PayTM Mobile Solutions Complaints & Reviews

Hi,
I was paying the amount of 7800 on zelo app for the security deposit.
It got cancelled automatically but the amount of 7800 got deducted from my icici bank account. paytm has confirmed the successful payment of the mentioned amount against the order id 583fb1096193f2844e4856c through message. It happened on 2nd december 2016 in morning. But i did not get my amount back neither in my bank account nor in paytm wallet.
Also there is not any transaaction trace in the paytm showing.
Please resolve it with high priority.
PFA attached sceenshot of the paytm wallet and the confirmation message from paytm.
I am also not getting any assurance that they have got the amount and refund me back.
Please do the needful.

I receive an email with this text several weeks ago:
We got a request to create a new paytm account with your mobile number *zzzzzz and email id [protected]@yyyyy.com.

Click here within 48 hours to add your email id and receive monthly statements, transactions alerts, order updates, exciting offers & much more.

If you have not created the account with mobile number *zzzzz or should you need any further assistance, raise a query at paytm.com/care

Since this is my information but i did not create an account (And had never heard or the company before), i have been trying to make certain that this account is not created or is closed.
I have received canned responses that do not address this issue, but include directions such as login into my account to resolve the issue.

I'm nishu naik. I had added rs 5035 in paytm wallet on nov 28 2016.
Order id. [protected].
Same day i initiated to transfer the money to my bank account.
Its been 7 days now. The amount has not been credited to my bank account.
I have registered compliment regarding this. But nobody are responding. The pic is attached..

Sir please help me my paytm wallet to transfer to my bank account
And then status See that panding
Please sir solve this problem
Is my college fee and my exam date 18/12/16
Last fee date only 12/12/16
Sir god se bot duaa kr Li ab aap madad kr do koi v ho
Mera pura year bekar ho jayega sir. May ek poor family se belong krta hu sir bot bdi problem h
Pese aap ki paytm company Mai rh gay h

Please help me sir
Thankyou very much

I transferred rs 5000 from my paytm wallet to my bank account on 3 december 2016. With wallet txn id : [protected]
The amount of 5000 has been deducted from my wallet and yet not transferred to my bank account even after 2 days.
Paytm wallet showing sucess status but balance not receive in bank

Bank txn id:one97.8364.[protected]
Kindly resolve my issue fast.

[protected]@gmail.com

[protected]

Dear sir i dont recevied any rewat from ur side i wnt to talk the executive urgently

My paytm no:[protected]. I transferred a sum of rs. 2934 to my bank acc. No: [protected]. Balance deducted from my wallet but not got into my accnt i'm sent the feed back and proof to them. But they not yet did anything. I lost 2934rs under the transaction no:[protected]. They are sending answers for my query mails. But the answers given by them are of no use... I beg u for taking action against those cheaters

Sir. My name is sk imtiaz ali. Last 03.12.2016 at 21.33. I am using first time paytm from my phone number ([protected]) for deposit my eletricity bill. Every thing is normal but afer entering one time pasword. A window open and show ur transaction is not complete. But a massege came from my bank that show ur amount is debited..
After that i try to contact paytm castimer care. But nothing help me. There is no manual suoport..

My bank massege is
Rs. 3, 980.00 was spent on your debit card 4283xxxxxxxx057 on[protected], 21:33:38 at paytm, noida. Available balance in ur account is
And the paytm massege is
Your bank just confirmed a successful payment of rs.3980.0 on paytm against order id 1214910800710161201612032122002894. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Please help me the amount is huge for me... Thank you

I want to about my bill payment, i paid my electricity bill worth rs.1660 via paytm and money was deducted from my bank account but bill was not paid.

I will try it agin and also got transaction failure message from paytm.

After 2 days, i will try to again my bill payment and got succeed but i can't got refund my money into my bank account as well as paytm wallet.

Plz help me and refund my money back in my bank account.

Here is the my order details -

“[protected]”
“[protected]”

They are active on twitter, so i just contacted them at twitter account but they can't reply me on twitter.

Here is my tweet status:

https://twitter.com/Bhavesh_Tech/status/[protected]

https://twitter.com/Bhavesh_Tech/status/[protected]

& you can also check, they are active on it but no reply to me.

https://twitter.com/Paytmcare/with_replies

https://twitter.com/Paytm/with_replies

This is your (Paytm) falt and u are libel to pay my money back in my bank ac thats all....!

