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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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R
Raghav Dangwal
from Noida, Uttar Pradesh
Dec 31, 2016
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Address: 110029
Website: PAYTM

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance

The Following were the details of a transaction.

31 Dec 2016 POS 524254XXXXXX6037 ONE97 COMMUNICAT POS DEBIT 139836 - reference number.

Although the balance from my card got deducted however, the wallet amount was not updated.Usually wallet balances are updated instantly.However, this occurrence has not happened for the first time in a single month.
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    G
    Guri Gurpreet
    from Nawanshahr, Punjab
    Dec 31, 2016
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    Address: Fatehgarh Sahib, Punjab, 141801
    Website: PayTM

    I've transferred INR 500-500 from my paytm wallet into My HDFC bank account and the money has been debited from my paytm wallet; however, the status says pending and also I haven't received this into my bank account. it is really frustrating. pathetic service, I'm not at all happy with the services. My transfer ID number; [protected]. [protected].

    With regards
    Gurpreet Kumar
    [protected].
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      S
      SharmaChhavi
      from Phagwara, Punjab
      Dec 31, 2016
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      Address: 160022
      Website: Paytm.com

      I tried to order from domino's made a highly stupid mistake by paying it form Paytm. Never got the pizza because order wasn't placed properly and I was debited with 463rs by Paytm.
      They haven't responded properly again and again they're asking the same question.
      And one great thing is both domino's and Paytm are so lazy they don't want to help. They make money by duping consumers like this.
      Paytm is brainless company and the customer care sucks beyond level.
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        M
        Mihir Dedhiya
        from Mumbai, Maharashtra
        Dec 31, 2016
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        Address: Mumbai City, Maharashtra, 400019

        Amount debited wrongly without booking 4 railway tickets. At night we were booking tickets from irctc at around 10:00 pm on 30/12/2016 and amount debited from my bank account was 13380 but tickets did not get booked. I am really disappointed by such a careless act of yours whereby the booking request was rejected by the bank yet the amount got debited. This is utterly unfair.
        Did you got the refund? i have faced the same issue on 29/12/2016. i have not got any response from paytm yet
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          S
          Shubham R VS
          from Gurgaon, Haryana
          Dec 31, 2016
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          Address: Katihar, Bihar, 854105

          Dear sir/madam . I added 5000 rs on my paytm wallet on December 24 2016. And it was failed even then money was deducted from my account. And they said that they would refund the money back in 2 days but still I did not get it back . And now my bank says that they had deducted the money but paytm claims that they did not receive it . Please help me.
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            Z
            zerocool999
            from Bhubaneshwar, Odisha
            Dec 31, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 751002
            Website: paytm.com

            My user id: [protected]

            Order no: [protected]

            Wrong tata sky id recharged on 25th Dec. @11.29am but upon request tata sky returned the money back @06.07pm on the same day. After a follow up they provided me the trans Id: tp... I don't have it with me now(I have noted it down in my shop) and I forwarded the details to paytm at for 5-6 times waiting for a response. But, they don't have any time to resolve the issue. Even, they don't replied back to my query for once.
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              M
              Mathuri Sai Kiran
              from Noida, Uttar Pradesh
              Dec 31, 2016
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              Address: 201309
              Website: www.paytm.com

              I was booking a Bus Ticket using Paytm on 14/12/2016. The total amount to be paid was INR. 2180 for the Order No.:[protected], i paid:
              1. INR.1000 using my Paytm wallet.
              2. INR.1180 using my bank account.
              as soon as payment done using my Debit Card i received a message from my bank stating the INR 1180 was deducted and paid for "ONE97 COMMUNICATIONS L" and with in few minutes Paytm notified about unsuccessful transaction and rolled back INR 1000 into my Paytm wallet.
              When i raised a complaint regarding the issue got replay saying that they didn't received my amount and it will be rolled back by bank with in 7 working days if not done contact them. I contacted them after 7 working days as i didn't get any refund from bank . There is no proper response from Paytm Customer Care even after mailing several times . I demand refund .
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                A
                agbasant
                from Gangtok, Sikkim
                Dec 30, 2016
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                Address: Darjeeling, West Bengal, 734001
                Website: Paytm

                Paytm showing cash transfered to bank but not transfered in bank ac. Two transaction amt 1234 n 1234 was made on 24th dec 2015 one is transfered but next is not. Secondly rs5000 was transfered on 20th dec 2015 till date same has not been transfered but paymt is showing cash transfered several mail reminders has been send but no solution. Kindly help us.
                Dec 30, 2016
                Updated by agbasant
                Hi this is Basant

                I was transfering money through paytm bank txn ID:one97.8811.[protected]
                My amount of Rs 5000 is not transferred to bank aand I m in very much in need of that money and I m not getting any response from paytm side as I logged complaint 10 times and it is very irritating and mentally torturing
                Please help me and sort out this problem as soon as possible
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                  V
                  Venkatesh1086
                  from Jolarpet, Tamil Nadu
                  Dec 30, 2016
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                  Address: Bangalore, Karnataka, 560010
                  Website: www.paytm.in

