PayTM Mobile Solutions Complaints & Reviews

Loss of the, 950rupees

Refund money

My mobile number is +91-[protected]
Acc. No[protected]

[protected].5.17pm... I am transferred my friend account 950rs this amount was not transferred by account.. Money was [950rs debited in my account]

Plzz refund money for me

My ptm email id=[protected]@yahoo.com

My phone num=+91-[protected]

Order number [protected]

Plz refund money

I had ordered breakfast in a restaurant and did my payment through Paytm, the order was not placed but my amount of Rs 124/- got deducted twice which was on 19th of December. Then on 25th of December and on 26th of December I tried to update my Paytm wallet with Rs 250 each time, the amount got deducted from my account but my wallet isn't updated till yet.. tired of calling on the helpline number, my total amount that needs to be refunded is almost Rs 750.

Plz my case refund in my bank a/c 500 only

Sir maine 25 december ko bill payment kari thi 1549 rupees ki...
but balance deducted my account bill payment failed...
my balance not refund in my account...plz give me back my balance...

Sir my Paytm wallet has been recharged 2000₹ by Krazy bee with no. [protected] but wallet balance is still 0 . How can this is possible.So plz update my wallet or return money back to the Krazy bee.my registered mobile no is [protected] or [protected] .Plz sir process it fast .I m watinng for your reply.so reply fast.plz check the order from Krazy bee on both this two numbers

On the 19th of dec i transferred rs 1900 to paytm via my debit card.i immediately transferred it back to my account.paytm wallet id.txn no-[protected] shows that the money was transferred.
today is the 27th of dec and the money still has not reached my account.i have written a email a day to paytm since the 19th.i have also received vague replies from them skirting around the issue.
my contact number is [protected].
i would like paytm to call me and resolve this.

Respected sir /madam
I added money of 5000₹ to my paytm wallet and selected the option return to bank. The transaction is showing to successful but not received in my bank account.I send mail to PAYTM but there was no response from the paytm there was no proper customer care service / phone number to speak to representative.

Bank transfer Id - [protected]
Wallet Txn Id - [protected]
Mob.No.-[protected]

Hello,
We have used option "send money to back" for rupees 10300 on 12/19/16 and yet not credited in the respective account. I lodge my complaint through email and tweeter and did not get the satisfactory answer. They have some templeted email which they are forwarding every time. Per rbi guideline the deducted amount must be credited within seven working day.

Here are the transaction details for your easy reference:

Mobile number: [protected]
Bank debit transaction id: ecom 63542187
Send money to bank: 12/19/16
Wallet order id: [protected] (It was pending for 2 days, now it is not showing pending)
Amount: 10300

Today, i sent the latest mini statement to paytm care which is also reflecting the deducted amount. Looking forward to hearing from you.

Thanks
Sharib
[protected]

Bank txn no. [protected]
Wallet order id -[protected]
Dear sir/madden
My balance (2900)debit from my wallet but not credit in my bank account.ye 22dec. Ki bat h bahut complain /request kiya 5days ho gaye par abhi tak nahi aaya . Bank me phone kiya to bola ki paytm wala hi solve karega. Please help me paytm number pe phone vi nahi lag raha hai

On 13th December, I ordered from Swiggy Order #[protected] and paid using PayTM (registered mailid: [protected]@gmail.com)
Rs. 149 got deducted from my PayTM Walllet, but didn't reach Swiggy.
I was told that I will get refund in 1-2 days, but it is more that 15 days now and have not got refund.

I have raised complaints via tha App against the order, but have got useless reply on my email - saying that if Swiggy has a paytm wallet, then only it will get transferred else it would be reverted to my account. Swiggy is a company - a food ordering app - and they have tie up with PayTM to take money - why won't they have an account with PayTM!

Please refund my amount at the earliest and don't cheat like this of give lame responses.

Money deducted my credit card but not refund again, 5000 rs will be deducted from my canara bank credit card but not refunded.plz help me to refund money to my credit card, I raised more tickets to paytm but there is no use .money will not be refunded.iam very much disappointed for this issue why because I unable to do another transaction .plz give me the solution for this issue.

Dear Sir,

I have booked 3 tickets for movie show on 25th Dec. at 7:10 pm at Cinepolis (Grand Venice, Greater Noida) Movie-Dangal.

Cinepolis India Private L Order #35683

Paytm wallet Order ID: [protected]

Phone No: [protected]

Money got deducted but tickets have not been issued. I paid money via Paytm.

I went to Cinepolis (Grand Venice, Greater Noida) the very day but they couldnt resolve!

