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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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S
Sujithss
from Bangalore, Karnataka
Dec 28, 2016
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Address: 560037
Website: Paytm

My transaction Id: [protected] an amount of Rs 2000 was requested to refund into my credit card account. Today it completed 11 days from the request and still it is not reflecting in my credit card account nor in Paytm wallet. The refund status shows as pending in Paytm. Whenever I raise a complaint I will get a reply after two days saying it will be credited within two working days and mail says they working on priority. But nothing happened with even after 11 days.
Sir I s.vikas yadav I use paytm once I transfer money to bank to paytm wallet than with in 5 mins u returns to bank account at the same time the transaction order no is-[protected](2000rs) refund transaction order no: [protected](8000rs) and I mail to the paytm customer service mail I'd I got a reply with query number :Ref : 15088456 Your Query with Paytm Care (SF) please kindly take an. Action about this query rest I need an amount instantly and I went to bank also but there is no query from paytm they are saying place kindly take necessary action among this sir
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    Aditya Addi
    from Bengaluru, Karnataka
    Dec 28, 2016
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    Address: Bangalore, Karnataka, 560064
    Website: Paytm

    I have transferred amount from my Paytm wallet to my bank account, the result shown in the app is PENDING but the amount from my wallet has been deducted. Plz guide me as soon as possible it's bit urgent. I have registered a complaint there itself in the app but it's not responding. I was in hurry it was bit urgent so kindly fix my problem as soon as possible.
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      Y
      Yasin Kureshi
      from Ahmedabad, Gujarat
      Dec 28, 2016
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      Address: Rajkot, Gujarat, 363621
      Website: paytm

      Sir plz help me
      Ir mera paytm me regestration number [protected] hai
      Or atm no sbi [protected] hai mene paytm walet me 1000+5000 dale the fir mene refond vapas usi din le liye the 5000 rupees ka bank txn id hai [protected] or paytm cash txn id hai [protected] time hai 9/12/2016 10:51:35

      Or 1000 rupees ka bank txn id hai [protected] or paytm cash txn id hai [protected] time hai 9/12/2016 10:55:10
      Muje msg aaya tha 7 days me aapke khate me refond mil jayenge
      Mgr aaj tak refond nahi mila
      I requst plz muje paisa vapas mil jaye
      Please help kijiye meri.
      Aapka dhanyavad

      Yasin kureshi
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        T
        Touseef7809
        from Bengaluru, Karnataka
        Dec 28, 2016
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        Address: Bangalore, Karnataka, 560078

        Hi team,

        I have transfer 5000 and 4000, amount is deducted but the order ID is in pending status.my paytm wallet number is [protected] please check and help as I don't have money to return.there is no customer care to resolve the query.

        Daily am facing the problem when we are transferring to the bank.company intentionally keeping money in paytm account.

        Please complete the below order ID as I need the money urgently or refund to wallet.

        Order ID [protected] and amount 5000
        Order ID [protected] and amount 4000
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          E
          ER Ankish Dhiman
          from Jammu, Jammu and Kashmir
          Dec 28, 2016
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          Address: Ambala, Haryana, 133001
          Website: paytm.com

          I have added 500 rs to paytm wallet on 7/12/16. but the amount of 500 is deducted form my account 2 times from my account that means paytm have charged me 500*2=1000rs from my account and loaded my wallet with only 500rs . account statment is attached of decuction . my registered mobile no is [protected]. i emailed the compant for the concern along with my bank statement & also raised tickets for the same from my paytm app . but still the issue is not resoved .
          regards
          Ankish Dhiman
          Dec 29, 2016
          Updated by ER Ankish Dhiman
          from morning i am getting fraud call regarding the case . from number [protected], [protected], [protected]. these people started calling me from 6:30 am in the morning demanding my passwords of paytm account and my card details . even person calling form the no [protected]. saying that he is calling form paytm head office noida and also send me the password reset link on my mobile and told me to forward on his number while he is on call . i refused to provide them any details .
          Dec 30, 2016
          Updated by ER Ankish Dhiman
          no update till yet on case
          Mar 06, 2017
          Updated by ER Ankish Dhiman
          case is still pending
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            S
            shaiksameer888
            from Hyderabad, Telangana
            Dec 28, 2016
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            Hello Team,

            I have added the money to the paytm wallet and tried to transfer the amount to the bank today.

            Money got deducted from the wallet, but not got credit to the bank account.
            The status is showing as 'Pending' in passbook. Could you please revert it back to the wallet or send it to the bank.

            Two Transactions

            Walledid: [protected]

            [protected]
            Same here... I was also facing the same problem bro..
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              U
              umang229
              from Kolkata, West Bengal
              Dec 28, 2016
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              Address: Sambalpur, Odisha, 768003
              Website: paytm.com

              Sir i have recharged Rs100 20 day ago but still i have no receive cash back . Applied promo code GET100 was sucessful but can not received cash back.

              Tv recharge id no- [protected]
              Mob no - [protected]

              Sir take immediate action on the above mattet so my trust on paytm will be high

              Thankiny you
              Umang agrawa
              Add khetrajpur
              Odisa pin no
              768003
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                S
                Sandeep2605
                from Dinanagar, Punjab
                Dec 28, 2016
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                Address: Amritsar, Punjab, 143001

                Respected sir/madam I added money of 1950 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id[protected]
                Dec 28, 2016
                Updated by Sandeep2605
                espected sir/madam I added money of 1950 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to pending but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id[protected]
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                  V
                  Vipul gupta@
                  from Gaya, Bihar
                  Dec 28, 2016
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                  Address: Jhunjhunu, Rajasthan, 333503
                  Website: Paytm

                  Respected sir/madam I added money of 20000Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. my order id is [protected]
                  Bank Txn ID- [protected]
                  Dec 22, 2016
                  Yugandhar Dama's response
                  Please update m number [protected] for email I'd [protected]@gmail.com
                  I am order sport watch some reason I have cancel order but cash back not received please cashback
                  I had take a ride from uber. And my payment mode was paytm. Somhow firsttime uber didn't get the bill amount, and they tried it second time from paytm.
                  In my paytm passbook there is two transection for the same bill. But the bill amount is deducted twice. I requested paytm but there is not any response from paytm. TAKE CARE OF PAYTM USE.
                  Maine Friday ko apne bank account se 2500 paytm me shift kraye the Mere bank me se 2500 deduct ho gya h bt my paytm balance show 0 rupees plz resolve my problem I really need it.. Kindly request to payback my money
                  M paytm se bank m paise transfer kr rha tha but mere account se paise cut gye ...
                  or na to wo paise wallet m shoew ho rhe h na hi paise transfer huye...
                  Please update my mobile number my mail IID [protected]@gmail.com my new m number is [protected]
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                    N
                    Nilesh Choudhary91
                    from Pune, Maharashtra
                    Dec 28, 2016
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                    Address: 411037
                    Website: www.paytm.com

                    I had paid bill of MSEDCL of 420 rs and money has been deducted from bank and bill is not paid plz refund my money to my paytm wallet nxt time i will take care and will not pay any kind of bill through paytm is this kind of service i m getting from paytm i had complain many time but there is no reply from paytm i had also requested for getting my wallet upgrade and get my documents picked for kyc process i had also got appointment but no one visited to pick up documents very disappointed from this kind of service plz look for my complaint and take soon action
                    Dec 22, 2016
                    [email protected]'s response
                    Ticket booked through irctc .payment made through paytm transaction I'd [protected].ticket not received
                    Transferred to BankBank Txn ID: ONE97.7417.[protected]Paytm Cash Txn ID [protected]-12-22 10:43:53 PM
                    Dear sir
                    I have transferred money rs 1879 Paytm wallet to my Kotak account. 4dys ago but not yet credit in my bank or Paytm account.
                    Many times email to Paytm but no any reply from Paytm.
                    Please help.
                    My m no [protected]
                    Reference no-74678446355516097514696
                    Order ID [protected]