You can see the attachment images for more.

I added money to my wallet on[protected] at time 20:22:47. Rs 698 was deducted from my bank account but was not added to my wallet. My wallet is showing no such transaction. I submitted a complaint on 29-11-16 at [protected]@paytm.com but of no avail. No money has been sent back to me. My ticket # 10857187.
Address this issue asap. Currently, in this cashless scenario i am feeling scared to use paytm any longer.

I did recharge online by paytm for my tata sky tv recharge registered on mobile no [protected]. For rs.460/- from [protected]@gmail.com from debit card of oriental bank of commerce. Date was 1 or 2 dec2016.
Amount got immediately deducted from bank a/c but paytm automatically replied that transaction fail & try again lateron.
Now they are not replying just generating ticket no for this issue, even no direct talk is possible for our hard earned money. First they said it will take 24/48 hours for recharge or for refund now it's 4 days plus, what to do?
Minesh
[protected]

Paytm tranjectin mistak my money is not refund to my ac. And moneys cut paytm so requst u plz pay my money 10000

I sukalyan mondal, amount added to paytm account by ubi debit card rs. 1000 on dated 12th nov 2016, bank txn id : [protected] and wallat txn id : [protected]. Then immediately show amount transferred to bank, bank txn id : [protected] and wallat txn id : [protected]. Still now above said money do not received my bank a/c. Please arrange to return rs. 1000 to my bank a/c

Im tired of asking you for my money. I used paytm to order dominos pizza online using an offer which very specifically mentioned 100% cashback. I have attched a screenshot of the offer which was mailed to me. Its been over 2 weeks and i am still waiting for my cashback. Havent seen any such kind of customer harrasment ever in my life. Probably this is the last time i am going to use paytm for online transactions. I cant believe that after using paytm smoothly for so many years i am forced to stop using this online payments service due to harassment from your side. I just hope noone gets harrased like this ever by anyone online. Im not asking for anything extra. Just want the promised cashback. Amount refnded banck to my account. I am going to ask people on my socail media network to stop using ur services immediately. Very sorry to say this but i wasnt expecting such harrasment from one of indias leading ecommerce giant. Too bad!! : (

Money not returned in bank

Hi sir/mam
29-nov-2016 i give request money transfer paytm to bank my account but still date money not transfer successful pending please do something more than 8. Times i put mail but no response what r u thinking about my money order id [protected].. My amount 3000 /- contact number: [protected] check status and do something in your side please rply. Four or five times i required my bank also

Regards

V. Gokul

I was paying my electricity bill payment of amount 380rs yesterday in Which 71rs was debited from my Paytm wallet and remaining amount 309rs from my bank account when i was successful submit my Bank details Otp then unfortunately server down and my amount debited then after i check from my Paytm my orders it was shows payment awaited but the payment was successful done and debited my bank .After something i check again it was shows payment failed and 71rs i received my wallet but the remaining 309rs i didnt receive i mail to Paytm but they didnt reply me. I check my Bank transaction also 309rs debited .
Please help me.

Transaction id [protected] dated:[protected]:05 pm of rs. 150/- tried but failed and was showing in wallet passbook as pending till[protected] evening. When noticed that the amount was deducted from wallet and the status was showing as pending i lodged a complaint through app to refund the same to my wallet. Rather than the amount refunded to my wallet the same transaction status upgraded to success. I also checked with merchant. They also confirmed that they had not received payment with regards the paytm wallet transaction. However, i had already paid in cash to merchant and the same also intimated to paytm in my compliant.

I had transferred rs 9000 to paytm on december 02, 2016 however later on realised i cannot pay my credit card bill through paytm hence transferred it back to my bank however the same is not yet reversed till date and the status is shown as pending.

Rupali jadhav
Mobile [protected]

I want to about my bill payment, i pay my electricity bill to my paytm wallet but bill can't pay and status show is successful

Plz help me and refund my money back in my paytm wallet. I want to do my payment again bcz my bill should be add and i wll do it again plz me ...!

This is your falt and u are libel to pay my money back in my paytm wallet thats all ... .!