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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 550

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E
ER Ankish Dhiman
from Jammu, Jammu and Kashmir
Dec 28, 2016
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Address: Ambala, Haryana, 133001
Website: paytm.com

I have added 500 rs to paytm wallet on 7/12/16. but the amount of 500 is deducted form my account 2 times from my account that means paytm have charged me 500*2=1000rs from my account and loaded my wallet with only 500rs . account statment is attached of decuction . my registered mobile no is [protected]. i emailed the compant for the concern along with my bank statement & also raised tickets for the same from my paytm app . but still the issue is not resoved .
regards
Ankish Dhiman
Dec 29, 2016
Updated by ER Ankish Dhiman from morning i am getting fraud call regarding the case . from number [protected], [protected], [protected]. these people started calling me from 6:30 am in the morning demanding my passwords of paytm account and my card details . even person calling form the no [protected]. saying that he is calling form paytm head office noida and also send me the password reset link on my mobile and told me to forward on his number while he is on call . i refused to provide them any details .
Dec 30, 2016
Updated by ER Ankish Dhiman no update till yet on case
Mar 06, 2017
Updated by ER Ankish Dhiman case is still pending
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    S
    shaiksameer888
    from Hyderabad, Telangana
    Dec 28, 2016
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    Hello Team,

    I have added the money to the paytm wallet and tried to transfer the amount to the bank today.

    Money got deducted from the wallet, but not got credit to the bank account.
    The status is showing as 'Pending' in passbook. Could you please revert it back to the wallet or send it to the bank.

    Two Transactions

    Walledid: [protected]

    [protected]
    View replies
    Same here... I was also facing the same problem bro..

    Payment to bank not credited - Comment #2627347 - Image #0
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      U
      umang229
      from Kolkata, West Bengal
      Dec 28, 2016
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      Address: Sambalpur, Odisha, 768003
      Website: paytm.com

      Sir i have recharged Rs100 20 day ago but still i have no receive cash back . Applied promo code GET100 was sucessful but can not received cash back.

      Tv recharge id no- [protected]
      Mob no - [protected]

      Sir take immediate action on the above mattet so my trust on paytm will be high

      Thankiny you
      Umang agrawa
      Add khetrajpur
      Odisa pin no
      768003
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        S
        Sandeep2605
        from Dinanagar, Punjab
        Dec 28, 2016
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        Address: Amritsar, Punjab, 143001

        Respected sir/madam I added money of 1950 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id[protected]
        Dec 28, 2016
        Updated by Sandeep2605         espected sir/madam I added money of 1950 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to pending but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id[protected]
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          V
          Vipul gupta@
          from Gaya, Bihar
          Dec 28, 2016
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          Address: Jhunjhunu, Rajasthan, 333503
          Website: Paytm

          Respected sir/madam I added money of 20000Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. my order id is [protected]
          Bank Txn ID- [protected]
          Dec 22, 2016
          Yugandhar Dama's response           Please update m number [protected] for email I'd [protected]@gmail.com
          View replies
          I am order sport watch some reason I have cancel order but cash back not received please cashback

          Paytm sent but not received in bank account - Comment #2627066 - Image #0
          Reply
          I had take a ride from uber. And my payment mode was paytm. Somhow firsttime uber didn't get the bill amount, and they tried it second time from paytm.
          In my paytm passbook there is two transection for the same bill. But the bill amount is deducted twice. I requested paytm but there is not any response from paytm. TAKE CARE OF PAYTM USE.

          Paytm sent but not received in bank account - Comment #2627093 - Image #0
          Paytm sent but not received in bank account - Comment #2627093 - Image #1
          Reply
          Maine Friday ko apne bank account se 2500 paytm me shift kraye the Mere bank me se 2500 deduct ho gya h bt my paytm balance show 0 rupees plz resolve my problem I really need it.. Kindly request to payback my money

          Paytm sent but not received in bank account - Comment #2627116 - Image #0
          Paytm sent but not received in bank account - Comment #2627116 - Image #1
          Reply
          M paytm se bank m paise transfer kr rha tha but mere account se paise cut gye ...
          or na to wo paise wallet m shoew ho rhe h na hi paise transfer huye...
          Reply
          Please update my mobile number my mail IID [protected]@gmail.com my new m number is [protected]
          Reply
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            N
            Nilesh Choudhary91
            from Pune, Maharashtra
            Dec 28, 2016
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            Address: 411037
            Website: www.paytm.com

