PayTM Mobile Solutions Complaints & Reviews

I was paying my electricity bill payment of amount 380rs yesterday in Which 71rs was debited from my Paytm wallet and remaining amount 309rs from my bank account when i was successful submit my Bank details Otp then unfortunately server down and my amount debited then after i check from my Paytm my orders it was shows payment awaited but the payment was successful done and debited my bank .After something i check again it was shows payment failed and 71rs i received my wallet but the remaining 309rs i didnt receive i mail to Paytm but they didnt reply me. I check my Bank transaction also 309rs debited .
Please help me.

Transaction id [protected] dated:[protected]:05 pm of rs. 150/- tried but failed and was showing in wallet passbook as pending till[protected] evening. When noticed that the amount was deducted from wallet and the status was showing as pending i lodged a complaint through app to refund the same to my wallet. Rather than the amount refunded to my wallet the same transaction status upgraded to success. I also checked with merchant. They also confirmed that they had not received payment with regards the paytm wallet transaction. However, i had already paid in cash to merchant and the same also intimated to paytm in my compliant.

I had transferred rs 9000 to paytm on december 02, 2016 however later on realised i cannot pay my credit card bill through paytm hence transferred it back to my bank however the same is not yet reversed till date and the status is shown as pending.

Rupali jadhav
Mobile [protected]

I want to about my bill payment, i pay my electricity bill to my paytm wallet but bill can't pay and status show is successful

Plz help me and refund my money back in my paytm wallet. I want to do my payment again bcz my bill should be add and i wll do it again plz me ...!

This is your falt and u are libel to pay my money back in my paytm wallet thats all ... .!

I have recharged my mobile no by paytm. It got failed and at same time the money was deducted from my account. After long time i received a message that money will be refunded but no money is refunded in my account.
Paytm order - [protected] 4th dec
Kindly help in this matter. If they deduct same amount from 1000 people in a day they are earning 1lac

My failed transaction details are below:

First i onboarded money from bank into the wallet and paid for the trasaction which is later failed.
Please look below for the failed transaction details.

Brand factory order #[protected]
Paytm success txn id [protected]
Paytm failed txn id [protected]
[protected]:36:10 pm

This money is not yet refunded into my wallet.

Please look into this.

Mobile number: [removed]
Email: [removed]

I was booking tickets at irctc app on 4/12/2016 and payed via paytm. The ticket booking failed and there was no message from irctc but the amount was deducted from my paytm account.

On 26 November 2016, I bought iPhone 6s Rose Gold from Paytm for Rs. 42850.I received my cash back of 6000 within few days.But after few days, My phone automatically get cancelled.I want to gift it to someone.They have not refunded my all money back.I want from Paytm to give me my all money back or deliver my order.

Paramvir Singh,
Punjab, India
+91 [protected]

Hello sir, i am y. Praveen. I am a student. I lost money in paytm. I was trying to calling to customer care but no returns and no response. Please sir, i am requesting you. Please refund my money on paytm. Atleast response to call.
Y. Praveen
[protected]

Sir our product has been not delivered yet in our hand but we got a massage like this so please deliver our product or return our money.
Order no.-[protected]
Order no.-[protected]
We ordered it on 27 november 2016 & product has not delivered in our hand.
So please give me my money return or our product.
Address:-near arya college, riico kukas, jaipur
Pincode:-302028
Mobile no.[protected]

My money (1600) got deducted from paytm wallet to transfer in my bank account but no added amount in my bank account they said it will take upto 10 day but now it is about more then 15 days. I mailed them about three time but activity done by them.
2 i added money 200 in metro card[protected] dehli but there no added amount i filed complain.in reply mail they said money is added check at your nearby metro. They are stealing my money

The electricity bill i payed through paytm has been debited from 2 of my accounts. At first when i payed through one of my debit cards it said that the transition failed and then i tried doing it with my second debit card at that time it got successful but now it shows in both of the accounts that the payment was deducted. I want my refund as soon as possible and the customer care service is very poor from thier side.

Mobile no by mistic Rong number [protected]
Recharge no [protected] airtel recharge
Rs 30

I have recharged to Paytm to worth almost Rs.600 and now not a single rupee is reflecting in my wallet. I have tried reaching them via customer care, website and email ID. They have purposefully made it difficult to reach them in case of issues.

I have written to them, however they have failed to respond.

Request the authority to intervene to solve such issues.

Dear Sir/Madam,

I had requested for paytm wallet upgrade request on 27th November and it was informed that Paytm representative would meet on 30th Nov, but they didn't arrived nor received any confirmation or further hearing from them. Even I had dropped multiple email at customer care for solving this issues, but till date there is no prompt/positive response on it.

Can I know whom shall I reach to and solve my queries for wallet upgrade request. Can you pls check and help sort this out. Please do the needful. Yours cooperation in this Will be highly appreciated by me.

Thanking You.

Warm Regards.
Naresh Patel
Registered Mobile - +91 [protected]
Email id - [protected]@gmail.com

I tried to use paytm to make payments for my two electricity bills of bses yesterday night. Payments were successful but it show double deduction in my passbook. Can you verify and if it is duplicate kindly reverse the entry.
I made payments by your orders no.[protected] & [protected] for rs.340 each and no.[protected] and [protected] for rs.1240/- each. An early action will be appreciated. Vinod sikri tel [protected]

My order no :[protected]/0. ₹1100 were deducted from bank account and bill status shown failed and refund back in my wallet than i refund wallet to my bank.
You are sent massage to refund amount through following id-74332746329632888256944 dated 25.11.2016. On my registered mobile no. [protected]. But the amount not transfer in my account till date.

I have already lunched a complaint you against my due amount rs. 1100. My
Registered complaint id:10595654 & 10950432. Dated. 27.11.2016. & 01.12.2016.
I want refund of 1100 in my icici account as soon as possible.

Necessary details as your requirement.

1. Order id or transaction id =[protected]/0.
2. Date & time of transaction = 22.11.2016 near about 8:00 pm

3. Registered mobile number/e-mail id (Against which you made transaction) = mob. [protected]/ [protected]@gmai.com/
[protected]@gmail.com. A/c =icici a/ c no[protected]
5. Refund amount = rs - 1100/ only
6. Returned balance amount wallet to bank=23.06.2016

Paytm order no.[protected] of mobile recharge of Rs.247 to the no.[protected] is in processing from 1st Dec. 2016..but money is deducted..please cancel the process and refund my money to the Paytm wallet..I have tried to contact with customer care service of paytm, but unable to contact..reply of emails not received..very poor service, my contact [protected]

I am a simple shopkeeper and i try to get payment from a customer through debit card but i didn't get payment and amount is deducted from customer bank account and the money is still not get back to the bank account and paytm customer care is not working and my complaints not processing so please help me to get my money back.
[protected] my mobile no.

I had paid rs 970 in kfc Ambience mall gurgaon, money is deducted from my wallet but in kfc system its showing that your transaction failed. A nsg had come to me that you had pain Rs 970 to Divyani international limited .KFC Person told me that paytm will refund it after 24 hours but it is not refunded yet in my account so refund it as soon as possible.