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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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B
bhushan432
Aug 12, 2016
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On dominose website it was mentioned as 50% discount via paytm. But sadly it is not received. Look into that ASAP. o.w. I will write bad reviews.
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    S
    sohil malek
    from Surat, Gujarat
    Aug 12, 2016
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    Address: 382715
    Website: paytm

    Balance kara to filed batha raha h lekin bank account me se cut ho gya h
    +1 photos
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      1
      1987sikander
      from Rajkot, Gujarat
      Aug 12, 2016
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      Address: Ahmedabad, Gujarat
      Website: paytm

      Ticket status is booked but operator is saying there is no bus:
      Details are :
      Order id :-order no. [protected]from to date of journey
      Ahmedabad jaipur[protected]
      Reporting time departure time status paytm ticket id
      9:45 pm 10:00 pm booked ok6s57
      Passenger name seat ticket pnr
      Sikander singh[protected]
      Boarding point address bus type
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad.,
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad.,
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad. A/c seater/sleeper (2+1)
      Jakhar travels total fare
      [protected], [protected], [protected] 700
      At paytm we value your trust. Your money is yours unless you get what you paid for.
      Happy to help, 24x7 | paytm.Com/care
      * always carry ticket printout and your id proof while travelling
      * in case of bus cancellation, do not cancel the ticket yourself. Write to us at paytm.Com/care and we w
      Ticket status is booked and operator is saying there is no bus service
      From to date of journey
      Ahmedabad jaipur[protected]
      Reporting time departure time status paytm ticket id
      9:45 pm 10:00 pm booked ok6s57
      Passenger name seat ticket pnr
      Sikander singh[protected]
      Boarding point address bus type
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad.,
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad.,
      Jakhar travels, 4-shroff chambers, opp.
      Navchetan high school, paldi, ahmedabad. A/c seater/sleeper (2+1)
      Jakhar travels total fare
      [protected], [protected], [protected] 700
      At paytm we value your trust. Your money is yours unless you get what you paid for.
      Happy to help, 24x7 | paytm.Com/care
      * always carry ticket printout and your id proof while travelling
      * in case of bus cancellation, do not cancel the ticket yourself. Write to us at paytm.Com/care and we w
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        M
        Moninder Singh
        from Mumbai, Maharashtra
        Aug 12, 2016
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        Address: 122001

        Dear Team,

        I have transfer INR 5, 000/ to another Bank but it is not transfer it is still in pending status.please look into a matter ASAP.and iam old customer of your paytm.
        +1 photos
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          Z
          Zameen Pallavaram resident
          from Bengaluru, Karnataka
          Aug 12, 2016
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          Address: 600117
          Website: Paytm

          I have ordered a product of XL size but received L size which is unfit to use. Its clear negligence by PayTM company nd breach of trust of a customer. I need a clear explanation for this malpractise by payTm company .

          I will ask all my friends nd family members never to buy even 50 rupees item from Paytm..
          Very unsatisfied customer always 0 rating for Paytm.
          Asif virani
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            L
            lavanyanair03
            from Kannur, Kerala
            Aug 12, 2016
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            Address: 686105
            Website: paytm

            Helo
            rgd .loss of money from my SBT account through a fraud call .Rs 2000 POS [protected] at Paytm Mobile solutions txn#968822. at around 12.48 PM on Aug 11, 2016. this has been informed to my home branch and to the local police. Kindly check if such a transaction has been through and protect the rights of innocent victims and arrange to compensate for such fraudulent payments.Please do the needful.

            Lavanya Nair
            [protected]
            Kottayam, Kerala
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              P
              pandiyan1985
              from Bengaluru, Karnataka
              Aug 12, 2016
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              Address: 600050

              Hi. I had placed order in togofogo and paid the amount through gateway paytm. Order # to[protected]-112424 amt 1499 inr and order # to[protected]-112437 amt 1569 inr. I had enquired with togofogo. They are saying that they didn't received the payment yet. I had attached my bank statement also. But they are saying to confirm with paytm. Please confirm the order which i placed. Please contact me @ [protected]@gmail.Com or call me [protected].
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                G
                G ramarao
                from Hyderabad, Telangana
                Aug 12, 2016
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                Address: Nalgonda, Andhra Pradesh, 508204
                Website: TS RTA TAX

                Dear sir, attach scan copy, please amount refund dated:28/07/2016, rs.7424.60/-, ts rta tax failed lorry number ap24y7318.
                +1 photos
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                  U
                  ujjal das
                  from Kolkata, West Bengal
                  Aug 12, 2016
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                  Address: Kolkata, West Bengal, 700023

                  I recharge paytm last 10august but recharge is not debit my paytm. but amount is cut my bank.
                  +2 photos
                  Aug 12, 2016
                  Updated by ujjal das
                  Recharge is not debit my paytm account.i recharge 10 august but not received amount my paytm.
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                    R
                    rsp kumar
                    Aug 12, 2016
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                    Address: 335001

                    My pytm no [protected] is mai 5600balnce h so ye 3bar pasword glt hone se temaprely block hogya h so mere money nd pytm plzzz unblock kra do. gmail. id rsp. [protected]@gmail.com
                    +1 photos
                    Aug 12, 2016
                    Updated by rsp kumar
                    My pytm no [protected]
                    temparly block hogya h so plzzz unblock my pytm so ismai 5600bal h
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                      R
                      Rahul Darji
                      from Ahmedabad, Gujarat
                      Aug 12, 2016
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                      Address: Mumbai City, Maharashtra, 400097
                      Website: paytm.com

                      This is not first time when paytm transaction failed and they are refund amount in paytm wallet which is not acceptable. It seems like this is now their strategy for people to use paytm wallet.In case o[censored]rgency people use online services to get rid of walk out to retailers and instead of giving quick service people are stuck in refund policy of certain time like 72 hours. Why we are using online services like paytm if you are not able to give quick response.
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                        K
                        kalpesh.panchal.82
                        from Mumbai, Maharashtra
                        Aug 12, 2016
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                        Address: Mumbai City, Maharashtra, 400615

                        Hi, my number is [protected]. I had transferd 249 rupees on 5th august 2016 to my onother number [protected]. It has done successfully, at the same time i was transfered same amount from [protected] to [protected] and it was failed and both the paytm wallet having zero balanced. Kindly solve my issues. I also done two 49 rupees recharge (Airtel maharashtra) i had got message it was done successfully but it was not credited to my account.
                        PayTM Mobile Solutions customer support has been notified about the posted complaint.
                        Aug 12, 2016
                        Updated by kalpesh.panchal.82
                        i had done complaint two times but it is pending till day.
                        Aug 12, 2016
                        Updated by kalpesh.panchal.82
                        Paytm is sharing our phone nos with fraudsters at real time,
                        i got a SMS of a creditcard transaction that i didnt do on paytm with otp for transaction, which i didnt let through, and i immediatly informed pytm about the said tranasction, but then the impossible happened, i get a call telling me the call is supposedly from paytm claiming i had initiated a refund on paytm and they need my creditcard details for the transaction with otp, how do the fraudsters get to kno that initiated a refund through paytm, basically the fraudsters are in hand with paytm and get each and every transaction detils o[censored]sers realtime to carry out their scams. so beware of paytm and stay away from their scamster associates.
                        phone nos of fraud calls- [protected], [protected]
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                          A
                          Arijit Gangulian Dey
                          from Kolkata, West Bengal
                          Aug 12, 2016
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                          Address: Kolkata, West Bengal, 700006
                          Website: paytm.com

                          Sir/madam,
                          Yesterday i was paying my cesc bill (electricity bill) via paytm of rs:1935. the amount was debited from my account [message from bank: your a/c xxxx40284is debited by rs.1935.00for paytm-[protected]/paytm/thru net banking - ref:[protected]/08/2016 18;18-indian bank].
                          But the paytm showed payment failed, and i still not got my refund. the amount was deducted and the payment failed! i want my refund, because the due date of the bill is 12/08/2016 (which is today).
                          Hope you will help, and do the justice.
                          My registered mobile no-[protected] (on paytm), email id - [protected]@gmail.com, arijitdey. [protected]@gmail.com

                          Thank you.
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                            L
                            Langshukyu Sangtam
                            Aug 12, 2016
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                            Address: 797112

                            Hello consumer service paytm.

                            Here i like to mention regarding last month bill payment my airtel datacard bearing number [protected] on the date of 11 july 2016 paytm order #[protected] and wallet order id: [protected] an amount paid rs 1, 270.

                            But here today i have received mail bill from airtel company showing due bill of mention above which i already paid. Actually it should come latest bill.

                            I therefore kindly request you to check as soon as possible.

                            That will be ever grateful to you.

                            Thank you

                            Yours paytm user
                            Langshukyu sangtam
                            Aug 12, 2016
                            Updated by Langshukyu Sangtam
                            Hello Consumer service Paytm.

                            Here I like to mention regarding last month bill payment my Airtel datacard bearing number [protected] on the date of 11 July 2016 Paytm order #[protected] and Wallet Order Id: [protected] an amount paid Rs 1, 270.

                            But here today i have received mail bill from Airtel company showing due bill of mention above which i already paid. Actually it should come latest bill.

                            I therefore kindly request you to check as soon as possible.

                            That will be ever grateful to you.