            I had paid bill of MSEDCL of 420 rs and money has been deducted from bank and bill is not paid plz refund my money to my paytm wallet nxt time i will take care and will not pay any kind of bill through paytm is this kind of service i m getting from paytm i had complain many time but there is no reply from paytm i had also requested for getting my wallet upgrade and get my documents picked for kyc process i had also got appointment but no one visited to pick up documents very disappointed from this kind of service plz look for my complaint and take soon action
            Dec 22, 2016
            [email protected]'s response             Ticket booked through irctc .payment made through paytm transaction I'd [protected].ticket not received
            View replies
            Transferred to BankBank Txn ID: ONE97.7417.[protected]Paytm Cash Txn ID [protected]-12-22 10:43:53 PM
            Reply
            Dear sir
            I have transferred money rs 1879 Paytm wallet to my Kotak account. 4dys ago but not yet credit in my bank or Paytm account.
            Many times email to Paytm but no any reply from Paytm.
            Please help.
            My m no [protected]
            Reference no-74678446355516097514696
            Order ID [protected]

            Lalit bisht
            Reply
            Dec 23, 2016 i was rechered UTS mobile app rs 400 + 11.50 rs. But, transaction was failed. My money was lost. When get my money?
            Reply
            Wallet mai se reund to bank par kaha paise jate hai mere wallet mai se paise cut gaye yai mujhe abhu tak mile nahi
            Reply
            Transaction I d [protected] ticket not received ticket was booked through irctc .payment was made through paytm but received only teas action I'd .no ticket
            Reply
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              A
              ashish9926
              from Noida, Uttar Pradesh
              Dec 28, 2016
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              Website: paytm.com

              Order i.d--[protected]
              Bank transaction i.d--[protected]
              paytm cash txn id- [protected]
              amt-4000.00
              date- 20/12/2016
              mob. no.- [protected]
              email id- [protected]@gmail.com
              paytm i.d mobile no--[protected]
              PLS REFUND MY PAYMENT

              i have credited rs 4000 from PNB debit card, payment received in my paytm wallet than i returned this amount in bank but payment was not received in bank account. so pls refund my payment rs. 4000...
              View replies
              My mobile no. [protected]. I am booking for flight . It is canceled. My fund 6600 automatically to paytm watwet tranfer. I am transfer my account request send now. It is already 48 hrs over. My fund not received my saving account in a maharashtra bank. Pls urgently transfer.
              Ashish gupta.

              My payment is debited from wallet but not receive in bank account - Comment #2627085 - Image #0
              My payment is debited from wallet but not receive in bank account - Comment #2627085 - Image #1
              Reply
              I have forget my paytm password please kindly help me continue to my account
              Reply
              Hi, my self anita .my order id is [protected].I have placed so much request regarding my refund but no one is giving me proper responce kindly resolve the matter becuase I did not recieve my refund in account my mobile no is [protected].my email id Rs.[protected]@gmail.com.kindly resolve this matter as soon as possible.

              Regards
              Anita singh
              Reply
              RESPECTED SIR
              on 9th of dec I had made the paymet of 8200.the i d is [protected]
              but from your side the transition made twice on the no [protected]
              Reply
              Yesterday I have add 3048 rupees in my paytm wallet from HDFC debit card. But matter is that amount deducted from my bank account but not added in my paytm wallet.
              Reply
              Hello
              Yesterday I was using Paytm wallet.when i was adding money on paytm wallet and after transition the money is debited on my bank account bt money is not credited on paytm wallet so please refund my cash rs of 271
              Reply
              After cancel the transaction of 1000 rupees. my amount showing me pending last wednesday. till now nothing get my amount. please help me to return my money quick.
              Reply
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                R
                Rushabh Desarda
                from Noida, Uttar Pradesh
                Dec 28, 2016
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                I had done bill payment of the msedcl but when i checked bill payment history on mahavitaran website they shows your bill payment not received yet. So i'm calling to mahavitaran customer care and asked about my payment they told me that your bill payment is not paid.
                O please help me.
                Order #[protected]
                I mailed paytm but they didn't repose.
                Dec 23, 2016
                sreekanth6678's response                 Rs.5000 debited from account but it not added to paytm wallet please resend money to my paytm waalet
                Dec 28, 2016
                Updated by Rushabh Desarda                 Amount Deduct from my Paytm Wallet but not done my electricity bill payment.

                View replies
                I pay UOR fees emitra through paytm reciept not found please provide my payment reciept

                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627071 - Image #0
                Reply
                While useing send to bank option gives error in transaction & showing pending status in passbook from last 4 to 5 hours & deduct amount from wallet to.
                Plz return my money to my wallet or make my transaction successful.

                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627073 - Image #0
                Reply
                I am add money debit card 15/01/2016 rs-1000 transaction is failed but money debit my bank account PayTM no refund money my bank account after four week I am contact [protected]@paytm.com but no solve my problem paytm care

                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627081 - Image #0
                Reply
                My number is [protected] and recharged to bsnl for 71, , , they didn't recharge and send the order is successful...i recommend you to not use paytm ...you will lose your money... i submitted a request no reply...
                i won't use this here after switch to mobikwik or other paytm is fraud...
                always the same reply see in the screenshot

                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627083 - Image #0
                Reply
                Hello Sir,
                Adding money to wallet is unsuccessful and also did not got money refunded to my bank account.plz solve it as soon as possible details are given in the pics.

                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627104 - Image #0
                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627104 - Image #1
                Amount deducted from my paytm wallet but not done my electricity bill payment. - Comment #2627104 - Image #2
                Reply
                Rs.5000 debited from my account but it not added to paytm wallet,
                OTP NO is expired, how can i get refund
                Reply
                Mera 950 wallt me ricive kro.cont [protected]
                Reply
                I have send 3500 rs money to my icici account from paytm.till now its not recieved.i requesting you to send me the money soon.
                Reply
                I don't want to upgrade my account but the appointment is fixed I want to cancel the appointment but it is not cancelling pls resolve this problem as soon as possible. I want to cancel the appointment pls soon solve this my email Id is [protected]@hotmail.com ok pls look into this matter and solve it pls...
                ...
                Reply
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                  A
                  ayyi
                  from Hyderabad, Telangana
                  Dec 28, 2016
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                  I have returned money from my paytm wallet 15000/_21 dec 2016 but I have not received in bank account I complainted to paytm care many times but the customer care given only one answer that wait 2 day or 3 days but I have been waiting since 8 days but no response and not received amount .please resolve this issue

                  Wallet order id[protected]
                  Dec 28, 2016
                  Updated by ayyi                   Please refund urgently to account
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                    S
                    Sanjay Bauri
                    from Kolkata, West Bengal
                    Dec 28, 2016
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                    My name is sanjay kumar bauri.my submit
                    mo.no.is [protected].i losed my ID and password.please halp me.

                    Thank you
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                      N
                      neha.tanwar
                      from Delhi, Delhi
                      Dec 28, 2016
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                      Address: New Delhi, Delhi, 110015
                      Website: pay tm

                      Respected sir/madam I added money of 5000Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. my order id is [protected].

                      regards
                      rahul tanwar
                      [protected]
                      Dec 23, 2016
                      Raaaaaaaaaaj's response                       My wallet is payment transfer bun not receive to bank account plz my money to transfer to my bank account and no response to paytm customer care plz follow my request
                      View replies

                      Paytm Mobile Solutions — Balance refund in bank Acount

                      Plz refund my case 500 rs only
                      Reply
                      I recharge my paytm wallet from my bank acount of 2000 rs then i return money to bank 2000 deducted from my paytm wallet but my bank did nt get money

                      Amount not transfer in my bank account - Comment #2627097 - Image #0
                      Reply
                      There was debited 1000 in my bank account
                      But balance is not in paytm wallet
                      Add money to my paytm wallet or bank account otherwise I take legal actions

                      Amount not transfer in my bank account - Comment #2627098 - Image #0
                      Amount not transfer in my bank account - Comment #2627098 - Image #1
                      Reply
                      I transferred amount of 760/- INR via my ATM to Paytm account. Amount was deducted but sitll I didn't receive amount in my Paytm wallet. I tried contact to customer care executive but number was wrong. So please suggest me what I do.
                      Is this really reputated online company or what. I need my money back

                      Amount not transfer in my bank account - Comment #2627101 - Image #0
                      Reply
                      Hi,
                      Yesterday, I paid for ticker booking on IRCTC but as per details, transaction was failed so I request you to refund Rs. 6475.38 into my paytm wallet. My Transaction ID was [protected]. Please help me out from this problem.

