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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 605

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R
Rcvigya
from Kolkata, West Bengal
Dec 8, 2016
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Address: Visakhapatnam, Andhra Pradesh, 530008
Website: [email protected]

Dear sr/ madem
Mere account se 20000 rs nikal gaya hai
Date 07-12-16, time- 1634 hrs, pos paytm
97998 at paytm txn #[protected] Esme transaction hua hai, Thank you for using your SBI Debit Card 459XX0869 for a purchase worth Rs10000 on POS [protected] at Paytm Mobile Solutions txn#[protected]. Ese karke msg aaya, please kuchh kijiye sr bahut garib hu Kisi se paisa Liya tha udhar, Mera mob no [protected]. Thanks sr
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    B
    Bipul Tripathi
    from Gurgaon, Haryana
    Dec 8, 2016
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    Address: Bardhaman, West Bengal, 713203
    Website: paytm.com

    Sir i was doing a payment of Rs 1245.00 from my atm card through paytm . But my amount got deducted once from my atm card but the order wasn't complete, received a message regarding this. I thought that the the amount hadn't been debited . So i placed the order once again and again i paid for it . So this time also the money got debited through my account and the order was confirmed . so i want to ask that what happened with my previous deducted amount. It neither added to my paytm wallet nor it was refunded back to my bank account. i am getting an option of return to bank but nothing is happening . I had mailed paytm regarding this issue 5-6 times but yet no resilution on the above query . i have given the image regarding the payment transaction details . please look into it and provide me necesaary help. As i now realise that paytm is a fraud company .
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      B
      Babu Swaminathan
      from Delhi, Delhi
      Dec 8, 2016
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      Address: 122018
      Website: Paytm.com

      Hi, Tried using Paytm to book flight. Amount deducted from credit card and credited to Paytm Wallet for booking flight ticket. But booking failed. then they refund that amount to Paytm Wallet. Now I tried to transfer some money to another mobile's wallet. Amount got deducted from my wallet. Not credited to another mobile's wallet. From the other mobile, it is showing Paytm Cash Received pending... Raised multiple queries with Paytm and no response. And Phone support is not there.. Not sure, where and how to trace the solution from PayTM ??

      Trust on this service is going down..
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        D
        Dilkhush Roy
        from Chidambaram, Tamil Nadu
        Dec 8, 2016
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        Address: Nalanda, Bihar, 801302

        I Recharge by paytm in ₹159 in 5:44 PM in this mobile no.[protected]. My Order No. - [protected] & Transaction no-[protected]. But, Now time not came my balance & not refund amount. Very worrest service our company Paytm . Only his showing processing. But when time I wait.
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          H
          Hozefa Attarwala
          Dec 8, 2016
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          Sir i have added rs 100 in my patym wallet from my bank account on 7/12/16 as it was my second transaction but unfortunately a message came transaction failed and after sometime my bank account was debited by rs 100 so sir please solve my problem as soon as possible otherwise how can i use paytm more because in second transaction only i had a problem..
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            S
            Suneetha T
            from Sirsi, Karnataka
            Dec 7, 2016
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            Address: 533101
            Website: Paytm

            Today I created Paytm account and I tried to add rupees 2000 to the wallet. It said the transaction failed and no money was added to the Paytm wallet but I got a message from the bank that rupees 2000 has been deducted. I need my money back. Please respond quickly on this. Please kindly take immediate action on this complaint and return my money to me
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              S
              Surinderjit singh bhatia
              from Chennai, Tamil Nadu
              Dec 7, 2016
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              Address: New Delhi, Delhi, 110095
              Website: paytm.com

              Hi,

              Amount of Rs 2000/- was debited from my Credit Card but the same was not added to my Paytm Account .

              Have called the Card issue and taken Reference No of the transaction and the same with all the other required details were mentioned in the Service ticket raised. Have send multiple reminders as well but have not received any response /revert from paytm.

