PayTM Mobile Solutions Complaints & Reviews

Paytm on my mobile no [protected] has been blocked suddenly from the last week and my balance has not been transferred. I was having an balance of Rs 529 when my paytm was blocked however no refund made yet.
Complain no is [protected]XB6KNAAT

I have made a payment of rs.570 on 3 december 2016 for my electricity bill bses rajdhani... After entering all the card details and otp i submit...in the next screen an error occurs stating payment transaction failed.. But immediately i got message from my bank that rs.570 has been successfully transferred to paytm... I have reported this issue many times in paytm app but they didn't respond to my request... I want my money back... Paytm promised that my money is mine untill i got what i paid for... Please help this issue.

Sir mera name jay prakash roy hai. Mainay date 26/11/2016 ko apney m. No.[protected] hai. Jo main apney debit card say 2000-rs. Bhejha giska tranjaction id.[protected] hai. Mainey ah amount vimla devi kay a/c no.[protected] jiska ifsc coad sbi.006082 jamua hai. Lakin paisa iskay a/c may nahi gaya hi. Isliay kirpa kar kay mera pisa vapas karney ki kirpa karay. Mera gmail id. Hai. Jayprakashroy9. [protected]@gmail.com thank you.

I transferred back my money to my bank account
It has been deducted from my paytm wallet
But not realized in my account
It has been 7 days since i asked for transfer in my bank
O please do check it out

O whats the scene going on
It seems as if paytm is troubling it's customers

Wallet txn id : [protected]

I want my money back as soon as possible

On 02/12/2016 i transferred a sum of rs 680 from my paytm wallet to bank account ..the amount is deducted from my paytm wallet but not received in bank account..
i register complaint about thisin paytm customer care but everytime "your ticket is generated ''' this type were txt is seen but the amount is not credited in my account.. please help.

I had transfer an amount of rs 400 from my sbi bank a/c, transduction i'd [protected]. But my paytm balance is still rs 2. Kindly update my paytm balance or refund the same in my bank a/c
Thanks

My friend have sent me 10, 000 (5000 + 5000) money from her paytm wallet,
Money has been deducted from her wallet but not received in my wallet.

My passbook is showing that as "pending"
For both of the transactions i. E. 5000+5000 (Total 10000)

This transaction happend on 2 dec 2016 (Midnight)

Kindly help, this money is very important to me.

Hi
I'm new to paytm, i just did recharge 250₹ twice, total 500₹ but it's not reflecting in my wallet inspite of having a successful transaction
I just came across this thread now i'm worried whether this is a legitimate mode of transaction?? No one responding in customer care no one reverting back inspite of sending email @ [protected]@paytm.com

Transferred rs. 20000 to paytm wallet of mobile no. [protected] from icici bank debit card vide otp 701893 today 5/12 at 9.27 pm, but the same is not credited to paytm wallet of mobile no. [protected] although charged / debited in my icici bank account. Please credit and clarify immediately to maintain customer faith in paytm. Trying your customer care no.[protected] since then but it is continously busy.

Renu gupta
[protected]@gmail.com
[protected]

The debit card 4214xxxxxxxxxx50 was used to initiate a transaction amounting to rs.1000/- to paytm account with the email id [protected]@gmail.com. The transaction was performed at 21.37 pm on december 5th 2016.
A confirmation message was received from the paytm server similar to every other regular successful transaction and the amount was debited from my bank account.
However, the amount has not been reflected in my paytm account balance and the old balance of rs.7/- was retained.
Please do the needful and help recover this amount to my account.

Dear all,
The amount deducted from bank account on failure transaction is not refunded back to my account after my several follow-ups till today. It has been more than 3 weeks am chasing them but hasn't received any proper response from them.
And even trying to reach their customer care through their helpline number their also i didn't get any response. Pls advise me on this matter.

Following is my order id [protected] of dth recharge of amount rs. 1710.

Paytm is completely fraud. Paytm has deducted 488 rs from mine bank a/c, its more than 3 days no refund and no mail response. I wrote more than 10 emails tp [protected]@paytm.com. Please guys at least we can send or give cyber complain to nearest cyber crime cell. Please requesting you to do.. I am doing.. If don't believe then i' ll share snapshot personally the compliant copy. Atleast other people will careful and cybercell police dept will banned /restricted this type site. I again request to pls give complain in cybercell, all custmer complain can effect more.

I am from bangalore given complain in commissioner of police, cycer crime cell.
Please let me know if any other advise i can give.

