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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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V
Vineetrat
from Dehra Dun, Uttarakhand
Dec 21, 2016
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Sir yesterday I made a complaint regarding ref no.PTM[protected] as soon as complaint was registered several phone calls followed me from different no.I couldn't recognise which one was fraud and which one was genuine. sir kindly refund the amount of Rs1709 which was paid against my bsnl landline bill account no.[protected] dated 15_12_2016 by me the amount is pending with paytm as paytm debited the amount from bank account but the bsnl bill is not paid. Please refund the same to bank as early as possible. VINEET KUMAR RATURI. Ph no.[protected]. Mail I'd [protected]@gmail
Dec 20, 2016
Updated by Vineetrat
I have paid my bsnl landline bill of account no [protected] phone number [protected] by my sbi debit card paytm debited Rs1709 from my bank account with ref no. PTM[protected]. Dated[protected] but not credited to bsnl against my bill payment transaction.kindly the amount of Rs1709 credit to bsnl. Vineet Kumar Raturi ph.no.[protected] mail [protected]@gmail.com
Dec 21, 2016
Updated by Vineetrat
Yesterday l made a complaint about ref no.PTM[protected] about a payment to bsnl bill account no [protected] of Rs1709 that was deducted from my bank account on[protected] after the yesterday complaint I received so many calls from different no.everyone was speaking on behalf of paytm. Sir I couldn't recognise which one was fraud call and which one was genuine. Please look into the complaint that was made by me yesterday and kindly refund the said amount to bank. VINEET KUMAR RATURI ph.no.[protected] mail [protected]@gmail.com.
Dec 21, 2016
Updated by Vineetrat
Sir yesterday I made a complaint about my ref no.PTM[protected], as soon as the complaint was registered several call on behalf of paytm was following me I couldn't recognise which one was genuine and which one was fraud. Sir kindly see the matter of the above ref no. Amount of Rs1709 debited from my bank but not credited against my bsnl landline bill account no.[protected]. Please refund the amount to my bank. VINEET KUMAR RATURI. Ph no.[protected]. Mail. [protected]@gmail.com
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    lov71
    from Kashipur, Uttarakhand
    Dec 21, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

    Dear sir
    I am the exiting customer of paytm. I have do one transaction in 19 dec but they showing still pending. Money got deducted from my account but not transfer to my account. No paymt customer care get reply. I am very unhappy with the service of paytm.
    Please sir do something as soon as possible.
    My paymt transaction no is -[protected]
    I hope u will do something to feel good.
    +1 photos
    Dec 15, 2016
    Manish Kolambekar's response
    (1) Automatic paytm wallet fund deduction on my account please reversed my wallet fund on my account Rs.130 /- please contact me my registration number.

    (2) 270 Rs. deduction on my account DTH recharge and Recharge balance not be come on my setbox..so please amount reversed my account and contact me..
    .
    Dec 21, 2016
    sohan [email protected] 's response
    I forget my password

    Myself Nitin kushwaha, Mo.No-[protected]... ...Yesterday I'd transferred 4000 rs. Two times to my Indian bank AC. -[protected] .But my first transaction was successful later disappointed...
    I'm feeling regret ful o[censored]sing cashless system of PAYTM
    I'm going to stop using paytm and this type of online wallets.

    Paytm-orders transaction are in pending from long time - Comment #2621543 - Image #0
    Maine apne paytm wallet m rs 2600 add kia bank s kat gya or paytm m load nahi hua my order m show kar rha hat yor amount refund but bank account manager bhi credit nahi hua so give my money

    Paytm-orders transaction are in pending from long time - Comment #2621547 - Image #0
    New password i forgot my password help you

    Paytm-orders transaction are in pending from long time - Comment #2621548 - Image #0
    I have placed a order of a watch .but it is not showing my order in my account .it is showing that no has been placed

    Paytm-orders transaction are in pending from long time - Comment #2621558 - Image #0
    My paytm id [protected] my accunt login issue problem my paytm login errer issue please solution my problem ...

    Paytm-orders transaction are in pending from long time - Comment #2621565 - Image #0
    They are 4 days are going but they are showing pending
    i send money to bank account but they are 4 days are going but they are not success or failed or refund plz sir solve the issue

    Paytm-orders transaction are in pending from long time - Comment #2621571 - Image #0
    Delay in paying refund to bank while transaction deduction make easy on paytm while refund how much time will take

    Paytm-orders transaction are in pending from long time - Comment #2621573 - Image #0
    I have transfer 4931 rupees paytm to my bank account but money can't transferred in my bank account...so please refund my rupees I have attached screenshot of transaction.