              Reference No of Service Ticket[protected] Your Query with Paytm Care (SF)

              Please help by getting the same addressed.
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                P
                pravinbhirad
                from Savantvadi, Maharashtra
                Dec 7, 2016
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                Address: 411058
                Website: www.paytm.com

                SIR,
                I add Rs. 4450 two times in paytm wallet from my debit card but amount will not add to my wallet and amount has been deduct from bank account Rs. 8900.
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                  A
                  Alka Sonkar
                  from Indore, Madhya Pradesh
                  Dec 7, 2016
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                  Address: Jabalpur, Madhya Pradesh, 482001
                  Website: paytm.com

                  I had recharged Rs-510to my Tata Docomo MOBILE NO [protected] through SBI net banking using Paytm site and I get confirmation massage from paytm site that my account has been recharged, my balance cut off from my account but my account does not recharged .
                  I would be glad if takes some action against Paytm.
                  Dec 07, 2016
                  Updated by Alka Sonkar
                  I have done recharge through pay tm for my mobile number [protected] of Tata Docomo at 26 November 2016.transction is done successfully through my net banking of amount 510 ruppes.but I didn't get my talk time of amount 510 yet.
                  Please resolve my problem as soon as possible.i have attached here transaction details.as attachment.
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                    R
                    Ravendar
                    Dec 7, 2016
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                    Sir my name Ravendarsingh Singh my pay TM ACC.[protected] Maine 05/12/2016 ko 1100 rupay bank me refund kiye txn ID.[protected] lekin succsefull hone ke baad bank me nhi phuche paytm accounts Se Kat gay hai please help me
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                      M
                      Mnish Mishra
                      Dec 7, 2016
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                      Address: Mumbai City, Maharashtra, 401203
                      Website: www.paytm.com

                      I had paid my electricity bill. But the thing is paytm showing status is success but electricity bill did not paid by them. My bill is still pending. Pls contact me [protected]
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                        N
                        nishu naik
                        from Shimoga, Karnataka
                        Dec 7, 2016
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                        Address: New Delhi, Delhi, 201301
                        Website: www.paytm.com

                        Sir, I had added rs 5035 in paytm wallet on nov 28 2016.
                        Paytm Order id. [protected].
                        Bank transaction id. [protected]
                        Same day i initiated to transfer the money to my bank account.
                        Its been 7 working days now. the amount has not been credited to my bank account.
                        I have registered complaint Regarding this. But nobody are responding.

                        Paytm has given a RRN Number 75503726334010321620866. i have spoken to bank people. But bank doesn't even know what RRN Number is. Bank people are asking me what was the transfer mode and any other proof..
                        If paytm has transferred money then i would have got it as its been 7 working days.

                        I have asked paytm to send me the proof of transaction amount except RRN NUMBER but they are not sending it. I have been asking them mode of transfer even they are not sending it.
                        They are just asking me to wait for 7 working days. Have already waited for 7 working days. This is the 8th working day I'm waiting for.

                        There is no paytm customer care to talk or enquirie with. When ever we call customer care they tell us mail the issues. There is no proper response. They reply to our mail after 48hrs that to irrelevant.

                        Patytm service is pathetic.
                        Everyday wasting our we people have mail them and getting back no response.
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                          S
                          Syed Mois
                          from Cuddalore, Tamil Nadu
                          Dec 7, 2016
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                          Address: 583121

                          Sir I have transferred money 1250 rs to bank account amount could not credited to bank account on[protected] at 9:08pm.& it's show the status pending up to[protected]. 5:00 pm. After that it's show the bank txn I'd :- [protected]. Till now[protected]. 7:30pm. Couldn't credit to bank account. So kindly requested to you solve the problem. My name is Syed mois basha. My contact no & ptm no is [protected].
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                            G
                            Ganesan Balasubramaniyan
                            Dec 7, 2016
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                            Website: paytm.com

                            Order ID is 7973217. I have booked a bus ticket on Nov 30, 2016 for 800 rupees, amount was debited and ticket not received still i haven't get the refund also.
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                              H
                              hsasn
                              from Dimapur, Assam
                              Dec 7, 2016
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                              Address: Dhanbad, Jharkhand, 828402

                              Sir/mam,
                              I am a vle csc (Digital sewa kendra) and i motivate to all my villagers for paytm wallet and cash less payment,
                              But
                              Today 12/07/2016, i have done rs-400/- cash load from my bank of india account my balance is deduct but not add this money in paytm wallet showing fail,, please do something and add my amount in my wallet as soon as posible time..

