PayTM Mobile Solutions Complaints & Reviews

Good day,

Please note I ordered a Symphony Diet 12i Cooler from PAYTM for 7368 INR . As per terms and conditions PAYTM was suppose to process a cash back of 12%., which they were keeping silent for a long time after a lot of exchange of emails they said they will process the cash back after delivery, but the normal process is to process cash back after the order is shipped. My ordered is delivered on 19 th in broken condition but still they didn't process the cash back.
Now I want to return the product as it's arrived in damaged conditions so accordingly I raised return request immediately with photographs and also send several emails to paytm with photographs and my grievances but still no sign of anything from PAytm .
The item was an used item they supplied as there was no manufacturer seal, full of dust, scratch es on the body. No warranty card and manufacturer manual povided
How can they survive in the market if they treat customer in this fashion. Flipkart and Amazon there customer support is better than paytm for sure.u

I'm transfer Rs: 2200 from wallet money to another bank account.But the amount transaction is Pending.Pls Refund my Money.
The Wallet transaction Txn Id:[protected].

Yesterday I put money from my bank to paytm and it got some problems, the money was not added, but my bank deducted the amount and so today morning the paytm said it will repay the amt. in 7 days but I don't need a refund just put the amount in my paytm wallet because I need it. I have no money and whatever I had I put that in paytm [protected] asap

Sir mera 11000 rupaye paytm she bank account me transfer nahi huaa air paytm ka balance bhi khatam ho gaya.akhir balance kaha gaya plz help me sir.
Ghar par bahut maar padegi uncle ka paisa that.
Plz plz plz help me sir/mam
Mera mobile no.[protected]
Pay tm order I'd hai-[protected] & [protected]
Paytm transection id-[protected] & [protected] hai

15 December deposit Syndicate Bank 1300 deposit inviolate but my wallet rupees is debit and Bank is not credit please give me my rupees thank you

Sir
Meine date 20.12.2016 ko mere paytm wallet se union bank of india ke account no . [protected] me Rs. 5000/- rupee five thousand only dale the .Lekin wallet se paisa cut jane ke bad bhi payment panding dikha raha h. To please sir ya to paise ko wallet me dal dijiye ya sir transfer kar dijiye.

Mob. No. [protected]
Wallet order id. [protected]
Date . 20/12/2016
Time 03:39 pm

Hi
i have transferred 3000 from my paytm wallet on 20/12/2016 to a bank account, the account number was correct but i have entered incorrect bank name but the transaction is pending and ghe amount has been deducted from my paytm wallet. and ghe amount has not been recieved in to the bank account. my wallet txn number is [protected].
please solve my issue as soon as.
many thanks.
mobile : [protected]

Dear sir
I use Paytm application for digital payment transfer.i receive my Canara bank account to Paytm wallet 5000 one time and 7000 one time 5000 send to my friend . balance 7000 send to my brother account Canara bank but is not sent my brother account or not refund my money sir... Paytm care person is tell ur amount is refound successfully. please clear this problem

I had transferred my patm wallet money to my bank account but the transaction is pending from yesterday.my patm wallet balance is deducted.but not added in my bank account...
Plz help...
[protected]
Plz solve
My problem.

I hv made a payment of rs 100 but my mistake i went twice. When i asked to receiver he didn't receive any of payment. I hv also verfiy this. My on 10 Dec 2016 against transaction id: [protected], [protected]. Plz refund my money.

On 21/11/2016, I was try to added ₹5000 in paytm wallet from my bank account. The money was deducted from bank but paytm showed was transaction failed. After this I was contact many times by complained about this failure and refund my amount to my bank account but no response I have getting till date, I was also contact with my bank but they also refuse this transaction failure and tell that was transaction amount successfully transfer to the paytm account and bank have no responsibility after amount deducted. I was also raise ticket complaining on paytm service request also. Please take action soon as possible on

Sir mne 19/12/2016 ko bank account s paytm wallet account m 3000 transction kiye the but o paisa aaya nai. or mere account s bhi balance deduct ho gya h please mujhe 3000 rs. Refund kro.central bank of indian ka hai.a/c no hai-[protected]help me
Mujhe urjent h sir please jaldi transfer kare
Ya to money ko transfer kijiye ya wapis paytm wallet m send kijiye . Thanks.

Dear sir/Mam,

I have done a transfer 2000 Rs from my Paytm A/c to my ICICI bank A/c on the date 17-12-16 . The money got deducted from my PayTm a/c but not transfer to in my bank A/c .I have so many times registered complaint with payTm but problem not resolved till now..Anybody may resolve this problem .

More frustrating is their customer care service and IVRS .

