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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 64

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M
Manjeet Antil
May 26, 2020
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Address: vpo murthal Pana bhada murthal

Olx se indian army ke nam se fraud hua h bike ke nam se or army canteen card bhej diya mere pass please my money in refund
Dear Manjeet,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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    A
    Achuli
    May 26, 2020
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    Address: Parmeshwari bungalow, 202/1 Pune-Nagar road, Pune 411006

    My mobile number: +91 [protected]

    E-mail id: kanetkar. [protected]@gmail.com

    I had made an online payment of rs.9710=0 from idbi bank to msedcl using the paytm outlet on may 19, 2020.

    After completing the final step of entering the otp sent by idbi on my mobile and entering the transaction password, i clicked on "submit".

    The screen showed "transaction unsuccessful because of server error"

    Ten minutes later i got a transaction alert from idbi bank that the amount of rs.9710 has been debited to my account.

    My idbi account shows that the amount has been credited to ipay instead of to msedcl.

    What should i do to retrieve the amount or make it reach the intended recipient msedcl?

    The photos in the attachment show the details.

    Please help.

    Dr. Ashok kanetkar
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      M
      mjabaig baig
      May 25, 2020
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      Dear sir,
      I got cheated by this account number is[protected]
      His name is ifsc :pytm0123456
      Name ramesh chandra

      Thx for inb txn of rs.4000 frm a/c x0468 to ramesh cha... Ref#irm1811478 on 25may20.
      My mobile number is
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        M
        mjabaig baig
        May 25, 2020
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        Hi sir
        One transecrtion done by hacking person by night 3 am indian time i want to stop that trasection, which is cheated me, account number[protected]
        Ifsc pytm0123456, please return to my account, thanks

        Thx for inb txn of rs.4000 frm a/c x0468 to ramesh cha... Ref#irm1811478 on 25may20.
        Dear Sir,
        My accout today deducatin with Txn of Rs.931.95 made on Kotak Debit card X7844 on[protected] at PayTm (PGSI).Combined Available balance:Rs.***.This transaction is processed. I have no otp for this txn.
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          K
          KrishanPrasadsingh
          May 24, 2020
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          Dear team
          During my electricity bill transfer, without my knowledge homeburgalary insurance being done,
          This shows use of paytm is not safe.
          Kindly resolve matter by paying back my money and confirmation of cancellation of policy
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            S
            Srikanth S M
            May 24, 2020
            Resolved
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            Resolved

            I had gone for new internet connection in act but completing the payment mode the transaction was failed but i got debited from my bank account.
            May 31, 2020
            Complaint marked as Resolved 
            Done
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              R
              Ranu@Mirza
              May 24, 2020
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              Hello team paytm,
              I have recharged my dish tv on 20th may'20 with rs.340 for which amount got deducted but didn't credited in dish tv account..
              Below are the complete details.

              My name: mirza minhaz beg
              My bank: hdfc
              Mode of payment: netbanking
              Transaction date: 20-may-20
              Narration: [protected]ccapaytmcom
              Ref. No. [protected]
              Amount: 340 rs.

              Please refund this amount in my bank account directly or pay the same to dish tv.

              Thanks
              May 30, 2020
              Updated by Ranu@Mirza
              No response from PayTM...If your executives are not able to give me solution, let me know.
              I think i would have to visit your HO.
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                A
                Ankii Vijay
                May 24, 2020
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                I have purchased temered glass and mobile cover both are damaged
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                  A
                  Ashis Bisoi
                  May 23, 2020
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                  Rs1148/ debited from account today. Why my account is debited i want to know
                  Asis kumar bisoi
                  [protected]
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                    राजेश कुमार सिंह
                    May 22, 2020
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                    Paytm debiated mony without information from my account
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                      A
                      Arshabh Gujar
                      May 21, 2020
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                      Resolved

