PayTM Mobile Solutions Complaints & Reviews

सर
मेने डेबिट कार्ड से पेटिम मे 100 रू टान्‍सफर किये दिनांक[protected] को और वो पेटिम में आ गये है मगर उसकी जरूत न होने के कारणउस मेने एकाउन्‍ट में वापिस कर दिया है मगर वह रू अभीतक नही हाये नाम संजय सिंह कटारिया मो0 [protected]

Dear Personnel,

I have made recharge of DMRC SmartCard No. 75443956 through Paytm of Rs.200 on 1st Dec, 2016 with Order ID:- [protected] through PAYTM. The Payment receipt is attached here with. The recharge was successful but not has been reflected on Metro Card.

As I have tried PAYTM and DMRC both related to this issue, both of them didn't replied me till now. I have continuously mailed them related to this issue. But failed everytime.

Kindly look into this issue and resolve ASAP.

Regards
Abhishek Sheth

I am alqamar yaseen user of paytm .before 4 or 5 days i have transfered amount of 5000 to a bank account from my bank account using paytm. But the amount is deducted from my bank account and the other party didn't receive the money yet... And i didn't get my money back . AND i think the amount of 5000 is huge according to me ...so please take a stape against it as soon as possible And help me to get my money back.. Thank u...

Date : Dec 02 2016, 11:03 am
Payment of Rs. 1420 failed !
Your Order No is[protected]
Your payment has been declined by your bank. Please contact your bank for any queries. If money has been deducted from your account, your bank will inform us within 48 hrs and we will refund the same.

Didn't get Refund as per PAYTM's Promiose

Hi,
Order Id: [protected]
Paytm Cash Txn ID [protected],[protected], 02:18:27 PM

i sended money 7000/- from Paytm wallet to my Bank Account but the Status Showing still "Refunded Pending". from 28 november 2016 to now onwards 9 working days completed but there is no reply, still status showing pending. please raise my issue and solve quickly

Dear All,
With reference to above subject, I need to draw your attention that order no. [protected] Date : 01.012.2016, order no. [protected] Date : 02.12.2016, order no. [protected] Date :02.12.2016 and order no. [protected] Date : 02.12.2016 for CESE bill payment. All transactions failed but amount deducted for against two order no. from my PAYTM balance and bank account Rs. 1270/- each. I have contact paytm customer care through e- mail and paytm also, but not yet received any helpful feedback. Kindly refund the such amount ( Rs. 2, 540/- ) as soon as possible.

I was trying to book a ticket from irctc site on 01.12.2016. But the transaction failed and a total amt of Rs 8700/- was deducted.
The transaction ID from IRCTC is [protected].
I used Kotak Bank site.
The irctc customer care says that Kotak will refund the money. But Kotak has its own story. It says that the Paytm gateway has used it so Paytm will refund Kotak.
Now in the transaction my money is debited and i am unable to get it refunded. Kindly Help me in this issue.

Regards
Johnson Mascarenhas

I have order iPhone 6 16 GB order number - [protected] which was delivered on 3-DEC-2016. When I opened the package I found Micromax mobile instead of iPhone 6 16 GB Space Grey.

I raised the complaint and replacement got generated. They also arranged the pickup. However, courier guy came to my place when I was not available. I asked to visit next day but they didn't turned up and cancelled the pickup without contacting me.

And today[protected] the replacement got cancelled and there is no clue of refund. No courier is contacting for pickup. And the customer care is saying that they will take 5 more days for pickup.

I am fed of services. I want refund ASAP.

Hi Team

It's around 16 days over still my money was not refunded. Why it was not refunded?

At least you should respond the query mail. Only one time they responded after that they never respond any mails regarding the same query

Customer care very very bad service.
First experience like this. Never face these kinds of issues from any other company's care.

Kindly do needful

Regards
SonyV
[protected]

Dear sir,
I have applied for a train ticket through paytm yesterday but my transaction still is not completed but the amount is already debited from my account.And also i have already complained by e-mail to your customer care mail id i.[protected]@paytm.com but still i am not getting any response from your side.
Please look into the matter seriously and give me a confirmation as soon as possible.

Sir I am transfer 2000 rupees on my bank of broad account but translation is pending please give my solution

Hi,

I have an pay tm account with my mobile no [protected].I had transferred an amount of RS.500/- to my bank account no:[protected](kotak Mahindra) on Nov28th with transaction ID:[protected].Till now It was not credited.May I know the reason.I had raised many tickets on pay tm about the same.But no one has responded.Please let me know what will i do.

