PayTM Mobile Solutions Complaints & Reviews

Respected sir/madam I added money of 1100 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer.id [protected]

Dear sir i transferred money from paytm wallet to my bank account but its showing pending. The amount from paytm wallet is deducted. Even not got any amount in bank account please sir fix it. Wallet order Id. [protected]

For your information, one of my bill payment of electricity department Rs 4294/- done on 19th of December vide order no [protected] thorugh Paytm but till date the same not credited to electricity department and electricity department visited my home for disconnect the electricity connection.

Regarding this also lodged 3-4 complaints also via mobile app or via mail but till date no response from Paytm team. even customer care number of Paytm is not for complaint or solution. its for sale of product only.

So my honestly request to please don’t break the trust of people.

Hi,

I have sent money from paytm to another paytm number transaction was successful but i have not got refund and neither the amount got credited in sent paytm account. I have raised this concern to paytm multiple times but still it is not addressed. PFB the details:

Amount: Rs 139
Date: 4 Nov, 02:37 PM
Amount sent to mobile: [removed]
Email registered: smriti.[protected]@gmail.com
Amount sent from mobile: [removed]
Email registered with from mobile: [protected]@gmail.com

Thanks

I booked a ticket from my credit card 10 dec 2016, bt ticket was not made from irctc. bt my bal is deduct from credit card .
amt is 786 per ticket
same amout one more ticket, both tickets not made by irctc bt payment deduct from my account at trctc paytm
i call credit card officer, he said irctc pay tm is not settled your payment so pls call paytm
but paytm cant pick my call

On dated 26-12-16 a payment of Rs. 500.00 deducted from my account but not appears in paytm account. Payment ref.[protected]. Kindly resolve the problem.

Paytm mobile solutions — irresponsible and negligence in service of paytm


p.S : inspite a lot of repeated reminders regret to inform you that till date no action has been taken for pending payment for earphone bill( as committed by you).I am suffering mental agony and harassment due to irresponsible and negligence in the service of paytm, which could not be compensated in the terms of money. So expedite the payment urgently otherwise i will compelled to forward this matter to consumer court for vindication of my right.

Rajesh
[protected]

I tried transfer of 1500 from my paytm wallet to my bank account.Amount was debited from my wallet but not credited to my bank account.Status is showing pending.wallet order id-[protected] date-28th Dec 9:41 am.registered mobile no-[protected].I have tried mailing paytm team several times about the issue.
please look through the issue and provide me detail regarding it.

Dear sir,

I am unable to login my paytm account due to lost my mobile_no: that was [protected]. I have already requested more than 5 time but there's no response from paytm care.

So, i request to you please help & resolve to get for send the otp on my registered paytm email_id: [protected]@rediffmail.com.

Thanks

I have transferred Rs 800 from my paytm wallet to my linked bank account on 16th december and i have got a conformation message that my money has been sucessfully transferred and Reference number is 85215226352650710355818 . and as i have contacted my branch they says this is not at all a reference number. have raised complaint about this with customer care so many times but no action has been taken. my Bank Txn ID: [protected]Paytm Cash Txn ID [protected]

I initiated a payment of Rs 410 towards electricity bill payment (Order no [protected]). Amount from my bank was deducted but bill payment failed. When I complained about it, paytm said(mail) I will receive my money back within 48 hours. it's been more than 48 hours, no action taken yet. My new email was not replied. This was my first transaction on paytm and I feel cheated. In my initial complain, I sent the screenshot of bank message as a proof.

Paid for OrderPaytm Flights Order #[protected]Paytm Cash Txn ID [protected]-10-06 06:08:25 PM I had booked a flight ticket details are mention above. There was an offer of Cashback od Rs 1000/ I have not received the cash back company claims as i have not applied coupon. I requested comapnay saying I have applied coupon & I have book through the link given by company. kindly take action for wrong promises as I am eligible for cashback of Rs 1000.