Name- Samarjeet Satapathy
My PayTm mobile no- [protected]
Email Id- [protected]@gmail.com
Bank A/c no[protected]
Transaction id of PayTm- [protected]

Transaction ID:- [protected]
I transferred Rs. 5000 to the other Bank account but the transaction shows pending status and the amount got deducted from my Paytm wallet.
Then I transferred same amount again to the same account number and this time the transaction was successful. But the deducted amount is not refunded yo me yet even after 48 hours. Please find the attached screenshot of all the transaction details.
I received an email from Paytm asking me to contact Bank but it is not the issue with the bank, Paytm is responsible to give me money back to my wallet.
if you look at the below attached screenshot of the transactions done, you will find that first of all Rs 5000 was successfully added to Paytm wallet in Transaction
ID-[protected] and after that when I tried to transfer Rs 5000 to another bank account in transaction ID :- [protected], it failed and money got deducted. Therefore, money was basically deducted from Paytm wallet while doing the transaction instead of my bank account. So It is Paytm's responsibility to return the deducted money of sum Rs 5000.

Sir mne 19/12/2016 ko bank account s another bank account m 2500 transfer kiye the but ab pending bta rha h or mere account s bhi balance deduct ho gya h please mujhe 2500 rs. Refund kro.
Wallet trans no. - [protected]
Order no.- [protected] help me
Mujhe urjent h sir please jaldi transfer kare
Ya to money ko transfer kijiye ya wapis paytm wallet m send kijiye . Thanks

I have transfer Rs 1000, 3000 and 3000 on 28 th Nov. this amt deducted from my bank account but Rs 1000 and 3000 only transfer in paytm wallet rs 3000 another was not transfer in paytm but deducted from my bank account and bank manager give me transfer confirmation from bank.
second amt showing in my bank account as ONE97 COMMUNICATION which is not transferred in paytm account.

My paytm wallet to bank account money transfer but still not received bank account and show pending transaction I'd[protected] date of transaction 16/12/2016 time 8.39pm

Sir
maine apne paytm account me10/12/2016 ko 1000 Rupees added kiye . mistake se maine apne bank account me refund kar diya . Lekin mere bank account me abhi refund nahi mila hai . Mere login Id [protected] hai jo ki sms aya hai ke 7 dino me mil jaye ga par aaj 20/12/2016 hai jo10 din ho gaye. abhi bhi hamare bank account me refund nahi mila plz sir request hai jaldi mere bank account me tarnsfar karen .

Thanks
Rahmatullah Ansari
(Bank TxnID:[protected]
wallet Order ID:[protected]
Order id:[protected]
mobile number-[protected]
10/12/2016 23:03)

I opted for a payTM account on 16 Nov 2016. Despite my repeated requests to upgrade my account to Merchant account no action has been taken by payTM. They are supposed to send their executive to confirm my KYC. My account is lying blocked as it says that I have crossed my monthly limits. Should you require further information call me at [protected]. I would appreciate if you resolve my concerns/complaint immediately or I will have to take a course (legal) which may sound unpleasant to you.
Dr Rakesh Sharma. My email id is [protected]@gmail.com

Dear sir/madam
I am holdin citi bank credit card bearing no [protected]

I received a call from [protected] at 11.13 am on 10.12.2016. Call was from a female. She told me that we are calling from citibank. She asked me which language you are comfortable.
I said i am comfortable with english, kannada, hindi, telugu, and tamil. Suddenly she told i will give to tamil speaking executive please talk.

A guy started to talk in tamil. He said you are using citi mastero credit card. Further conversation is as below
Fraud person: we are sending new credit card within 15days hence this is a verification call.
Myself: what verification
Fraud person: let me know your credit card number
Myself: i refused and asked him, you are telling that you are calling from citi bank, you tell me my card 12 digits afterwards i will tell the last 4 digit nos.
Fraud person: this is verification call if you never tell your card will be blocked now.
Myself: how do you block my card without my concern
Fraud person: this is verification only no cvv no will not be their in future it will be with aabc like that also expiry date also will not be their.
Myself: after listening him i revealed my card no.
Fraud person: what is your 3 digit cvv no
Myself: cvv also i foolishly revealed.
Fraud person: asked me for the otp recieved
Myself: otp was revelead.
Fraud person;your reward points will be transfered to new card.

After that i recived message for rs8481 transaction made at shopvista_epaykerela at 11.37am on 10.12.2016

Again he made me fool for another rs 6000.00 transaction made atpaytm mobile solution pv. At11.46 am on 10.12.2016

I have filed a fir at mico layout police station and requested the citibank customer care to block my card immediately.
Also i have e-mailed with the copy of fir to mail id which was sent to my email id by citi bank. E-mail id is retail. Dox. [protected]@citi.com

This is for your information.

Please i request you kindly solve the issue and help me in the above 2 transactions and punish the persons involved in this fraud

Thanking you
N. Jayshekar
[protected]