                            Thank you

                            yours Paytm user
                            Langshukyu Sangtam
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                              A
                              akshaykhiladi03
                              Aug 12, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh
                              Website: www.paytm.com

                              My order was never received. For 3 days it was lying at Pathankot courier delivery center, when I submitted a complaint as to why my order is not being delivered, the status gets updated at site that my order has been delivered. In fact it was never delivered nor did I receive any call from courier delivery service on the day of delivery moreover despite several emails nor did paytm called me up to get my side or problem.
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                                S
                                Shravan Mailaram
                                from Hyderabad, Telangana
                                Aug 11, 2016
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                                Address: 500044
                                Website: Paytm.com

                                I wanted to 5000 inr to my friends account (Icici bank), but unfortunately i transferred it to the wrong account. Then i immediately consulted paytm support, they said they won't be cancel the transaction and suggested me to contact the bank.
                                I contacted the bank, after 2 weeks of hassle they said that they have canceled the transaction and refunded the amount 4800 to paytm. So since the transaction is canceled, the amount 5000 (+200 paytm charge) should have been refunded to my paytm account.
                                I've been sending emails continuously to paytm, but they are just ignoring the issue and saying to contact the bank.
                                Paytm ticket reference: 04539997
                                Icici reference number for the canceled transaction:[protected]
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                                  S
                                  samar1075
                                  from Delhi, Delhi
                                  Aug 11, 2016
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                                  Address: 201008
                                  Website: PAYTM

                                  Respected sir

                                  This is to inform that on 11.08.2016 my sbi debit card has been debited with rs. 30000 in three transactions.
                                  A fraudulent person has called me by no. – [protected] & asked me my debit card 16 digit no.
                                  Within 20 min. My account has been hacked & it left me without any balance.

                                  Please look into the matter.

                                  Transaction details: prch pos[protected] paytm sbipg
                                  Sweep from [protected]


                                  Yours sincerely
                                  Samar deep singh
                                  [protected]@yahoo.Com
                                  Aug 12, 2016
                                  Updated by samar1075
                                  Respected sir

                                  This is to inform that on 11.08.2016 my sbi debit card has been debited with Rs. 30000 in three transactions.A fraudulent person has called me by no. – [protected] & asked me my debit card 16 digit no. Within 20 min. my account has been hacked & it left me without any balance.

                                  Please look into the matter as early as possible.

                                  Transaction details: PRCH POS[protected] PAYTM SBIPG Sweep from[protected]
                                  Debit card no. [protected] (blocked)

                                  Name : samar deep singh
                                  E-mail : [protected]@yahoo.com
                                  Phone no. [protected]
                                  Attached: Details of transaction
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                                    V
                                    Vanitha Stephen
                                    from Mumbai, Maharashtra
                                    Aug 11, 2016
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                                    Address: New Delhi, Delhi, 110053

                                    I had ordered 3pcs colour german bowl. My order number is #[protected]. Tracking id of Blue Dart Courier is #[protected]. It is said to be delivered on 07.08.2016 at 1.58 p.m. But I have not received the product.
                                    kindly check and ensure that it is delivered to me . If not kindly refund the amount to me.
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                                      D
                                      Dharanya Sivasamy
                                      Aug 11, 2016
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                                      Address: 560056

                                      I have ordered a baby walker in paytm on Aug 06th and it is pre-paid by credit card (Rs. 1927), but the product is not yet shipped. The status is "Waiting Courier Pickup" from past 4 days. I am not able to reach out the customer executive. I have submitted a query, but no response. Please help me to reach out and to get my product.

                                      Order number: [protected]
                                      I have ordered a iphone 6 in paytm on Oct 01th and it is pre-paid by debit card (Rs. 28000), but the product is not yet shipped. The status is "Waiting Courier Pickup" from past 3 days. I am not able to reach out the customer executive. I have submitted a query, but no response. Please help me to reach out and to get my product.
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                                        S
                                        syamala s reddy
                                        from Bengaluru, Karnataka
                                        Aug 11, 2016
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                                        Address: 400074

                                        Dear team,
                                        I was ordered jagadamba 4 pc lunch box ordered through pay tm. Send damaged one, i was returned that one, same i want replacement or refund to money to the account, around 10 days are completed till now no update. What was the reason for replacement or refund the amount, please clear as soon as possible.
                                        Please do the needful.
                                        My order no.[protected]
                                        Mobile number:[protected]
                                        Aug 11, 2016
                                        Updated by syamala s reddy
                                        Dear team,
                                        For the refund purpus i was called, Same account 4000 debited in my account. I was received call this number [protected], his name is Ravi Sharma, present his number came switched off. Three times debited my account.please do the needful.
                                        My 380 rupees is not back to my bank.why, when i will giving back??
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