I have waited for another day but the money was not refunded in Paytm as well!!

I have no clue as to where my money has gone although i have booked through the official website of cinepolisindia.com.

Kindly resolve at the earliest

Sir/Madam,

The details of an unsuccessful transaction is given below:

Transferred to Bank

Bank Txn ID: [protected]
Paytm Cash Txn ID [protected]
[protected]:25:41 PM

The above transaction was done to return money from Wallet to Bank account.
Though wallet balance deducted but not credited to the bank account.
Please take quick action and let me know all the details of same as early as possible.

Hi,

I had requested for 500 recharge in my paytm account but the limit was already exhausted so it was not successful.
It is showing that amount has been refunded in my account but the bank is saying they didn't receive any amount.
I called the customer care but it is automated call service and they are not helpful in this case.
They are giving the message that amount will be credited in 2 days but now it is more than 5 days and didn't receive any call or support.
Please help to look into the issue.

Thanks
Niharika Singh

Hope in present scenario when emphasis is on digital payment, strict actions shall be taken against the companies who are not supportive or not addressing the grievance of Customer. Paytm in this Case.

1st Case : 18.12.2016
Order food through foodpanda app. First transaction failed and i got msg/ email from both paytm and foodpanda so had to place new order. I also have a message from Paytm confirming the receipt of money from my bank for failed transaction but still waiting for refund of money. Even i contacted foodpanda and they reconfirmed receipt of only one payment and offered me support to question Paytm. I can extract and easily present the chat history with Foodpanda also for any legal action.

2nd Case: 23.11.2016
I used Paytm Wallet for loading the amount to Uber wallet. Amount deducted from my bank account but not reflected either in Paytm Wallet or Uber. I raised my query to Paytm care but so far not received any refund. In parallel i am in contact with bank also. In whole process i am suffering and Paytm (whose platform has been used for transaction) is not even bothered to help me out

For both case I have already raised complaint in paytm and have their ticket ref nos. 14374249 & [protected]. As a follow up I have written emails to Paytm care and also tried to reach via phone but got no response. It seems Paytm does not care any more for resolving issues. I am disappointed since I am regular customer of Paytm and doing all my transaction through Paytm.

These two instances got my attention but I am afraid if in past also such instances could have easily happened.

My Mobile no. is [protected]. Kindly look into the matter so that we can continue with digital payment without any worry.

I have done a payment of rupees 1210 tomorrw but the payment was decline and amount deducted from my account and till now not refunded, please help me because finaly i received a error msg where mention that ypur amount will be refunded within 48 hours but i need the money now i have a emergency and its not a good experience of mine with paytm

My Email ID id [protected]@gmail.com

i have done payment by

No. :- [protected]

I transfer Rs.5000+5000/- from paytm to my SBII Bank but money deducted from paytm but not reflecting in my bank account, paytm and SBI bank not helping me . My registered paytm number is [protected]. Kindly refund and help me to complete my transaction and my paytm transaction id is [protected] and [protected]
Kindly help me to complete my transaction and informed me on priority basis

Dear paytm
Mera name ashok Sakriya he mere icic bank main se paytm dvara 5000 debit hua hai mera icic bank a/c paytm main card add hain maine koi recharge ya ko bill pay nahi kiya paytm dvara to mera 5000 kis chiz ka 5000 debit hua hain or paytm main woilet main mony add karte hue paytm fail hua hain or returns to bank kiya for refunded huva paytm SMS aaya
ICICI just gave us a reference number 74332746358635733783735 for successful refund of Rs 5000 from Paytm to your bank account. Please contact your bank for any further query quoting this number.

( But not received my account money)
Press chek help
My paytm number [protected]

On the 8th December I transfer Rs.3500/- from paytm to my SBH Bank but money deducted from paytm but not reflecting in my bank account, paytm and SBH bank not helping me . My registered paytm number is [protected]. Kindly refund and help me to complete my transaction and my paytm transaction id is [protected]
Kindly help me to complete my transaction and informed me on priority basis... And so many times I send mails to paytm, every time tell the same answer '' We apologize for the inconvenience caused.We would like to inform you that your transaction for wallet to bank is settled now (either credited to bank or rolled back to the source Paytm wallet)We hope that your concern is solved. Don't worry if your issue persists."" But till now I didn't receive my money into my account

My below orders are showing pending from long yesterday26 Dec2016. Money got deducted from my account, but pending status shown. Actually this was gone to a wrong number in fact that no not using paytm app till now.how can i cancel that transactionand get back my money.No customer care number is directing in my situation
The number was typed [protected]
Instead of [protected]. Wellet order no. Is [protected]