Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 552

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Satyajit Kumar Rai
from Delhi, Delhi
Dec 28, 2016
Report
Copy

Address: 110059
Website: paytm app

I am new in using paytm app. I wanted to know that can i transfer my money from bank account to paytm wallet and wallet to bank account.So my friend had Rs 200 of me and he transfer the same amount to my paytm wallet. Now i wanted to transfer the same amount to bank account.But after the processing an error shown and Rs 200 deducted from the paytm wallet but it didn't credited into my bank account.
I was new in using paytm but this kind of problem created a hesitation in me using it frequently.I wanted to know that, Is that amount was transferable to bank account. if Yes, please return that money to my bank account and if not, return that money to paytm wallet so that i can use it for the other purposes.Resolve the problem as soon as possible.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dheerajsbisht
    from Jayamkondacholapuram, Tamil Nadu
    Dec 28, 2016
    Report
    Copy

    Address: 600097

    Why paytm is taking 48 hours to transfer the amount from paytm wallet to bank account ?
    Why paytm is not releasing the amount to bank account as I got the debited message from patym wallet ?
    I have to transfer the amount urgently to some other person which I m not able to do from yesterday.
    Now m having no money in my paytm wallet as well in bank account.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bazlerahaman
      from Sonamukhi, West Bengal
      Dec 28, 2016
      Report
      Copy

      Address: 731236
      Website: paytm.com

      Dear sir i am useing 2 paytm account. Which are [protected] and [protected].in [protected], 5000 and 2800 deducted from bank twice but wallet balance not added and on [protected] there are same incedent happen 2000 deducted from bank and wallet balance not added. I have mail paytm care many times they are not helped me. Pls help me. Hope you will solve my problem.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        saquibkhan
        Dec 28, 2016
        Report
        Copy

        Address: Kota, Rajasthan, 324001

        Sir I add money in wallets 500rs 3 day ago !money cut my bank account but money not come in my paytm wallets !. Please hepl me
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mourya Boy
          from Petlad, Gujarat
          Dec 28, 2016
          Report
          Copy

          Many times complaints but not solved my problem I am very irritating @ torture your paytm team. Already 19 days delay to return my refund sir my mother admit to hospital. @ serious condition urgent my money problems. 10 December transaction failed but 7500rs money deducted my account. Your team is slow but urgent my money issue please sir fast solve my problem my mother is very serious condition in hospital. Apse request he paytm team please my problem jaldi
          Transaction id - pos[protected]
          Name sunil mourya
          Number [protected]
          Email id - [protected]@gmail.com
          +8 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shivam singh R
            Dec 28, 2016
            Report
            Copy

            Address: Ahmedabad, Gujarat, +91

            Dear sir/ma'am,

            I did a payment of torrent electricity bill on 9th december by using paytm but i found that the transaction failed and my amount (1650 rs.) was deducted from my bank account. It was told that i would be refunded but i din't get any refund. I mailed earlier also but i din't get any response from your side. So could you please check and tell me what exactly happened and why didn't i get my refund.

            Order id - [protected]
            Payment of torrent electricity bill
            Date - 9th december, 2016
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vîkåßh Dęēp
              from Patiala, Punjab
              Dec 28, 2016
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: Paytm.com

              My registered phone no is [protected], My name is Abhishek kumar on date 18th December I did 2 transactions - Order no [protected] and [protected].The amoun in total was 16500.I reversed this amount in my account the wallet transaction id [protected] and [protected].Paytm is showing it sent the money but I have not received it in my bamk account.I have tried contacting you many times but no one is replying to my mail.Dont do this to your customers or We will have to move to court!
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                YOUSUF MOHD
                from Dehra Dun, Uttarakhand
                Dec 28, 2016
                Report
                Copy

                Address: Pilibhit, Uttar Pradesh, 262001
                Website: Paytm.com

                मैंने 14/12/2016 को mobile no [protected] से paytm a/c बनाया जिसमें मैंने अपने idb bank pilibhit 10000 rs transfer किये किसी कारण मुझे कोई payment करने के लिए paytm से अपने बैक मे transfer करना पडे, paytm से तो तुरन्त रूपये कट गये लेकिन मेरे बैंक के खाते मे आज १३ दिन हो गये है अभी तक नही आये है 15-20 बार paytm को शिकायत कर चुका हूं लेकिन अभी तक कुछ नही हुआ
                +2 photos
                Dec 28, 2016
                Updated by YOUSUF MOHD
                Plz solve my prob.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sharu96
                  from Mayiladuthurai, Tamil Nadu
                  Dec 28, 2016
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu, 603002
                  Website: paytm

                  I had booked three tickets using paytm transaction gateway from irctc website and after few days i had cancelled some of the tickets.

