Two times the call was abruptly disconnected.

I have already spent more than Rs. 50 on calls as the number is not toll free.

Hoping now at least money will be refunded.

I had transferred 2000 rs from paytm wallet to bank, it had gone more than 7 working days, but the money is not credited to my account till now, i had requested paytm for the reference number, so that i can claim the money in my bank with the reference number, but paytm had not given me reference number, paytm support is so irritating, i had never expected such a service from paytm,

My wallet transaction id is:-
[protected]

My registered mobile number:[protected]
And queries ticket with paytm is #1764057,
#17364141,
#1778228,
#16808436,
#16119439

I had booked movie ticket but first time order no [protected] was failed at 3 jan 17, at 11:00pm and second time i booked the ticket order no [protected] that was successfully booked but after some time again the first order had been booked order no [protected] at 11:19 pm and booked both ticket and deduct money from my account. I want to cancel my first order.
Kindly do the needful.

Please give me information my wallet deduct 10000 rupees and massage resevid to transfer your bank account 10000 rupees so information my balance solution and not me satisfied to paytm customer care solution and not me satisfied bank customer care please sir me give mi refund my 10000 rupees thank. Please sir my poor village home town and my elder sister marriage...

The last transaction i did with paytm was to add 1500 rs from my hdfc debit card. the money was deducted instantly from bank but never reflected on paytm wallet.the bank says that the money was succesfull transferred to paytm. now the bank has asked me to show the proof that the transaction was declined but there is no mention of the unsuccesful transaction in paytm. there is no one to reach on telephone on paytm. paytm is just scamming people of their money now. my number is [protected]

Hi!
i 'dont understand you guys are playing games with me i'm sending lot's of reminders regarding my refund status. still there is no response from your side . Even my order to send money to my bank account from my Paytm wallet. The money will be debited in my Paytm wallet but you guys are not refund my amount in my bank account still transaction done on 29/12/2016 now date 04/01/2017...below mail message i'm revived Dec-29th 2016
whether you people are going to solve my issue are i have to go other option...
Bank Txn ID : [protected]
Wallet Txn ID : [protected]

Please help me to refund the money which is 15000 Indian rupees I have added this money from my bank account. Initially my paytm wallet has shown the 15000 rupees money and after 2 hours I made a logout and login then it shown 0 rupees in my paytm wallet. Money was not added to my bank account nor added to my paytm wallet so please help me to get back my money I have been suffering from 10 days...my paytm wallet details are user name: [protected] password: *********.

Pehle to mere accounts she paise kat liye and order b nhi LGA. Bank ne b abi tak refund nhi kiya bank keh RHA h apka paisa Paytm Ke hi pass hai 45 din Ke bad milega. Uske bad mene bank me or paisa JMA karke dubara order lgaya. Uske bad courier company ne mujhe bina call kiye saman returned kar diya or status me in correct address dal diya. Paytm ne dubara phir mera paisa ROK liya. Or na to saman bheja na paisa. Or is saman se cash back scheme ko b kam kar diya. Issue mujhe 10000 Ka nuksan hua hai pls call me [protected]
sachingarg.[protected]@gmail.com

Sir my money is deduct on my bank account n not add in paytm wallet so it is the problem it deducted on 26th December on morning time n I complaint the company BT customer care answer me in 48hour your money was credited but today is 3rd November so sir what can I do its a major issue for consumer n its resolved it n I send you deducted msg n screenshot my deduction thanku sir

I opted for the option of send back the money to the bank and it was showing that the money will be credited within 7 days but its being more than 12 days and no proper response from the company regarding the query.
date of the incident[protected]
please request for the refund .
amout in rs-2000
bank transaction id-[protected]
wallet txn id-[protected]

I have added 500 rs to paytm wallet on 7/12/16. but the amount of 500 is deducted form my account 2 times from my account that means paytm have charged me 500*2=1000rs from my account and loaded my wallet with only 500rs . account statment is attached of decuction . my registered mobile no is . i emailed the compant for the concern along with my bank statement & also raised tickets for the same from my paytm app . but still the issue is not resoved .
regards
Ankish Dhiman

I have returned the fasttrack watch of order Id[protected]. For that paytm has to refund me the money of rs 1143. Paytm has messaged me that they have submitted money into my bank account which I have not received yet. It's been 10 working days after receiving massage. I have even complained in customer care also but they are not giving proper reply.

I purchase android Mobile Name Reach Allure Speed from GADGET 360 SHOPPING and paid through paytm wallet from my debit card the transaction failed but the money was deducted and it was said that the money will be returned in 2 to 3 days but it is still not forwarded into my account. The date is 24/12/2016 Paytm App Pos 731322... I complaint to the gadgetz 360 shopping but they said they can't do anything, I had contact to the bank but they said transaction already done through PAYTM I had contact PAYTM but they said to contact the bank... Please help me where should I compliant... Such issue will make people aware of digital payment

I tried adding Rs.240 on 24th December 2017 money to PAYTM Wallet from my SBI acc[protected].

My transaction failed, I tried again and It failed again.
A total sum of Rs. 480 got debited from my account but nothing has been refunded to me yet.

Paytm is such a fraud.

Contact me asap and get the issue resolved.
Siddhartha Patra(+91-[protected])

I transfer Rs.5000 two times totally amount Rs.10000 date 28/12/2016.
This amount returns in my wallet 29/12/16 5:30 am then I press returns to bank but not receive in my banks account.
After date02/01/17 i go my bank SBI they say me "I don't help paytm mobile banking matter, you call costumer care of paytm".
So plz help me...and plz.return my money in my banks account.

Hello,
I transferred 200 rupees to my paytm wallet from my debit card but the transaction failed and it was said that the money will be returned in 2 to 3 days but it is still not forwarded into my account. The date is 24/12/2016. My registered email id is [protected]@gmail.com and reg. mobile no is [protected] and the profile name is ROBIN NEWTON.

My registered mobile number is [protected]. I ordered men's purple blazer. Order id [protected]. After that my account got merged. So I had to return that blazer but there is no order list in my mobile because all order list got merged. So after that I mailed to paytm after that they sent a courier man for return pick up. Courier man took the product. After that I got message from paytm your refund amount 1579 is successfully. But I am not able to see that amount 1579 in my wallet. I can see zero. It almost one month over. Till I didn't get my money. I have mailed so many time. I called paytm so many time. But there is no perfect answer from paytm. Please resolve my problem. How can I get my money 1579. Please paytm.

Dear Pay tm team,
I m mehul rasaniya and i used paytm since long time. as on 21st dec i pay billed of torrent power amount is 2490. and payment fail. i raise query since last 7 days on your costumer care. but not a single revert from your team side.. here is my order number [protected]/[protected]/[protected] ... request u to return my payment of deducted amount...
i want my money back...