                      Amount not transfer in my bank account - Comment #2627114 - Image #0
                      Reply
                      Bhai same happen with me today
                      Reply
                      Dear Team,

                      i Transfered my Paytm Money to My bank account on 21st December 2016 My cash is Debit from my PAYTM wallet But Still showing Status is Pending please Resolve this problem and Do the need full..

                      My Mobile no is:-[protected]
                      TX id:- [protected]
                      Date :-21/10/2016
                      Reply
                      Dear all

                      I have deposited Rs. 2000.00 in ICICI Bank in paytm account on 22/12/2016
                      the amount has been not transfered to my account. When I ask ICICI Bank for the same they said the amount has been transfered to paytm account when i try to contact Paytm i am not getting proper answer
                      Reply
                      Please my pement transfer to paytm wallet to bank but pement is pending no answer to paytm customer care and no rply my wallet pemet is pending 5000 rupis plz paytm customer care help and carefully and my request to follow plz plz
                      Reply
                      Order place problem.I can not get order payment information page in paytm application.It is directly comming order summury pag.So order was failed.I am facing this issue since last one week.I can not get payment page in paytm mobile APP.So I have payment awaited problem.
                      Reply
                      I transfer Rs 2000 from my paytm wallet to bank account... Amount has been deducted but its not transfer yet... Its been 35 hours now. I am so worried please help me... !!!
                      Reply
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                        D
                        dineshkumar0311
                        from Chennai, Tamil Nadu
                        Dec 28, 2016
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                        Address: Gurgaon, Haryana, 122503

                        Dear sir,
                        I have 1800 rupees in my paytm account. I recharge my mobile number on 22nd dec. 2016 but i don't because i shows session is expired then i login my account but it shows wrong password and then it shows your account is temporarily locked then after 2 hrs i again login then i shows nil 0.0 balance instead of 1800 rupee.
                        It is first time i am seeing this kind of thing still using paytm ( last 2yrs).

                        My Paytm Account number is link with my mobile number [protected].

                        I would request to refund my money as soon as possible.

                        Thank you

                        Regards
                        Dinesh
                        [protected]
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                          R
                          Ramya.3013
                          from Hyderabad, Telangana
                          Dec 28, 2016
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                          Address: Anantapur, Andhra Pradesh
                          Website: www.paytm.com

                          My order id#[protected]...I transferred RS.1000 /- from my Paytm wallet to my SBI bank account...Money got deducted from my Paytm wallet but still not deposited in my account...It is displaying a pending message in...please resolve it as soon as possible or else refund my money to my Paytm wallet it was an urgent issue please please resolve it within one day
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                            O
                            om_singh
                            from Delhi, Delhi
                            Dec 28, 2016
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                            Address: 110016

                            Sir I have attempt two transaction of rs 1200, 2500 to return to the bank .
                            But both are in pending state .
                            As per your email, money will be refund I paytm wallet or in bank in 2 days but till now no refund takes place .plz sir hurry up
                            my refund order id is [protected]
                            paytm no-[protected] Anand singh
                            Dec 28, 2016
                            Updated by om_singh                             Sir

                            please resolved my isssue or to attract at least some kind of attention
                            my paytm no-[protected]
                            order id is for refund - [protected]
                            name of the paytm- anand singh
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                              S
                              Sanhit Banerjee
                              from Barddhaman, West Bengal
                              Dec 28, 2016
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                              Address: North 24 Parganas, West Bengal, 700056
                              Website: Paytm Solutions.

                              I attempted to recharge my Paytm Wallet with a sum of ₹700, by transferring money from my Bank Account on 24th December, 2016. Although the money got deducted from my Bank Account it has not yet been reflected in my Paytm Wallet. The 24×7 Customer Care of Paytm that the money would get credited within 48hrs, but it's been around 3days, still no money has been reflected in my Paytm Wallet. Please see to it that my issue gets resolved asap. I have also sent an email at [protected]@paytm.com but haven't received any reply yet.

                              Regards,
                              Sanhit Banerjee
                              [protected]
                              [protected]@gmail.com
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                                K
                                karthik idea
                                from Chennai, Tamil Nadu
                                Dec 28, 2016
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                                Address: 6000016

                                Dear Sir/Mam,
                                I added money from my bank of baroda account to my paytm wallet Rs.2000 for send to another bank.but I cannot transactions the amount to other banks so iam take return to bank option.still did not credited Rs.2000 amount in my bank of baroda account last 7 days above.
                                i received a message that your amount will be refund in your bank account but not received yet.