                  These are the cancellation/refund id's

                  [protected] - Refund Amount - 360 rupees
                  [protected] - Refund Amount - 360 rupees
                  [protected] - Refund Amount - 720 rupees

                  its showing as the amount refunded to BANK - PAYTMAG, but still i didnt get any amount credited to my bank account.

                  ( DURING THE TRANSACTION, I DIDNT BOOK TICKETS BY LOGGING IN PAYTM ACCOUNT )

                  I need my amount to be credited to my bank account.

                  Kindly make it done as soon as possible.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mayankv87
                    from Satara, Maharashtra
                    Dec 28, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune, Maharashtra, 411057
                    Website: Paytm.com

                    On december 21st my mother asked to install a paytm app as she was very keen to use it.. I was very happy that to hear that and i installed the app and created an account on paytm for her mobile number [protected]. I added rs 500 via credit card and she made couple of transactions, after sometime she got timeout message and was asked to login again, she tried login but got message that invalid username/password, she tried forgot password, could not do that as she got a message that account does not exist. How it is possible? Anyways she tried to signup again and she was able create account again.. No idea what was going on..in the first signup she had a balance of rs 490 which got vanished after 2nd signup on the same mobile number, now the balance is rs 0 with no history of previous transactions. I have already wrote an email on [protected]@paytm.com and [protected]@paytm.com but have not received any update so far.. This is very awful and bad experience so far with paytm.

                    After 6 days they are saying they cannot refund the amount.
                    Jan 3, 2017
                    Complaint marked as Resolved 
                    Issue resolved. Thanks Paytm
                    Please register an FIR on PayTM and fight for your rights
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sachbaba123
                      from Bengaluru, Karnataka
                      Dec 27, 2016
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                      Website: Patym.com

                      I have recharged my Metro card on 24th Dec with Rs.200 with Order no: [protected] and payment is deducted form Bank Account, It got Confirmation Message that Paytm is received my Payment.
                      But Recharge is still under Processing Since 3 day i Tried to contact but No response no Paytm side on Automated response given by their System and no customer care associate is reachable.
                      this type of response to their Customer is very frustrating to customer.
                      I want my money back.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pankaj Rajoria
                        from Delhi, Delhi
                        Dec 27, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110012
                        Website: www.paytm.com

                        Order No. : [protected]
                        Time : 8:20 pm
                        Date : Dec 21, 2016
                        The electricity bill amount had been deducted from my bank account but the payment of the bill failed due to unknown error.
                        It's been more than 5 days, the amount had been deducted from my bank account and they had confirmed it via mail on the registered ID.
                        They told me that they have refunded the deducted amount to my paytm wallet but i have not received any kind of refund yet.
                        If they can only refund my deducted money it will be more than enough.
                        +3 photos
                        Dec 28, 2016
                        Complaint marked as Resolved 
                        They have credited the deducted amount to the same bank account.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Atish09
                          Dec 27, 2016
                          Report
                          Copy

                          Address: 759001

                          I owned a gone s6s on 24/12/16. After 2 days of delivery of the phone I am Facing heating problem and the battery draining frequently with normal use and also I install a number o[censored]sual applications. Now I want to return the phone, because my first impression was quite disappointing. But I can't contact to paytm regarding this issue. I am trying to connect but still no reply given from paytm support.
                          Please register an FIR on PayTM and fight for your rights
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajeshji_000
                            from Gurgaon, Haryana
                            Dec 27, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: Paytm

                            I had tried to add rs. 1000 on 15.12.2016 in my paytm wallet by icci debit card. Amount of rs. 1000 got debited from my account through paytm order no. [protected] but due to the problem in their server that amount did not get added in to my paytm wallet. Paytm has also updated that the debited amoun has been refunded to account but nothing has been refunded till date. Despite of all writing mail and lodging complain with paytm nothing has been refunded to my account. Please help me to get my money back. Copy of bank statement of 27.12.2016 from which paytm got deducted rs. 1000 but not refunded and screenshot of mobile for showing deduction of rs. 1000 by paytm.
                            +2 photos
                            Dec 27, 2016
                            Complaint marked as Resolved 
                            Money credited to my bank account.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Hangaragi
                              from Jaipur, Rajasthan
                              Dec 27, 2016
                              Report
                              Copy

                              Address: 403726
                              Website: [email protected]