    Paytm-orders transaction are in pending from long time - Comment #2621586 - Image #0
    Hello sir,

    i have Bag purchased online through paytm mobile transfer from Chintan Mehta, Delhi for Rs.950/- on 23.11.2016 but till now I have not received the bag for which I already paid Rs.950/- through paytm to mobile no.[protected].
    Kindly do the needful & inform us accordingly.

    Thanks
    Manish Saxena
    Mo. [protected]
    This is second failed transcation in single month . 1190 and 600 rs . Dont know where is my money right now . my number is [protected]
    I have lost my 2600 rupeea in paytm transactions. It is not showing in my accoint and dont show in which i was transfer this amount. I would one transction bt i think it was double.plzzz refund my rupees.
    My order nos.[protected] whr 6000rs has got stuck and other no. [protected] of Rs 1100 has not refunded ...there is no response still now kindly solve our problem asap
    Yesterday I have created a other new paytm account with same number and today I have open my old paytm account I has asked me enter mobile number to verify but it was saying that it has 2 account link, then I have changed my old account to another number then also I has not open ...after that wallet was empty... please give me reply
    Payment debited for Paytm account. But not from bank account. Bank txn id: [protected] November 28th 18:42
    Transaction failed but cut off from my account

    I was paying my Dish TV Recharge 149/- against no. of through KVB bank Net banking .my order No-[protected] Initially it show transactions declined and my account Total Rs. 149/-. So please take strong action against it.
    DishTV Customer Care's response, Dec 22, 2016
    Dear Venkatesh Chowdavaram

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
    DishTV Customer Care's response, Dec 29, 2016
    Dear Venkatesh Chowdavaram

    Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV
    (1) Automatic paytm wallet fund deduction on my account please reversed my wallet fund on my account Rs.130 /- please contact me my registration number.

    (2) 270 Rs. deduction on my account DTH recharge and Recharge balance not be come on my setbox..so please amount reversed my account and contact me..
    .
    Paytm se recharge nahi ho raha hai . racharge karne pr pending /processing so ho raha hai . kripya karke mera paytm account active karne ki kripa kare .
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      A
      avinashoct13
      Dec 21, 2016
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      Address: 232333
      Website: paytm.com

      I had added a amount of Rs 2100 in my paytm wallet and transfered Rs 2000 to bank but the remaining amount is not showing in the passbook.
      Please have a look at my issue as soon as possible.
      Paytm wallet transaction Id:[protected]
      Bank transaction Id:[protected]

      Regards,
      Avinash Pandey
      Contact-[protected]
      [protected]@gmail.com
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        K
        kishanpatel1253
        from Delhi, Delhi
        Dec 21, 2016
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        Address: Ahmedabad, Gujarat, 382330
        Website: www.paytm.com

        Myself Kishan Patel. i have paid an electricity bill of Torrent power having amount of 2780 on 10th december 2016. It was showing that payment initial process has been successfully done by paytm but later on status was showing pending for long time. On 16th december 2016 i got a response status of transaction failure over paytm order history. Also i got an email from paytm team that amount which has been deducted will credit in paytm wallet but still no payment has been credited to my account. Also they have removed the failed payment history from paytm over my id. Below are the information of paytm for your reference. My paytm order id - [protected] Paytm cash transaction number - 009145
        +6 photos
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          I
          Imthyazahmed
          from Bengaluru, Karnataka
          Dec 21, 2016
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          Address: 520003
          Website: www.sabbuy.com

          Hello paytm .. i ordered mobile on dec 9 in sabbuy.com paid thru paytm to avail 10 percent cashback and i didnt receive any prdouct or communication from the merchant.. i called the merchant many times but no response and i try to reach paytm but no response frm u either.i keep on sending u the emails . is this service u r providing by u.. how can i trust uu. im sending u the tranaction images.. surprisingly the site is still working and duping many customers by avcepting payments thru paytm.. kindly look into the matter and arrange the refund.. Thnk u
          +4 photos
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            S
            Sangeeta Dave
            from Hyderabad, Telangana
            Dec 21, 2016
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            Address: Ahmedabad, Gujarat, 91079
            Website: www.paytm.com

            1.// Transaction done on 19.12.2016 refund came in wallet and have transferred the same to Axis bank .Wallet order Id #[protected] is showing status as pending, Still Not credited in my account, I have transferred it to my axis bank Bank. Not even any confirmation massage received.
            2.// Bank Txn ID [protected] and [protected] also not credited in my Bank of Baroda Account.
            +1 photos
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              V
              Vishal khandare
              from Raipur, Chhattisgarh
              Dec 21, 2016
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              Address: 462016
              Website: www.paytm.com