                    Lalit bisht
                    Dec 23, 2016 i was rechered UTS mobile app rs 400 + 11.50 rs. But, transaction was failed. My money was lost. When get my money?
                    Wallet mai se reund to bank par kaha paise jate hai mere wallet mai se paise cut gaye yai mujhe abhu tak mile nahi
                    Transaction I d [protected] ticket not received ticket was booked through irctc .payment was made through paytm but received only teas action I'd .no ticket
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                      A
                      ashish9926
                      from Noida, Uttar Pradesh
                      Dec 28, 2016
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                      Website: paytm.com

                      Order i.d--[protected]
                      Bank transaction i.d--[protected]
                      paytm cash txn id- [protected]
                      amt-4000.00
                      date- 20/12/2016
                      mob. no.- [protected]
                      email id- [protected]@gmail.com
                      paytm i.d mobile no--[protected]
                      PLS REFUND MY PAYMENT

                      i have credited rs 4000 from PNB debit card, payment received in my paytm wallet than i returned this amount in bank but payment was not received in bank account. so pls refund my payment rs. 4000...
                      My mobile no. [protected]. I am booking for flight . It is canceled. My fund 6600 automatically to paytm watwet tranfer. I am transfer my account request send now. It is already 48 hrs over. My fund not received my saving account in a maharashtra bank. Pls urgently transfer.
                      Ashish gupta.
                      I have forget my paytm password please kindly help me continue to my account
                      Hi, my self anita .my order id is [protected].I have placed so much request regarding my refund but no one is giving me proper responce kindly resolve the matter becuase I did not recieve my refund in account my mobile no is [protected].my email id Rs.[protected]@gmail.com.kindly resolve this matter as soon as possible.

                      Regards
                      Anita singh
                      RESPECTED SIR
                      on 9th of dec I had made the paymet of 8200.the i d is [protected]
                      but from your side the transition made twice on the no [protected]
                      Yesterday I have add 3048 rupees in my paytm wallet from HDFC debit card. But matter is that amount deducted from my bank account but not added in my paytm wallet.
                      Hello
                      Yesterday I was using Paytm wallet.when i was adding money on paytm wallet and after transition the money is debited on my bank account bt money is not credited on paytm wallet so please refund my cash rs of 271
                      After cancel the transaction of 1000 rupees. my amount showing me pending last wednesday. till now nothing get my amount. please help me to return my money quick.
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                        R
                        Rushabh Desarda
                        from Noida, Uttar Pradesh
                        Dec 28, 2016
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                        I had done bill payment of the msedcl but when i checked bill payment history on mahavitaran website they shows your bill payment not received yet. So i'm calling to mahavitaran customer care and asked about my payment they told me that your bill payment is not paid.
                        O please help me.
                        Order #[protected]
                        I mailed paytm but they didn't repose.
                        Dec 23, 2016
                        sreekanth6678's response
                        Rs.5000 debited from account but it not added to paytm wallet please resend money to my paytm waalet
                        Dec 28, 2016
                        Updated by Rushabh Desarda
                        Amount Deduct from my Paytm Wallet but not done my electricity bill payment.

