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PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

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Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

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18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: New Delhi, Delhi, 110019

Website: www.paytm.com

Last night I was transfer money to bank through paytm. But that transaction was pending from last night. My amount was debited from night its very bad service. I need my money in paytm wallet or transfer that money to bank other wise I will make a POLICE complaints againts your company...

Dec 6, 2016

Complaint marked as Resolved

Please return my money earliest

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D

Ds soni

from Anand, Gujarat

Dec 8, 2016

Thanks paytm.costumer complain

D

Ds soni

from Anand, Gujarat

Dec 8, 2016

Thanks my complain solutions paytm.costumer care

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Address: Mehsana, Gujarat, +91

Website: Paytm

I have not transfer paytm to my bank account please send me 1000 rupees bank tranjection is :- [protected]. And wallet tranjection id:- [protected] i request sir 1000 rupees send my account my mobile number:- +91 [protected]

Dec 06, 2016

Updated by Surabhi Patel Please sir send 1000 money

Dec 06, 2016

Updated by Surabhi Patel I have not transfer paytm to my bank account please send me 1000 rupees bank tranjection is :- [protected]. and wallet tranjection id:- [protected] I request sir 1000 rupees send my account my mobile number:- +91 [protected]

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Address: Mau, Uttar Pradesh, 275304

Website: www.paytm.com

Register mob. no. [protected], es no. par se paytm account create tha aur us account me wallet me balance bhi tha .2 din pahale es no. par new account create huwa aur mera wallet balance zero ho gaya.jab us no. pahale e account create tha to new account create kaise huwa agar account bana to balance kyo zero huwa no to wahi h. pls return my wallet balance...

Dec 06, 2016

Updated by shahani sunil return my wallet balance .register mob. no. [protected] at paytm. mere no. par new account create huwa aur mera balance zero ho gaya.

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Address: 504201

Website: www.paytm.com

Hi this is shabaz on 3rd december i have transform amount of 2000 to bank account it. my paytm wallet money have been cut from wallet but it show pending since 4 days. all those i have contact u on (www.paytm.com/care) a issue some many time till now no replay. its urgent i want 2000rs as soon as possible. how careless paytm service provider

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Address: Hyderabad, Andhra Pradesh, 500081

Website: paytm wallet

Paytm on my mobile no [protected] has been blocked suddenly from the last week and my balance has not been transferred. I was having an balance of Rs 529 when my paytm was blocked however no refund made yet.
Complain no is [protected]XB6KNAAT

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Address: New Delhi, Delhi, 110003

I have made a payment of rs.570 on 3 december 2016 for my electricity bill bses rajdhani... After entering all the card details and otp i submit...in the next screen an error occurs stating payment transaction failed.. But immediately i got message from my bank that rs.570 has been successfully transferred to paytm... I have reported this issue many times in paytm app but they didn't respond to my request... I want my money back... Paytm promised that my money is mine untill i got what i paid for... Please help this issue.

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Sir mera name jay prakash roy hai. Mainay date 26/11/2016 ko apney m. No.[protected] hai. Jo main apney debit card say 2000-rs. Bhejha giska tranjaction id.[protected] hai. Mainey ah amount vimla devi kay a/c no.[protected] jiska ifsc coad sbi.006082 jamua hai. Lakin paisa iskay a/c may nahi gaya hi. Isliay kirpa kar kay mera pisa vapas karney ki kirpa karay. Mera gmail id. Hai. Jayprakashroy9. [protected]@gmail.com thank you.

Dec 06, 2016

Updated by jay prakash roy Mining sirdar

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Address: Bhopal, Madhya Pradesh, 462024

Website: www.paytm.com

I transferred back my money to my bank account
It has been deducted from my paytm wallet
But not realized in my account
It has been 7 days since i asked for transfer in my bank
O please do check it out

O whats the scene going on
It seems as if paytm is troubling it's customers

Wallet txn id : [protected]

I want my money back as soon as possible

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Address: Nagpur, Maharashtra, 440009

On 02/12/2016 i transferred a sum of rs 680 from my paytm wallet to bank account ..the amount is deducted from my paytm wallet but not received in bank account..
i register complaint about thisin paytm customer care but everytime "your ticket is generated ''' this type were txt is seen but the amount is not credited in my account.. please help.

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Address: Lucknow, Uttar Pradesh, 226004

I had transfer an amount of rs 400 from my sbi bank a/c, transduction i'd [protected]. But my paytm balance is still rs 2. Kindly update my paytm balance or refund the same in my bank a/c
Thanks

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Address: Jodhpur, Rajasthan, 342001

Website: paytm.com

My friend have sent me 10, 000 (5000 + 5000) money from her paytm wallet,
Money has been deducted from her wallet but not received in my wallet.

My passbook is showing that as "pending"
For both of the transactions i. E. 5000+5000 (Total 10000)

This transaction happend on 2 dec 2016 (Midnight)

Kindly help, this money is very important to me.

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M

michael earnest

from Nagram, Uttar Pradesh

Dec 6, 2016

PayTM is fraud. My friend transfered 4000 on 1st Dec 2016. Payment is showing pending on both side. And account balance is 00 on both wallet.[protected] is wrong no. Else all no. Says write email. Local workers say that they r only working under PayTM on calls, senior persons call n they do. They havent seen them or met them. All fraudsters. Indian government should bann this PayTM.

