PayTM Mobile Solutions Complaints & Reviews

On 24 december I sent 4500rs to my bank account. But I am not receive my amount. I create more than 20 tickets but there is no one cantact me regarding this. I want my money back. Please I request you to help me. I call to my bank but everything is right with your account.This is paytm fault.Worst thing is customer call no there is only computer voice no one there to solve people's problem. I WANT MY 4500RS BACK thats it.

Hi this is Neetika

I was transfering money through paytm BAnk txn ID:[protected]
My amount of Rs 5000 is not transferred to bank and it is still showing pending and I m in very much in need of that money and I m not getting any response from paytm side as I logged complaint 10 times and it is very irritating and mentally torturing
Please help me and sort out this problem as soon as possible

Regards
Neetika
[protected]

Hello Sir / Madam,

My pay tm no. [protected]

My Order id is [protected] and my DC Transaction no. [protected]. We recharged my paytm wallet from Rs. 500 as on 20th December 2016. My amount deduct from bank account but not wallet recharge. Then we got message from your end my deducted money send to my bank but not received my money in bank.

I contacted my bank n cited ARN no. 75503726356010747584962 given by Paytm, but they said they cannot help me bank customer care said they have no system to check ARN or RRN no. So, like a fool i am running from pillar to post...neither paytm nor my bank are helping me..both blame each other...pl solve my issue urgently..

If you refund my money in my account please send me transaction number than I will take action on bank otherwise your fault.

I think i think should go to consumer court against you.

Your pay tm customer
FAIYAZ AHMAD

My below orders are showing pending from long time. Money got deducted from my account, but transaction not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also.m y transaction id;:1)[protected],
2)[protected]
3)[protected]
4)[protected]
5)[protected].
I have raised ticket 5 times.but no reply from the team.this is the first time am facing this type of issue with paytm.please go through the issue and do the needful

Dear Sir/Mam,
I added money from my bank of syndicate account to my paytm wallet Rs.200 for send to bank.but I cannot transactions the amount to other banks so iam take return to bank option.still did not credited Rs.200 amount in my bank of syndicate account last 7 days above.
my wallet added in 200/- but my syndicate bank account 2 time debit 400/- recived wallet amount 200/- i received a message that your amount will be refund in your bank account but not received yet.

Transaction ID : [protected]
My order No:[protected]
mobile No: [protected]
Amount : Rs.200

added to paytm account 200/- but my account syndicate bank 400/-debit my account plz shootout the problem so need full
TXN id:[protected]

Dear sir,
I have booked ticket on 24th dec via order no [protected] of Dangal movie. but the status of order shows payment pending and also no ticket is generated against this order. But still payment is deducted from my balance and also i got no refund against failed order. I try to contact you many times by clicking paytm assist which only creates ticket succefully.

but either there is no response from your side or didn't get refund against my failed order.

Regards
Sumit Nagpal
[protected]

Hi

I have tried to transfer money from Paytm to my Bank account but i am not able to Send initially it shows transaction pending after words its showing like filed,

I have complained about the Subject i got response like with 3 options that is
1 Transaction Limit for the month 25K but i have not Crossed
2 Mobile number not Verified My I have given my Registered mob num only
3 Bank Down Time I have Tried to Transfer Morning time not Bank Down Time.

Regards
Navin

Sir, i am a paytm new paytm user.when i installed this app, i make payment of rupees 50/- through SBI DEBIT CARD.This transation was successful and money had deducted from my bank account.
On the very next i found a option of resend money from paytm wallet to bank.so i click on the option to retransfer of money to my bank, only just to test the trustworthiness of paytm system.just after i found a message from paytm that "they have been refund my money to my bank account and the bank may take up to 7 working days to refund my money, for any queries please contact your bank."

After getting this message, i had been waiting for 7 working day but didn't get any credit in my bank account from paytm.so i contact to sbi helpline number regarding my problem, but sbi authority straightly refuse to help me regarding this as they are unable to do so and adviced to contact paytm authority.
Then after i tried to contact paytm through so many helpline number, i.e. [protected], [protected], [protected] etc.i got these number from paytm wabsite.all these numbers are even not tollfree.after tring so many times i failed to talk to any of the paytm authority so now i am hopeless of refund of my money.my paytm number /whatsup number is [protected].
paytm order id[protected],
transactio id-[protected].date-23/dec/2016
I have securely kept all evidence regarding my complaint and going to take legal action, but i don't know what are the procedures.If any body is facing same type problem please contact to help me on my whatsup number.
paytm is very badly chatting people, so we must have to raise our voice.

I AM ANUP FROM BERHAMPUR, ODISA.

Sir
I very recently installed paytm. I transferred some money in the wallet and started doing transactions. It was ok. But 3 days back i put Rs. 1000 in my wallet and made a paymentof around 475. But from next day thae remaining amount is missing from my wallet. A person transferred Rs. 5000 twice to my wallet. The amt got debited from his bank account. I received an sms stating tht my wallet has been credited with Rs. 10000. But when i check no amount is there.
In the meanwhile i tried to generate the bar code but i couldnt do it. So i uninstalled the app and then re installed. But now i am not even able to login. Error message is coming saying that the same mobile number is with another account. This is my personal mobile number.
Pls guide me as soon as possible as i am not able to take the money i received.

