PayTM Mobile Solutions Complaints & Reviews

I bought router of rs. 5, 999 on 19 june 2020 and received same on 29 june 2020 in afternoon. As opened first packing from paytmall and found the product inside was unsealed and router box tampered. I immediately in an hour of getting delivered posted for return but the product was already marked by seller as non returnable. Hence i contacted paytm team in hope of return and refund from them. But they asked for all details and pictures of product and communication went for 10-15 days long. After so long they came up with # solution of getting product warranty from router manufacturer.â 

Now tell me why a customer should run behind router company for getting warranty for faulty product supplied by seller.

Lost 8100/- from paytm wallet on 16th July 2020. No instances of me sharing my password or the otp. Still lost the money from my paytm wallet suddenly.

Money was transferred to some anonymous contact. Guess it's some kind of data breech on paytm's end or what so ever. Compliant was filed by me on the very same day like in an hour againt that Fradulent Transaction.

After 2 days i.e., today 18th July 2020, received a reply from paytm care saying that the amount was already consumed by the fraudster hence we cannot refund you the amount.

This is too disheartening and worse on their part. That money is my hardwork earned with sweat and pain. How can they just say that they can't deal with the complaint or provide a solution or compensate me. Is this the support they provide to the trust we have on them?

Escalated the Issue (complaint) to the Nodal Officer of paytm . But by the way the paytm care replied to me I have no hope that they would find a solution to my issue.

Hence filing the complaint in consumer complaints forum with a little hope.

I booked a ticket from bengluru to lucknow on 8th april 2020 of rs 13, 350 from paytm. But due to covid19 my flight get cancelled. So as per govt. Rules i can travel with this ticket later in one year.

But on 17th of june paytm send cancellation request on goair for my flight ticket from his own (I didn't give any request, they request without my permission). On 18th june go air refund my amount to that agency from which i book ticket (That was paytm). For proof they send pdf on refunding that whole amount. When i sent a mail to paytm, they revert that they didn't get any amount. When i talked once more to goair they told same thing that "sir i refund your amount already just talked to paytm. Now they have your amount and its there duty to refund your amount". They give me transaction number also.

For paytm booking id : [protected]
Transaction number for go air :[protected]Note: this is the transaction number of money transfer from goair to paytm)
My paytm no. : [protected]
My pnr no : iy85st

I attached my file also which i get from goair.

Sir I make a purchase a pack in Pubg of rupees 799 but I can't get uc help us please sir

I purchase royal pass in pubg gaming through sbi internet banking but i didn't get uc and no refund. Thx for inb txn of rs.799 frm a/c x6079 to times of money ref#igaizeiar0 on 16jul20.

My account is temporary block please unblock my account as soon as possible

There has been fraud on my paytm number [protected] where in rs4750 has been transferred from my mobile number to [protected] at 2.08.21 am in the night.
Request to reverse this transanction and act against this number for fraud

I have recharge the idea number through paytm. But when i check the no. That i have recharged the no. Has not received the balance and no. Is off.

Hi team

This is in regard to payment made via icici bank[protected] to bajaj auto finance a sum of 4000/- on 14th july 2020.

The said amount neither received by bajaj auto finance nor reverted back to icici bank account.

Look into this matter at the earliest.

Attached screenshot for your reference of the same

You can contact me on [protected].

On 13 evening somebody stolen. 1893 from my Paytm wallet.and Paytm is responsible for the same. Please and solve it.i can’t Afford to lose it.Its my hard earned money.
This no-‭[protected]‬ Stolen.

Sir its again I was frauded by him...by doubling the money they have said...and I paid totally 16000 to him and he blocked me later and he abused me..

I used star health and allied insurance company's website to renew a policy of my mother on 8th july 2020. The transaction was made thru paytm secure gateway and via netbanking of icici bank.

The icici bank netbanking transaction details are given below.

Transaction reference id: [protected]

Transaaction type: bill payment/ shopping mall

Debit account:[protected]

Transaction date: 08/07/2020

Transaction amount: inr 21, 240

Remarks: vijaya_star health[protected] star health and allied insurance

Transaction status: success

Beneficiary/biller: paytm mobile solution

The amount was debited to my account but the payment was not passed on to star health and allied insurance towards renewal of policy of

S. Vijayalakshmi

Policy no: p/111100/01/2020/004013

Due for renewal on:[protected]

Amount: rs. 21, 240

I am at a loss to understand where the money had gone as the bank transaction says successful and my account is debited but paytm secure gateway had dropped without completing the transfer to star health and allied insurance towards renewal of policy.

Please help me to trace the money transferred to paytm mobile solutions and help me renew the policy or refund to my icici bank account.

Thanking you,

Archana subramanian

Login mobile number mestack my number [protected] my mobile number [protected] confirm number [protected]

I placed an order on amazon and i paid it with my paytm payments bank debit card, the order amount is 239 and the reference number is[protected]. However the order got canceled and the amazon initiated the refund from their end, the refund reference number is boosb7160000kblw6g1c, so when i contacted the paytm customer service they said to file charge dispute. So kindly look into this issue and initiate the refund immediately, thank you.

Hi. So on the 9th of july, 2020 i initiated a purchase of 300 (+10 free) gold coins for inr 249 from the game shop. The mobile game in question being konami's efootball pes 2020. The successful transaction is reflected on my bank account which shows the full sum of inr 249 as transferred to a "times of money limited", even though i am yet to receive my purchased items as of today, which is the 12th of july, 2020. I would like the concerned parties to look into this issue and either forward a refund or ensure that the purchased coins are duly transferred to my game account.
Attached herewith is the transaction details in question.

Hi team,

My balance rs 10000 has deducted by paytm app noida in behalf of oriental health insurance as on date 22 june 2020 at 12:48 pm.
Avinash and vishal who had calling me again and again through his personal number as [protected] and [protected]. Avinash is on whatsapp also.
My hdfc credit card number is 4163...1250. Card has been already blocked and it's transaction number is 07001396400622013720159

Just for your information merchant has sent another link for refund money. Then i have spoke paytm customer care and they advise me that can't open this link and said that share mail id and contact details.
So please find below details and attached mail copy.
Fraud person name (Vishal-[protected] and avinash [protected])

Request to you, please take immediate action on this how can they use paytm company mail id and fraud mailing and link sharing.

Regards,
Birendra
[protected]

Sir, yesaterday evening i didn't made any payment to rishta paytm but 5000 rupees got deduted from my back account. And the transaction is not showing in paytm transaction list but in my bank statement it is appearing and the amount also deducted. I want to get back the money from your rishta paytm mall immediately.

Purchased bc cash via in-app purchase of pubg mobile lite on 08 Jul 2020 at 6:41 pm via internet banking. Costing rs.240 for bc credit of 190+95extra.

My account has been debited for the same amount but no bc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no [protected] / [protected]
Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

I have orderd VIP Premium Bonus Vest Set of 5. Worth 550rs against my Paytm Orderno . [protected].

And Vendore sent me VIP Supreme Vest set of 5 with MRP 79rs each. Total cost 5 x 79 = 395rs.

It is really very disgusting and shameful thing. We trust on Paytm. Shame on vendors mentality.

It is my humble request to take some serious kind of action for this kind of thing.

My account was debited by 574 without receiving any otp. It was an un authorised payment without my acknowledgement.