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Address: Bangalore, Karnataka, 560005

Website: Www.paytm.com

Hi
I'm new to paytm, i just did recharge 250₹ twice, total 500₹ but it's not reflecting in my wallet inspite of having a successful transaction
I just came across this thread now i'm worried whether this is a legitimate mode of transaction?? No one responding in customer care no one reverting back inspite of sending email @ [protected]@paytm.com

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Address: 110085

Transferred rs. 20000 to paytm wallet of mobile no. [protected] from icici bank debit card vide otp 701893 today 5/12 at 9.27 pm, but the same is not credited to paytm wallet of mobile no. [protected] although charged / debited in my icici bank account. Please credit and clarify immediately to maintain customer faith in paytm. Trying your customer care no.[protected] since then but it is continously busy.

Renu gupta
[protected]@gmail.com
[protected]

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Address: 560085

Website: Wallet

The debit card 4214xxxxxxxxxx50 was used to initiate a transaction amounting to rs.1000/- to paytm account with the email id [protected]@gmail.com. The transaction was performed at 21.37 pm on december 5th 2016.
A confirmation message was received from the paytm server similar to every other regular successful transaction and the amount was debited from my bank account.
However, the amount has not been reflected in my paytm account balance and the old balance of rs.7/- was retained.
Please do the needful and help recover this amount to my account.

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dilippr18

from Chennai, Tamil Nadu

Dec 6, 2016

The Amount of Rs5, 780 was using from Canara Bank Debit card to Paytm Wallet by Upgrading the Amount got Debited from Bank Account on Spot at 28Nov16 at 21:00 and not credited to my Paytm Wallet of Registered mobile [protected] that time to till Date 06Dec16 10:00Am I have tried all customer service number no answer only telling mail I'd ad also mailed in same date with the mail reply ticket number is 10804998 and order number at the time of debit and updated is [protected]

Kindly make payment to my Wallet immediately to [protected]

Thank You
Mr DILIP

dilippr18's reply, Dec 6, 2016

The Amount of Rs5, 780 was using from Canara Bank Debit card to Paytm Wallet by Upgrading the Amount got Debited from Bank Account on Spot at 28Nov16 at 21:00 and not credited to my Paytm Wallet of Registered mobile 9738442613 that time to till Date 06Dec16 10:00Am I have tried all customer service number no answer only telling mail I'd ad also mailed in same date with the mail reply ticket number is 10804998 and order number at the time of debit and updated is 2283829843

Kindly make payment to my Wallet immediately to 9738442613

Thank You
Mr DILIP

D

dilippr18

from Chennai, Tamil Nadu

Dec 6, 2016

The Amount of Rs5, 780 was using from Canara Bank Debit card to Paytm Wallet by Upgrading the Amount got Debited from Bank Account on Spot at 28Nov16 at 21:00 and not credited to my Paytm Wallet of Registered mobile [protected] that time to till Date 06Dec16 10:00Am I have tried all customer service number no answer only telling mail I'd ad also mailed in same date with the mail reply ticket number is 10804998 and order number at the time of debit and updated is [protected]

Kindly make payment to my Wallet immediately to [protected]

Thank You
Mr DILIP

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Address: 626101

Website: paytm.com

Dear all,
The amount deducted from bank account on failure transaction is not refunded back to my account after my several follow-ups till today. It has been more than 3 weeks am chasing them but hasn't received any proper response from them.
And even trying to reach their customer care through their helpline number their also i didn't get any response. Pls advise me on this matter.

Following is my order id [protected] of dth recharge of amount rs. 1710.

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Address: 560037

Paytm is completely fraud. Paytm has deducted 488 rs from mine bank a/c, its more than 3 days no refund and no mail response. I wrote more than 10 emails tp [protected]@paytm.com. Please guys at least we can send or give cyber complain to nearest cyber crime cell. Please requesting you to do.. I am doing.. If don't believe then i' ll share snapshot personally the compliant copy. Atleast other people will careful and cybercell police dept will banned /restricted this type site. I again request to pls give complain in cybercell, all custmer complain can effect more.

I am from bangalore given complain in commissioner of police, cycer crime cell.
Please let me know if any other advise i can give.

I dn't need any hope type reply. Give my money back thats it or as a customer my work to give complain which i m doing.

Thanks.
Piyush

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Paytm.com

Sir, i paid 5000 followed by a 2000 rs payment to a merchant (Transaction id [protected] for 2000), as merchant received only 5000 i paid him through money later but 2000 was debited from my account nd merchant did not receive that 2000, even the order record related to this transaction is missing, 5 days passed but there is no response yet.. Never expected this from such trusted paytm.. Too bad... Paytm number [removed] email : [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Dear sir,

Please note that i did not received paytm amount in my paytm account.

Transaction detail:
1) txn id - [protected], dated 05.12.16 through paytm mob no-
[protected] (Sender) to [protected]
Amount - 600 rs.

2) txn id - [protected], dated: 05.12.16 through paytm mob no -
[protected] (Sender) to [protected]
Amount - 384 rs.

Please credit 600+384= 984 rs to [protected].

Looking for your earliest reply.

Thanks.
Mani shanker dubey
Paytm mob no - [protected]
Email - [protected]@gmail.com

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Address: 700091

Hi team,

Around 12-12:30pm i got a call from a person stating his name as nitin for updating the details of the card.

He said that points in the card will be transferred to new card as cash back amount.

But this led to this fake transaction and when i came to know about it it was already approved by bank side.

Hence i want this transaction to be stopped from your end.
Please stop this transaction from your end as it is a fraudulent transaction.

I want to stop this transaction from getting it approved as this is a fraud using the details of the card.

Please dont approve it.

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Address: 560036

Website: paytm.com

My two transactions of (463 x 2) rupees were failed towards domino's pizza on 1st decemer. But i didn't receive that money in wallet or in my credit card. Please resolve this issue asap. Same was reported in query 11243560, after this i got only 463 rs credited to my credit card not (463 x 2 or 926). I am trying to escalate it but there is no response from paytm.

Dec 28, 2016

Complaint marked as Resolved

refunded

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