                  This is very annoying.I have transferred Rs.2000 and it is showing pending from 4 hours.This kind of servoce is really bad.Either credit it back to my paytm account or do the transfer.Please do the needful, My transfer amount is still pending its very urgent.Please help.
                  My order transfer id:[protected]
                  Amount Rs.5000
                  Please help
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                    A
                    Arjun Yuvi
                    from Bengaluru, Karnataka
                    Dec 30, 2016
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                    Address: Mumbai City, Maharashtra, 400 104

                    I've transferred INR 2551 from my paytm wallet into My HDFC bank account number ending with ******4536 and the money has been debited from my paytm wallet; however, the status says pending and also I haven't received this into my bank account. it is really frustrating. pathetic service, I'm not at all happy with the services.

                    Arjun
                    [protected]
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                      N
                      Nandini Nandu
                      from Hyderabad, Telangana
                      Dec 31, 2016
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh, 500070

                      I transfered money to bank on 27 dec till now it didnt get credited to bank please refund my money it is very urgent to me..
                      Till today i didnt get money
                      Please refund my money
                      I contacted in different ways
                      I mailed
                      I called
                      I messged in paytm fb page
                      But no use
                      I didnt get money
                      It was very urgent
                      I should pay this money to hospital
                      Please please... solve my problem... plaese...
                      Jan 4, 2017
                      Complaint marked as Resolved 
                      I got my money.. When it is showing success in paytm within 7 days u wil get money excluding sat sun festivals.. i dnt knw abt others today i got my money.. but from paytm side nothing had done.. just mail them cal them message them in fb.. at last file a case on them..
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                        S
                        Sengar Singh
                        from Sonipat, Haryana
                        Dec 30, 2016
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                        Address: Lucknow, Uttar Pradesh, 226008
                        Website: www.consumercomplaints.in/new_complaint

                        I transferred 1000rs from my paytm wallet to my bank account. I did not received this money in bank account even after 8 hours but money(1000rs) was deducted from paytm wallet. Sir what hapened to my money?? Please return it to my wallet. I am not happy with the service. Please return my money to my paytm wallet. I am very tensioned. Please return my money to my paytm wallet. Please. My humble request to you sir please
                        Dec 30, 2016
                        Updated by Sengar Singh
                        I transferred 1000rs from my paytm wallet to my bank account on 30 december 2016. My transfer id is [protected] I did not received this money in bank account even after 8 hours but money(1000rs) was deducted from paytm wallet. Sir what hapened to my money?? Please return it to my wallet. I am not happy with the service. Please return my money to my paytm wallet. I am very tensioned. Please return my money to my paytm wallet. Please. My humble request to you sir please
                        Dear Senger Singh,
                        There is nothing to worry about regarding "Pending Problem". Your money will be refunded into your wallet shortly.
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                          M
                          munna11147
                          from Delhi, Delhi
                          Dec 30, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500032
                          Website: paytm.com

                          Hello sir
                          i tried to add Rs500 in paytm wallet on 21st Dec. Due to slow net problem amount is deducted from bank account but not added to paytm wallet. I have attached the details that i received from bank. I hope you will add Rs500 to my wallet soon.

                          The customer care no. did not help me in this case. And email support i.e [protected]@paytm.com just gave me automated reply nothing else.
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                            A
                            Anjali S1992
                            from Kolkata, West Bengal
                            Dec 30, 2016
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                            Address: Kolkata, West Bengal, 700102
                            Website: paytm.com

                            A total of 733 ruppees is deducted from my Paytm wallet for a transaction i have not made. Raised complaint to paytm next day of transaction and from that day i am continuously tracking the emails to get the solution and receive the amount back to my paytm wallet but unfortunately i am getting illogical responses from Paytm customer care.
                            Tried to call again and again but was not able to reach paytm through phone calls.
                            The way i am facing issue with Paytm, i would be forced to suggest others to not use paytm for any case. They auto deducted the amount for a order and most important there is no one to help with the issue and provide a solution to it.
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                              F
                              Faiz Thakur
                              from Gajraula, Uttar Pradesh
                              Dec 30, 2016
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                              Address: Aligarh, Uttar Pradesh, 202165
                              Website: paytm.com

                              I made a transaction of rs 3500 to my account and hen i returned it to bank but there is no such deposit of that sum in my bank account
                              i contact paytm customer care they are saying that they have returned my amount to my bank account and told me to contact bank. i went to bank but there is no solution till now
                              please do something because i am so frustrated that i cant tell u
                              i made an uncountable no. of calls to paytm customer care
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                                S
                                sunilpujara
                                Dec 30, 2016
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                                Address: Ahmedabad, Gujarat

                                On 21-12-16 I transferred 2000- from my paytm wallet to bank account, [protected]sbi bank account holder name is Sanjay Pujara
                                After entering all details I got message that there is a technical error . So, I pressed send button again but money didn't transferred.

                                When I checked my Paytm wallet, I found total 2000/- has deducted from my account. Even I didn't get any message from paytm for deducting money.wallet I'd [protected]

                                I want my money to be transferred or return to me ASAP...
                                Dec 31, 2016
                                Updated by sunilpujara
                                I transferred 2000rs from my paytm wallet to my bank account. I did not received this money in bank account even 21/12/16 but money(2000rs) was deducted from paytm wallet. Sir what hapened to my money?? Please return it to my wallet. I am not happy with the service. Please return my money to my paytm wallet. I am very tensioned. Please return my money to my paytm wallet. Please. My humble request to you sir please...

                                  Read comments
                                Did u get money back
                                Dear sunilpujara

                                There is nothing to about PENDING problem. It may take 24 hrs to 21 days to reflect your money into your Paytm wallet,
                                We are still a million miles away from Digital India! It's always a pain to get your money back. Don't give up so easily. I have had several instances where even my credit card transaction that failed initially was approved after 4 - 5 days and by then I made another successful transaction. The problem is when multiple parties are involved no one takes the ownership.
                                Sir my name is vinay and my wallet No is [protected] and my mail id is vinay.[protected]@gmail.com I am from Mysore Karnataka I returned 10000 amount from from my wallet to my bank account no [protected] State bank of India on 24th of Dec 2016 7 days after also amount is not reflected to my account and my wallet transaction is showing as success I contacted the bank regarding this issue they said that there is nothing wrong in bank they initiated to contact the paytm sir / madam I am frustrated of this issue please return the amount sir / madam please return my amount its very urgent
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                                  F
                                  Fastdilip8
                                  Dec 30, 2016
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                                  Address: New Delhi, Delhi, 110027

                                  Dear sir My wailat amunt refund kab tak aa jayega please help me
                                  Regards by
                                  Dilip Kumar Pandey
                                  Dec 30, 2016
                                  Updated by Fastdilip8
                                  Dear sir please ignore of tell me My secend complain
                                  Dec 30, 2016
                                  Updated by Fastdilip8
                                  Dear sir please ignore of tell me My secend complain to My AC 291trasfer id today not refund
                                  Transfer id [protected]
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                                    ArUñ MaiñDøli
                                    from Dehradun, Uttarakhand
                                    Dec 30, 2016
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                                    Address: Dehradun, Uttarakhand, 248001
                                    Website: paytm

                                    I was transfering money through paytm BAnk txn ID. [protected]
                                    My amount of Rs 1000 is not transferred to bank and it is still showing pending and I m in very much in need of that money and I m not getting any response from paytm side as I logged complaint 10 times and it is very irritating and mentally torturing
                                    Please help me and sort out this problem as soon as possible
                                    Dec 30, 2016
                                    Updated by ArUñ MaiñDøli
                                    The amounts has deducted from my wallet but not credite in my camera bank account .If the amount will not credite in time my Wii bounce so I request you to please . I need money very urgently so I request you to please resend my amount to my wallet or transfer amount to my account...
                                    Dec 31, 2016
                                    Updated by ArUñ MaiñDøli
                                    I need money very urgently so I request you to please resend my amount to my wallet or transfer amount to my account...
                                    Jan 03, 2017
                                    Updated by ArUñ MaiñDøli
                                    I request to you please resend my amount to my wallet or transfer amount to my account
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                                      R
                                      Rahul@Das
                                      from Delhi, Delhi
                                      Dec 30, 2016
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                                      Dear Sir/ Mam

                                      With all due respect, it is to inform you that i was trying to book a railway ticket from irctc.co.in and tried to pay through my paytm wallet but meantime the payment of Rs. 382 has been deducted from my wallet but there was no ticket generated..

                                      so it is a humble request to you to take my request for refund of money back to my bank account or paytm wallet..

                                      my order no. [protected]
                                      mobile no. [protected]

                                      kindly resolve my issue as soon as possible.

                                      thank you

                                      Regards
                                      Rahul
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                                        bskulaste
                                        from Panipat, Haryana
                                        Dec 30, 2016
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                                        Address: Shahdol, Madhya Pradesh

                                        Respected sir,
                                        I recharged mobile no. [protected] rs 51 order no.[protected] through paytm on26 December 2016 at 9; 11am.the amount had been deducted from a/c but i didn't get nither balance in my mobile nor money .please return money as soon as possible.
                                        The order no.[protected] sir I waited for many days for this refund but i did not get till today. Paytm customer care is not do need ful action. Process i request to you please solve my problem as soon as possible. Thank you.
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