Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

1

Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 554

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi, 110052

Dearsir,

Ref no-[protected]. Made the payment on 9th december, details below:

Our a/c 00749930 is debited rs 4274.55 on[protected] info: inb/[protected]/paytm mobile solutions pvt.

But the amount not credited to school website. Its my daughter school fees. Please update at the earliest. As it is almost late. I will be thankful to you to do the necessary immedialtely

Jan 04, 2017

Updated by Shikha Khullar no solution receuved from Paytm till date. please reply and solve the issue.

View replies

Arvind ibrahimpur

Dec 27, 2016

Sir mera paytm number [protected] aur paytm email id. [protected]@gmail.com hai jo llogin karne par your account temporarily blocked for login likh raha hai sir please help me

M

Mohamed Muzamil Ahmed

from Gauribidanur, Karnataka

Dec 27, 2016

I have paid the Electric bill Order No is [protected]
10:55 am, Dec 26 2016
but it shows payment failed and again i tried again it is showing payment failed but Amount has been Deducted even Electric bill not success Help me out Please Refund my amount

P

Peyush Babu

from Delhi, Delhi

Dec 27, 2016

Sir
my user id [protected] my payment a waiting.4 days not cleared so please help me

V

Vinayak Sutar

Dec 27, 2016

[protected] its my Paytm Number i was transferred 3900 but not setteld particular account please resoul this problem and refund my account transaction I'd [protected]

B

Balwinder Thakur

from Bengaluru, Karnataka

Dec 27, 2016

Sir, i tried to transfer amount from paytm to bank account. Money deducted from my paytm wallet but not received in bank account

For further assistance you can reach at [protected]

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Yesterday I transfer Rs.2800/- from paytm to my ICICI Bank but money deducted from paytm but not reflecting in my bank account, paytm and ICICI bank not helping me . My registered paytm number is [protected]. Kindly refund and help me to complete my transaction and my paytm transaction id is [protected]
Kindly help me to complete my transaction and informed me on priority basis

View replies

U

upendramangal

from Mumbai, Maharashtra

Dec 27, 2016

My paytm wallet account is blocked by paytm which has 1973.00 Rs and i am unable to login my account those money is transferred by other paytm accounts.
If you don't unblock my account then i think you r cheater and your whole Nexus should be exposes in social media that u are looting public money and in RBI those give u license.

K

Kolisetti Tataji

Dec 27, 2016

I am Tataji from AMALAPURAM, East Godavari district
I have to upgrade wallet limit
I tried so many times to submit my address to kyc agent

S

Spilane

from Anjangaon, Maharashtra

Dec 27, 2016

I transferred payment from my wallet to bank account but it's not credited but amount is deducted from my wallet

A

Amitdubey123

from Noida, Uttar Pradesh

Dec 27, 2016

Added Rs 600 to Paytm wallet ([protected]) on 18th of November 2016, amount deducted from my account but not added to Paytm wallet.
Could you please have a look.

Thanks
Amit Dubey
[protected]

R

Ray Rajput

Dec 27, 2016

Me purchase a item #[protected] mobicell lenova think pad charger but his not proper charging i want to exchange plzzz fast i have not a extra charger

K

Kaziranga Guest House

from Silchar, Assam

Dec 27, 2016

Sir&Medum
I have received an amount of Rs.4350.00 through paytm Mobile no.[protected] to my Mobile no[protected].But said amount cannot display my wallet Balance.
This is for favour of your kind information
and necessary action. To update my wallet Balance.
Thanks with regardEd
Rofiul Hussain
[protected]@gmail.com

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Website: paytm.com

Respected sir/madam i added money of 1500 rs. To my paytm wallet and selected the option return to bank. The transaction is showing to successful but not received in my bank account. I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative. Bank transfer. Id [protected]

View replies

A

A4aryan

from Bhopal, Madhya Pradesh

Dec 27, 2016

Uber has charged 400 rupees without any ride on 24/12/2016

A

Akhlad Ansari

Dec 27, 2016

Sir I added 1000 rupees in paytm wallet and after that refund it back in same account staus is currently showing transferred but I didn't get back money in my account. Wallet Txn ID :[protected]

Please fix this issue. I look forward to hearing from you in due course.

Thank you!

N

neha.tanwar

from Delhi, Delhi

Dec 28, 2016

Respected sir/madam I added money of 5000 Rs. to my paytm wallet and selected the option return to bank .The transaction is showing to successful but not received in my bank account .I send mail to paytm but there was no response from the paytm. There was no proper customer care service phone numbers to speak to an representative.order id is [protected].
regards
rahul tanwar
[protected]

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110006

I wrongly sent the amount to some other number, i try to contact paytm but they show their helplessness in revert back the transaction. Now i cant understand what i do?

I try to email them. Also i ask for help that to fetch the number from them, because i also did not able to fetch the number from the mobile., so that i even call him and as for the refund, even for this the paytm did not respond.

Now i did not understand what i can do now.

Is this forum help me?

Amount is 4900.00
Transaction id [protected]

Is there any step did i have to take please provide suggestion also
Email [protected]@yahoo.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangrur, Punjab, 148001

My paytm wallet id is:- [protected]
And irctc transaction id is :- [protected]
I want to refund my money
Bcz my tickets were not booked after deducted my money...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kutch, Gujarat, 370001

Dear paytm
Mera name viren soni mere dena bank main se paytm dvara 533 debit hua hai mera dena bank a/c paytm main card add hain maine koi recharge ya ko bill pay nahi kiya paytm dvara to mera 533 kis chiz ka 533 debit hua hain or paytm main woilet main mony add karte hue paytm fail hua hain or returns to bank bhi nahi ho raha hain ishi trah chalta raha to hamara paytm she vishvash ud jayega to hamari paytm se namra vinti hain ke mera 533 bank main credit kiya jay

Dec 27, 2016

Updated by Viren Soni Dear paytm
Mera name viren soni mere dena bank main se paytm dvara 533 debit hua hai mera dena bank a/c paytm main card add hain maine koi recharge ya ko bill pay nahi kiya paytm dvara to mera 533 kis chiz ka 533 debit hua hain or paytm main woilet main mony add karte hue paytm fail hua hain or returns to bank bhi nahi ho raha hain ishi trah chalta raha to hamara paytm she vishvash ud jayega to hamari paytm se namra vinti hain ke mera 533 bank main credit kiya jay

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kanpur, Uttar Pradesh, 208021

Website: www.paytm.com

Dear paytm team

My ac deducted 1650rs but my paytm balance is showing 00
Transaction id=[protected]. 24th dec 15:35

I was doing payment of mobile shop but 1650 rs deducted from my a\c & that time i couldn't make the payment due to payment not add in paytm balance..
So i request to you kindly resolve the matter as soon as possible

Kindly help me out

Dec 26, 2016

Navin9navin's response Plz solve my problem

Dec 27, 2016

Updated by RISHI KANT TRIVEDI My ac deducted 1650Rs but my paytm balance is showing 00
Transaction Id=[protected]. 24th dec 15:35

View replies

G

Gaurav Kulkarni

from Aurangabad, Maharashtra

Dec 27, 2016

I had transfer my money from paytm wallet to the bank mean return to bank option it say tranfer is successful but i haven't receive money in my account kindly please look into this otherwise i will have to lock complaint of fraud against you guys

N

Navin9navin

from Shivpuri, Madhya Pradesh

Dec 27, 2016

Money send but not recive by other but got massage in mobile for reciving money but paytm is empty and money is deducted .what to do sir.my paytm no.[protected] and others paytm no.[protected]
Plz check all detail .i have attaced all things

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Jhansi, Uttar Pradesh, 284128

Website: www.paytm.com/complaint

Sir I have attempt two transection of rs 5000 to return to the bank .
But both are in pending state .
As per your email, money will be refund I paytm wallet or in bank in 2 days but till now no refund takes place .plz hurry up do anything.

Regards,

NIRMAL SINGH

[protected]

Dec 27, 2016

Updated by nimmu Two transection of rs 5000 are pending

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560078

Website: www.paytm.co.in

Money has not been transferred to my account since 25 days.i had send money from paytm wallet t to my bank account but i didn't get it till now...i have complained so many times on paytm through email but my problem has not been shorted out..i don't even know my money will be refunded or not...plzz help me and return back my money..

Jan 3, 2017

Complaint marked as Resolved

my money has been to my bank account today

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nashik, Maharashtra, 422005

Website: Paytm

Myself ashwin jathar. My mobile no. [protected]. I have made payment of rs.500 twice i. E of rs1000/- on 24th december to a paytm customer named vaishnav purandhare mobile no. [protected]. Money has been deducted from my bank but not received by vaishnav so kindly look into the matter..
I request you to either make the payment to vaishnav or refund it to my bank.. Waiting for your reply.....

Helpful

Found this helpful?

Write a comment

Address: Palwal, Haryana, 121102

Website: Complain for money not received

I have not received my money in bank account trxn i'd [protected] of amount 5300 done at 17dec
But passbook of paytm is showing money is transferred to bank account how long it took it's already more than 10 days.

My login details is
[protected]
Account number is [protected]
Narender singh
Syndicate bank
Palwal branch
Village atohan
Contact number is [protected]
[protected]

Dec 28, 2016

Updated by narender singh I complain on this site other people read information and they are calling me again n again to know detail of paytm login ID, and my debit card detail and pin of 3 digits.
Look paytm will not ask u card number and digits
Bahut baat merko fake calls Aaye.
Don't tell ur details.
Paytm will refund in 20 to 25 days
Noida sec 8 u can go to verify

Dec 28, 2016

Updated by narender singh People are making u fool Pls be safe.
Don't share ur card details to anyone.
Paytm will not ask full card details.
Pls aware everyone

Dec 28, 2016

Updated by narender singh Bhai paytm office jaake pata Karo.
Sec 8 noida
Thy will refund u in 20 days minimum.
My contact number is [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

On 18 DEC 2016 I transferred Rs.5000 from my Bank account to oaytm Wallet. But the transaction was not successful and the money was deducted from my bank account and was not credited in my paytm wallet. Its been ten days since i am trying to contact paytm but they have been unable to resolve my issue.

Wallet TxnID: [protected]
CC transaction No. [protected]
Order# [protected]

Name: mohd Sharukh Khan
email: [protected]@rediffmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141002

Website: paytm

Hello sir
kindly reslove my problem account my mobile number is [protected] my bank statement had cut my balance in my account but paytm cant be added in my balance please check and transfer the balance my account .
it is a big problem for me i was added money in the date of 26/12/2016 on transaction is 600 and other again in the same day of 600 again but both of transaction not added in my paytm account
thank you

Dec 27, 2016

Updated by Balaji Tyre please tranfer my payment

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 396210

We transfer the money twice / two time. Amounts[protected] + 5000 in two time) on date 24/12/2016. But he did not clear the transaction and not showing transactions in my paytm passbook. only showing order
ID : [protected] Dt. 24/12/16, 10:30 PM
ID : [protected] Dt. 24/12/16, 10:41 PM
Money dedicated from my canara bank account. 1st truncation of 5000 & 2nd truncation of 5000 total 10000 till date pending Our Paytm ID details
Name Ramesh Maurya
Paytm ID [protected]
Email ID [protected]@gmail.com
And please return my money in wallet or Bank account

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kurukshetra, Haryana, 136118

Sir on 22nd december i had transfered 5000₹ from my account to paytm wallet vide order number [protected] and cc transaction number [protected] but money not reflect in my wallet paytm show money received not order status show failed apart this no contact number of any representative given for complaints.

Kindly solve my problem as early as possible

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rohtak, Haryana, 124001

Hello sir
I am ritu deswal from rohtak. I used my uco bank atm to trasfer 19, 000 rupess in my paytm wallet. I tried to pay my lic installement using paytm app but the transaction was not procedded by me. I transfered back the amount of 17, 000 rupees back to my uco bank account on 19th december 2016 and also got a message from paytm on the registered mobile number. But to my surprise the money was not transfered into my account till date. Please look into the matter and reply asap.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Karnal, Haryana, 132117

I was transferred the Payment of 3000rs from paytm wallet to my bank account but payment deducted to my paytm wallet but I don't receive into my bank account. My paytm no is [protected] and my paytm transaction I'd is [protected]. Transfer payment pending please check the issue.
Contact no :- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ajmer, Rajasthan, 305022

Website: paytm

Hello yesterday I add 3000 RS in walut from my bank but in walut does not add money and from my bank money is deposit so please give return my money how can I get my money back please sir do something for me I want to send this money to my brother and I call many time to paytm customer care number but call was no contact so what can I do please refund my money

Dec 27, 2016

Updated by Sachin Gujrati Hello mere nam Sachin ramu waghri hai Maine kal morning mai bank SE walut mai 3000 RS add kie the but bank SE deposit hogaye or walut mai add nhi hue plzz kuch karo

Dec 27, 2016

Updated by Sachin Gujrati Mere walut paise nhi add hue jab ki bank SE deposit hogaye

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 412101

Website: www.paytm. Com

Tickets was booked on 23rd dec. Didn't got tickets at theater. They contacted me that the refunds will be added to your wallet within 24 hours the send me money but failure was occurred by the merchandise.
And after that several times created tickets to contact them but no response or they didn't try to solve the problem.
They should tell when it will be processed.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110025

Website: paytm

Hello

My 2000 rs. Has been deducted from my account but i did not get it in my paytm voilet please refund it in my bank account as soon as possible,
My paytm number - [protected]

Regards

Aif

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines