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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 543

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G
Gconfab
Dec 31, 2016
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Address: New Delhi, Delhi, 1100r4
Website: WWW.PAYTM.COM

I have transfer inr 4500 from paytm wallet in to my canara bank dated 25 dec 2016 and the money has been debated from paytm wallet but I haven't received this my bank account plz help me
With regard
Javed Alam
Bank tnx I'd 1746.[protected]
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    A
    amrendra11.kumar
    from Ranchi, Jharkhand
    Dec 31, 2016
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    Address: Ranchi, Jharkhand, 834001

    Dear Team,
    this is to inform you that my Paytm balance of Rs. 1701 get nil while i tried to make payment to a shopkeeper. The transaction was not successful. But my balance got reduced to Rs. 0.00. I have notified Paytm team by drafting a mail to [protected]@paytm.com on 29th Dec 2016. A responding mail came to me by giving reasons of failure. I have replied it by requesting them to please make the refund of balance fund but no response to this has been made till time nor the return of balance fund has been made in my account. So, please do the needful as soon as possible.
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      C
      chindam shiva prasad
      from Hyderabad, Telangana
      Dec 31, 2016
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      Address: 501301
      Website: Aircel to airtel recharge

      [protected] tran no apr[protected] recharge done no balance what happen
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        M
        Manish Bhadana
        from Delhi, Delhi
        Dec 31, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh
        Website: paytm.com

        Dear sir, i tried to make 3 transactons through paytm of 500/-, 2500/-, and 5400/- and i added these amounts from my bank account to my paytm wallet and above said transactions are kept failed from dt 24/12/2016 and the money is already deducted from my bank account on the same day. But still is not credited in my paytm wallet... I think no one is bother to get back at paytm will you pls get this refund urgently back to bank account. Many time i complaint it... But no any responce in your side... I am not satisfied.
        My Transaction I.d [protected] for 2500rs
        My Transaction I.d [protected] for 5400 rs
        My Transaction I.d [protected] for 500 rs
        Jan 01, 2017
        Updated by Manish Bhadana         still there is no response from Paytm side.
        I think I need take some serious step. need to involve police.
        Jan 04, 2017
        Updated by Manish Bhadana         I need my money back
        Jan 08, 2017
        Updated by Manish Bhadana         what the #### paytm service.
        Jan 10, 2017
        Updated by Manish Bhadana         why you are Promoting your 3rd class app. it's worst app ever I seen.
        plz don't use paytm app.
        they dedicat your money without your knowledge.
        Jan 13, 2017
        Updated by Manish Bhadana         paytm is worst app Ever
        Jan 14, 2017
        Updated by Manish Bhadana         paytm makes us fool.
        They stolen our money. and keep our money on there pocket.
        They Done this thinks so many times with so many people's.
        So it's request to all of you don't use Paytm.
        Jan 17, 2017
        Updated by Manish Bhadana         can you please Refund my money.
        Jan 19, 2017
        Updated by Manish Bhadana         it all most 25 days still there is no reply.
        from paytm side.
        Jan 19, 2017
        Updated by Manish Bhadana         paytm is 3rd class app.
        nd they are make us fool to use paytm app.
        View replies
        This is worst #### app.
        They deduct my money in my bank account BT still it's not transfer in my paytm wallet.
        it almost compleat 21 days.
        BT still there is no reply.
        nd the another think is they are not piking our phone calls.
        I hate this app.
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          B
          bk garg
          from Satna, Madhya Pradesh
          Dec 31, 2016
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          Resolved

          Address: Panna, Madhya Pradesh, 488051

          Dear sir,
          The postman brought the order number [protected] and the packets that had been seen by me, and he sliced down through the tape was linked
          I complained several times on the head of PAYTM I have not received even a Solution. and sir refund me my money thank you.
          So my track number, one, EQ[protected]IN (INDIA POST)
          please call me Mobile No.- [protected]
          +1 photos
          Jan 31, 2017
          Complaint marked as Resolved 
          Damage 2336078558 Order from my bag and the bag is empty, but by me Nikla Rekust cast to return and again by the seller from the Order No. 2322500021, which was brought down by me Bapis be sliced and the Order Bapis there. please sir refund my money in paytm wallat
          Jan 09, 2017
          Updated by bk garg           There is no solution
          Please as soon as possible to solve
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            S
            sooby
            from Delhi, Delhi
            Dec 31, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.paytm.com

            I(Saurabh sharma) purchased a Iphone 6s 32 GB from paytm and was delivered on 02/12/2016.
            Order NO: [protected]

            When i opened the package the mobile was defective as the Display was not working.

            Since then i have filed numerous returns and gave them all the certificates they wanted for verification.
            First of all paytm does not reply on customer care.

            They reply on emails only and the reply they give is-
            "Your issue has been highlighted to our relevant team and they might take up to 48-72 hrs to resolve the issue."

            This reply is coming from last 15 days.

            I have clearly asked them for refund and they are fooling me by saying that phone is under warranty and i should contact apple customer care.

            This is very unprofessional of Paytm and they are fooling customers by giving defective products and then not refunding the amount.

            I want PAYTM to take their product back and refund my amount.
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              K
              [email protected]
              from Tanuku, Andhra Pradesh
              Dec 31, 2016
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              Address: Chittoor, Andhra Pradesh, 517325
              Website: Paytm mobile app

              Dear sir,

              Today morning I transferred the money from paytm mobile app to a bank. The money did not transferred. The transaction status showing as pending..I didn't got money back on paytm or bank..please resolve the issue as earliest as possible
              I took a snapshot of the transaction. Please go through the transaction.

              Kindly help me

              Regards
              Kiran
              +1 photos
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                R
                Raja1996
                from Kolkata, West Bengal
                Dec 31, 2016
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                Address: Dakshin Dinajpur, West Bengal, 733103
                Website: paytm.com

                Pls credit my bank a/c immediately. I return 5000 rs to same bank from which AC I debit paytm wallet. (through atm card )Paytm wallet showing transfer not sucessfully but bank not credit my amount. Pls solve my problem. I transfer on[protected], bank ac no – [protected] and wallet order id-[protected]. Pls solve this it's too late.
                Atm card no [protected]
                +1 photos
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                  A
                  Ashu Ashwani
                  from Noida, Uttar Pradesh
                  Dec 31, 2016
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                  Address: 110096
                  Website: paytm

                  I transfered Rs.1000 in in paytm wallet on 24th december 2016 and money deducted from my account and i received a message from paytm that Rs.1000 has been successfully confirmed from bank account and transfered in paytm wallet, i did complaint but no action been taken yet, kindly refund my amount, contact no. is [protected]
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                    H
                    Hithesh A
                    from Eraniel, Tamil Nadu
                    Dec 31, 2016
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                    Address: 670741
                    Website: Google

                    I was transfer 1500 to my bank account but showing pending. Transactions id is [protected]. Yesterday also i tried to transfer money to my bank account but showing the same after that it was returned to my paytm wallet. Now at last timeof transaction I received a message, (my bank is over loaded if the transition is failing the amount will be credited to my paytm wallet.) plz do the needful
                    Dec 29, 2016
                    Updated by Hithesh A                     I add 2000 to my paytm and tranfer to my sbi account still its not credited to my sbi account. But debited from paytm wallet. Showing pending, please do the needful. It happened at today 10:37am
                    Now I checked my paytm shows same pending only.
                    Dec 30, 2016
                    Updated by Hithesh A                     Transter 1500 to my sbi account at around 8:30 still its not credited to my account showing pending. But debited from my paytm wallet. Yesterday also tried to transfer the same but the same problem was happened and after a long time it was back to my paytm wallet. So
                    I kindly requested to do the needfu.
                    Dec 30, 2016
                    Updated by Hithesh A                     I transferd 1500 to my bank account but showing pending. Transactions id is [protected]. I transferred at today 9:22pm and tranfer to bank of baroda bank. Ineed to success this transaction or want to return to my paytm wallet. Here declared my complaint to paytm, for doing need full for me.
                    Dec 31, 2016
                    Updated by Hithesh A                     Sent money to bank account showing pending but debitted from paytm wallet. Yesterday also i tried to transfer money to my bank account, that is also shown the same and after some time it returns to my paytm wallet. Now i transfer 1500 to my bank transactions id is [protected]
                    I dont want to return to my paytm wallet
                    Need to send the bank account.
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                      A
                      AMI@1
                      from Delhi, Delhi
                      Dec 31, 2016
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                      Address: New Delhi, Delhi, 110064
                      Website: Paytm

                      Hi Team,

                      I had added Rs 4000/- from my HDFC bank to Paytm on 30th Dec'16 at 2:56 PM. I got the msg frm bank that " OTP is XXXX for txn of INR 4000 at ONE97 CCOMMU-PAYTM on my card ending XXXX and after putting the OTP the amount was deducted from my bank but the same has not been added in my Paytm till to date.

                      Request you to look into this matter asap and get the money transferred to my Paytm or return to my HDFC bank.

                      Let me know if you need anything from my side.

                      Please connect with me to got you to the issue and resolve this.