                              I have booked intex aqua mobile in 19sept-16, order no-[protected]

                              Registered mobile no-[protected]

                              I am waiting from two months, as mobile technical problem came i returned it to merchant it reached merchant address on 20-oct-16 only, and i have submitted all tracking details and pod, but although submitting all, paytm has not returned my money or asked for mobile replacement,
                              O i tell to paytm don't play with the customer, don't breake customer trust on paytm and gain the customers don't loose the customers and as my consern i toldprocess my refund soon, i[censored] could sent good set i have not contact to u, so u people sent defective set so that it is ur responsibility to refund now.
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohdsiddiqui1989
                                from Delhi, Delhi
                                Dec 27, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi, 110094
                                Website: www.paytm.com

                                I have added money into PAYTM wallet by using my friend PNB account, after a day I had requested for return money into same bank account but money not refunded into that account but PAYTM said that your money has been refunded but bank decline that no payment received from PAYTM and I already asked to PAYTM kindly check this issue and refund my money but PAYTM is not doing anything for it. Because PAYTM don't want to refund my money. PAYTM said every time like a parrot that just speak to bank and I already visit 2 3 times but every time bank said ask to PAYTM for your money. how can I beleive that PAYTM refund money into my friend bank account while bank decline any payment from PAYTM
                                Dec 28, 2016
                                Complaint marked as Resolved 
                                Still no solution done by paytm of my problem
                                Dec 28, 2016
                                Updated by mohdsiddiqui1989
                                Still no solution of my problem how can they said that my problem has been solved no retrun in my bank bank accout
                                Patym doing a fraud with his customer. No reply from patym on my issue and they said here problem is resolved how can they said that its clearly indicate that they are doing a fraud.
                                So people please aware of paytm a don't use paytm because one day they will eat your money and after that they don't reply your complaint and lie about your complaint that they already resolved your problem. Paytm is cheater and fraud company...
                                Thanks
                                Mohd arif
                                Dec 29, 2016
                                Updated by mohdsiddiqui1989
                                Still waiting for paytm revert
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohideenmuthu
                                  from Coimbatore, Tamil Nadu
                                  Dec 27, 2016
                                  Report
                                  Copy

                                  Address: 560102
                                  Website: Www.paytm.com

                                  Loss of the, 950rupees

                                  Refund money

                                  My mobile number is +91-[protected]
                                  Acc. No[protected]

                                  [protected].5.17pm... I am transferred my friend account 950rs this amount was not transferred by account.. Money was [950rs debited in my account]

                                  Plzz refund money for me

                                  My ptm email id=[protected]@yahoo.com

                                  My phone num=+91-[protected]

                                  Order number [protected]

                                  Plz refund money
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shivanee Somkuwar
                                    from Nagpur, Maharashtra
                                    Dec 27, 2016
                                    Report
                                    Copy

                                    I had ordered breakfast in a restaurant and did my payment through Paytm, the order was not placed but my amount of Rs 124/- got deducted twice which was on 19th of December. Then on 25th of December and on 26th of December I tried to update my Paytm wallet with Rs 250 each time, the amount got deducted from my account but my wallet isn't updated till yet.. tired of calling on the helpline number, my total amount that needs to be refunded is almost Rs 750.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amit Gagat
                                      from Varanasi, Uttar Pradesh
                                      Dec 27, 2016
                                      Report
                                      Copy

                                      Address: Panipat, Haryana, 132103

                                      Plz my case refund in my bank a/c 500 only
                                      Dec 27, 2016
                                      Updated by Amit Gagat
                                      Plz refund my case only 500 rs bank acount tarncfe
                                      Dec 27, 2016
                                      Updated by Amit Gagat
                                      case refund
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ravinder gujjar
                                        from Unnao, Uttar Pradesh
                                        Dec 27, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Ambala, Haryana, 134118
                                        Website: paytm

                                        Sir maine 25 december ko bill payment kari thi 1549 rupees ki...
                                        but balance deducted my account bill payment failed...
                                        my balance not refund in my account...plz give me back my balance...
                                        +1 photos
                                        Dec 27, 2016
                                        Complaint marked as Resolved 
                                        sir maine 25 december 2016 ko bijli ki payment karwayi thi 1549 rupee... lakin mere account sai 1549 ruppes deducted kar liye gaye... lakin ab tak mere balance mere account mai nhi aya, , , , , plzz plzz plzz mera balnce vapish dilwane ki koshish kare... my contact number-9467887065 adress - panchkula haryana
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit