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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 554

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S
Shivam Shiv
from Ludhiana, Punjab
Dec 27, 2016
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Address: Sangrur, Punjab, 148001

My paytm wallet id is:- [protected]
And irctc transaction id is :- [protected]
I want to refund my money
Bcz my tickets were not booked after deducted my money...
+1 photos
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    V
    Viren Soni
    from Ahmedabad, Gujarat
    Dec 27, 2016
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    Address: Kutch, Gujarat, 370001

    Dear paytm
    Mera name viren soni mere dena bank main se paytm dvara 533 debit hua hai mera dena bank a/c paytm main card add hain maine koi recharge ya ko bill pay nahi kiya paytm dvara to mera 533 kis chiz ka 533 debit hua hain or paytm main woilet main mony add karte hue paytm fail hua hain or returns to bank bhi nahi ho raha hain ishi trah chalta raha to hamara paytm she vishvash ud jayega to hamari paytm se namra vinti hain ke mera 533 bank main credit kiya jay
    Dec 27, 2016
    Updated by Viren Soni     Dear paytm
    Mera name viren soni mere dena bank main se paytm dvara 533 debit hua hai mera dena bank a/c paytm main card add hain maine koi recharge ya ko bill pay nahi kiya paytm dvara to mera 533 kis chiz ka 533 debit hua hain or paytm main woilet main mony add karte hue paytm fail hua hain or returns to bank bhi nahi ho raha hain ishi trah chalta raha to hamara paytm she vishvash ud jayega to hamari paytm se namra vinti hain ke mera 533 bank main credit kiya jay
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      R
      RISHI KANT TRIVEDI
      from Lakhimpur, Uttar Pradesh
      Dec 27, 2016
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      Address: Kanpur, Uttar Pradesh, 208021
      Website: www.paytm.com

      Dear paytm team

      My ac deducted 1650rs but my paytm balance is showing 00
      Transaction id=[protected]. 24th dec 15:35

      I was doing payment of mobile shop but 1650 rs deducted from my a\c & that time i couldn't make the payment due to payment not add in paytm balance..
      So i request to you kindly resolve the matter as soon as possible

      Kindly help me out
      Dec 26, 2016
      Navin9navin's response       Plz solve my problem

      Dec 27, 2016
      Updated by RISHI KANT TRIVEDI       My ac deducted 1650Rs but my paytm balance is showing 00
      Transaction Id=[protected]. 24th dec 15:35

      View replies
      I had transfer my money from paytm wallet to the bank mean return to bank option it say tranfer is successful but i haven't receive money in my account kindly please look into this otherwise i will have to lock complaint of fraud against you guys

      Paytm balance not add in ac - Comment #2626001 - Image #0
      Reply
      Money send but not recive by other but got massage in mobile for reciving money but paytm is empty and money is deducted .what to do sir.my paytm no.[protected] and others paytm no.[protected]
      Plz check all detail .i have attaced all things

      Paytm balance not add in ac - Comment #2626003 - Image #0
      Reply
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        N
        nimmu
        Dec 27, 2016
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        Address: Jhansi, Uttar Pradesh, 284128
        Website: www.paytm.com/complaint

        Sir I have attempt two transection of rs 5000 to return to the bank .
        But both are in pending state .
        As per your email, money will be refund I paytm wallet or in bank in 2 days but till now no refund takes place .plz hurry up do anything.

        Regards,

        NIRMAL SINGH

        [protected]
        +1 photos
        Dec 27, 2016
        Updated by nimmu         Two transection of rs 5000 are pending
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          P
          Pranat Mishra
          from Mumbai, Maharashtra
          Dec 27, 2016
          Resolved
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          Resolved

          Address: 560078
          Website: www.paytm.co.in

          Money has not been transferred to my account since 25 days.i had send money from paytm wallet t to my bank account but i didn't get it till now...i have complained so many times on paytm through email but my problem has not been shorted out..i don't even know my money will be refunded or not...plzz help me and return back my money..
          +1 photos
          Jan 3, 2017
          Complaint marked as Resolved 
          my money has been to my bank account today
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            A
            Ashwin Jathar
            from Mumbai, Maharashtra
            Dec 27, 2016
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            Money transfer issue

            Address: Nashik, Maharashtra, 422005
            Website: Paytm

            Myself ashwin jathar. My mobile no. [protected]. I have made payment of rs.500 twice i. E of rs1000/- on 24th december to a paytm customer named vaishnav purandhare mobile no. [protected]. Money has been deducted from my bank but not received by vaishnav so kindly look into the matter..
            I request you to either make the payment to vaishnav or refund it to my bank.. Waiting for your reply.....
            +1 photos
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            N
            narender singh
            from Gurgaon, Haryana
            Dec 27, 2016
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            Address: Palwal, Haryana, 121102
            Website: Complain for money not received

            I have not received my money in bank account trxn i'd [protected] of amount 5300 done at 17dec
            But passbook of paytm is showing money is transferred to bank account how long it took it's already more than 10 days.

            My login details is
            [protected]
            Account number is [protected]
            Narender singh
            Syndicate bank
            Palwal branch
            Village atohan
            Contact number is [protected]
            [protected]
            +2 photos
            Dec 28, 2016
            Updated by narender singh             I complain on this site other people read information and they are calling me again n again to know detail of paytm login ID, and my debit card detail and pin of 3 digits.
            Look paytm will not ask u card number and digits
            Bahut baat merko fake calls Aaye.
            Don't tell ur details.
            Paytm will refund in 20 to 25 days
            Noida sec 8 u can go to verify
            Dec 28, 2016
            Updated by narender singh             People are making u fool Pls be safe.
            Don't share ur card details to anyone.
            Paytm will not ask full card details.
            Pls aware everyone
            Dec 28, 2016
            Updated by narender singh             Bhai paytm office jaake pata Karo.
            Sec 8 noida
            Thy will refund u in 20 days minimum.
            My contact number is [protected]
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              M
              Mohd Sharukh Khan
              from Mumbai, Maharashtra
              Dec 27, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: www.paytm.com

              On 18 DEC 2016 I transferred Rs.5000 from my Bank account to oaytm Wallet. But the transaction was not successful and the money was deducted from my bank account and was not credited in my paytm wallet. Its been ten days since i am trying to contact paytm but they have been unable to resolve my issue.

              Wallet TxnID: [protected]
              CC transaction No. [protected]
              Order# [protected]

              Name: mohd Sharukh Khan
              email: [protected]@rediffmail.com
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                B
                Balaji Tyre
                from Kapurthala, Punjab
                Dec 27, 2016
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                Address: Ludhiana, Punjab, 141002
                Website: paytm

                Hello sir
                kindly reslove my problem account my mobile number is [protected] my bank statement had cut my balance in my account but paytm cant be added in my balance please check and transfer the balance my account .
                it is a big problem for me i was added money in the date of 26/12/2016 on transaction is 600 and other again in the same day of 600 again but both of transaction not added in my paytm account
                thank you
                +1 photos
                Dec 27, 2016
                Updated by Balaji Tyre                 please tranfer my payment
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                  R
                  Ramjash Maurya
                  from Ahmedabad, Gujarat
                  Dec 27, 2016
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                  Address: 396210

                  We transfer the money twice / two time. Amounts[protected] + 5000 in two time) on date 24/12/2016. But he did not clear the transaction and not showing transactions in my paytm passbook. only showing order
                  ID : [protected] Dt. 24/12/16, 10:30 PM
                  ID : [protected] Dt. 24/12/16, 10:41 PM
                  Money dedicated from my canara bank account. 1st truncation of 5000 & 2nd truncation of 5000 total 10000 till date pending Our Paytm ID details
                  Name Ramesh Maurya
                  Paytm ID [protected]
                  Email ID [protected]@gmail.com
                  And please return my money in wallet or Bank account
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                    R
                    rajeshsaini1987
                    Dec 27, 2016
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                    Address: Kurukshetra, Haryana, 136118

                    Sir on 22nd december i had transfered 5000₹ from my account to paytm wallet vide order number [protected] and cc transaction number [protected] but money not reflect in my wallet paytm show money received not order status show failed apart this no contact number of any representative given for complaints.

                    Kindly solve my problem as early as possible
                    +1 photos
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                      R
                      ritudeswal
                      from Delhi, Delhi
                      Dec 27, 2016
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                      Address: Rohtak, Haryana, 124001

                      Hello sir
                      I am ritu deswal from rohtak. I used my uco bank atm to trasfer 19, 000 rupess in my paytm wallet. I tried to pay my lic installement using paytm app but the transaction was not procedded by me. I transfered back the amount of 17, 000 rupees back to my uco bank account on 19th december 2016 and also got a message from paytm on the registered mobile number. But to my surprise the money was not transfered into my account till date. Please look into the matter and reply asap.
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                        S
                        Sahilmadaan96
                        Dec 27, 2016
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                        Address: Karnal, Haryana, 132117

                        I was transferred the Payment of 3000rs from paytm wallet to my bank account but payment deducted to my paytm wallet but I don't receive into my bank account. My paytm no is [protected] and my paytm transaction I'd is [protected]. Transfer payment pending please check the issue.
                        Contact no :- [protected]
                        +1 photos
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                          S
                          Sachin Gujrati
                          Dec 27, 2016
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                          Address: Ajmer, Rajasthan, 305022
                          Website: paytm

                          Hello yesterday I add 3000 RS in walut from my bank but in walut does not add money and from my bank money is deposit so please give return my money how can I get my money back please sir do something for me I want to send this money to my brother and I call many time to paytm customer care number but call was no contact so what can I do please refund my money
                          Dec 27, 2016
                          Updated by Sachin Gujrati                           Hello mere nam Sachin ramu waghri hai Maine kal morning mai bank SE walut mai 3000 RS add kie the but bank SE deposit hogaye or walut mai add nhi hue plzz kuch karo
                          Dec 27, 2016
                          Updated by Sachin Gujrati                           Mere walut paise nhi add hue jab ki bank SE deposit hogaye
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                            मयूर मधुसूदन शिंदे
                            Dec 27, 2016
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                            Address: Pune, Maharashtra, 412101
                            Website: www.paytm. Com

                            Tickets was booked on 23rd dec. Didn't got tickets at theater. They contacted me that the refunds will be added to your wallet within 24 hours the send me money but failure was occurred by the merchandise.
                            And after that several times created tickets to contact them but no response or they didn't try to solve the problem.
                            They should tell when it will be processed.
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                              S
                              saifabdullahkhan
                              from Noida, Uttar Pradesh
                              Dec 27, 2016
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                              Address: New Delhi, Delhi, 110025
                              Website: paytm

                              Hello

                              My 2000 rs. Has been deducted from my account but i did not get it in my paytm voilet please refund it in my bank account as soon as possible,
                              My paytm number - [protected]

                              Regards

                              Aif
                              +2 photos
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                                P
                                prabhash0957
                                from Mumbai, Maharashtra
                                Dec 27, 2016
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                                Address: 462022

                                Sir i m prabhash kumar please give me my refund. You say 7working days having your solution but today's now is 07 days refund is not successful in my account i m giving lots of complaint but paytm is giving me reply. You said discuss on bank i also daily discuss bank manager. But he said that paytm not send ur 7000/- refund in bank.
                                Bank. Allahabad bank
                                Your order no is :- [protected]
                                Date 19/12/2016 time :- 2:51 pm
                                Please i requested to u sir plz give me my fund mai bahut pareshan hu.
                                Last option court notice. U says paytm right. Bank says bank right. So where is my payment. My refund is 7000/-.
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                                  S
                                  Saurav singh 3339
                                  from Imphal, Manipur
                                  Dec 27, 2016
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                                  Address: Muzaffarpur, Bihar, 842001
                                  Website: Paytm

                                  I have riceved rs 950 successfuly in massage in my paytm mob. No *39 but my paytm wallet is 0 plz help me i am studen when the massage i have received that time my paytm no is not join to patym after some time i have start the paytm in that no after start the paytm my wallet is impty plz help me or plz. Share customer support contact number this is the case of[protected] plz help me
                                  +1 photos
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                                    J
                                    Jeetu Nalawade
                                    from Mumbai, Maharashtra
                                    Dec 27, 2016
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                                    Address: Mumbai City, Maharashtra, 400070
                                    Website: www.paytm.com

                                    Dear all,

                                    I have deposited rs.2500.00 in icici bank chembur branch for paytm account
                                    Last week but the said amount has been not credited to my paytm account till date. When i ask the icici bank about the same they said the said amount has been transfer to your paytm account on the same day & they give me a transaction id & ask me talk to paytm. I try to speak to the paytm company through their toll free number but not able to contact them. I am not able to get any feed back on the same. Request you to pls look in to my matter & solve the same.

                                    T & r
                                    Navin shetty
                                    [protected]
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                                      G
                                      Gaurav Patna
                                      from Bihar Sharif, Bihar
                                      Dec 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: Patna, Bihar, 800002
                                      Website: Paytm

                                      Dear team Paytm,
                                      I am actually a very old and happy customer of Paytm.. But unexpectedly from yesterday I am facing a problem..
                                      I transferred 5000rs from my wallet ([protected])
                                      To Suraj Granite.. But after 15 minutes I received a massage that bank refused to accept payment so your 5000rs is now again in your wallet (I am attaching the screen shot of that massage) but it's not on my wallet.. So kindly do investigate it and solve my issue immediately and for this I'll always be very very thankful to you.

                                      Order id - [protected] (I am not 100%sure but kindly check it)
                                      Regards
                                      Gaurav.
                                      +3 photos
                                      Dec 27, 2016
                                      Complaint marked as Resolved 
                                      Dear team Paytm, I am seriously very sorry for my last complain.. As it was just a misunderstanding and now it is totally clear.. I am proud to say that Paytm is life changing app for me.. It makes my life so easy.. So once again Paytm guys sorry for doubting on you.. God bless you and happy new year 2017 cheers.. Regards.
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