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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025

Complaints 20048

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1743

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18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Yesterday, on 29 Dec 16, evening I merged my Paytm wallet with my ph [protected] having balance of Rs. 0.51 with my Paytm wallet with my ph [protected] with balance of Rs. 5207. The wallet with ph. [protected] got disabled as intended and its balance rs. o.51 got transferred to my wallet with ph [protected] but balance of Rs. 5207 already with it got lost some where and not showing. My wallet with ph [protected] is only showing balance of Rs. 0.51. Please revocer Rs. 5207 and restore to my wallet.

After the merger I was notified that the process would be completed in 30 minutes and I would receive an email. But I did not get any such email. I tried to reach ccustomer care but IVRS did have any option for my issue and no wat to talk to any Executive.

Awadhesh Kumar Mishra
Mb: [protected]
email: [protected]@gmail.com

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Address: Bareilly, Uttar Pradesh, 243001

Website: Paytm.co.in

Respected sir/madam,
Today i needed to transfer money from pnb bank to sbi bank. For that i transferred 5000rs from pnb bank to paytm wallet, and the wallet order id number is [protected] and this order was successful. But when i needed to transfer 5000rs from paytm wallet to sbi account then it was failed and later paytm wallet was also nill. The wallet order id for that failed trancation is [protected]. Please return my 5000 rs in my paytm wallet as soon as possible.

Dec 30, 2016

Updated by rajendra swaroop saxena The incident dated on[protected].

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Hi
i have lost my mobile number which was registered with Paytm my 5000 rupees was blocked i want you to send all my old account transactions and money to my new account. i have keep on reminding on mails and as well as in facebook your representativies are not responding even there is no customer care number to contact and intract with your representativies
my old account is under [protected]
my new account is under [protected]

please do the needfull ASAP

Regards
yeswanth
[protected]

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Address: 402306

Website: pay TM

I had done through transfer money from payTM wallet to bank but it is deduct from my account but it is sowing transfer is pending science morning but i need to send this money very argent my transgression is [protected] and [protected] both on 30th December and my mobile number is [protected] please do some thing .

Dec 30, 2016

Updated by sanjitdinda ihad done through transfer money from payTM wallet to bank but it is deduct from my account but it is sowing transfer is pending science morning but i need to send this money very argent my transgression is [protected] and [protected] both on 30th December and my mobile number is [protected] please do some thing .

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Address: Nizamabad, Andhra Pradesh, 503245

Website: paytm.com

On 26th when I was booking tickets for movie then it showed error page and balance was deducted from my debit card but movie tickets were not booked we went to hall they said the seat were blocked can u please give a solution for this issue and plz returned my money back I think error was gone and tickets were not booked plz solve this issue right now

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Address: Kolkata, West Bengal, 700034

My mob. no. - [protected]
Transaction date - 15/12/2016
merchant reference no. - [protected]
Narration - [protected]
Amount - Rs. 1400.00
Bank reference No. [protected]

I have done internet banking money transfer Rs. 1400.00 to my paytm wallet and the same has been deducted by bank but this is not reflected in my paytm wallet till date. how much time it will take to refund.

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Address: Pune, Maharashtra, 412214

Website: PayTM

Hi Team,

In Burger King PMC Unit No S-45 second floor Viman Nagar Pune 110014 .My Order No 195/1 1/10197 Card 1048778 in which my Bill was 227 .00 Rs.Which I Paid by PayTM and transaction ID is [protected].In Pay TM wallet amount transferred showed but Store Manager not agree even I showed him Transaction Passbook. Since yesterday I registered complain 10 Times but no complain no Given and even no update .I cant able to talk to any CC executive Please look into this
Regards
Pradeep Bajpai
[protected]

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Address: Jaipur, Rajasthan, 302020

On 27 Dec-16 i have tranfer my Paytm balance of Rs.2000/- to my Axis bank but still the money is not credit in my bank.please help

