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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 539

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S
supradev pramanik
from Pune, Maharashtra
Jan 3, 2017
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Address: Raigad, Maharashtra, 402208
Website: www.patym.com

Dear sir, i added money 10000 of my paym account on 28/12/2016. And then i transfer money from paytm walet to my bank account of rs - 10000 on 28/12/2016. But this mony was not refund my account. I also complained patym care but they not resolved my problem. Order id is - [protected]. Txn id is [protected]. Ph no - [protected]. Email id - [protected]@gmail.com. Please back my mony.
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[censored]ing Paytm .
I loss 1975/- from Paytm when transferred to bank .
In Paytm orders shows its sucess but not received to my bank.
Don't trust Paytm .
My ordered I'd shows success but still now not received money from Paytm after transaction of 21/12/16.
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    A
    akbarimam701
    from Chennai, Tamil Nadu
    Jan 3, 2017
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    Address: 600119
    Website: paytm wallet

    Today I have added 200 rupee to my Paytm wallet through UBER app to take the ride o[censored]BER but it is not showing any money added to my paytm account the transaction id is [protected] please let me know where my money has been added and I have been registered with different numbers for Paytm and UBER, but while adding the money to paytm through UBER app it didn't ask for providing any number.
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      R
      Raja Reddy25
      from Hyderabad, Telangana
      Jan 3, 2017
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      Address: Ranga Reddy, Andhra Pradesh, 500092
      Website: paytm

      I had done transaction with my sbi account of 20000 it shown transaction failure for couple of times so i switched to SBH account which was my moms account and again i tried couple of times still i got transaction failure. and amount from both the accounts has been deducted about 40000 rupees from both accounts 20000 from each. and again i tried another transaction from SBI which was successful. and 40000 is still missing from our accounts . please consider our request it is of huge amount make it as high priority and take the necessary action in getting my money back.
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        A
        adv.zahir
        from Vasai-Virar, Maharashtra
        Jan 3, 2017
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        Address: 201 301
        Website: paytm.com

        On 23rd dec, 2016. I received a e-mail from paytm about the confirmation of transaction of rs 10000/- in my sbi saving account, this amount was never deposited. Later after i tweet about my issue they gave me a arn number, this transaction was never attempted in my account as i heard from my helpline number, after visiting the bank i was told that no such details are available with them. Its been more than 13 days i still don't have my money nor any reponse from paytm.
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          D
          dineshsengar4
          from Chakia, Bihar
          Jan 3, 2017
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          Address: Aligarh, Uttar Pradesh, 202127

          Mene 25 dec ko rat 9:06 pm par apne account set paytm ke throw 5000 rupice transfer kiye the but mere account se cut gaye na to vo wallet main aaye aur na hi destination account main pahuche mene paytm ko kayi bar call kiya mail kiya parunhone transection id bhi delete kar di h mere paytm account se mene apne bank jakar pata kiya vo kahte ki hamne to bhej diye... My mob no. [protected]
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            R
            ranaroxx15
            from Chennai, Tamil Nadu
            Jan 3, 2017
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            Website: paytm.com

            Hello sir

            I have returned my money from paytm wallet to my sbi account on 28th dec 2016 and i got a message from the paytm team stating "sbi just gave us a reference number 74766516363651576210814 for successful refund of rs 1300 from paytm to your bank account" but till now i did not get any refund please see into this matter. Already complained twice on paytm no proper response.

