PayTM Mobile Solutions Complaints & Reviews

Respected sir

I done a transaction of 110 rs in paytm to add money in e-wallet for mobile recharge but unfortunately transaction was failed and money debited from my account and not credited in e-wallet and not refunded to bank account and its been 11 days.
here i given a details of transaction below

transaction order id :[protected]
date & time : - 18 dec 2016 8.54 PM

I was transferring money to the Bank of india through the paytm wallet for that purposse i added money from my bank of maharashtra account but the problem in case occured that money from my bank account was added to the wallet and upgraded wallet account was 4020/- rs later i transferred rs 4000/- from wallet to the bank of india account branch kadegaon acc no [protected] ifsc:BKID0001504
so please do transfer my amount of rs 4000 as early as possible..in the same details as Above i have complained about 15-20 times but no action is taken by paytm i m in very need of money bcoz of this currency problem please transfrr my money urgent please

Hello
i have merchant account in paytm.com [protected]
in this account i did transaction at 21/12/2016
but i cant received payment of Rs 5000/-
i filed complain to team leader Mr. Hitesh Pathnesha
But he didnt solve my complain
today it self i talk with Mr. Vivek Java with call conference Mr. Hitesh
In this Mr. Vivek told me like that "i cant solvve your complain if you want to do any thing do it your self"
this answer by Mr. Vivek Java (i Dont know who is Mr. Vivek Java)

I tried sending money from my wallet to merchants account.. But it is still pending from more than 5 hours.. Amount 2460.. My id is id[protected].. Please get that money back to wallet as fast as possible

Hello Sir/Mam, I am Arti Patel. I was trying to place order on Domino's and order was not completed and amount deducted. I'd already raised many tickets but not resolved yet.

Order id:HPT[protected]

Txn id: [protected]

Order date:[protected]

Please investigate and refund my money.

Thanks!

Hello, I wanna registered complain against Paytm that rs. 4000 debited from Axis bank account but still its not appeared in my Paytm wallet and also they not giving it back in bank.i'm facing the problem related to paytm wallet from last two days...I added and added 1000 rs 4 time still they were not shown upgraded balance and this type total 4000 rs debited from bank but not gained in WALLET

5000 rs debit from my bank account but not reflact in my wallet please solve my problem.. Paytm says we solve ur problem within 2 days today 5 day runing still i not get my 5000 rs back... I need money please solve my problem

Kindly sir,
I have transferred Rs. 300/- from my paytm account to my bank account, but I did not received yet.
Transaction wallet ID is
[protected].
It's seen zero balance in my paytm wallet but money was not received in my bank account.
My paytm mo no is [protected]
And my email address is :- [protected]@gmail.com

Please solve my problem as soon as it is possible
Thank you

I am shiv dular prasad, date -23/12/2016 send money to other account amount. Deduct 2000/- from my account, order ID [protected], refund amount reference number-85215226358651180349558; please ! Send my money in my account, not make fool, take action against paytm in customer forum, as soon as possible, return money, regards-shiv dular prasad-[protected]

I transferred money from my paytm wallet to bank account.It is still showing pending.MY money has been deducted neither my money get trasfer to bank nor payback to paytm wallet.THE amount is 3000 n txn id is::[protected].so please refund my money to paytm wallet as soon as possible

In ref to wallet txn id :[protected], ...the status is transfer pending despite attempts to reach paytm customer support...
I had to make purchases n it was my whole month's allowance sent by my dad whom I had just got familiarised with sending money via paytm rather than line up in banks..
And now all of it is stuck in a limbo, neither in paytm wallet nor in my bank account...and no satisfactory response from Paytm side... In case the transaction failed, why not refund it instantly to wallet, or follow it up with the bank...
Being a RBI approved wallet, I was really beginning to trust...And I do even now..
But such operational fallacies just shake it...
Thank you for ruining my new year's eve...n leaving me penniless at the beginning of the month...
I can't tell dad what happened... It will be embarrassing to tell Paytm sucked after having recommended it myself to him...

