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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 57

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S
scde
Aug 23, 2020
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Rs 903.00 was paid on 28 JUNE 2020 online from dishtv.in website but unknowingly it went to PAYTM (fraudulent trap?) . The payment tr I/D 87013669 ORDER NO[protected] was accepted by paytm VIDE EMAIL on 23July 2020. After continuous follow up with customer care on 01 Aug they intimated that the amount has been transferred to merchant Dishtv vide order no[protected] . But Dishtv denied any such transaction from received from PAYTM. On further followup with Grievance officer on 15Aug the matter may be settled by PAYSERVE who has no existence .
under such situation I request your intervention to arrange refund of money from PAYTM, NOIDA to set an example of justice against fraud from gullible customers.
REGARDS S C DE
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    M
    MANISH SAHRAWAT
    Aug 23, 2020
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    Address: B-121, Sector 5, Noida – 201 301, India Phone: +91-120-4770770 | Fax: +91-120-4770771 | Email: [email protected]

    Hi Sir,

    Paytm has deducted an unauthorized amount of Rs 70 from my paytm account for a travel through srinagar toll plaza i.e one of toll plaza near palwal district of haryana on 17 August 2020.

    I contacted them and asked the reason for deduction, to which they replied that due to vehicle class mismatch they have deducted additional Rs 70 without my authorization.

    First i would like to let you know that i have travelled in and out of this toll plaza many times in a month and everytime they deduct combination of
    105 + 55 if thy return is within 24 hours.

    On 3rd august i travelled in and out on same day and they deducted the same amount as usual. But on 17 August i get a message that due to vehicle class mismatch 70 Rs will be deducted.

    I drive a normal car and what does vehicle class mismatch means and why other toll plazas have not stated the same.

    I contacted them for refund but no getting any response about the refund and they asked me to provide photos of my card.

    My question is why do i have to provide my car photo when all the details about my car is there on the RC which is also uploaded on fastag section of paytm.

    My concern is first who gives the right to paytm to deduct amount from anoyones account this is clearly a privacy data breach and secondly this is
    theft and fraudulent activity which is a cyber crime.

    Please help me get the Rs 70 amount and also if any case can be lodged against the company for fraudulent and breach of privacy and harassment of customer so that others can be saved from their tactics.

    Thanks,
    Manish Sahrawat
    Mob - [protected]
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      L
      Lhegde
      Aug 23, 2020
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      I have paid my bsnl landline bill payment through PayTM and transaction was successful, money got deducted from my wallet. But if I check on bsnl portal, it still shows my Bill payment is pending. I am also getting reminder calls from bsnl to make the payment otherwise the service will be Disconnected.

      Below is my transaction details:
      Transaction Id : [protected]
      OrderId : [protected]

      Please resolve this issue at the earliest.

      Thanks,
      Laxmi
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        G
        gmotilal
        Aug 20, 2020
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        Received sms from Paytm mobile solution for KYC update and mobile no. [protected] and withdrawn Rs. 24716.83, why ?
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          A
          Anilkumarpathk
          Aug 20, 2020
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          Address: Paytm
          Website: [email protected]

          Mera sbi ac.se paytm bailet k dwara paisa nikasi kr k.coda payment ko diya.mere sath dhokha hua hai.helph me...
          Aug 20, 2020
          Updated by Anilkumarpathk
          Transaction id-[protected].
          Tr...id-[protected].
          Tra...id-[protected].etc=3430.total
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            R
            Rana6047
            Aug 20, 2020
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            Address: 136, 1st Floor, Devika Tower, Nehru Place, New Delhi - 110019

            Dear Concern,

            It is my duty to inform you that my self Siddhartha Mukherjee resident of 5A, Bijoynagar, Naihati, North 24 Parganas, West Bengal, 743165 received a call on yesterday around 4 o'clock regarding update of Paytm KYC from this ( [protected]) number. I was asked to download Paytm Quick Response APP from Google Play store and log in my Paytm in google browser. Then I was asked to open that app and and Paytm Passbook. I was requested to transfer Re.1 to my Paytm Wallet and I did that. After that I was asked to transfer the amount through my debit card. When I was doing that transaction during that period I have received a massage from my ICICI bank that my account was debited Rs. 10734/- and it was credited to someone Paytm. Transaction massage I am attaching herewith for your reference.Due to this pandemic situation me and my family is suffering with fund crisis, so it my earnest request to you please do the needful to refund the amount to my account.My account details is mentioned below.
            Siddhartha Mukherjee
            A/C No.[protected]
            IFSC Code. ICIC0001103
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              M
              mukul4668
              from Lucknow, Uttar Pradesh
              Aug 20, 2020
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              Paid BSNL Bill through Paytm Wallet But amount not received by BSNL

              1. Mobile Number: 94XXXXX450
              2. Date:[protected]
              3.Operator reference Number:[protected]
              4. Amount Rs 266

              Detail on paytm site:

              Paid for order at Paytm Recharge or Bill payment
              18 AUG, 9:50 AM
              Order ID : [protected]
              Transaction ID [protected]
              - ₹266
              SUCCESS

              Mukul Saxena
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                H
                Harendran
                Aug 20, 2020
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                Address: Harendran, Somanpura, palakkad dt, Kerala state,

                I have paid electric city bill on dated 16/08/20 for Rs.517/- even the money of Rs. 199/- added with the sum for relaince burglary insurance, it is with out my knowledge, so please cancel the policy and refund the money of
                Rs. 199/- to my credit card account, I feel it is against the trust and fraud, please do needful
                Mail id [protected]@gmail.com
                Thanking you,
                Harendran .
                same situation for me also I have paid electricity bill & the money of Rs. 199/- added with the sum for reliance burglary insurance, it is without my knowledge, the link they send not working and there is no receipt in mail also, so please cancel the policy and refund the money of Rs. 199/- to my account, I feel it is against the trust and fraud, please do needful.

                Thanking you,

                Shaffin
                same situation for me also I have paid electricity bill & the money of Rs. 199/- added with the sum for reliance burglary insurance, it is without my knowledge, the link they send not working and there is no receipt in mail also, so please cancel the policy and refund the money of Rs. 199/- to my account, I feel it is against the trust and fraud, please do needful.

                Thanking you,

                Shaffin
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                  S
                  SaFal Ckd
                  Aug 20, 2020
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                  I ordered a bluetooth speaker of mivi roam worth rupees 1199 with pre-paid on Paytm.
                  But due to delay in delivery I cancelled my order..they said refund initiated in[protected]..but the money still not credited to my account..I paid the money using a debit card of canera bank and i gave my sbi account registered with Paytm for refund..but my money still not received..I totally dissapointed..please provide me with a solution
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                    K
                    kanthimathij
                    Aug 19, 2020
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                    For more than an year Paytm has been deducting money from my account which adds up to 47, 927.45 since i wasn't alerted on SMS i never realised this happening. today i accidentally checked my mail and found this happening for such a long time and the money lost is 47927.50. Kindly help i have attached the detailed transaction list screen video of my excel sheet for this scam transaction.
                    +1 videos
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                      V
                      Vikas Bagthariya
                      Aug 18, 2020
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                      My pytm acaunt is vikas bagthariya is a to block plaz un block my acaunt
                      Aug 18, 2020
                      Updated by Vikas Bagthariya
                      Plz un block my account

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                        K
                        Kishor Dhamange
                        Aug 18, 2020
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                        Address: Chinchwad, Pune.

                        I was making a payment to mahavitaran through net banking for electricity bill.
                        Transaction processed on 15 Aug 2020 from my account number ending with 1317 for Rs. 840.00.
                        "as per the bank records the transaction INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/ on 15 Aug 2020 for an amount of Rs 840.00 from your account number is successfull and the PRN number for the same is [protected]"
                        Bill is deducted from my bank account.
                        But email / messages not received for receipt.
                        Payment not received to mahavitaran.
                        Mahavitaran bill details are as per attached screenshot.

                        Please credit amount to bank account or give receipt for payment given to mahavitaran.
                        I was making a payment to mahavitaran through Mahavitaran App on 2nd September 2020. Used payment mode as paytm. After entering OTP, I got error message. 2150 amount got deducted from bank account. It did not reflect in mahavitaran account. Also I Did not receive Receipt/mail. No details in paytm app either.
                        Bank deduction details as given in screenshot mentions only name and amount.