                      Regards,
                      Amit Malik
                      [protected] (PAYTM used with this mobile number)
                      +1 photos
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                        S
                        shiv.kumar3777
                        from Palwal, Haryana
                        Dec 31, 2016
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                        Address: Kaithal, Haryana, 136043
                        Website: NA

                        Hi i have recharge a mobile number from prepaid and by mistake from postpaid menu in paytm app. But they deduct my money from both menu. But the mobile number is prepaid so how can they deduct money from postpaid also. I want my money back from one transaction. Please give me some help... My mobile number is [protected] & email id - shiv. [protected]@gmail.com
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                          M
                          Muddiyada Naveen Nachappa
                          from Mysore, Karnataka
                          Dec 31, 2016
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                          Address: Bangalore, Karnataka, 560100
                          Website: Paytm

                          Hi
                          Yesterday some called me he told me I am calling from hdfc credit card he taken my Citibank credit card for money transfer Citibank to hdfc den he transferred to paytm app not for my hdfc 13500 he transferred I have proof card number;[protected]
                          3tyms done please give me the information about paytm I'd
                          Thanks
                          Naveen
                          [protected]
                          Naveen5.[protected]@gmail.com
                          +5 photos
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                            A
                            arpitktm
                            from Khandwa, Madhya Pradesh
                            Dec 31, 2016
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                            Address: Bhopal, Madhya Pradesh, 462016
                            Website: paytm.com

                            Yesterday night i am sending 1300rs. money to a person but by mistake mobile no. is wrong filled by me and the Mobile no. of the person is switched off in this case i have written 3-4 email to paytm/care till now no reply should be done ...by paytm ... i never seen this worst type of facility

                            first things is that - No any direct call goes to customer care very Cheap service ever ..paytm have to provide Toll free customer care .

                            Second thing - we are human beings if the mistake happens then what is the solution Paytm tell us . You are leading Brand and like Bank in india... .

                            i am very regret from your services it happens with me 2-3 times some times money didn't transfer you simply cheated the peoples.

                            Please Do refund my money Back
                            +1 photos
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                              C
                              Conaref
                              from Bandipura, Jammu and Kashmir
                              Dec 31, 2016
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                              Address: 190001
                              Website: Paytm

                              I have lost my mobile phone so I request you guys to block the old Paytm account number and transfer the account balance into new Paytm account. I have been trying since yesterday so far I have not been contacted by any of the concern people please help. I am so worried about the money which is 3000 rupees in the old Paytm account. Please resolve my issue
                              Dec 31, 2016
                              Updated by Conaref                               Phone no is[protected]
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                                S
                                sunny kain
                                from Sitarganj, Uttarakhand
                                Dec 31, 2016
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                                Address: Meerut, Uttar Pradesh, 250001
                                Website: [email protected]

                                Dear sir maine kal apne friend se 3500 rs apne paytm wallat ke transfer kraye mere mobile no.[protected] pr sms toh aa gya ki aapke account me 3500 rs transfer ho gya hai but kal se abhi tak mere paytm wallat me 3500 rs nhi aaye hai sir mere complant solve kijiye my contact and paytm no.-[protected]
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                                  R
                                  Raghav Dangwal
                                  from Noida, Uttar Pradesh
                                  Dec 31, 2016
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                                  Address: 110029
                                  Website: PAYTM

                                  Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance

                                  The Following were the details of a transaction.

                                  31 Dec 2016 POS 524254XXXXXX6037 ONE97 COMMUNICAT POS DEBIT 139836 - reference number.

                                  Although the balance from my card got deducted however, the wallet amount was not updated.Usually wallet balances are updated instantly.However, this occurrence has not happened for the first time in a single month.
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                                    G
                                    Guri Gurpreet
                                    from Nawanshahr, Punjab
                                    Dec 31, 2016
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                                    Address: Fatehgarh Sahib, Punjab, 141801
                                    Website: PayTM

                                    I've transferred INR 500-500 from my paytm wallet into My HDFC bank account and the money has been debited from my paytm wallet; however, the status says pending and also I haven't received this into my bank account. it is really frustrating. pathetic service, I'm not at all happy with the services. My transfer ID number; [protected]. [protected].

                                    With regards
                                    Gurpreet Kumar
                                    [protected].
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                                      S
                                      SharmaChhavi
                                      from Phagwara, Punjab
                                      Dec 31, 2016
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                                      Address: 160022
                                      Website: Paytm.com

                                      I tried to order from domino's made a highly stupid mistake by paying it form Paytm. Never got the pizza because order wasn't placed properly and I was debited with 463rs by Paytm.
                                      They haven't responded properly again and again they're asking the same question.
                                      And one great thing is both domino's and Paytm are so lazy they don't want to help. They make money by duping consumers like this.
                                      Paytm is brainless company and the customer care sucks beyond level.
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                                        M
                                        Mihir Dedhiya
                                        from Mumbai, Maharashtra
                                        Dec 31, 2016
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                                        Address: Mumbai City, Maharashtra, 400019

                                        Amount debited wrongly without booking 4 railway tickets. At night we were booking tickets from irctc at around 10:00 pm on 30/12/2016 and amount debited from my bank account was 13380 but tickets did not get booked. I am really disappointed by such a careless act of yours whereby the booking request was rejected by the bank yet the amount got debited. This is utterly unfair.
                                        View replies
                                        Did you got the refund? i have faced the same issue on 29/12/2016. i have not got any response from paytm yet
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