My Paytm account was registered with my phone number [protected] and i had the balance of 11600 but all of a sudden my phone hanged and i had to reset my phone but when i downloaded it again and i lost all my balance and after that all i can do is email paytm everyday.
If anybody can help me then please contact me
My email id is [protected]@gmail.com

Dear Sir, Wanted to Inform you that
I have transfered 5000rs to my paytm apps from 24\12\2016
to my icici bank
But i got failed, But debited 5000rs from my bank account'
please help, already complaint him but not responding.
probulem issued date -24\12\2016
my reg mo- [protected]
my transaction order no- [protected]
cc transaction no- [protected]

I have purchased the movie tickets in the paytm app in the geetha mutiplex at 24 decmber 2016 at 5:00 pm i hav booked th tickets.For the first time the transaction has failed and deducted the money from my bank accountbut the transaction has failed and money has deducted and donot refunded the money till now so I havequery about myrefund. Please provide the details about the transaction and my order id is[protected]

This paytm company withdrawl 13500=00rupees from my bank a/c. a/c no-[protected] in dated 27/12/2016 with seven times.reference number[protected]/[protected]/[protected]/[protected]/[protected]/[protected]/[p...⇄ .So please help me.And accept my complaint

I initiated a payment of 2640 towards electricity bill payment (Order no [protected]). Amount from my bank was deducted but bill payment failed. When i complained about it, paytm said (Mail) i will receive my money back within 48 hours. It's been more than 48 hours, no action taken yet. My new email was not replied. This was my first transaction on paytm and i feel cheated.in my initial complain

Hi Team, Urgent please
I have transferred 3 entries of Rs.4900 and Rs.5000/- to my saving bank a/c from my paytm wallet. These entries have been showing PENDING since morning and my wallet balance is less by above figures. Please transferred to my saving a/c or put back to my paytm wallet urgently.
Regards & Thanks
Leela - Hansa Dutt
[protected]

This is the 6th email i am sending regarding the same issue.
On 15/12/2016 a failed transaction for 6000.00 INR occured with the reference "IIN/Paytm Mobil/[protected]
6000.0"

On 16/12/2016 for the failed transaction a refund of 6000.00 has been initiated with the following reference number" IIN/Paytm Mobil/[protected]".

On 26/12/2016 you have reverted the refund done on 16th for the failed transaction and i have confirmed the same with the bank the following is the reference

"IPS REV DT 15-16.12.16_9084-II 6000.0"

Now moving on to the most recent issue.

On 20/12/2016 there have been 2 failed transactions for 529.00 INR with the following references i.e

" VIN/PAYTM /[protected]/0 " and " IIN/Paytm Mobil/[protected] " respectively.

And there was only one refund on 20/12/2016 with the following reference " IIN/Paytm Mobil/[protected] ".

Which means there is still another 529 refund to be initiated which was not all the while and today i.e

29/12/2016 you have reverted the refund which was done on 20/12/2016 with the following reference '' IPS REV DT[protected].12.16_2 " as i have confirmed same from my bank.

What the hell on earth is happening.

I have reached out to you people on number of ocassions and i have no response at all.

You do not have phone support and you do not respond to the emails.

You are obliged to issue a complete refund of 6000.00 + 529.00 + 529.00 which makes a total of 7058.00 .

This is not acceptable.

Please address to this issue at the earliest and make sure the refund of 7058.00 is immediately issued.

Hi
sir/madamToday ([protected] my Paytm wallet ) to transfer an amount of Rs.1000 and 4000 ( my wallet balance )into the bank account . While transferring the amount and entering the full details and OTP code ( the account no. was already registered )a ‘technical error transaction ‘ was displayed and showing pending
transaction could not be completed but in the mean time I the massage of ‘0’ balance in my wallet and an amount of Rs.00.oo...

I had transferred a sum of Rs.4600/- to my Paytm Wallet, the amount was debited to my savings a/c by ICICI Bank Thane West through Paytm.com
The transaction id was [protected] dated 23.12.2016.
This amount is not reflecting in my paytm a/c wallet inspite of the fact that I did not do any transaction using my wallet.
I have made repeated complaints to Paytm customer care team but the issue is not resolved yet.
Neena Rajgopal