                                Transaction ID : [protected]
                                My order No:[protected]
                                mobile No: [protected]
                                Amount : Rs.2000
                                +1 photos
                                Dec 28, 2016
                                Updated by karthik idea                                 Dear sir,
                                I added money from my bank of baroda account to my paytm wallet Rs.2000 for send to another bank.but I cannot transactions the amount to other banks so iam take return to bank option.still did not credited Rs.2000 amount in my bank of baroda account last 7 days above.
                                i received a message that your amount will be refund in your bank account but not received yet.

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                                  R
                                  ramkishor14274
                                  from Aligarh, Uttar Pradesh
                                  Dec 28, 2016
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                                  Address: Agra, Uttar Pradesh, 282001
                                  Website: [email protected]

                                  Dear team

                                  Pls help do needful below mention query

                                  My paytm no — [protected] & this no. I am use for paytm transition

                                  I am sending amount 11000/- total with 03 times sending

                                  Details are below —

                                  On dated 17/12/2016 i send payment to canara bank — paytm txn id — [protected] & bank txn id is - [protected] & showing in wallet is sucess but not credit in my account.

                                  & also 03 times (500*3) sending in bank account then the apyment in not reflect in my account

                                  Pls help do needful for future relationship with paytm

                                  Regards
                                  Ramkishor agrawal
                                  [protected]
                                  [protected]
                                  [protected]@gmail.com
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                                    M
                                    Manali Goswami
                                    from Ahmedabad, Gujarat
                                    Dec 28, 2016
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                                    Address: Ahmedabad, Gujarat
                                    Website: [email protected]

                                    Movie tickets not booked at City gold on 25th December nd money debited from my paytm account

                                    I went to city gold shyamal box office nd display my msg which come from paytm but city gold shyamal tell me your tickets are not booked nd booking id is object object.

                                    My show is start nd tickets not received from city gold shyamal

                                    Nd money is also debited from my paytm account
                                    +1 photos
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                                      N
                                      naziya hoble
                                      from Mumbai, Maharashtra
                                      Dec 28, 2016
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                                      Address: 411017
                                      Website: www.paytm.com

                                      1Order No : [protected] Amount : 5000Rs Date : 28/12/2016 Time :10:45 AM Status : Pending
                                      2Order No : [protected] Amount 100Rs Date 28/12/2016 Time :12: 57 PM
                                      Status : Pending
                                      3Order No :[protected] Amount 300 Rs Date 26/12/2016 Time : 12:19 AM:
                                      Status : Retry

                                      please check my above 3 Order Numbers

                                      Balance Duducted from my Pay TM Wallet but still not receive in My Bank Acoount Or neither my PAY TM Wallet

                                      Kindly look into this matter and return my Amount immediately.
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                                        Parshant Srivastva
                                        from Delhi, Delhi
                                        Dec 28, 2016
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                                        Address: 141007
                                        Website: Paytm

                                        Pls credit my bank a/c immediately. I return 5000 rs to same bank from which ac i debit paytm wallet. Paytm wallet showing transfer sucessfully but bank not credit my amount. Pls solve my problem. I transfer on[protected], bank txn i'd - [protected] and wallet order id-[protected]. Pls solve this it's too late. Money for operation. Thnks
                                        +1 photos
                                        Dec 28, 2016
                                        Updated by Parshant Srivastva                                         I transfer 5000 rs in my bank a/ c on[protected]. Its successfully transfer from paytm wallet but not credit in bank account. Pls credit my a/c urgently. My bank txn i'd - [protected] and wallet order id-[protected]. This money for an operation but not credit till date. Pls credit the a/c. Thanks
                                        Dec 28, 2016
                                        Updated by Parshant Srivastva                                         Pls solve my transction
                                        Dec 31, 2016
                                        Updated by Parshant Srivastva                                         Pls credit my bank account its too late money urgently required to me
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                                        Paytm has very poor service. No service
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                                        Parshant Srivastva's [Complaint's author] reply, Dec 31, 2016
                                        So poor service really
                                        I transferred money to my account through paytm. Its still showing status pending since long time. Could you tell me how much time it take to successfully credited into my account.Its so poor service honestly.
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                                        Parshant Srivastva's [Complaint's author] reply, Jan 2, 2017
                                        When u transfer money
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