Dec 30, 2016

Updated by charviayan not even single customer executive call back

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Address: New Delhi, Delhi, 110031

Website: www.paytm.com

Sir / madem
Mera paytm wallet she ₹4400/- mainea aapnea sbi account mai 21/12/16 ko ₹4400/- transfer kiya tha lakin aaj 30/12/16 ho gaya lakin mera sbi account mai abhi task ₹4400/- nahi pahucha hai. Kripya kar k merit madat karea or mera sbi account mai ₹ 4400/- bhejnea ki kripya karea.
Mera paytm acc. No hai [protected] or mera sbi account no. Hai [protected], baldev plaza golghar gorakhpur.
Ifsc code :- sbin0003205.
Kripya kar k meri madat karea.

Dhanyawad

Anuranjan thakur
[protected]

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Address: Jaipur, Rajasthan, 302023

Website: www.payrtm.com

Airtel - post paid bill payment rs.500/-th paytm by atm card but airtel still not received or i did not received back yet.
Mobile no. [protected]
I have made payment icici bank card no 9870otp is 356165
And this amount is deducted my account on 12 dec info vin*paytm
Kindly arrange to made payment to air tel or send back to me.

Thanks & regards
Rakesh chandra sharma
Mobile no.[protected]

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Website: paytm

My money debited but not reflecting in wellet.
Please sir help me
Mera 4500 paisa debit ho chuka hai but avi tak refund nhi huwa hai.
2 bar me paisa kata hai sir ek bar maine 4000 rs add kiye the but faild ho gya fir se kiye to ho gya add but debit 8000 ho gya hai or likha tha 24 hours me aa jayega but sir aaj 4 din ho gya hai or abhi tak aaya nhi hai please sir help me ... bahut important hai paisa kisi or ka kam ka tha sir

Dec 30, 2016

Updated by sanesh kumar Please sir help me ...

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Address: Moga, Punjab, 142001

My paytm account was registered with [protected] and i had the balance of 29800 in it. But after loging in to other device i lost all my balance
My email id is amritpals.[protected]@gmail.com
Please assist me as soon as possible

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Address: Gautam Buddh Nagar, Uttar Pradesh, 245101

This start when I was recharging my paytm wallet like all days firstly I have to open paytm application and go to add money option where we need to give our bank detail password and fill the required amount that I want to transfer my bank to paytm wallet. but this time I filled all necessary information and 500 INR and click the button so after few seconds I got message from my bank that your 500INR debited successfully but not actually. when I went into my paytm wallet I got no money in that so I waited for a while then after next day I start to contact paytm as well as my bank to know where is the problem actually so bank customer care suggest me to talk paytm executive first to ask about the issue then that very day I have been trying to contact but they are not supporting.

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Address: Hamirpur, Uttar Pradesh, 210422

Website: www.paytm.com

I transferred Rs 10000 vide transaction id [protected] and transaction id [protected] but money is not getting credited into my bank account it is in pending state Paytm hoarding money . Completely seemless transaction I think money is not my wallet not in my bank but it is nowhere which cannot be seem . It is completely misbehaviour of Paytm with customers when people need better services they keeping people harrassing and trying to exert it's own benefit from customers money . Paytm is becoming these from superior to worst nothing better these days when customer need good and fast service . My number is [protected]

Jan 2, 2017

Complaint marked as Resolved

Resolved Resolved

Dec 29, 2016

Updated by Manikchandrac I thought Paytm is providing good service but I spoilled my hope and day by hoarding money into Paytm wallet in pending state .I emailed but no response customer support number is just time called there too but no response yet.they hoarding customer's hard earned money .Pls do something for my problem.my Paytm wallet number is [protected] and my name is Manik Chandra . very poor service in the time when we are discussing Paytm is ultimate instrument to become India cash-free but here customer will have to wait much longer period to successful transaction . Pls solve my problem quickly so that I can take my money .

Dec 30, 2016

Updated by Manikchandrac Sir I transferred money from my Paytm wallet to bank account but money deducted from my Paytm account but neither credited into my bank account nor getting refunded into my Paytm wallet they intentially keeping it in pending state .What a same! this company is making fool customer by hoarding their hard earned money today my two transactions are being in pending . We expect good service in a world which is highly reliable on online transaction but this company trying to exert it's benefit only by keeping money itself .Kindly solve my both issues urgently .

Jan 03, 2017

Updated by Manikchandrac my complains should be closed as it has already been solved

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Address: 600028

Hi,

I'm using PAYTM, My Wallet amt transfer to Bank, but not transfer it Status Is Pending.

Transaction ID :

[protected]
[protected]

Pls Resolve this issues,

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Address: Dharwad, Karnataka, 581117

I have transferred amount to my bank account. But amount not add to my account. Wha the hell with ur site
Bank tan ID: [protected]
Paytm cash Txn ID: [protected]

Dec 30, 2016

Updated by Muttesh I transfer 28/12/2016 Rs 500 /- to my bank account and it's not add to my account. What the he'll with u r app
Bank txn ID : [protected]
Paytm cash Txn ID: [protected]

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Address: Nagpur, Maharashtra, 440023

Sir I have transfered first 5000 txn id [protected] and 2 nd 5000 txn id [protected] dated 30.12.16 .The amounts has deducted from my wallet but not credite in my camera bank account .If the amount will not credite in time my Wii bounce so I request you to please . Resolve my problem as soon as possible.
Notification shwos pending.
Total amount of RS 10000 .I need money very urgently so I request you to please resend my amount to my wallet or transfer amount to my account.

Dec 30, 2016

Updated by Heman chandraman harle Transfer 10000 from wallet but not credite in bank account.

Dec 30, 2016

Updated by Heman chandraman harle Sir I waitting for your reply

Dec 30, 2016

Updated by Heman chandraman harle Dear sir
Today I have transfer the amount of RS 5000 txn id [protected] and RS 5000 txn id [protected] from my Paytm wallet but transection showing pending such fund is not transfer in my canera bank account.
Above fund was deduct from my Paytm wallet. Now I urgently need a fund for cheque clearance other wise my cheque will bounce and panalty that is extra.
So I request you to resend my fund to my Paytm wallet or my bank account and please resolve my problem as soon as possible. Because I am maximum transection doing by using Paytm.
I hope you will do fast and better for customer satisfaction and trust.
My self Heman Chandraman Harle
Cell No. [protected]

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R

Raaj_Paytm

from Hyderabad, Telangana

Dec 31, 2016

Hello Heman Chandraman

Do not worry. Your money will be soon reflected back into your Paytm wallet.

After it is credited to your Paytm wallet you may try transferring to Bank again.

Your money is always yours. Do not worry.

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Address: Amritsar, Punjab, 143201

Website: paytm.com

Dear All, my payment debit from my account but not add in my paytm wallet..
2 time failed but not credit in my paytm account .. and not showing in paytm pending wallet 2 time paytm failed i have 100 time contact with u but not response pls add my money my paytm wallet other wise i will file the case

order no. - [protected]
order no. - [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: paytm.com

My wallet balance was to be 5000 but now it is showing zero. my account was automatically loged out and when i try to log it give log in error and send me email for password change when i change my password and log in my balance was zero even helpline is idiotically design you cannot reach paytm even nobody is answering my email .even my previous history is not showing of any payments i am just fed up of helpline no it is only eating up my mobile balance most worst costumer service . it is more of seal of lies and fraud .

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Address: Thane, Maharashtra, 401203

Mai 13/12/2016
Ko Paytm wallet recharge kar Raha that 6000 rs ka to bank se paise Gaya but wallet Mai paisa NAHI aaya
Mera no. Hai [protected]

Dec 30, 2016

Updated by abhishek lengare Plz refund my monh

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