Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 579

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pala@123
from Chennai, Tamil Nadu
Dec 20, 2016
Report
Copy

Address: 403726

Today i had done a complaint to shop4deel regarding tour package. After some time i received a call from a person who told that he was speaking from shop4deal mobile no [protected]. He told me that my payment is not confirmed and asked me the detail of payment done. I had done payment of 28000 to shop4deel and rs 4000/- was to pay. When i agree to pay balance 4000/- he also asked for debit card last four numbers and cvv number. He also send me otp number by message and told me to confirm the number. As soon as i told him the opt number he withdrawn rs 5000/- through paytm vide transaction id no [protected] again vide transaction no[protected] he withdrawn rs 999 through paytm.

I request paytm to find out about to which account the amount has been transferred.

I would also like to file a complaint against the paytm.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raamksd
    from Khammam, Telangana
    Dec 20, 2016
    Report
    Copy

    Yesterday around 4 30pm, ₹20, 000 had been debited from my account no. [protected] axis bank, dahej branch. I didn't do any transaction but i don't know how the money got debited. The mini statement shows that ecom pur/ paytm mobile/ noida/191216. Please solve the matter immediately and return the money which got debited... Please give the solution immediately.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shekharguddu
      from Gorakhpur, Uttar Pradesh
      Dec 20, 2016
      Report
      Copy

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: paytm

      Today i received a call from paytm regarding my transaction issue. They asked me my card details and decuted more 4300. What the hell is this going on both the transaction are made in name of paytm and one97 communication. Not able to call paytm authorities. Take some action as soon as possible or i am going to complain in consumer court. This type o[censored]nproffesional behaviour is not expected from paytm. My ph no-[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sonupaytm
        from Mumbai, Maharashtra
        Dec 20, 2016
        Report
        Copy

        Address: 422009
        Website: [email protected]

        Dear team,
        I have transferred refund amount of rs 4000 from paytm against order-id-[protected] to bank sbi dated dec 09/12/2016. Received a message from paytm ur txn successful but i have not received any amount to bank account. The bank manager said to contact the paytm as they did not see any request of transfer money from paytm. I am trying to follow up paytm through mails constantly since dec 09/12/2016 but no responce so far.
        My mobile no - [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aditi412
          from Hindaun, Rajasthan
          Dec 20, 2016
          Report
          Copy

          Address: New Delhi, Delhi, 110001
          Website: PayTM

          I have paid bsnl mobile bill on dec 12, 2016 through my paytm money. It has been over 8 days. I have raised a query to paytm for the same but got no positive response. The money has been deducted from my paytm account but the bill payment has not yet done and it is showing order is pending. I have raised complaint against this issue to the paytm. But there is no solution made from the paytm.
          Name-aditi singh
          Paytm transaction id-[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sourabhdiv
            from Agra, Uttar Pradesh
            Dec 20, 2016
            Report
            Copy

            Address: New Delhi, Delhi, 110053
            Website: www.icicibank.com

            I sourabh mehta using paytm via mobile no. [protected] done a transaction of rs. 3, 000/- from my paytm wallet to icici bank ltd.in the name of laxmi narayan yadav under transaction no. [protected], the amount was debited from my wallet but not credited to other party.
            Please get it solve as early as possible.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aamir khanDAS
              from Vidisha, Madhya Pradesh
              Dec 20, 2016
              Report
              Copy

              Address: Bhopal, Madhya Pradesh, 462038
              Website: paytm.com

              Paytm account no. Is [protected] and email is [protected]@gmail.com now i told u on 10th dec i was adding 3000rs in paytm wallet process is completed and finally show try another payment mode and my my money debitted from bank my account no. Is [protected] and transaction message receive 3000rs pos on [protected] at on97 communication lt txn#[protected]
              Dec 23, 2016
              Updated by Aamir khanDAS
              thanx for resolving my prblm
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ankita Sahu
                from Lucknow, Uttar Pradesh
                Dec 20, 2016
                Report
                Copy

                Address: 208002
                Website: Paytm app

                Dear sir i have paid my bsnl landline bill on account no [protected] by payment wallet rs. 866 on 16 dec. Money has been deducted from paytm wallet but the bill payment has not yet done and it showing order successful. I have raised complain against this issue.
                Order no...[protected]
                Wallet order id... [protected]
                Name... Ankita sahu
                Mob no...[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Santa Singh Virk
                  from Nagpur, Maharashtra
                  Dec 20, 2016
                  Report
                  Copy