            Name: abhishek rana
            Ph no-[protected] (Paytm registered)
            Mail id: [protected]@gmail.com
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              P
              pooja bainsla
              from Delhi, Delhi
              Jan 3, 2017
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              Address: New Delhi, Delhi, 110084
              Website: paytm

              The amount of 2000 rupees still not refund in my state bank account.. I have send back money to my bank accounts dated 20.12.2016 and i have received a msg (We have refunded rs. 2000 to your sbi bank for the your order id [protected] on paytm. Your bank could take upto 7 working days to credit the amount) but still we have not received the rs. 2000 in my bank.
              Please solve this problem
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                M
                mandeep9728108853
                from Delhi, Delhi
                Jan 3, 2017
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                Address: Hisar, Haryana, 125042

                My paytm order no. [protected] is successful return but my payment is not refund date 24.12.2016. So please return my payment. Ya wallet refund. Please

                Paytm no - [protected]

                Order no.- [protected]

                Date - 24.12.2016

                Email id - [protected]@gmail.com

                Alternate no - [protected]
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                  Y
                  yogesh2208
                  from Bengaluru, Karnataka
                  Jan 3, 2017
                  Resolved
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                  Resolved

                  Address: Anand, Gujarat, 388001
                  Website: www,paytm.com

                  Dear tean consumer

                  I am using this serviece we purchased 6 movie ticket in 3 lot but
                  4 ticket is successfully done and one transaction is done but not clear and money debited and ticket not received.. Paytm issued me ticket but not mention ticket id so cinema house sold this un identify ticket to another person and at that time we suffered lot... And still refund my money so please i tired to race again and again ticket to paytm so please help me in this case
                  Jan 4, 2017
                  Complaint marked as Resolved 
                  Problem solved be Team Paytm
                  Jan 04, 2017
                  Updated by yogesh2208                   Thank

                  Problem Solved
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                    S
                    savita meswal
                    from New Delhi, Delhi
                    Jan 3, 2017
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                    Address: New Delhi, Delhi, 110045
                    Website: paytm

                    I am facing a lot of issues while using paytm. I make payments using it, and it shows that the transaction has failed but the amount has been deducted. while transferring the amount from my paytm wallet to my bank account the transactions are again and again failing.
                    I've made three transactions using it. first to pay for my movie tickets and the other two for transferring the amount to my bank account from my paytm wallet. While paying for my tickets the amount was deducted but the transaction failed. the customer care services for paytm are not showing any concern.
                    Please make any paytm customer care representative communicate to me. as soon as possible.
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                      A
                      Aaswin Sinha
                      from Nagpur, Maharashtra
                      Jan 3, 2017
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                      Address: 110089
                      Website: paytm

                      Respected sir

                      I have transferrred rs 10000 back to my bank of baroda account from the paytm wallet. But i have still not received my money back in my acoount. I transferred the amount on 31 december 2016. The transaction id is :[protected]. Kindly help as i am in dire need of the money.
                      Thanking you in anticipation
                      Aaswin sinha
                      M. No:[protected]
                      Email id :ashwin. [protected]@ymail.com
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                        S
                        sumit0405
                        from Pune, Maharashtra
                        Jan 3, 2017
                        Resolved
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                        Resolved

                        Address: 411038

                        Hi,
                        From my State bank of India's bank account on 12th Dec 2016 3 times and on 13th and 14th Dec 2016 one time money got deducted saying "TO TRANSFER-INB Times of Money Limited". Amount Rs 256.17 for each transaction, And i am sure i havnt purchase or order anything on those days.

                        I just want to refund my money, i tried to look at Times of money site http://www.timesofmoney.com/, i havnt got any number to contact
                        Jan 3, 2017
                        Complaint marked as Resolved 
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                          S
                          sumitnagpalch
                          from Delhi, Delhi
                          Jan 3, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh
                          Website: paytm.com

                          I have booked a ticket for dangal on paytm site and during booking i have applied promocode book200 and choose instant payment option but after issuing tickets then their site shows that no promocode applied. Paytm booking id is [protected]

                          I have mailed them many times but their is no reply from their side and also there is no option to call them directly. Online shopping must have customer care no.
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                            B
                            Binoo Chandran
                            from Bengaluru, Karnataka
                            Jan 3, 2017
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                            Address: 560048