                      On 18 may i was paying my traffic challan by using paytm while transaction they gave me offer to pay by using debit card i used debit card from transaction after everything 200 rs got deducted from my account and challan payment got failed paytm is showing they had refunded the amout but now 3 days are passed and till i didn't get any refund from paytm and there is not even an option to complain about it.
                      May 29, 2020
                      Complaint marked as Resolved 
                      Refunded the amount
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                        T
                        Truthneverfails
                        from Hyderabad, Telangana
                        May 21, 2020
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                        Address: Villa 53 Laxmisagara Road, Chandapura

                        I have been spending almost 14 hours trying to contact customer service centre to remove the Electricity ac 4213793 from my paytm.

                        Unfortunately nothing has been done.

                        Besides, the above complaint, once I bought a laptop which mentioned pre-installed lifetime windows10 but after 1 years when the warranty expired the windows could not be updated since the windows which the company installed was non-genuine.

                        I CAUTION YOU NOT TO BUY ANY PRODUCT THROUGH PAYTM IF THERE IS WARRANTY INVOLVED
                        May 24, 2020
                        Updated by Truthneverfails
                        Paytm replied to my email mentioning that the complaint is resolved. IN FACT NO ACTION HAS BEEN TAKEN BY paytm TO SOLVE THE ISSUE.

                        If by email they are lying about solving an issue, what would be the circumstances when a customer tries to solve issues through phone calls.
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                          S
                          Sunny Borah
                          May 19, 2020
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                          Address: paytm noida

                          Paytm is using some loopholes in the system to fill its coffers illegally. I have two accounts with paytm but while adding money to paytm account, paytm never says that one person with same pan card number can add money in both the accounts. But when i want to withdraw money, it says that only one pan card number can be added. I added rs10000 from my citibank credit card and spend approx rs1500. I called up the customer care and asked them to credit the idle amount to my source i. E citi bank credit card. But they are refusing to do so.

                          So i request you to direct paytm to credit my idle amount back to my source credit card.

                          Order no :
                          [protected]
                          Order total :
                          Rs 10,[protected]:55:02

                          Balance amount in my account is rs 8498

                          Kindly penalize paytmto the tune of rs1000 for such fraud tactics.
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                            V
                            Vishalkhush
                            May 18, 2020
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                            Address: Village or post Teehar district jalaun up

                            Sir, mere paytm business account par 10 april 2020 ko 2400 rupaye ka payement hua tha but abhi tak mere main account main mera 2400 rupaye ka balance credit nahi hua hai aur paytm walo se baat karte hai to bolte hai ki mera a/c me settlement ho chuka hai but mere main account me balance abhi tak credit nahi kiya hai kai baar paytm merchant help desk par complaint ki but hmari koi nahi sun rha hai plzz help me sir
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                              Vishalkhush
                              May 20, 2020
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                              Address: Village or post Teehar district jalaun up

                              Sir, 10 april 2020 ko 2400 Rupaye ka payment successfull hua tha but abhi tak mere main Account me balance credit nahi hua hai aur paytm customer se baat karte hai to kuchh btate hi nahi hai
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                                M
                                Manjeet Antil
                                May 17, 2020
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                                Is paytm number per paise transfer hue h [protected] please help me indian army ka nam le kar fraud kiya tha please vaise vapis dila do mere
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                                  H
                                  Harkirat Bhatti
                                  from Bareilly, Uttar Pradesh
                                  May 17, 2020
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                                  Address: Noida
                                  Website: Paytm

                                  Sir,
                                  I have saving bank account no [protected] with sbi urban estate phase ii, patiala where i am receiving pension and making online payments of bills, mobiles etc. Through paytm & atm debit card.
                                  I received messages from pspcl on 1.5.20 & 10.5.20 for payment of my electricity bill of rs 5090/- by 12.5.20. As usual, i tried to make payment through paytm but couldn't succeed. At this moment i received calls from mr. Sudesh or suresh kumar ghoria as rep of paytm customer care of hqs at noida from mob nos [protected] & [protected] extending help to sort out the payment. For this, mr ghoria obtained details of atm debit card and activated sbi upi. He stated to have paid rs 5000/- to pspcl, which actually he paid to some other bank account vide ref no[protected].
                                  On 13.5.20 at about 3.00 pm when i asked him about the payment of electricity bill, he couldn't give proper reply. I, therefore asked him to deactivate sbi upi. For deactivation he kept me busy for 3 1/2 hours and tried to obtain all my secret information like net banking user-id and pw etc on mobile nos [protected] & [protected] and instead of deactivating sbi upi he got yono lite activated by asking me to down load app anydesk. Since i was not aware of the actual detailed process of smart phone i kept on working as per his directions. During this long period he self operated my phone and obtained all otps received through smss without allowing me time to read the messages.
                                  At about 7.00 pm he told me that my sbi upi had been deactivated and i need not bother about my balance of 1.30 lac. To my surprise, when i checked my account on internet, i found that rs 1, 24, 995/- have been transferred to [protected]/paytm using sbi upi under following transactions.
                                  Sl. Amt. Transaction no. Recipient
                                  1. 5, 000/- ref[protected]. Gopinath
                                  2. 5/- ref[protected]. Devi lal
                                  3. 25, 000/-ref 0134189517607699126120/
                                  Paytm 4. 25, 000/-ref[protected] — do —

                                  5. 25, 000/-ref[protected]. — do —

                                  6. 25, 000/- ref[protected]. — do —

                                  7. 19, 990/- ref[protected]. — do —
                                  From the above it is clear that by be fooling a sr citizen of 69 yrs he got transferred amt of rs 1, 29, 995/- on 12 & 13.5 20 in a fraudulent manner.
                                  Not satisfied with the amt earned, today once again he got transferred 5000/- through sbi upi vide ref[protected], thus defrauding me of total rs 1, 34, 995/-. He could do this fraud only on the name of 'paytm' disgussing it's customer care rep.
                                  To avoid recurring of such incidents harsh action must be initiated against all the three individuals - suresh or sudesh kumar ghoria, devi lal & gopinath and make them return my money back.

                                  Harkirat singh bhatti, idas (Retd)
                                  147 chinar bagh, near urban estate ph - ii,
                                  Patiala (Punjab)
                                  Mob : +91 [protected].
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                                    S
                                    Stoned By Nature
                                    May 17, 2020
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                                    Dear concern,

                                    I have already wrote several mails to paytm care to request my refund against cancellation of train ticket pnr - [protected], train was cancelled on[protected], screeshot is attached and also received confirmation from paytm care in 24x7 help in paytm app. But still i am suffering to get the refund from paytm in this adverse circumstances i have shortage of money and i am not getting a valid response from paytm.

                                    Pls help
                                    [protected]
                                    May 27, 2020
                                    Updated by Stoned By Nature
                                    Please update on
                                    May 31, 2020
                                    Updated by Stoned By Nature
                                    Dear Team,

                                    Attached my ticket for your perusal

                                    Please refund as ticket was cancelled on[protected] through paytm
                                    May 31, 2020
                                    Updated by Stoned By Nature
                                    Dear Team,

                                    Attached my ticket for your perusal

                                    Please refund as ticket was cancelled on[protected] through paytm

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                                      R
                                      Rustam Psy Jatt
                                      May 17, 2020
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                                      Address: Farming

                                      Pytm account open in my bank account
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                                        G
                                        gupta.shomil777
                                        May 14, 2020
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                                        I had ordered parol cleaner from paytm, for rs 200 rs for 5 l

                                        As stated on website, but on receiving my order it was of 1lit only with price listed as 99rs,
                                        More over the bill recieved was for 100 ml.
                                        On raising concern with paytm, they suspended my account, and reject my plea.
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