                  I have transferred the amount of Rs 5000 from my Paytm wallet against Wallet Txn Id-[protected] to CANARA BANK on 19/12/2016 at 11:15 AM. But still today[protected] amount have not received to bank account. Rs.5000 was deducted from my paytm wallet . you can see th picture also which i have uploaded. I am trying to follow up Paytm through customer care numbers ( +91 [protected], [protected] ) constantly, but no response from care side.
                  Kindly Contact me asap.
                  Mr. Singh
                  Contact no. [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jagmohan singh Shakya
                    Dec 20, 2016
                    Report
                    Copy

                    Address: Hardoi, Uttar Pradesh, 241402
                    Website: [email protected]

                    Mera500rupy nhi pahuch acount me ordr id [protected] refund id [protected] mobile no.[protected], [protected] plezzzz refund my money sir man bhaut presan si plzz mera paisa refund kar do please sir maine paytm wallet se 500 bheje the apne acount me 16/12/2016 ko jo ki sucses dikha raha h lekin acount me nhi aya hai aj 5din ho gye hai sir ap se nibedn h
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      hagrawal
                      from Delhi, Delhi
                      Dec 20, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Rajgarh, Madhya Pradesh, 465674

                      I have paid my bsnl landline bill of account number [protected] by hdfc debit card of rs. 340 on 15th dec 2016 through paytm. Money has been deducted from my bank account but the bill payment has not yet done and it is showing order is successful. I have raised complaint against this issue to the paytm. But there is no solution made from the paytm.
                      Name-heena agrawal
                      Paytm transaction id-[protected]
                      Dec 20, 2016
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        babloo09
                        from Delhi, Delhi
                        Dec 20, 2016
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110088
                        Website: Paytm

                        My transaction ID number [protected] dated 16/12/16 at 8:31 pm.My 1200 rs were deducted from my paytm wallet but not received by Bank up till today.The transaction is showing pending on my paytm wallet.I have send mails but to no avail. Customer care numbers are also of no help as there are only computerized answers but of no use.Tell me any number where I can talk to any executive
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashit Patel
                          from Pune, Maharashtra
                          Dec 20, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 380024

                          Dear sir, above said transaction is kept pending from dt 16/12/2016 and the money is already deducted from my paytm wallet on the same day. But still is not creadited in my bank account... I think no one is bother to get back at paytm will you pls get this refund urgently back to bank account. Many time i complaint it... But no any responce in your side... I am not satisfied... I will go to press/finance ministry with this complaint as...
                          Need help
                          Dec 21, 2016
                          Complaint marked as Resolved 
                          did u received your amount?? Am also facing the same issue
                          Ashit Patel's [Complaint's author] reply, Dec 20, 2016
                          nooooo... nt receied

                          i think its fake...
                          bed experience pls dont use paytm...its fake... many customer lock the complain. but issue not resolve...
                          Ashit Patel's [Complaint's author] reply, Dec 20, 2016
                          did u facing the same issue ????
                          did u receive money...if not y u hv updated it as resolved
                          Ashit Patel's [Complaint's author] reply, Dec 21, 2016
                          did u receive money??
                          pls help someone...i too got stucked with my 10, 000 in paytm since 14 dec
                          bro i got my money back
                          i too got my money back...
                          Helpful
                          Found this helpful?
                          6 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jatin madan
                            from Dehra Dun, Uttarakhand
                            Dec 20, 2016
                            Report
                            Copy

                            Address: 248007
                            Website: Paytm.com

                            I was transferring 5000 from wallet to bank money got deducted and transaction is still pending i haven't received any refund till now it's more than 4 days now. I hav wrote atleast 15 mails bt no reply.

                            I tried calling on customer care bt no response i tried contacting on fb bt stil no replies.. worst customer service support ever.. plz anyone tell me abt future course of action for this if my money is not refunded.
                            Mob: [protected](same no in which paytm is activated)
                            Wallet transaction id: [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sudhirkumar Makhija
                              from Gurgaon, Haryana
                              Dec 20, 2016
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110026
                              Website: PayTM

                              Dear Sir,

                              Above said transaction is kept pending from dt 16/12/2016 and the money is already deducted from my PAYTM wallet on the same day.

                              Hv made so many tickets everyday but i think no one is bother to get back at PayTM

                              will you pls get this refund urgently back to my wallet esle I will go to Press/finance ministry with this complaint as PayTM has started Using our money for their use.