                              My paytm number is [protected]
                              Email.. [protected]@gmail.com

                              Thank you
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                                Prc9
                                from Ahmedabad, Gujarat
                                Dec 7, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: Paytm.com

                                I usually add money to my paytm wallet whenever I need it. But this time situation was different. I had to transfer the money to my paytm account and pay for a friend's petrol bill so I could get Rs 500 as 100 rupee notes are not availble in the ATMs.
                                I went through the whole process and money was debited from my account and did not appear in my wallet. I really needed the money and now I have to borrow from friends.
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                                  A
                                  abhishek kapil sharma
                                  Dec 7, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh
                                  Website: www.paytm.com

                                  Hi Team,

                                  After adding 5000 in my paytm wallet, I do not see the money reflecting in my wallet.

                                  After logging complaint many times on there application plus mailing them many times, they are not responding at all.

                                  Plus paytm do not attend calls or reply to mails to resolve queries.

                                  There is a patethic customer care services portal of paytm and they expect us to use paytm all the time.

                                  if paytm continues delivering fraud services like these then no one will use paytm in future

                                  Kindly help me with the same.

                                  order ID : [protected]

                                  Thanks,
                                  Abhishek
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                                    Vishal.k947
                                    from Pune, Maharashtra
                                    Dec 7, 2016
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                                    Address: Mumbai City, Maharashtra, 400005
                                    Website: www.paytm.com

                                    I tried to add Rs 350 in my paytm wallet on 21 Nov 2016 around 22:15, but while adding money the transaction failed .However the money was deduced from my bank account and didn't show up in my paytm wallet.

                                    My registered id with paytm- [protected]@gmail.com

                                    I first tried to contact paytm through [protected]@paytm.com but they didn't help me much. Please refund my money to my paytm wallet as soon as possible.
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                                      Abhishek Singh Kumar
                                      from Ankleshwar, Gujarat
                                      Dec 7, 2016
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                                      Address: Bharuch, Gujarat, 393002

                                      Dear sir/mam,

                                      I have done a transition for my vodafone no. bill payment, first 3 time status shows that the transition is not completed so i pay one another time, but when i check my bank statement i shows that the amount deducted from my account twice.

                                      I have many time try to reach your care by toll free no.[protected] but call not connected.

                                      O please revert my amount back to my account.
                                      Transition id: image with trns. id uploded.

                                      Abhishek singh
                                      [protected]
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                                        M
                                        MKJaswal
                                        from Mumbai, Maharashtra
                                        Dec 7, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560100

                                        Had rs 3, in paytm wallet, dated 12dec.2016.
                                        Added rs 100 at 5.44 pm, from sbi account.
                                        Transaction successful.
                                        Accepted by paytm also.
                                        But the wallet still shows rs. 3.
                                        What did you do to my 100rs., i want them back.

                                        From sbi account: pos no. [protected]
                                        Txn no.: 507984

                                        Paytm mobile no. [protected]

                                        I will not be now that frequent on paytm until request resolved.
                                        Learnt a lesson. Thanks to you.
                                        Now please give my money back.
                                        Dec 9, 2016
                                        Complaint marked as Resolved 
                                        Just got back my Rs.100, in Paytm Wallet. Apart from putting complaint here I also put it in paytm.com. No other communication with the company.
                                        Dec 02, 2016
                                        Akshay Chatur's response
                                        Top limit crossed
                                        My top limit has crossed and number also changed and give me the solution what can I do for solving this problem
                                        I am upload the 5000 many from my bank account in paytm wallet after some time i seen that cash is refund but cash nither reached in my bank account nor paytm wallet.and this time show that paytm account is bloked.so kindly help me. i am suffering from a lot of problem.
                                        My credit card number is [protected].
                                        I had added RS. 300 about 15 minutes ago to the paytm wallet. Although the amount has been debited to my credit card account, the same has not been added to my paytm wallet.
                                        Please get this amount added urgently and confirm.

                                        Prakash Narayan
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