Regards
Deepak Bhass

Mr. paytm... look on this metter. i make a bill payment of Rs.450/- i didn't got my cashback or LED bulbs offers.I Want cash back or LED bulbs regarding a Electricity Bill payment.
Bill Payment for BSES Rajdhani[protected].
Promo Code :LED125 Applied.
Now i want my offer.. let me know about that immediately.
I m telling for paytm also not gor the seller only. U people putting blames or client request to others... why...?
Client need just the solution not political views. So please do much better solution to everyone.
Thank you.

Hi Team,

Kindly note that Rs 1000 via transaction ID -[protected] dated 19th Dec has been deducted from my paytm wallet ([protected]) whereas the same has not been added to payee's wallet ([protected])

I've reported this several times, however, unable to get any positive response despite multiple follow ups. This has certainly affected my faith on Paytm transactions because the support department seems to be inefficient in putting up a detailed analysis and provide proper resolution. Also, there is no number for wallet queries/complaints wherein I can call and explain the situation unlike most of the service providers in the country.

Paytm is taking everyone's money and not providing the services, products to them.
Same fraud happened with me as well.
Provide me the solution for the issue ref id #15665555
Product hasn't been delivered on promised date i.e 28/Dec/2016
Product order No is [protected]
12:33 pm, Dec 20 2016
I want to purchase other things from paytm, if you do like this. It is not a good practice.
If you will continue doping the customers I am going to submit an FIR against the company.

Money sended to other paytm wallet. Amount deducted from my wallet. But not recieved in other wallet. When complaint, no one from paytm responded. Fraud

I lost Rs 10, 000 /- from my savings account, i didn't even authorized any transaction on that day, but when i spoke to bank people they are telling that, i only authorized that transactions, but to be fact i didn't received any secure OTP releated to that transactions. i can clearly see in my statement that amount i was debited to VIN/PAYTM /[protected]/0 & VIN/PAYTM /[protected]/0. i going to lodge a criminal case againt PAYTM regarding this fraudulent transactions in police station, also going to send an email to Banking Ombudsmen of RBI requesting to stop their operations/or to take action against them.

Though i tried to reach PayTM costumer care to discuss about this transaction, my call is been diverted to BLOODY USELESS IVR, and not directing to speak with the executive.

I HV used Paytm wallet for my metro card recharge through my ATM on Dec 27 2016 and process was incomplete but balance was already deducted from my bank account and till now it's not refunded. I was try to use my metro card for traveling but I could not use card. So pls help me and tell me the process to resolve this problem bcoz I believe on service of pay TM and I will get my balance soon...

I transfred money from my bank sbp to paytm wallet in 3 unit on 10 dec i.e 4000, 5000, 5000 but money had not credit in wallet but debit from bank, after few days 4000 in return in bank but still 10000 is not credit, plz give me a solution, plz plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...⇄

My transaction Id: [protected] an amount of Rs 2000 was requested to refund into my credit card account. Today it completed 11 days from the request and still it is not reflecting in my credit card account nor in Paytm wallet. The refund status shows as pending in Paytm. Whenever I raise a complaint I will get a reply after two days saying it will be credited within two working days and mail says they working on priority. But nothing happened with even after 11 days.

I have transferred amount from my Paytm wallet to my bank account, the result shown in the app is PENDING but the amount from my wallet has been deducted. Plz guide me as soon as possible it's bit urgent. I have registered a complaint there itself in the app but it's not responding. I was in hurry it was bit urgent so kindly fix my problem as soon as possible.

Sir plz help me
Ir mera paytm me regestration number [protected] hai
Or atm no sbi [protected] hai mene paytm walet me 1000+5000 dale the fir mene refond vapas usi din le liye the 5000 rupees ka bank txn id hai [protected] or paytm cash txn id hai [protected] time hai 9/12/2016 10:51:35

Or 1000 rupees ka bank txn id hai [protected] or paytm cash txn id hai [protected] time hai 9/12/2016 10:55:10
Muje msg aaya tha 7 days me aapke khate me refond mil jayenge
Mgr aaj tak refond nahi mila
I requst plz muje paisa vapas mil jaye
Please help kijiye meri.
Aapka dhanyavad

Yasin kureshi

Hi team,

I have transfer 5000 and 4000, amount is deducted but the order ID is in pending status.my paytm wallet number is [protected] please check and help as I don't have money to return.there is no customer care to resolve the query.

Daily am facing the problem when we are transferring to the bank.company intentionally keeping money in paytm account.

Please complete the below order ID as I need the money urgently or refund to wallet.

Order ID [protected] and amount 5000
Order ID [protected] and amount 4000