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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 661

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N
Nikunj Suvagiya
from Rajkot, Gujarat
Aug 11, 2016
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Address: Rajkot, Gujarat, 360001

Hello sir

My name is nikunj before 3 days there is a skim on paytm that you can get tablet of amosta company at 199 rs
so I paid 199rs plus 50 rs charge total 249 rs and successfully place the order.

before 2 days i got mail like your order has been cancel and they refund the money in pay tm wallet not in my bank account

so this is kind of fraud company
+1 photos
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    P
    Parag Kandarkar
    from Pune, Maharashtra
    Aug 11, 2016
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    Address: 411046
    Website: paytm.com

    Hello sir/madam,

    I tried to do my airtel dth recharge via paytm app but could not get through but my money got deducted from icici bank account & i. E. 3025 rupees.

    I am trying to connect paytm from all given no. On web but not able to connect with any one till date. Please resolve this otherwise i have to contact consumer court for this matter.

    Please resolve the same asap or call me on following no. Or email id.

    Regards,

    Parag kandarkar
    M - [protected] / parag. [protected]@gmail.Com
    My paytm bag is not working and I can't order
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      K
      krishshukla
      from Gurgaon, Haryana
      Aug 11, 2016
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      Address: New Delhi, Delhi, 110046
      Website: paytm.com

      Dear sir/madam,
      Good afternoon!!!
      Dear sir/madam,
      I am writing this request regarding my paytm account which was linked with my contact no [protected] with paytm balance more than rs5500.00 but yesterday when i was trying to login my account then it was reflecting wrong password, i had reset my password through otp, but when i opened this account i found that i my account was with another name harry potter and no balance.
      Therefore i am requesting you kindly check my account and do the needful.

      Name:- krishanansh shukla but this account is my wife name preeti shukla
      Contact no :- [protected]
      [protected]@gmail.Com
      Aug 11, 2016
      pankaj bhatia111's response
      super shakti electronic insect & mosquito killer not working pls change my items thanks
      My shakti insect mosquito killer is not working pls change my item

      Wrong detail found in my paytm account - Comment #2521044 - Image #0
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        V
        vpaselvam
        from Delhi, Delhi
        Aug 22, 2016
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        Address: 600010

        Dear Sir,

        Since I misplaced my old mobile number I couldnt get the OTP through mobile while login in to PAYTM. Now I want register / change my new Mobile phone number.
        Kindly check and review to login in to Paytm account. Eventhough I know my Password I couldnt entering in to Paytm account.

        Please give your feedback in my mail ID: [protected]@yahoo.com
        My Paytm is not log in

        Login Problem in my account - Comment #3082177 - Image #0
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          S
          sankaran.av
          from Chennai, Tamil Nadu
          Aug 11, 2016
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          Address: Tiruvallur, Tamil Nadu, 600054
          Website: nil

          I ma a. V. Sankaran, account holder of state bank of india. On 09.08.2016 at about 17.30 hrs i received a phone call from a person stating that he is the manager of atm services and he as blocke my atm card as aadhar card was nor linked with the account. When i confirmed that the aadhar card has already been linked, he said the he can re activate the card only on hearing the 6 digits nos he is sending by sms. I erroneously informed the no's without knowing that they are opt no's and he held 5 transactions form my account for the amounts,
          Rs.9567, 9967, 9904, 9680, 9675, totally to rs.48, 793/-
          With in 10 mins my atm card. I wish to inform you that this is a fraudalant transaction without the full knowledge of the card holder. As such i request you to stop the dispatch the goods purchased towards the above amount's and confirm the information with state bank of authorities.

          Copy to state bank of india
          Avadi branch

          Thanks & regards
          A. V. Sankaran
          [protected]
          Ankaran. [protected]@gmail.Com
          I have not received credit points for the bills paid to Jaipur Vidyut Vitran Nigam Ltd Jaipur for Rs. 12313 and Rs. 3637 against electric bill thru Paytm in August from 1 to 3 Aug 2016.
          Yesterday some fraudsters purchased thing on paytm the pos 20666 pos 557246 six times plz stop these delivereds as soon as possible my contact number [protected]
          Hi sir i order food in dominos pizza in online by using paytm wallet but in my account cash taken but i didnot receive food confirmation message
          Sir mera blance loss ho gaya hai or apna password blool gaya plz help me
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            D
            deeppn
            from Bengaluru, Karnataka
            Aug 11, 2016
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            Address: Bangalore Urban, Karnataka, 560052
            Website: paytm.com

            I was using paytm from from past 2 years i never misused i just use it for recharge today suddenly its showing my account got blocked if any problem at lest they should call the customers and ask or else inform without my knowledge they blocked it then i feel paytm is unsafe not to trust on this i have money in my account around 2500 i sent mail to [protected]@paytm.com but i heard they wont resolve this issue many customers faced this problem
            I have transferred INR 2000, Transaction ID [protected] it is still pending. solve my problem
            Paytm didn't have any direct customer care talking and no proper phone. No repsoe from the people of paytm.

            Procedure for ticket cancellation is not updated in their site.
            I have wrongly made a dish tv recharge to a no. [protected] instead of [protected] of amount 2600 ₹
            Order no. Is [protected]
            I just want money back in my paytm account
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              S
              sadanandu
              from Bellampalli, Telangana
              Aug 11, 2016
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              Address: Adilabad, Andhra Pradesh, 504208
              Website: paytm

              11.48 am aug 6th 2016. Recharged my mobile [protected]
              Our order no.[protected].
              Cc transaction no.[protected].
              Iam tried to complaint ur paytm website but invoice not downloaded
              Lot of times call to ur tollfree no
              Aug 11, 2016
              Updated by sadanandu
              Order No.[protected]
              CC Transaction No.[protected].
              dated 11.48 am 06.08.2016 mobile No.[protected].
              i tried to approch u custumer care no.couldnt respont ever ur paytm custumer care service also not respond bill invoice also not downloaded.
              how to catch u people what about our recharge status still we are not received
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                V
                vijay4788
                Aug 11, 2016
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                Address: Mumbai City, Maharashtra, 400021
                Website: paytm.com

                My account was blocked by the paytm team. Afterwards i wrote an email dated 25.07.16 with ref no as"ref : 04491493 your query with paytm care (Sf)". I was informed that my account was bloceked due to some suspicious activities during the month of september 2015 and even i was asked to provide my account details for x-checking the transcations made through my paytm account. Later on 29.07.16, i had provided the same. I waited for a couple of days before sending reminders. And at last i received a reply which was :-

                "hi sir,

                As we checked your request we would like to inform you that we have blocked your account form our end due to fraud reported by, so we are unable to unblock your account from our end.

                Do let us know if any other assistance is required from our end.

                Disclaimer :"please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."


                Best wishes
                Paytm security

                Ref:_00d28dppr._50028nhkrp:ref"


                Now, i dont even remember, what fraud i had committed. And the allegations made against me are fictitious and malafide.
                Hi i have add money using my Credit card to send my account its added but unable to send there is support number pls help my number [protected]
                Ref order no[protected] . i have recharge my bsnl mobile for Rs 220. Payment was done by net banking . Amount was debited from my account but not successful in paytm . Hence recharge was not done. Till now i did not get the refund.
                pl help

                Regards

                B.Santhanakrishnan
                [protected]
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                  P
                  poojagupta010
                  from Mumbai, Maharashtra
                  Aug 11, 2016
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                  Address: Dehradun, Uttarakhand, 248001
                  Website: paytm.com

                  On 6th august 2016, I had submitted my complaint against paytm for not refunding my money. immediately after submitting my complaint I received a call from this number [protected] acting as a paytm representative.
                  Person on the phone asked me about my complaint and prompted me to share my 16 digits atm card number, assuring me safety of my card
                  then asked me expiry date of my card. I told him that he is sounding phishy and this information is not sharable but then he asked me ccv no
                  I told him that i m gonna contact my bank. suddenly he disconnected the phone
                  Now I am feeling cheated !!
                  is this paytm or consumer complaints site who is making this type of phone callls??????????
                  the information he asked me, are confidential and not to be shared.
                  I want paytm or consumer complaints website to look into the matter. and assure the safety of the customer.
                  kindly update regarding action taken against customer care representative who was asking for my atm card credentials(card no, expiry date and ccv no)
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                    S
                    sedhu pramanik
                    from Kolkata, West Bengal
                    Aug 11, 2016
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                    Address: 721626

                    Order no is[protected] unique fashion pink net kids baby girl lehenga choli (32 inches) - un stitched (Rs 524), date -30.7.16 booking keya, dalivary date tha 8.8.16 but nahi delivary hua, 9.8.16 date sa o order cancil keya, laken avhi tak 11.8.16 sa koe refound money nahi aya...
                    Ir
                    Jalde mera balancers-524 refound kor de jea.
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                      D
                      deepansh1994
                      from Jind, Haryana
                      Aug 11, 2016
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                      Address: Ambala, Haryana, 134003
                      Website: www.paytm.com

                      I have booked a flight ticket and i was supposed to get cashback but due to wallet limit i was unable to get that i have mailed about it to them but they were not able to increase my wallet limit now my wallet limit is refreshed but the cashback is not received yet but the passbook of paytm shows thqat i have got the paytm cashback and it is recieved.
                      order id: #[protected][protected]. {}
                      ref id: ref:_00D28dppr._50028Nrrd1:ref
                      I have done an recharge through paytm but the problem is it shows success but my recharge has not been done
                      Many times i registered a complaint but the issue is not been resolved at all
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                        V
                        Vrishalip
                        from Pune, Maharashtra
                        Aug 10, 2016
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: Paytm.com

                        I purchased a pendrive of rs9000 from studyiq website. When i proceeded with the transaction, rs 9000 were deducted from my bank account but it showed transaction failed. When i contacted the studyiq classes, they said they didn't receive the payment. So i requested paytm to refund rs9000 in my bank account. But they are not replying and its been 3days they havent taken any action. Please help.
                        Name - vrishali patil
                        Registered mobile number - [removed]
                        Mail id - [protected]@icloud.Com
                        Order number - ord[protected]
                        +2 photos
                        Aug 12, 2016
                        Complaint marked as Resolved 
                        Not resolved at all instead m receiving random calls from random people. They again deducted rs 1800 from my account
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                          Gnanaprakash S
                          from Atmakur, Telangana
                          Aug 10, 2016
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                          Address: 600096

                          Formal shoe which they have not delivered even after 10 days, and now they are saying that they are cancelling the order. Paytm has debited my 2371 rs from my account on 03 aug 2016. and on 10 Aug they are saying that they have cancelled the order. In this case i need the proper answer from them, it includes various aspects of me, how can they hold my money for 7 days and they can say that it cannot be delivered. wat if i have to pay the fine on my credit card bill
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                            S
                            Samuel Kiran
                            from Hyderabad, Telangana
                            Aug 10, 2016
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500013

                            I tried paying my airtel bill through paytm of 700rs. Money has been deducted from my account immediately i have recieved a text from paytm saying, your money has been refunded. I dint not get money refund nor my bill was paid. Since i couldn't pay my airtel bill on time now i must pay 100rs more...!

                            I want you guys to take this as an serious complaint.

                            My mobile number is [protected].
                            Aug 11, 2016
                            Complaint marked as Resolved 
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                              M
                              manyatac
                              from Gurgaon, Haryana
                              Aug 10, 2016
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                              Address: New Delhi, Delhi, 110025
                              Website: paytm.com

                              I had ordered a bosch washing machine from paytm but it came damaged so i filed for return. I got a mail saying return rejected : customer agreed to go to service center. But i did not receive any call. I don't know how can they comment this. Since then i have been running after them for return, calling customer care, writing mails but they keep saying pls wait 24-48 hours. I have no idea what is taking so long. Please help me out
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                                Tarun Gadyal
                                from Mumbai, Maharashtra
                                Aug 10, 2016
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                                Address: 201301
                                Website: paytm.com

                                I had order 8 fone under the offer of 98% discount. i made payment and they confirm my order and message me that yor order is confirmed but after 2 days they cancel my order. this is not fare if they didnt want to give that product then why did they confirm order and the order no. is [protected]. all details and pictures are sent to you with this detail.
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                                  R
                                  Ramprasad Badana
                                  from Madhipura, Bihar
                                  Aug 10, 2016
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                                  I ram prasad badana had purchased an air ticket from pytm for kolkatta from bagdogra for 16/08/2016. My order no is [protected] and payment details as dc transaction no. [protected]. Hitherto booking conformation is showing pending. On complain i have given a ticket no. 05362098 but no any pnr no. Is given. So kindly conform my booking as soon as possible and give me pnr no. The flight booked was jet airways.
                                  Aug 10, 2016
                                  Updated by Ramprasad Badana
                                  Ticket No. 05362098
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                                    M
                                    monu594
                                    Aug 10, 2016
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                                    Address: Rewa, Madhya Pradesh, 486001
                                    Website: paytm.com

                                    Paytm is cancel my order my order id is[protected] with item amosta 7d2a tablet 4 gb (Blue). Just bcoz they giving me huge discount, when i forget to write promo code or sometimes does not apply promo code they don't send me money n now they cancel my order when i purchase d phone at low cost... Bad service by paytm... If by mistake you are upload the wrong price then it's your fault not mine so plz give me my phone... Don't cancel it. I've paid for it, i don't need refund i just need my amosta tablet
                                    Plz help. Me.
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                                      A
                                      anushrees
                                      from Kakinada, Andhra Pradesh
                                      Aug 10, 2016
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                                      Address: New Delhi, Delhi, 110019
                                      Website: www.paytm.in

                                      I had booked hotel through paytm but the booking was not done at the hotel when we went to check in even after the payment was taken and booking confirmation was received. Had to go through a lot of humiliation and embarrassment due to this and re book hotel and pay extra amount. The paytm customer care never connected to an executive to talk to and only could file an email complaint. It was said that they'll get back within 24 hrs and its already been a few days and i ave not got any reply. I want them to refund my whole money along with the total amt i had to pay to the hotel that is over and above wt i had booked with them due to their mistake.
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                                        D
                                        deep655
                                        Aug 10, 2016
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                                        Address: Fatehabad, Haryana, 125053

                                        My transfer id . [protected]. Date .[protected] ko paytm se transfer kiye the 5000 rs BT abi tk ni huye transfer my money.
                                        Aug 10, 2016
                                        Updated by deep655
                                        Plz call my no. [protected]
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