                        Kindly help.
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                          S
                          Sandeep Rao Annamaneni
                          Aug 18, 2020
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                          I purchased 5000 rupees brand factory voucher from paytm which is valid till oct 2020. I tried to use it in store but, they r getting voucher not active error. I complained paytm. They asked me to try again. I did it but still it's not working. Then i asked paytm for refund but, they again asked me to go to brand factory and redeem. I tried and still it's not working. I then again asked for refund. But they are not refunding. I tried to use voucher for 3 times but, it's not working. Paytm should take responsibility of refundjng for it since i purchased from paytm but, they are not doing it.
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                            H
                            Hemant Bhattar
                            Aug 16, 2020
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                            Paytm is not returning the refund of my flight ticket amount from flyscoot.
                            Flyscoot has given the refund to paytm on 21st march 2020 of inr 5499.80
                            So even after more than 4 months over still paytm is saying we are looking into it.
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                              D
                              Dinesh Bhattar
                              Aug 16, 2020
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                              Address: B-121, Noida Sector 5, Noida - 201301

                              This email is regarding my issue against paytm care (Reference no.:[protected]

                              I have booked a flight ticket using paytm. Following is the booking id number: [protected]

                              Due to covid-19 my flight was cancelled and the flight service provider (Flyscoot) gave back the ticket amount inr 5499.80 on 21st march 2020 to paytm.

                              I have checked with www.flyscoot.com for my cancelled ticket refund.
                              And the flyscoot team is saying that we have already made the refund to your booking source paytm on dated 21st mar 2020 of amount inr 5499.80 against flyscoot refund reference number [protected].

                              As per my talk with flyscoot, i came to know that paytm has received the payment from flyscoot on paytm having visa card ending with 5597 of inr 5499.80 on 21st march 2020.

                              But now paytm is not returning my money. Everytime paytm customer care says we will refund your amount shortly.
                              And still even more than 3 months paytm has not returned my amount rs. 5499.80 against booking id [protected].

                              Please register my complaint against paytm to get my refund amount.
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                                M
                                Mohd Masoom Salfi
                                Aug 15, 2020
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                                Address: Bhawanipur bijnor Uttar

                                My i'd blocked [protected] my number paytm first game please resolutions open game
                                Aug 15, 2020
                                Updated by Mohd Masoom Salfi
                                Paytm first game blocked

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                                  M
                                  Aug 15, 2020
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                                  Dear sir,
                                  Someone posted my number [[[protected]] on locanto ad. And now unknown people are continuously messaging me for pics etc. Can u delete it for me.
                                  Plzzz sir delete this number
                                  [protected]
                                  Plzzz sir i humbel request plzzz help us
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                                    M
                                    Aug 15, 2020
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                                    Address: Multan

                                    Dear sir,
                                    Someone posted my number [[[protected]] on locanto ad. And now unknown people are continuously messaging me for pics etc. Can u delete it for me.
                                    By seeing these ads people calling me continuously and asking me annoying questions like send your pics etc.
                                    So its my humble request to delete the ads containing number [[[protected]
                                    My mobile number is
                                    [protected]
                                    Dear sir delete number is [protected]
                                    Plzzzz sir Romove this number from locanto..[protected]
                                    I m very disturb plzzzz sir help us
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                                      Vimal Cp
                                      Aug 15, 2020
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                                      Without any reason paytm blocked my account my num:[protected]. I have messages them several time in 24/7 help line they are not reply my query reference num:16977416. Please unblock my account i can't sleep well daily i have saved above 1lack for my studies and for my life that all money stucked in that account kindly please unblock soon.
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                                        A
                                        aghosh19
                                        from Silapathar, Assam
                                        Aug 14, 2020
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                                        Company sold spurious 3m n95 masks at exorbitant price but refused return order paytmmall order id: [protected]

                                        Tax invoice/bill of supply/cash memo number: 07d[protected] date:[protected]

                                        Sold by: shree gane enterprises a-26 ground floor pandav nagar near gurudwara delhi-110092 delhi, delhi - 110092 pan: cdjpk4966r gstin: 07cdjpk4966r1zk 3m 8210 anti pollution activate n-95 mask - niosh approved (Pack of 3) hsn code :9018 3m03
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