                        I pay UOR fees emitra through paytm reciept not found please provide my payment reciept
                        While useing send to bank option gives error in transaction & showing pending status in passbook from last 4 to 5 hours & deduct amount from wallet to.
                        Plz return my money to my wallet or make my transaction successful.
                        I am add money debit card 15/01/2016 rs-1000 transaction is failed but money debit my bank account PayTM no refund money my bank account after four week I am contact [protected]@paytm.com but no solve my problem paytm care
                        My number is [protected] and recharged to bsnl for 71, , , they didn't recharge and send the order is successful...i recommend you to not use paytm ...you will lose your money... i submitted a request no reply...
                        i won't use this here after switch to mobikwik or other paytm is fraud...
                        always the same reply see in the screenshot
                        Hello Sir,
                        Adding money to wallet is unsuccessful and also did not got money refunded to my bank account.plz solve it as soon as possible details are given in the pics.
                        Rs.5000 debited from my account but it not added to paytm wallet,
                        OTP NO is expired, how can i get refund
                        Mera 950 wallt me ricive kro.cont [protected]
                        I have send 3500 rs money to my icici account from paytm.till now its not recieved.i requesting you to send me the money soon.
                        I don't want to upgrade my account but the appointment is fixed I want to cancel the appointment but it is not cancelling pls resolve this problem as soon as possible. I want to cancel the appointment pls soon solve this my email Id is [protected]@hotmail.com ok pls look into this matter and solve it pls...
                        ...
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                          A
                          ayyi
                          from Hyderabad, Telangana
                          Dec 28, 2016
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                          I have returned money from my paytm wallet 15000/_21 dec 2016 but I have not received in bank account I complainted to paytm care many times but the customer care given only one answer that wait 2 day or 3 days but I have been waiting since 8 days but no response and not received amount .please resolve this issue

                          Wallet order id[protected]
                          Dec 28, 2016
                          Updated by ayyi
                          Please refund urgently to account
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                            S
                            Sanjay Bauri
                            from Kolkata, West Bengal
                            Dec 28, 2016
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                            My name is sanjay kumar bauri.my submit
                            mo.no.is [protected].i losed my ID and password.please halp me.

                            Thank you
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                              N
                              neha.tanwar
                              from Delhi, Delhi
                              Dec 28, 2016
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                              Address: New Delhi, Delhi, 110015
                              Website: pay tm

                              Respected sir/madam I added money of 5000Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. my order id is [protected].

                              regards
                              rahul tanwar
                              [protected]
                              Dec 23, 2016
                              Raaaaaaaaaaj's response
                              My wallet is payment transfer bun not receive to bank account plz my money to transfer to my bank account and no response to paytm customer care plz follow my request

                              Paytm Mobile Solutions — Balance refund in bank Acount

                              Plz refund my case 500 rs only
                              I recharge my paytm wallet from my bank acount of 2000 rs then i return money to bank 2000 deducted from my paytm wallet but my bank did nt get money
                              There was debited 1000 in my bank account
                              But balance is not in paytm wallet
                              Add money to my paytm wallet or bank account otherwise I take legal actions
                              I transferred amount of 760/- INR via my ATM to Paytm account. Amount was deducted but sitll I didn't receive amount in my Paytm wallet. I tried contact to customer care executive but number was wrong. So please suggest me what I do.
                              Is this really reputated online company or what. I need my money back
                              Hi,
                              Yesterday, I paid for ticker booking on IRCTC but as per details, transaction was failed so I request you to refund Rs. 6475.38 into my paytm wallet. My Transaction ID was [protected]. Please help me out from this problem.
                              Bhai same happen with me today
                              Dear Team,

                              i Transfered my Paytm Money to My bank account on 21st December 2016 My cash is Debit from my PAYTM wallet But Still showing Status is Pending please Resolve this problem and Do the need full..

                              My Mobile no is:-[protected]
                              TX id:- [protected]
                              Date :-21/10/2016
                              Dear all

                              I have deposited Rs. 2000.00 in ICICI Bank in paytm account on 22/12/2016
                              the amount has been not transfered to my account. When I ask ICICI Bank for the same they said the amount has been transfered to paytm account when i try to contact Paytm i am not getting proper answer
                              Please my pement transfer to paytm wallet to bank but pement is pending no answer to paytm customer care and no rply my wallet pemet is pending 5000 rupis plz paytm customer care help and carefully and my request to follow plz plz
                              Order place problem.I can not get order payment information page in paytm application.It is directly comming order summury pag.So order was failed.I am facing this issue since last one week.I can not get payment page in paytm mobile APP.So I have payment awaited problem.
                              I transfer Rs 2000 from my paytm wallet to bank account... Amount has been deducted but its not transfer yet... Its been 35 hours now. I am so worried please help me... !!!
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                                D
                                dineshkumar0311
                                from Chennai, Tamil Nadu
                                Dec 28, 2016
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                                Address: Gurgaon, Haryana, 122503