I dn't need any hope type reply. Give my money back thats it or as a customer my work to give complain which i m doing.

Thanks.
Piyush

Sir, i paid 5000 followed by a 2000 rs payment to a merchant (Transaction id [protected] for 2000), as merchant received only 5000 i paid him through money later but 2000 was debited from my account nd merchant did not receive that 2000, even the order record related to this transaction is missing, 5 days passed but there is no response yet.. Never expected this from such trusted paytm.. Too bad... Paytm number [removed] email : [protected]@gmail.com

Dear sir,

Please note that i did not received paytm amount in my paytm account.

Transaction detail:
1) txn id - [protected], dated 05.12.16 through paytm mob no-
[protected] (Sender) to [protected]
Amount - 600 rs.

2) txn id - [protected], dated: 05.12.16 through paytm mob no -
[protected] (Sender) to [protected]
Amount - 384 rs.

Please credit 600+384= 984 rs to [protected].

Looking for your earliest reply.

Thanks.
Mani shanker dubey
Paytm mob no - [protected]
Email - [protected]@gmail.com

Hi team,

Around 12-12:30pm i got a call from a person stating his name as nitin for updating the details of the card.

He said that points in the card will be transferred to new card as cash back amount.

But this led to this fake transaction and when i came to know about it it was already approved by bank side.

Hence i want this transaction to be stopped from your end.
Please stop this transaction from your end as it is a fraudulent transaction.

I want to stop this transaction from getting it approved as this is a fraud using the details of the card.

Please dont approve it.

My two transactions of (463 x 2) rupees were failed towards domino's pizza on 1st decemer. But i didn't receive that money in wallet or in my credit card. Please resolve this issue asap. Same was reported in query 11243560, after this i got only 463 rs credited to my credit card not (463 x 2 or 926). I am trying to escalate it but there is no response from paytm.

Few days ago (On 29nov2016) somebody called my father and ask him to verify his bank details.! (*my father is not technical person.! He don`t know about online purchase or anything related to online shopping.! *) somebody used my fathers sbi debit card on paytm for shopping.! Even my father give him otp for the purchase as he dont know the process o[censored]sing atm debit card! Or online shopping.! Now i am giving you the transaction details.!

- to pay rs. 19990.00 to paytm, from your card xx...5705, use otp. Beware! Only fraudsters ask otp on phone. Otp is 809915. Don't share with anyone.
- to pay rs. 18990.00 to paytm, from your card xx...5705, use otp. Beware! Only fraudsters ask otp on phone. Otp is 233868. Don't share with anyone.
- thank you for using your sbi debit card 459xx5705 for a purchase worth rs4000 on pos [protected] at payu-www.oxigenwallet. txn#[protected].
- thank you for using your sbi debit card 459xx5705 for a purchase worth rs9985 on pos [protected] at paytm txn#[protected].
- thank you for using your sbi debit card 459xx5705 for a purchase worth rs9994 on pos paytm14226 at paytm txn#[protected].
- thank you for using your sbi debit card 459xx5705 for a purchase worth rs9991 on pos [protected] at paytm txn#[protected].

Please cancel all the order co-related with this card.!

And please update me on my email address.! Hopping for the help.!

This is my ticket id [protected]xzjbhaa3, i have complained on paytm! And i didnt get response from there.!

On[protected] i was loaded rs.4350 on my paytn wallet after that i return to my bank account return on the same time, i did not get my money back.. Paytm says they refunded but bank statemnent not received any money from paytm.. Problm faced by me before 6-7 days but paytm not solve my issue... I called paytm is fraud
[protected]@gmail.com
Moble [protected]

Hi!
i 'dont understand you guys are playing games with me i'm sending lot's of reminders regarding my refund status...still there is no response from your side ..even tho my order canceled you guys are not refund my amount still transaction done on 01/12/2016 now date 05/12/2016...below mail message i'm revived Dec-1st 2016
whether you people are going to solve my issue are i have to go other option...

=========================================================
On Thu, Dec 1, 2016 at 7:16 PM, wrote:

Hi there!

Your bank just confirmed a successful payment of Rs.1082.0 on Paytm against Order ID 1742802. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team

I were deposit 4000 rs in my bank a/c from paytm wallet on 30th nov. But i don't get my money in my bank a/c . Paytm send me an e-mail that transaction is successfully. But icici bank customer care said money not transferred in my a/c. Paytm gave me this reference no.- 74332746336633589171474. Plz help me...