                            2 week back there happened 2 instances where money from my wallet was deducted for somebody else order to food panda. The transaction happened from some other mobile and that too without my knowledge or any OTP. I just got sms that money is deducted from my account for an order which I don't know.
                            I send multiple mails to paytm on this and it is such a disgrace that they did not even respond to the complaint I have raised.
                            Do you paytm have the minimum decency to respond to a complaint. I have lost the money due to this insecure app and not paytm. Shame on you.
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                              V
                              vipindahiya27
                              from Ludhiana, Punjab
                              Jan 3, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 123401
                              Website: www.paytm.com

                              Sir i added 280 rs in my paytm wallet on 23 dec 2016.
                              But after that my money was debited but not added on my wallet.
                              Then i contacted your care then you said money is refunded to your account.
                              Today i checked my account statement it show no money were refunded.
                              I am giving you my bank account statement.
                              2 days before your costomer executive called me and asked me my order id... I gave him my order id and he said this was done in july 2016... How is this possible... You all are liar
                              And also i am sending screenshot of my order id.
                              I want my money back.

                              My order id is - [protected]
                              My email id with paytm - [protected]@gmail.com
                              Contact no - [protected]
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                                P
                                Prashant Punia
                                from Delhi, Delhi
                                Jan 5, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.paytm.com

                                Hi Team.
                                My transaction date was 23Dec. And today is 3 Jan 2017' but still 13000 not credit in my bank account and paytm wallet is showing 0 balance. Customer care didn't pick up the call. This company is not returned my money .they have not any customer care support number and do not give any reply. The emial, due to this problem lots the faith of digital payments from the proples. I have many times complained with paytm but the have no solution, please contacted with paytm and resolve my.problem.

                                Due to that I am very mentally harass.

                                My account id [protected]
                                My txn numbber [protected]

                                Please do the early.

                                Regards,
                                [protected]
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                                  G
                                  Ghsivam.1216
                                  from Varanasi, Uttar Pradesh
                                  Jan 2, 2017
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                                  Address: 226016

                                  I have added money in wallet but not received in wallet and money is debited from bank account and when i am sending the mail no response i am receiving and one transaction is that money is debited from paytm wallet and not received the refund of failed transaction and for that also no response i am receiving
                                  I'd shivam.[protected]@hotmail.com
                                  Contact [protected]
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                                    A
                                    Aniket hajare
                                    from Pune, Maharashtra
                                    Jan 2, 2017
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                                    Address: Pune, Maharashtra

                                    On[protected] i added money to paytm through my atm card (Bank of maharashtra)
                                    Amount has been cut from my account but money is not added to my paytm account i have contacted to paytm costmer every time dey say money will be added with in 2 days. But money is not still added i have received message and email from bank on deduction of money that is 1000 rupees but not added in my paytm account
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                                      S
                                      Sudhakar singh saun
                                      from Srinagar, Jammu and Kashmir
                                      Jan 2, 2017
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                                      Address: Bareilly, Uttar Pradesh, 243122
                                      Website: Paytm

                                      Sir on 30-12-16 "i recd call from mobile number [protected] and asked that there is some problem in the card and took the card no. After that he debuted three entries from my sbi a/" c, s pos 439783. 443839. 436551 total 46500, all entries is on noida paytm, can u detective and reverse the money, and kindly give an early solution. I will be obliged.
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                                        K
                                        krish888
                                        from Delhi, Delhi
                                        Jan 2, 2017
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                                        Resolved

                                        Address: New Delhi, Delhi, 110085
                                        Website: www.paytm.com

                                        I was making payment of rs3772 through paytm app to pay electricity bill
                                        I have done all the steps and money was successfully debited from bank
                                        After that processing started and few hours after an message appears that order was canceled. I can not able to under stand that where has money gone
                                        Order no is [protected]
                                        Jan 3, 2017
                                        Complaint marked as Resolved 
                                        i want my money back in any how. i am not a new customer of paytm .But they are looting their customers. please take a serous action against paytm
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