                                Dear sir,
                                I have 1800 rupees in my paytm account. I recharge my mobile number on 22nd dec. 2016 but i don't because i shows session is expired then i login my account but it shows wrong password and then it shows your account is temporarily locked then after 2 hrs i again login then i shows nil 0.0 balance instead of 1800 rupee.
                                It is first time i am seeing this kind of thing still using paytm ( last 2yrs).

                                My Paytm Account number is link with my mobile number [protected].

                                I would request to refund my money as soon as possible.

                                Thank you

                                Regards
                                Dinesh
                                [protected]
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                                  Ramya.3013
                                  from Hyderabad, Telangana
                                  Dec 28, 2016
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                                  Address: Anantapur, Andhra Pradesh
                                  Website: www.paytm.com

                                  My order id#[protected]...I transferred RS.1000 /- from my Paytm wallet to my SBI bank account...Money got deducted from my Paytm wallet but still not deposited in my account...It is displaying a pending message in...please resolve it as soon as possible or else refund my money to my Paytm wallet it was an urgent issue please please resolve it within one day
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                                    O
                                    om_singh
                                    from Delhi, Delhi
                                    Dec 28, 2016
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                                    Address: 110016

                                    Sir I have attempt two transaction of rs 1200, 2500 to return to the bank .
                                    But both are in pending state .
                                    As per your email, money will be refund I paytm wallet or in bank in 2 days but till now no refund takes place .plz sir hurry up
                                    my refund order id is [protected]
                                    paytm no-[protected] Anand singh
                                    Dec 28, 2016
                                    Updated by om_singh
                                    Sir

                                    please resolved my isssue or to attract at least some kind of attention
                                    my paytm no-[protected]
                                    order id is for refund - [protected]
                                    name of the paytm- anand singh
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                                      S
                                      Sanhit Banerjee
                                      from Barddhaman, West Bengal
                                      Dec 28, 2016
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                                      Address: North 24 Parganas, West Bengal, 700056
                                      Website: Paytm Solutions.

                                      I attempted to recharge my Paytm Wallet with a sum of ₹700, by transferring money from my Bank Account on 24th December, 2016. Although the money got deducted from my Bank Account it has not yet been reflected in my Paytm Wallet. The 24×7 Customer Care of Paytm that the money would get credited within 48hrs, but it's been around 3days, still no money has been reflected in my Paytm Wallet. Please see to it that my issue gets resolved asap. I have also sent an email at [protected]@paytm.com but haven't received any reply yet.

                                      Regards,
                                      Sanhit Banerjee
                                      [protected]
                                      [protected]@gmail.com
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                                        karthik idea
                                        from Chennai, Tamil Nadu
                                        Dec 28, 2016
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                                        Address: 6000016

                                        Dear Sir/Mam,
                                        I added money from my bank of baroda account to my paytm wallet Rs.2000 for send to another bank.but I cannot transactions the amount to other banks so iam take return to bank option.still did not credited Rs.2000 amount in my bank of baroda account last 7 days above.
                                        i received a message that your amount will be refund in your bank account but not received yet.

                                        Transaction ID : [protected]
                                        My order No:[protected]
                                        mobile No: [protected]
                                        Amount : Rs.2000
                                        Dec 28, 2016
                                        Updated by karthik idea
                                        Dear sir,
                                        I added money from my bank of baroda account to my paytm wallet Rs.2000 for send to another bank.but I cannot transactions the amount to other banks so iam take return to bank option.still did not credited Rs.2000 amount in my bank of baroda account last 7 days above.
                                        i received a message that your amount will be refund in your bank account but not received yet.

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