I have done a recharge on Mbl no -[protected](Vodafone) of rs 350/- on dated: 05.12.16, but due to misc reason recharge failed and i have received a message from paytm that your recharge of rs 350/- has been failed and we will refund your amount within 24 hr, but today is 15.12.16 and i still i doesn't received refund amount or any revert from PAYTM
Reference number of payment deduction on 05.12.16 is[protected]IGAAJOZTL2
I have also a message from paytm in which you said that your money will refundable within 24hr.
After this i was mailed to your customer care from my paytm id about this.But PAYTM done very cheap activity, paytm was deleted my failed order from my paytm account of Rs 350/-.
But i have still a text message from PAYTM & Bank statement in which my account is deducted for Rs 350/- (MERCHANT NAME PAYTM).

This is very irresponsible sign from PAYTM, PAYTM is very famous company on online recharge sites, but this type of mistake & irresponsible attitude not also good for your goodwill, I am very disappointed from PAYTM service.

So now, refund my paytm money to my paytm wallet with Rs 350/- as soon as possible.

Dinesh kumar arora
[protected]

Dear team paytm,
I am actually a very old and happy customer of paytm.. But unexpectedly from 26.12.2016 to till date i am facing a problem..
I transferred 1500rs from my wallet dt. 26.12.2016
After some time balance rs. 1500/- deduct my bank a/c but not reach in my paytm wallet.. So kindly do investigate it and solve my issue immediately and for this i'll always be very very thankful to you.

Order id - [protected] (I am not 100%sure but kindly check it)
Regards
Harpreet

Order [protected]
paytm cash txn id- [protected]
amt-10000.00
date- 19/12/2016
mob. no.- [protected]
email id- emitra.[protected]@gmail.com
PLS REFUND MY PAYMENT

i have credited rs 10000 from sbi debit card, payment received in my paytm wellet than i returned this amount in bank but payment was not received in bank account. so pls refund my payment rs. 10000

Hi,

I have ordered a red colored carpet from paytm #order : . The product delivered not of adequate quality so I raised a return request the very next day of receiving the product. A courier person came to collect the return pickup and since the size of product was big so he didn't took it saying that he was on a two wheeler and cannot carry.Later after two days another person came with same issue and he also did not took the product and cancelled the return request. Now, paytm is not responding to my concerns stating that seller can accept return within 7 days of delivery. I am not able to contact and customer support as everything is on IVR and neither anyone for paytm is calling me to resolve this.

I tried to pay the bill for my gas connection (mahanagar gas mumbai ca number[protected] i successfully completed banks verification and bank confirmed the payment but paytm on then screen says payment failed where i received confirmation from bank that paytm has successfully credited with the amount.

The bill of amount of rs 607 where from bank i paid 581 + in wallet i had rs 26 i received the amount of 26 back on the spot but its more than 48hrs i have not received my payment of rs 581 back to wallet.

Where i mailed paytm a lot of times and even tried to call but there is no proper response and paytm till now didn't mailed me once regarding my issue.

Paytm do gave me a confirmation sms of rs 581 stating that your bank has confirmed the payment and your money should refunded if order is cancelled.

But till now i have not got any refund for the same.

I request the authority to take serious action against these type of issues as this is clear fraud .

Dear sir,
Dear sir
We have inform to you on 21 dec 2016 i want to purchase a puma wallet. When i am its get order fail but money was deducated. Order no. Is [protected].
Ticket no. Is 14926924. Customer care no repose for this. My paytm no. Is [protected].
Pls refund my money.

Thanks and regards
Arbaj khan

Dear sir, i have remitted rs.5000/- to my paytm account and as i was not in need of that for the time being and hence i opted the option of refund to bank. But the fund has not yet transferred to my account. It will be appreciated if you could speed up the process and refund the amount at the earliest...

My paytm number [protected]
Bank txn id [protected]
Wallet order id [protected]

Thanking you

I have ordered a earphone and made payment. My order no. Is [protected].ur seller has given product to Jv express courier but they are not delivering the product from. Last 3 days even after showing status as product out for delivery and update status as customer not available even when I was present whole day. And they don't even bother to call and ask from customer. Worst seller worst courier service. I have made payment to u so u guys are responsible for delay. Change the seller and send product by another courier service as soon as possible. Hell unprofessional behavior by u guys. Neither u nor ur seller have a contact no. On which I can talk. Anubhav