Thanks,
A.Siva,
[protected]

Dear Sir,
i would like to inform you that i have done recharge worth rs 600 on mobile number- [protected] on 30th november 2016. the recharge was unsuccessful but amount was debited from my account.
I have mailed them more than 4-5 times to refund the money to my account or paytm wallet
. I am still not getting reply from them.
Please file my complaint against them and resolve the problem as soon as possible.
My details are following.
recharge amount- 600
order id- [protected]

Thanking you in advance,

kind regards,
Lalit

The following payment orders by paytm for on line booking of movies in bookmyshow, bangalore 0n 3-11-16,
Paytm has deducted in my paytm accounts where the transactions have failed and paytm website not responded with with no response message. The ticket copy was not forwarded on booked phones which are registered mobiles.
1) paytm order #[protected], tx n id : [protected] rs 597.48 - 3rd dec 16
2) paytm order # [protected] txn id : [protected] rs 637.48- 3rd dec 16
Above two are booked on mob [protected] and no tickets forwarded to mobile as transaction has failed. As web site is not responding, two attempts were made.
3) pay tm order # [protected], tx id #[protected] rs 497.48 3rd dec 16
4) paytm order #[protected], tx id [protected] rs 497.48 3rd dec 16.
Above two transactions done on mob [protected] for which no response from paytm during transaction. Process. Not responding message was appearing. No tickets are forwarded on phone or sms on phone.
Above 4 transactions are failures of paytem site which was updated for deduction after 24 hrs in my accounts. No tickets were forwarded. How paytm can charge the amounts (1 to 4) and need to refund the amount immediately.
P d prasadrao, [protected]

My bank account has been debited twice with rs. 500 but the same is not reflecting is my wallet. I requested for the same two days back but there is no response yet. Kindly proceed as soon as possible. This is the second time the same is happening with me . As a regular paytm user I would like that my problem should be solved on early basis. Credit my paytm wallet with 500 rs by today itself since it has been 2 long days.

Federal Bank limited just gave us a reference number 74332746334633334757058 for successful refund of Rs 2021 from Paytm to your bank account. Please contact your bank for any further query quoting this number.
Which it is not yet credited to my account.
Plz help me.
And your customer service is too bad.
My registered mobile number is [protected].

Dear Sir,

I received mail of paytm cash summary, in which my balance shows 13, 912.11. This account i merged with my new mobile number [protected], but till the time my paytm balance not credited or updated in merge account.

Thanks & Regards,
Atul Alhat
[protected]

From: Paytm
Sent: Wed, 07 Dec 2016 02:12:32
To: [protected]@rediffmail.com
Subject: Paytm Cash Summary for November 2016


Your Paytm Wallet Statement for November 2016
[protected]@rediffmail.com | +91-[protected]
Opening BalanceRs.467.11Total Amount ReceivedRs.11118Total Amount AddedRs.8000Total Amount PaidRs.5673Current BalanceRs.13912.11


Download Paytm App Need Help?Reach us here.
promotion

DEAR SIR,

Today 6.52 am I have recharge my metro card at shadipur metro station through paytm and after one & half hours when I came to M.G Road metro station and I tried to top-up the card but the machine was showing a message that your recharge is not valid please help me as urgently my contact no is [protected].

I am sending the recharge details here to short out the problem :-

Order No [protected] of rs 1000/- successful at 6.51 am

Returned msg.at shadipur metro station when I tried to top-up = Order no [protected] dt 07/12/2016 at 6.57 am rs 1000/-
(we have refunded the amount to your paytm wallet for your failed order ) this msg I have recived.

plase help me when can I top-up again because I have no physical cash in my pocket and I have to go back my home at 4.30 pm at evening.

thanks

chandan

I have done transaction at Grofers.com from my paytm wallet amount on 3rd December 2016 but transaction got failed and got the message that I will get it back debited my account in 48 hours. It is almost 4 days now I haven't got my amount refund.
Further enquiring with paytm by sending them email I got reply that transaction was successful.

Now I m really worried where my 1236.00 rupees has gone, it was not received by grofers as well.

Below is details of the transaction done.
Transaction date: 3dec2016, at 3.39pm
Grofers order# GRTXNV38643288
Wallet transaction Id: [protected]

Kindly refund it back asap. Thanks

Dear Sir,
i have two accounts 1.[protected]@gmail.com and 2.[protected]. i had tried to add money in both my accounts through net banking from our account in bank of baroda on 9th NOV 2016. due to some technical error the transaction could not be completed and the money was only debited from my account. i got an intimation of the refund from their end. there were 3 transactions in all and out of which only 2 are refunded. the third transaction...