                              tks/B rgds

                              Sudhir Makhija
                              Did you recieve your amount??Am also facing the same issue
                              Srikanth Nanepalli's reply, Dec 20, 2016
                              Guys lets join hands together and launch an all india based pil in court voz evem i am facing same issue and i see many friends like me
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kishu Acharya
                                Dec 20, 2016
                                Report
                                Copy

                                Address: Pune, Maharashtra, 411032
                                Website: paytm

                                Sir.. Its very harassing for me... I hav added 1000 rs on 10 dec 2016... To paytm wallet.. It deducted from my bank acount but not transfrd to wallet... Then again i tried 1500 rs... To transfr to paytm wallet... Same problm agan happnd... Amount deducted from bank acount but not transfrd to paytm wallet... Its already 10 days crossed... O dint get my money... Neither in bank nor in paytm wallet... Plz htlp me out.. I want my money back to my account..
                                My paytm no. Is [protected]
                                Email [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajasimha31
                                  from Pune, Maharashtra
                                  Dec 20, 2016
                                  Report
                                  Copy

                                  Address: Nellore, Andhra Pradesh, 524004
                                  Website: www.paytm.com

                                  Paytm cashTxn id [protected] on 17th december 2016 at 2:39 pm i have send money from wallet balance 2500 rupees.. then money not sent to the account and status shows pending in passbook. please return that amount to my wallet as early as possible. I have sent mail to paytm care. they says that go and ask your bank that was not fare.. that was not bank account how can i go.. please returm my amount to wallet balance
                                  Dec 20, 2016
                                  Updated by rajasimha31
                                  that was not my bank account how can i go please return that amount to my wallet balance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anoop.pattanaik
                                    from Delhi, Delhi
                                    Dec 20, 2016
                                    Report
                                    Copy

                                    Address: Khordha, Odisha, 751014
                                    Website: www.paytm.com

                                    Hi,

                                    Order num: [protected]
                                    Date: 4th Dec, 2016
                                    Attached the invoice.

                                    I have made payment Rs 300 for Videocon D2H recharge on 4th Dec, 2016, but recharge was not completed yet.

                                    I have sent almost 15 mails but no one replied!
                                    The question is where is my money?
                                    The company makes small frauds which may get unnoticed to get some percent of profit.

                                    And the customer service is ridiculous, literally there is no one who can respond. And the customer care is just for name sake. We only call to listen to computer voice. The company shows they listen to grievances through mails but to mails they give zero importance. If anyone from the company dares to deny this allegation, I will show those 15 e-mails I have sent along with my frustration! This is a financial service company which does not deserve to exist.

                                    Contact: (0)[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Divansh Bhalla
                                      from Gurgaon, Haryana
                                      Dec 20, 2016
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110062

                                      Two transactions that were made from my Bank of India a/c, but one was not credited into my paytm wallet of Rs.700.
                                      It is rather dissapointing that i have earlier also mailed you that the transaction was not credited but there was no reply.
                                      please keep your work up to mark .
                                      Details:
                                      Transaction id-[protected]
                                      name- Amit Kumar
                                      mobile no- [protected]
                                      email id- divansh.[protected]@gmail.com

                                      Give the reply fast.

                                      Thanku,
                                      Amit Kumar
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rajkaranjay
                                        from Samalkha, Haryana
                                        Dec 20, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Jodhpur, Rajasthan, 342008

                                        Sir, hamre dusre no [protected] par paytm h jisa mail hai :- [protected]@gmail.com
                                        uski limit puri ho chuki h limt ko badane ke liye hmne all data complete kar diya apke care se phone bhi aya ki hamra aadmi 2- 4 ke beech a jayega but aj 15 day ho gye koi nahi aya document lene. please sir koi apna costomer care se admi send kr document lene ke liye.

                                        dusri complaint ye h ki hmane [protected] par[protected] kedo bar case send kiya but hmre to account se cut gya or age bhi recive nahi hua. please refund ours case sir. mene apne paytm account [protected] se 5000 wapas bank me resend kiye but paytm se chle gye but mere bank account me nahi aye . bank se contct kiya to unhone kaha ki paytm care se bat kro .
                                        jab apke kisi costomer care se bat hui to unhone ye hi kaha ki jese paytm upgrade hoga uski limit badegi case apne ap refund ho jyega. please sir hurry up i have need a case & paytm becouse i will pay my bill on paytm.
                                        Dec 20, 2016
                                        Complaint marked as Resolved 
                                        how remove this
                                        Dec 20, 2016
                                        Updated by rajkaranjay
                                        h
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit