PayTM Mobile Solutions Complaints & Reviews

An unauthorized transaction has been made from card xxxxx6444 for rs.9999/- on 12/aug/2016 at patytm mobile solut. Time : 15.02.
I have blocked my card and advised to call the merchant as they have the authority to stop the payment and i have clarified that the payment is still not settled from axis bank credit card department.
O i request you to stop the payment. Anyways if no action is taken from you guys i will have register an fir as i certainly not paying the amount. Also i was not able to connect to any of your customer care officer. Your ivr menu does have a option but pressing 9 i get a invalid input message which is strange for a company like paytm.
I again request you to stop the payment. My mobile no. [protected].
I have also emailed you guys at [protected]@paytm.
Please call

Dear Mr. Singh,
Greetings from ICICI Bank!
As per our telephonic conversation today, we have addressed your query mentioned below.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Ankur
Customer Service Officer
ICICI Bank Limited
Account No:[protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +91--
Service Request(SR) No:
Details of complaint: Hello Alok,
We understand that your query is regarding transaction not getting processed against Order Id [protected] but your amount was deducted.
We checked your transaction status. It appears that the transaction is still pending at your bank. Sometimes bank takes 72 hours to confirm the final transaction status.
You may reach to us, if transaction is still not settled after specified time period.
Thanks and regards,
Paytm Care


Please provide in written mail that transaction was failed and money was not transfer in the paytm account, ICICI will refund me after recieving the confirmatory mail of failing.

Date of incidence 25 July 2016
Order [protected]
Ref. 04869042

Thanks n Regards
ALok Singh
[protected]
[protected]@gmail.com

Sir my money is deducted 12 days ago.I have written them about the issue at [protected]@paytm.com but getting no help. I have attached all the required documents they asked There is no mode of contacting paytm exept a mail for such issue . No representative to even assure of rolling back my money . Please help and remit my money as soon as possible because I am in need sir.

I ordered a Dell Laptop from Paytm worth 53000/-
But the product delivered me was defective and the old one.
The keys were not functional, the warranty was already over, the windows was already activated. But in website all these things were mentioned to be different.
I got the delivery on 27/07/2016.
After checking the product I have informed the Paytm about this and also i have send several mails and also phone calls asking for refund of my money.
But i didnot get solution till now.It has been more than two weeks but still i am waiting for my refunds I also have all the proofs of the phone calls and the mails

On dominose website it was mentioned as 50% discount via paytm. But sadly it is not received. Look into that ASAP. o.w. I will write bad reviews.

Balance kara to filed batha raha h lekin bank account me se cut ho gya h

Ticket status is booked but operator is saying there is no bus:
Details are :
Order id :-order no. [protected]from to date of journey
Ahmedabad jaipur[protected]
Reporting time departure time status paytm ticket id
9:45 pm 10:00 pm booked ok6s57
Passenger name seat ticket pnr
Sikander singh[protected]
Boarding point address bus type
Jakhar travels, 4-shroff chambers, opp.
Navchetan high school, paldi, ahmedabad.,
Jakhar travels, 4-shroff chambers, opp.
Navchetan high school, paldi, ahmedabad.,
Jakhar travels, 4-shroff chambers, opp.
Navchetan high school, paldi, ahmedabad. A/c seater/sleeper (2+1)
Jakhar travels total fare
[protected], [protected], [protected] 700
At paytm we value your trust. Your money is yours unless you get what you paid for.
Happy to help, 24x7 | paytm.Com/care
* always carry ticket printout and your id proof while travelling
* in case of bus cancellation, do not cancel the ticket yourself. Write to us at paytm.Com/care and we w

Dear Team,

I have transfer INR 5, 000/ to another Bank but it is not transfer it is still in pending status.please look into a matter ASAP.and iam old customer of your paytm.

I have ordered a product of XL size but received L size which is unfit to use. Its clear negligence by PayTM company nd breach of trust of a customer. I need a clear explanation for this malpractise by payTm company .

I will ask all my friends nd family members never to buy even 50 rupees item from Paytm..
Very unsatisfied customer always 0 rating for Paytm.
Asif virani

Helo
rgd .loss of money from my SBT account through a fraud call .Rs 2000 POS [protected] at Paytm Mobile solutions txn#968822. at around 12.48 PM on Aug 11, 2016. this has been informed to my home branch and to the local police. Kindly check if such a transaction has been through and protect the rights of innocent victims and arrange to compensate for such fraudulent payments.Please do the needful.

Lavanya Nair
[protected]
Kottayam, Kerala

Hi. I had placed order in togofogo and paid the amount through gateway paytm. Order # to[protected]-112424 amt 1499 inr and order # to[protected]-112437 amt 1569 inr. I had enquired with togofogo. They are saying that they didn't received the payment yet. I had attached my bank statement also. But they are saying to confirm with paytm. Please confirm the order which i placed. Please contact me @ [protected]@gmail.Com or call me [protected].

Dear sir, attach scan copy, please amount refund dated:28/07/2016, rs.7424.60/-, ts rta tax failed lorry number ap24y7318.

I recharge paytm last 10august but recharge is not debit my paytm. but amount is cut my bank.

My pytm no [protected] is mai 5600balnce h so ye 3bar pasword glt hone se temaprely block hogya h so mere money nd pytm plzzz unblock kra do. gmail. id rsp. [protected]@gmail.com

This is not first time when paytm transaction failed and they are refund amount in paytm wallet which is not acceptable. It seems like this is now their strategy for people to use paytm wallet.In case o[censored]rgency people use online services to get rid of walk out to retailers and instead of giving quick service people are stuck in refund policy of certain time like 72 hours. Why we are using online services like paytm if you are not able to give quick response.

Hi, my number is [protected]. I had transferd 249 rupees on 5th august 2016 to my onother number [protected]. It has done successfully, at the same time i was transfered same amount from [protected] to [protected] and it was failed and both the paytm wallet having zero balanced. Kindly solve my issues. I also done two 49 rupees recharge (Airtel maharashtra) i had got message it was done successfully but it was not credited to my account.

Sir/madam,
Yesterday i was paying my cesc bill (electricity bill) via paytm of rs:1935. the amount was debited from my account [message from bank: your a/c xxxx40284is debited by rs.1935.00for paytm-[protected]/paytm/thru net banking - ref:[protected]/08/2016 18;18-indian bank].
But the paytm showed payment failed, and i still not got my refund. the amount was deducted and the payment failed! i want my refund, because the due date of the bill is 12/08/2016 (which is today).
Hope you will help, and do the justice.
My registered mobile no-[protected] (on paytm), email id - [protected]@gmail.com, arijitdey. [protected]@gmail.com

Thank you.

Hello consumer service paytm.

Here i like to mention regarding last month bill payment my airtel datacard bearing number [protected] on the date of 11 july 2016 paytm order #[protected] and wallet order id: [protected] an amount paid rs 1, 270.

But here today i have received mail bill from airtel company showing due bill of mention above which i already paid. Actually it should come latest bill.

I therefore kindly request you to check as soon as possible.

That will be ever grateful to you.

Thank you

Yours paytm user
Langshukyu sangtam

My order was never received. For 3 days it was lying at Pathankot courier delivery center, when I submitted a complaint as to why my order is not being delivered, the status gets updated at site that my order has been delivered. In fact it was never delivered nor did I receive any call from courier delivery service on the day of delivery moreover despite several emails nor did paytm called me up to get my side or problem.

I wanted to 5000 inr to my friends account (Icici bank), but unfortunately i transferred it to the wrong account. Then i immediately consulted paytm support, they said they won't be cancel the transaction and suggested me to contact the bank.
I contacted the bank, after 2 weeks of hassle they said that they have canceled the transaction and refunded the amount 4800 to paytm. So since the transaction is canceled, the amount 5000 (+200 paytm charge) should have been refunded to my paytm account.
I've been sending emails continuously to paytm, but they are just ignoring the issue and saying to contact the bank.
Paytm ticket reference: 04539997
Icici reference number for the canceled transaction:[protected]