              I have transfered 1500 rupees 2 days back by paytm wallet to my bank account which is still pending. There is no complaint number of paytm and they are not responding to online complaints. Thier customer care number are just for online transaction and nothing else if you try for complaining, then they give advice to register any complain by paytm app, to which they are not replying
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                C
                chokkarao
                from Khammam, Telangana
                Dec 21, 2016
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                Address: Warangal, Andhra Pradesh, 506001

                My paytm no is [protected].we transefered money my wallet to bank account.but not transfered the money.that problem was money pending.that wallet order id :#[protected].so please resolve the problem.please refund the money.
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                  U
                  uday0007
                  from Hyderabad, Telangana
                  Dec 21, 2016
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                  Address: 500079
                  Website: paytm.com

                  I made one fund transfer from sbi account my paytm account on 2dec 2016.from my paytm mobile num[protected].orderno [protected].wallet transaction id no [protected].for rs 20000.amount is deducted from bank account .but reflecting in my wallet or nor refunded back to my sbi account.inspite of several remainder and mail.and on sunday i recieved a call from call centre saying that we will refund call center num is [protected].
                  pls guide me before i take this matter int legally.my email id is uday.[protected]@gmail.com and phone num is [protected].it already 20days
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                    Gajendrasingh8300
                    from Noida, Uttar Pradesh
                    Dec 21, 2016
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                    Address: Etawah, Uttar Pradesh, 206001
                    Website: [email protected]

                    Dear sir, mam
                    before 5 days I will add 20000 rs in paytm wallet from my pnb debit card.it was successfully added 20000 rs. on my paytm wallet.then after I should press return to bank option and transfer to my bank account.but my fund will not transferred because bank will declined for refund of 20000 rs.after this process paytm sent a message on my resister paytm wallet no.[protected].
                    this message is ''we have refunded rs.20000 to ur pnb bank for ur order id-[protected] on paytm.your bank could take upto 7 working days to credit the amount to ur account.
                    so after 5 days today I will go to pnb bank and say to bank customer service department then check my account.she says ur account have not credit any amount through paytm.
                    my paytm order id-[protected]
                    bank txn id-ONE97.8191.[protected]
                    paytm cash txn id-[protected]
                    my paytm account no.-[protected]

                    kindly request to u plz action on this matter immediately and transfer my amount on my bank account

                    regards...
                    kiran parmar
                    ceo-Eicher Tractor Dealership
                    My Paytm account no .-[protected]
                    Cont.no.[protected]
                    +2 photos
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                      pranil giakwad
                      from Aurangabad, Maharashtra
                      Dec 21, 2016
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                      Address: 411012
                      Website: paytm.com

                      Dear Sir,
                      My Paytm registered number is [protected], @ Date 15/12/2016 transfer 8000 Rupees to paytm account but still is not debited, same amount credited by my Bank Account to Paytm, I cant find my Money,
                      Same transaction fail with my other Paytm account the Number is [protected], rupees 5000 and 3200 is not transfer to Account,
                      Please Help,
                      +2 photos
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                        S
                        Sunil Dhingiya
                        from Delhi, Delhi
                        Dec 21, 2016
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                        Address: New Delhi, Delhi
                        Website: paytm.com

                        Dear Sir, For payment of Electric Bill for CA No. [protected], I paid through paytm on 19 December 2016. On the same day at 5.43 pm, the Track Order showed Payment Failure. Immediately at 5.54 pm, I got a Message from Paytm as under: "Your Bank just confirmed a successful payment of Rs. 950.00 on Paytm against Order ID [protected]. We will refund your money in case the Order is cancelled". Since Payment has failed, I expected a quick refund of Rs. 950.00 in my Bank Account. But Paytm has not yet refunded the amount. Please refund immediately. I feel disappointed about the functioning of Paytm. Yours Sincerely, Sunil Kumar 21 December 2016
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                          S
                          saneesh kunninu
                          from Cuddalore, Tamil Nadu
                          Dec 21, 2016
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                          Address: Palakkad, Kerala

                          Hi
                          i have transferred 5000 from my paytm wallet on 20/12/2016 to a bank account, the account number was correct but the transaction is pending and the amount has been deducted from my paytm wallet. and the amount has not been recieved in to the bank account. wallet order id is [protected].
                          please solve my issue as soon as.
                          many thanks.
                          mobile : [protected], [protected]
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                            R
                            Ravi Harjai
                            from New Delhi, Delhi
                            Dec 21, 2016
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                            Address: Jaipur, Rajasthan, 302022
                            Website: Pay TM

                            Dear pay tm

                            I recharge your app,
                            Payment debit from my account but not credit to beneficiary. So please solve this problem asap ref. Bsnl mobile recharge [protected]

                            Order no. Bil/[protected]/pgmib-[protected]_payt
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                              S
                              shivsagar101
                              Dec 21, 2016
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                              Address: Mumbai City, Maharashtra, 400078
                              Website: paytm.com

                              My transaction is showing pending from last 2 days and the balance was deducted from my wallet. I m trying to call on customer care of Paytm they are not responding it is not a first time when they are doing like this my 5000 rupees is showing pending I Have to transfer it in bank it's very urgent but they not responding please do something as soon as possible.thank you
                              +1 photos
                              Dec 22, 2016
                              Updated by shivsagar101
                              Till now i didn't got any solution for my transaction issue i m requesting you please take any strong decision on it as soon as possible
                              Dec 23, 2016
                              Updated by shivsagar101
                              Thank u for help...
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                                S
                                Satish Rengarajan
                                from Chennai, Tamil Nadu
                                Dec 21, 2016
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                                Address: 636030
                                Website: www.paytm.com

                                I registered for a new paytm account yesterday morning and while trying to login yesterday in the evening i was not able to login. I tried many times and made a passsword reset. Now when i try to login with the new password it says "account blocked you have entered wrong password in last 5 attempts. try again after 30 mins" Please help!! I have transferred 20000 rupees to my account. Need immediate intervention. My registered mobile number is "[protected]" and email id is "[protected]@gmail.com".

                                I can be reached at "[protected]"
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                                  S
                                  sandipan2777
                                  from Delhi, Delhi
                                  Dec 21, 2016
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                                  Address: Kolkata, West Bengal, 700103
                                  Website: paytm.vom

                                  Good day,

                                  Please note I ordered a Symphony Diet 12i Cooler from PAYTM for 7368 INR . As per terms and conditions PAYTM was suppose to process a cash back of 12%., which they were keeping silent for a long time after a lot of exchange of emails they said they will process the cash back after delivery, but the normal process is to process cash back after the order is shipped. My ordered is delivered on 19 th in broken condition but still they didn't process the cash back.
                                  Now I want to return the product as it's arrived in damaged conditions so accordingly I raised return request immediately with photographs and also send several emails to paytm with photographs and my grievances but still no sign of anything from PAytm .
                                  The item was an used item they supplied as there was no manufacturer seal, full of dust, scratch es on the body. No warranty card and manufacturer manual povided
                                  How can they survive in the market if they treat customer in this fashion. Flipkart and Amazon there customer support is better than paytm for sure.u
                                  +1 photos
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                                    A
                                    Ahmed Tp
                                    Dec 21, 2016
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                                    Address: Malappuram, Kerala, 676301
                                    Website: [email protected]

                                    I'm transfer Rs: 2200 from wallet money to another bank account.But the amount transaction is Pending.Pls Refund my Money.
                                    The Wallet transaction Txn Id:[protected].
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                                      J
                                      Jim Bhutia
                                      from Noida, Uttar Pradesh
                                      Dec 21, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Paytm

                                      Yesterday I put money from my bank to paytm and it got some problems, the money was not added, but my bank deducted the amount and so today morning the paytm said it will repay the amt. in 7 days but I don't need a refund just put the amount in my paytm wallet because I need it. I have no money and whatever I had I put that in paytm [protected] asap
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                                        L
                                        Lavakush Dubey
                                        Dec 21, 2016
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                                        Address: Mirzapur, Uttar Pradesh, 231211

                                        Sir mera 11000 rupaye paytm she bank account me transfer nahi huaa air paytm ka balance bhi khatam ho gaya.akhir balance kaha gaya plz help me sir.
                                        Ghar par bahut maar padegi uncle ka paisa that.
                                        Plz plz plz help me sir/mam
                                        Mera mobile no.[protected]
                                        Pay tm order I'd hai-[protected] & [protected]
                                        Paytm transection id-[protected] & [protected] hai
                                        +1 photos
                                        Dec 21, 2016
                                        Updated by Lavakush Dubey
                                        I am not received refund my bank account & pay tm bal have null
                                        Please plz plz help me sir/mam
                                        Dec 21, 2016
                                        Updated by Lavakush Dubey
                                        Plzz give my 11000 rupees
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