PayTM Mobile Solutions Complaints & Reviews

I paid INR176 to [protected] on August 20, 2020, at 2:47 pm (Transaction ID: [protected]) but the receiver has not received the money till now. In the Paytm passbook, the payment is shown as successful but the receiver's passbook doesn't reflect the payment. I called the customer care but no satisfactory response was received.

I was making a payment at dominoes using the paytm option. On initiating the payment process, I made the payment using my registered Sbi debit card at paytm. The money was deducted during initiated payment process. However, the order was not confirmed at dominoes. The dominoes helpdesk have said that they didn't receive any payment through paytm.

I can see in my bank statement that Payment made by debit card-OTHPG 067216 PTM*PAYTM

You can see the transaction process through which payment was deducted from my account in the attached screenshot.

By mistakenly i have done my recharge In wrong number .

Dear sir/mam,
Hope all is well!

I was making a transaction on provided link https://www.naukriprojobs.co.in of amount 10/- through axisnet banking on dated 31/08/2020.
Transaction failed but, 10000/- debited from my axis account no.[protected] and didn't returned back.
Here is id where money received : inb/[protected]/paytm mobile solutions pvt.
Therefore, kindly take essential action on priority for refund of 10000/-rupees.
This is for your kind acknowledgment and take essential action on priority.

Thanks and regards
Bimlesh kumar
Mobile no [protected]

Dear Sir
I am a regular customer o[censored]sing Paytm through my Laptop (only) for the services like mobile recharge, TV recharge and Bill payment etc.

I am not using smartphone mobile for such purpose.

I am unable to longing in Paytm from yesterday night and I am disturb because I am avoisd to go out due to lock down.

I am using Mobile no as login and passward
I have attached the issue which comes to download paytm app.

Please help me I will be thankful to you
Thanks with regards
N Chandra

My paytm account is blocked for security concerns. I tried to unblock my account as per the given procedure but paytm didn't unblock my account. Also the balance in my paytm wallet is forfeited. This is so unfair. Atleast my paytm balance should be transferred to my bank account.

Please

I made a flight booking on 4th feb 2020 from CCU TO BLR. The amount was 4522 . Due to some technical issue my transaction got failed and my entire amount was refunded back. Then I received a message from paytm that my booking is on hold because the transaction failed so kindly pay using the link specified in the message to confirm your booking. I paid again using the link on 6th Feb 2020 and my booking was confirmed. I got confirmation from Indigo . My PNR - IFBU8S was generated and my flight was confirmed .

But in my Paytm app the same booking id - [protected], the transaction was still shown failed . I raised query regarding this .The Executive told me it will take some time but we will update it soon .Till date it is not updated by paytm Team and now i am facing issues due to it.

My flight was cancelled due to covid . The airlines initiated a refund of 4243 on 21st July 2020. I have confirmation mail from airline that they have refunded to the travel agency one97 communication/Paytm. But i still havent received my refund .

I have spoken to many of paytm executive on phone . The all understand my issue . Agree that I am eligible for the refund of 4243 . They escalate the matter to the backened team but the team again replies me with the same mail that they have refunded for the booking id - [protected] .
Its not my fault that the team never updated my booking id with the second transaction that i made. They are again and again checking with the same booking id but my query is to refund the amount for PNR - IFBU8S which is not associated with any booking ID.

I have made payment of 28476.47 in my Indiabulls loan account number IPERJMN02479175
And it’s not credited please do the needful as soon as possible.

Following done by Times of Money Limited from my SBI Account. Kindly give my money back.

26-Aug-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAJGRBMF7 TRANSFER 100

26-Jul-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAJASFHO2 TRANSFER 250

27-Jul-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAJAVQTI5 TRANSFER 250

27-Jul-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAJAVRMZ7 TRANSFER 400

27-Jul-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAJAVUIS0 TRANSFER 800

12-Mar-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAIHGSHV2 TRANSFER 800
12-Mar-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAIHGSRQ4 TRANSFER 1, 600.00

12-Mar-20 TO TRANSFER-INB Times of Money Limited-- [protected]IGAIHGUME9 TRANSFER 800

I was making a payment to mahavitaran through net banking for electricity bill.
Transaction processed on 26 Aug 2020 from my account number ending with 3194 for Rs. 1830.00.
"as per the bank records the transaction INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/ on 26 Aug 2020 for an amount of Rs 1830.00 from your account number is successfull and the PRN number for the same is [protected]"
Bill is deducted from my bank account.
But email / messages not received for receipt.
Payment not received to mahavitaran.
Mahavitaran bill details are as per attached screenshot.

Please credit amount to bank account or give receipt for payment given to mahavitaran.

