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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 612

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S
Shail Shekhar
from Bengaluru, Karnataka
Dec 4, 2016
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Address: 560094
Website: Paytm.com

I transferred 5000INR from my Paytm wallet to
Name:Delta Academy
Account no. [protected]
Svc co-operative bank ltd
Yeswanthpur branch,
Ifsc code : SVCB0000159
but it's still shows pending.I issued 3-4 tickets overtime which I think has been overlooked or passed into trash without a damn.

I got a text message from my bank that the transaction has been declined but i am still far from my 5000INR. I have uploaded a detailed copy of such.

My money isn't mine anymore ! I have been disowned from my 5000INR. In tough times of demonetization this is a huge setback. Look into this at the earliest and restore my faith in Paytm which has been compromised due to this misfortuned transaction fail and heist. I hope for best responses and that Paytm will stick to their motto and my money will only be mine!
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    K
    Kanhu Barik
    from Bengaluru, Karnataka
    Dec 4, 2016
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    Address: Bangalore, Karnataka, 560064
    Website: Paytm.com

    I lost 10k INR through PAYTM fraud. My paytm account has been hacked & the entire amount has been transferred to an anonymus account name SALONI JAIN([protected]). I complained to paytm cybercell (ref#[protected]multiple times with the same information but still there is no reply from paytm at all. I'm not sure how paytm will contribute to digital India with this kind of poor customer support. Really disappointed.
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      M
      Muruganandam M
      from Vadodara, Gujarat
      Dec 4, 2016
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      Address: 606202
      Website: Paytm.com

      I recharged my mobile number through paytm online mobile recharge Rs 230/-
      Details of transaction:
      23-Nov[protected]Nov-2016) TO TRANSFER
      INB One97 Communications Limi [protected]IGAAHWEPZ1 230.00

      Status shows at that time waiting for operator response.
      That was the airtel mobile number. The amount was not credited to my mobile number and not refunded back to my SBI account.

      I request you to refund the amount to my bank account number
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        S
        sharma1225
        from Mumbai, Maharashtra
        Dec 4, 2016
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        Address: Mumbai City, Maharashtra, 400068
        Website: WWW.PAYTM.COM

        I had downloaded the paytm app in nov 16 after demonitization
        Had transferred 5000 from paytm balance to my linked icici bank account through back to bank. Option on 28th nov 16 and have till date not got credit in my bank account and even till date the paytm balance remains ₹ 0.
        Have tried to reach paytm via app without any solutions till date.
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          J
          jeet nagar
          Dec 4, 2016
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          Address: Faridabad, Haryana
          Website: Paytm

          Sir aaj raat ko 04/12/2016 time 1:00 se 1:30 ke bhi main ko paytm se money transfer kiya tha hdfc bank se,, oriental bank of commerce par obc bank main money pahuchi hi nhi 15000 mere hdfc bank se kat gye plz mere paise refund kar dijiye plz mera mobile number [protected] h,,, order id h [protected].[protected].[protected] plz plz sir refund my money sir
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            M
            Manish
            from Mumbai, Maharashtra
            Dec 4, 2016
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            Address: Bangalore, Karnataka, 560048
            Website: www.paytm.com

            On 30 Nov 2016 I made two transactions of INR 1000.00/- to Uber Paytm account from debit card (Last four digits of Card number -3062- Punjab National Bank).

            In first transaction the amount was debited from my bank ; however neither it was credited to Paytm account nor reversed to my bank account.

            Post that second transaction from same card was made which was successful and Paytm account was credited accordingly.

            Now they are not responding and even not reimbursing amount.
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              D
              Datta Kachale
              from Mumbai, Maharashtra
              Dec 4, 2016
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              Address: 400708

              On 13.11.16 Sunday i had booked uber cab n payment mode selected paytm wallet due to insufficient amount i had refill paytm wallet by 2222, i thought its paytm but paytm doesn't show balance amount. in uber apps paytm shows that amount .
              Paytm advised me remove wallet from uber & re add again Now i had added tp paytm account but balance shows 0.
              What about my balance which is nearby 1400 to 1500.
              Paytm said 24×7 support i had escalate this issue one week back but there is no answer??As professionals business keep curtsy revert or reply.
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                N
                Nihal Mewada
                from Chennai, Tamil Nadu
                Dec 4, 2016
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                Resolved

                Address: 400067
                Website: paytm.com

                Hi,
                I have raised the ticket for my issue more than 5 times but i didnt get any kind of reference number or any kind of email from paytm. Let me tell you everything once again. I initiated transaction of 746 Rupees for mahanagar gas ltd from paytm. Order number:[protected] at the end moment the application says an oops moment occoured and the transaction is still processing. After 5-10 minutes i received an sms and email from paytm saying that paytm has confirmed from the bank that the money is deducted and will get the money back returned to my account in 24 hours. so i waited 3 days for the refund. Also i raised ticket for the issue more than 5 times but still no reference number or response from paytm. i received email from paytm about some another recharge being successful. I have waited long enough for getting my money back in the account but as i have got no response i am going to go to consumer forum if i dont get any response from paytm within 24 hours via email or message.
                Dec 10, 2016
                Complaint marked as Resolved 
                i raised tickets several times using the paytm app also i send a complaint from this consumer complaints website and also i tweeted and sent a Direct Message to Paytm Care on twitter. here https://twitter.com/Paytmcare . so after few days i received an email from paytm apologizing for the inconvenience and the reference number as a proof of paytm refunding the money into my account. so i contacted icici bank customer care so they asked me to email all the details and screenshots on their customer care email id : [email protected] So after sending those details to the bank within 2-3 working days the issue was rectified and the money was deposited back to my account. And this is how the issue was resolved.
                Dec 10, 2016
                Updated by Nihal Mewada
                i finally received a response email from paytm after sending several emails from my end and also after sending complaint from this forum. The reply email stated that the refund has already been initiated from the paytm end and also they provided me the reference no. (shared by bank to paytm) as proof of payment which paytm deposited back into my account. so i contacted my bank customer care and asked them for the help they asked me to send the reference no. and other details screenshots to bank email id. And now on 10 dec 2016 the money got deposited into my account. Finally the issue got resolved.
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                  R
                  rashi mishra
                  from Vadodara, Gujarat
                  Dec 4, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.paytm.com

                  While I was adding money to my paytm wallet, the amount was deducted from my bank amount but no money was added to my paytm wallet. What kind of fraud is this? I don't know where did my money go. Even it was not refunded. I am trying to call the customer care not able to talk to anyone, getting no reply from the emails that I have sent them. Such a fraud they are doing with people. Need my money as soon as possible
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                    A
                    achirnekar
                    from Mumbai, Maharashtra
                    Dec 4, 2016
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                    Address: Mumbai City, Maharashtra, 400099
                    Website: https:/paytm.co.

                    My order no :[protected] ₹760 were deducted from bank account and bill status shown failed and no refund back in my wallet so i again tried to make payment of my bill order no:[protected] so money was again dedeuctec ₹760 nad bill status failed and payment was redirected to paytm co company one97communication ltd as per bank messages i called paytm customer care but voice call said complaint via email so i did so 5 days ago with ticket /ref id:10483216 of order no:[protected] and ticket/ref id:10483041 of order no:[protected] so i want refund of 1520 in my wallet as soon as possible
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                      G
                      ghansa
                      from Yavatmal, Maharashtra
                      Dec 4, 2016
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                      Address: Jodhpur, Rajasthan, 342001

                      I am sending rs. of my debit card to paytm but payment not shown.. solve my problam... contact details- [protected]
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                        A
                        apoorvff
                        from Lucknow, Uttar Pradesh
                        Dec 4, 2016
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                        Address: Lucknow, Uttar Pradesh, 226017

                        My transaction from my paytm cash to the bank is pending for over 5 days. wallet order id is #[protected]. help me out in the amount to either go to the account or come back in the wallet. it was an order of rs. 500 and its getting a bit difficult to trust paytm with my money. please it would be pretty helpful if this situation of mine gets resolved.
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                          M
                          mkndoza90
                          from Mumbai, Maharashtra
                          Dec 4, 2016
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                          Address: 380054
                          Website: www.paytm.com

                          I paid my friend's mobile bill of [protected], this transaction is done 3 times, while i got message like "transaction error" and this amount is debited from account 3times, so rs. 1800 is debited from account
                          You can check it in my account.
                          (1) order no-#[protected]
                          (2) order no-#[protected]
                          (3) order no-#[protected]

                          Please check this issue and refund me 1200 rs.
                          Looking for your positive reply.
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                            K
                            Kshitiz Rawat
                            from Delhi, Delhi
                            Dec 4, 2016
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                            Address: 110019
                            Website: electricity bill

                            This is to bring to your notice that an extra amount has been deducted from my bank account through "paytm". I was trying to pay my electricity bill of rs.670 & every time it was showing order not found & as it was urgent so i kept on trying. And after few minutes i got three messages stating that the transaction is successful. An extra amount of rs.1340 is deducted from my bank account instead of 670. I am trying since yedterday on paytm's customer care but no one is responding and my call is regularly getting disconnected & infact i even complaint regarding the same on paytm contact us many times but i haven't received any feedback on them as well. I am the one who is suffering from the loss. So, please refund my amount rs 1340 as it was clearly paytm fault.
                            Dec 04, 2016
                            Updated by Kshitiz Rawat
                            The CA no.in whic I paid the bill is:[protected]
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                              BHARAT KOTESWARAO
                              from Anantapur, Andhra Pradesh
                              Dec 4, 2016
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                              This is the worst service I've seen ever. I added 199 rupees to paytm wallet and it is showing transaction failed.The next moment I got message from bank saying your money was gone.I tried to contact customer care and this is the worst experience I've ever had. Whatever is the option I select they finally say to send an email message. This is the worst service and I will never ever use this and I don't let my friends use this too. Paytm you should give my money back
                              Money is got deducted from my Bank account but not reflected in Wallet. Worst part of is, one cannot directly contact customer care ... Poor customer grievance handling ...
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                                S
                                Swetabh Kumar Sinha
                                from Delhi, Delhi
                                Dec 4, 2016
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                                Address: Khordha, Odisha, 751024
                                Website: paytm

                                Transaction done on 3december2016 at 11:01 am with, wallet id: [protected]
                                Of rs.2500 transfer of money from paytm wallet to bank but still it has not been credited to my account. I have mailed paytm many times but i haven't got any response from them. I just want my money should be tranfered to my ban account.

                                Wetabh sinha
                                Paytm customer
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                                  Deepak Kungwani
                                  from Pune, Maharashtra
                                  Dec 4, 2016
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                                  Address: Gondia, Maharashtra, 441601
                                  Website: Apps

                                  Today I mobil recharj.but my rechrg Succefull n my amount r debit my amount 240 Rs pls help
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                                    S
                                    sirazz
                                    from Gobardanga, West Bengal
                                    Dec 4, 2016
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                                    I cant loggin my paytm account. L lost my number by which i log in my wallet. So want to change my number to [protected]. But it needs otp. But i cant otp of that lost mobile number. Please sir help me. I am totally harased. Give me the right procedure by which i can again log
                                    In mypaytm wallet. My wallet have 2000+ amount.
                                    Please help me. My mail id is [protected]@gmail.com
                                    Thank you.
                                    Sirazz
                                    You had to shop on any website that uses 0aytm for payment. other wise give the paytm email and password to me iwill try to do so more if you had trust on me then send the detsils on [protected]@gmail.com if i utilize your money i will give you 75% of that amount.
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                                      Paridhi Tiwari
                                      from Pune, Maharashtra
                                      Dec 4, 2016
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                                      Address: Pune, Maharashtra, 411027
                                      Website: paytm

                                      Hi paytm,

                                      I was booking movie tickets via paytm and for two different transactions same seats got booked and money deducted for both of them. Please find screenshots and below details-

                                      1) paytm order # [protected] /wallet order id / transaction id :cc -#[protected]
                                      Paytm cash transaction id #[protected] / booking id : cp[protected] / kahaani 2, hindi 3rd dec 05:45 pm / seats executiv - d15 - 16 / cinepolis westend mall sumashilp pune. Amount deducted rs.454.48. Time : 01:13 pm.

                                      2) paytm order #[protected] / wallet order id / transaction id : #[protected]/ booking id : cp[protected] / kahaani 2, hindi 3rd dec 05:45 pm / seats executiv - d15 - 16 / cinepolis westend mall sumashilp pune. Amount deducted rs.454.48. Time : 01:12 pm.

                                      Same seat number same booking id has deducted double amount...
                                      Please refund amount deducted for 1 repeat transaction.
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                                        Aman Amee
                                        from Surat, Gujarat
                                        Dec 4, 2016
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                                        Address: 395010
                                        Website: Paytm.in

                                        In my bank statement 2 times withdrawal but add only one time
                                        My name iw ajay vishwakarma
                                        My number is [protected]
                                        Altetnate number[protected]
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