Paytm — non refund of my money rs 1899 deposited in their wallet
shashiggn on Oct 1, 2019
Mark as Resolved
Phone/Mobile Number:
[protected]

Consequent upon an sms on my android lenovo vibe k5 plussnpa 2 psk phone from themisale.com/product/product advertising sale of redmi note 7 pro phone at discounted price of rs1899/-, i applied for the same giving necessary details of my name, mail id, phone no., and address for delivery of the product. The payment for the same was duly collected from my bank syn. Bank through atm and the details are appended below:-
Paid for ordertoday sale order #[protected]transaction id [protected]-07-18 02:55:04 pm
Rs 1, 899
-
Success
Paytm_wallet
Added to walletfrom: syndicate banktransaction id [protected][protected]:31:13 am
Rs 100
Success bank txn id: [protected]
Paytm_wallet
Added to walletfrom: syndicate banktransaction id [protected][protected]:22:56 am
Rs 1, 799
Success bank txn id: [protected]
Paytm_wallet
Now my concern is that the merchant sale order appears to me a fraud party since no expected date of delivery is so far confirmed by them.
As such i therefore, request you to kindly restore back my payment of rs 1899/- back to me immediately. Thanks & regards.
Truely yours
Shashi kant
B. Tech. Iit kanpur p. G. Dip. Iit roorkee
Mob [protected]
R/o h. No. 921/ swami vivekanand block, saraswati vihar, hsg. Bd. Cly., chakkarpur, gurugram-122002 (Hr)
Updated by shashiggn Oct 04, 2019

No refund almost 3 months have elapsed since I deposited Rs 1899 in their wallet on18th July'19
Updated by shashiggn Oct 14, 2019

My consumer complaint docket no. 1645753 has since been disposed off without resolution.
Please investigate into the matters and do the needful resolution urgently.
Updated by shashiggn Oct 31, 2019

Paytm
It is Paytm who paid my money to a fake link and therefore Paytm is most likely for legal action against Paytm. As such be ready to face this or else refund my money Rs 1899 immediately without delay.
SHASHI KANT
[protected]

Paytm account unblock

I have debited 600 rupees from my saving account on 23rd August 2020 to your account which I haven't done from my sideplease check it and return the money asap

Hi, i have a merchant account on paytm([protected]) linked with union bank of India . Account number - [protected] . i have received one payment on paytm on 18 July 2020 worth rupees 3500 . as per paytm this amount transferred to my bank account on 19th July 2020 with Reference number[protected] . but payment still not received in my bank account . i have contacted paytm customer care so many times for my complaint but still no solution from there end. i have also shared my bank statement with paytm issued by my bank still they are not helping . bank statement is attached from 27 June to 24 august for your reference. kindly help to close this complaint and get my money credited . some details are as given below :-
Paytm mobile number - [protected]
Bank account number - [protected]
Account holder name - MESSERS SATNAM TOUR AND TRAVELS
Amount reference number[protected]
Total amount - 3500

I want to know the status of my refund amount which according to the merchant has been initiated and has provided me the following details for reference.
Refund ID:20200821111212801300168763479723526
Order ID12ef5a55-b2f2-11ea-a316-024cc6a2fc70

Can U provide me the current status.

I want to know the status of my refund amount 23430.00 With
Refund ID:20200821111212801300168763479723526 and
Order ID: 12ef5a55-b2f2-11ea-a316-024cc6a2fc70

Above are the details which I have received from merchant.

Rs 903.00 was paid on 28 JUNE 2020 online from dishtv.in website but unknowingly it went to PAYTM (fraudulent trap?) . The payment tr I/D 87013669 ORDER NO[protected] was accepted by paytm VIDE EMAIL on 23July 2020. After continuous follow up with customer care on 01 Aug they intimated that the amount has been transferred to merchant Dishtv vide order no[protected] . But Dishtv denied any such transaction from received from PAYTM. On further followup with Grievance officer on 15Aug the matter may be settled by PAYSERVE who has no existence .
under such situation I request your intervention to arrange refund of money from PAYTM, NOIDA to set an example of justice against fraud from gullible customers.
REGARDS S C DE

Hi Sir,

Paytm has deducted an unauthorized amount of Rs 70 from my paytm account for a travel through srinagar toll plaza i.e one of toll plaza near palwal district of haryana on 17 August 2020.

I contacted them and asked the reason for deduction, to which they replied that due to vehicle class mismatch they have deducted additional Rs 70 without my authorization.

First i would like to let you know that i have travelled in and out of this toll plaza many times in a month and everytime they deduct combination of
105 + 55 if thy return is within 24 hours.

On 3rd august i travelled in and out on same day and they deducted the same amount as usual. But on 17 August i get a message that due to vehicle class mismatch 70 Rs will be deducted.

I drive a normal car and what does vehicle class mismatch means and why other toll plazas have not stated the same.

I contacted them for refund but no getting any response about the refund and they asked me to provide photos of my card.

My question is why do i have to provide my car photo when all the details about my car is there on the RC which is also uploaded on fastag section of paytm.

My concern is first who gives the right to paytm to deduct amount from anoyones account this is clearly a privacy data breach and secondly this is
theft and fraudulent activity which is a cyber crime.

Please help me get the Rs 70 amount and also if any case can be lodged against the company for fraudulent and breach of privacy and harassment of customer so that others can be saved from their tactics.

Thanks,
Manish Sahrawat
Mob - [protected]

I have paid my bsnl landline bill payment through PayTM and transaction was successful, money got deducted from my wallet. But if I check on bsnl portal, it still shows my Bill payment is pending. I am also getting reminder calls from bsnl to make the payment otherwise the service will be Disconnected.

Below is my transaction details:
Transaction Id : [protected]
OrderId : [protected]

Please resolve this issue at the earliest.

Thanks,
Laxmi

Received sms from Paytm mobile solution for KYC update and mobile no. [protected] and withdrawn Rs. 24716.83, why ?