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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 657

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S
subbu7707
from Ernakulam, Kerala
Aug 18, 2016
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Address: Chennai, Tamil Nadu, 600119
Website: togofogo.com

I booked mobile from togofogo.com. i paid money from via paytm. after one day i cancelled that mobile...how will you refunded that money..
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    R
    Ravishankar gopi
    from Ernakulam, Kerala
    Aug 17, 2016
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    Address: Salem, Tamil Nadu, 636006

    Sir,
    We are transferred sbi account not reached amount this is bending know, that amount very urgent for hospital used please check and verify the transaction.

    I am tired so many times are bending is cleared still know no't clear please steps immediately.

    Transaction id: [protected]

    Please take solution as early as possible.

    My paytm user id [protected]
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      F
      forashish
      from Mumbai, Maharashtra
      Aug 17, 2016
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      Address: 560102
      Website: www.paytm.com

      I have ordered 2 tablet phone during offer period on 8th august 2016 at 07:08am & 07:13am. but after successful order and payment. they cancelled my order automatically within 2-3 days. please help me sir... i want to get my product not money return.
      My order no. is-[protected] & [protected]
      Product name-amosta eduone 7d2a tablet & amosta eduone 7q31

      Price - rs.-35 & rs.-199 respectively
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        R
        rohit mishra 5310003
        from Bhubaneshwar, Odisha
        Aug 17, 2016
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        Address: Lakhimpur, Assam, 784161
        Website: paytm.com

        Hi sir i order 5 in 1 sofa cum bed multi color quantit - 3. Order no is [protected], [protected]. Order date is 11/08/2016 but today is 18/08/2016 the item is not shipped. Plz shipped the pruduct its urgent sir. You can contect me on [protected] plz sir hep me. My total amount is 3150, 4790, 4790. Plz solv my ishu.
        My phone no is [protected].
        My email is amrit. [protected]@gmail.com
        Aug 17, 2016
        Updated by rohit mishra 5310003
        hi sir i order 5 in 1 sofa cum bed multi color quantit - 3. order no is [protected], [protected]. order date is 11/08/2016 but today is 18/08/2016 the item is not shipped. plz shipped the pruduct its urgent sir. thanks.
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          Bal Ram Balihara
          from Chandigarh, Chandigarh
          Aug 17, 2016
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          Address: Hanumangarh, Rajasthan

          My order no.[protected] on dated 15/08/2016 for 39 rupees but given in status operator down so refunded money in your bank account but until now nothing obtain except patience.
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            S
            Safir Sonu
            Aug 17, 2016
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            Address: 110094
            Website: Paytm

            This is in regards to my order id [protected] with the ticket number 04403456.

            The issue being my balance got deducted from my account and not being credited to my mobile number.

            After in-numerous attempt to get in touch with paytm team, all i got to hear was how good my patience is and a time period of 48 hours for anything to happen.

            Paytm asked me to attach my bank statements, which i did thrice, despite of that no results...

            My bank statement clearly shows there hasn't been any transaction where in the money was credited back to my account from paytm where as it clearly shows that the money was deducted by paytm.

            I have record of online messages exchanged with paytm team.
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              P
              Pratham Devdhar
              from Mumbai, Maharashtra
              Aug 17, 2016
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              Address: Mumbai City, Maharashtra, 400066
              Website: Paytm.com

              Hello,
              Ref. Ticket no. 05585351. (Generated by paytm)
              I've recently experienced worst issue with paytm after being there long time customer. I got certain amount in paytm wallet and one fine day they automatically deducted certain amount without even intimating me for uber "there new tie up". They claimed it was a disputed amount charged by uber. When i enquired for this using there email customer support, i got almost 5 replies and all were copy pasted. Each email simply asked me to contact uber as it was charge applied from them and they have no idea what was this charge for!
              They apply charges on account just by getting notified from there tie ups without getting any additional information. I am not sure if this is even legal. Customer service is worst and they don't know what they are writing in email, they literally contradict everytime they replied. I got case escalated for review but nothing was done.
              I multiple times asked about why paytm was charging me if it was a dispute with uber, they got no answer. One of there contradicting statement was "paytm wallet amount has been adjusted for
              Clearing the arrears*. You would have received communication
              From uber regarding this adjustment. I would like to suggest you that* ride
              Charges and deductions are handled by uber itself"
              Am not sure why should someone keep money with them if they reserve all rights to remove money for any company they have partnership with.
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                A
                ajit.prakash
                from Mohali, Punjab
                Aug 17, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.paytm.com

                I recharge my bsnl no with rs 110 on 12th aug 12:44 pm having transaction no [protected]. Neither recharge happened nor i got my money back.
                Have written 3 mails till now but have got no response. It has been almost 5 days and i am still waiting for the response.
                Looks that this is how paytm is making profit. Instead of keeping money like this they should beg for donation.
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                  K
                  kadampooja
                  Aug 17, 2016
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                  Address: Pune, Maharashtra

                  I have ordered very me perfect skin glow Product from Paytm site.but yet I have not received it.

                  Ordered date: 27-July-2016.
                  Product is yet to receive.
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                    R
                    Raman kapoor 1234
                    from Delhi, Delhi
                    Aug 17, 2016
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                    Address: New Delhi, Delhi, 110034
                    Website: Paytm

                    I purchased a dehumidifier worth rs 15000 from paytm recently but when i receive product i found that product is not working then i place a return request on same day for that product but there is no body call me from paytm nor they arrange any pickup for that product. And i emailed so many times to paytm and they said click the pictures of product, packing & bill and visit to the service center but they didn't tell me which service center not tell me any area where i go they make me completely fool
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                      M
                      Meet Upadhyay
                      from Surat, Gujarat
                      Aug 16, 2016
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                      Address: Surat, Gujarat, 395009
                      Website: paytm.com

                      My rechage is not succesfull but my cash is withdrawn from bank last 13 hours i will try but paytm website is not response my order no. [protected].
                      +1 photos
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                        B
                        Bhavesh Nikam
                        from Noida, Uttar Pradesh
                        Aug 16, 2016
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                        Address: Nashik, Maharashtra, 422009
                        Website: paytm.com

                        Transaction receipt

                        Order no. #[protected]

                        [protected]

                        [protected]

                        [protected]@gmail.com

                        B-121, sector 5, noida, uttar pradesh-201301

                        We are here for you at

                        Paytm.com/care

                        Recharge of airtel mobile [protected] rs. 115

                        Total rs. 115

                        Amount paid rs. 115


                        Payment successful but not yet received service.

                        I talked with customer care airtel, they told me ask paytm.
                        +1 photos
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                          A
                          aravindmbaacs
                          from Hyderabad, Telangana
                          Aug 16, 2016
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                          Address: 500090
                          Website: PAYTM

                          I made payment to Airtel using Paytm.
                          Amount Rs.97 is deducted but not mobile is not recharged.
                          Airtel team confirmed that they didn't receive any payment.
                          Transaction id:[protected] on 07July.
                          No proper way to reach Paytm customer care.


                          Regards
                          Aravind
                          [protected]
                          +1 photos
                          Aug 18, 2016
                          Updated by aravindmbaacs
                          URGENT ACTION REQUIRED: FRAUDULENT MONEY TRANSFER BY YOUR TEAM MEMBER
                          Hi
                          One of your team member called from mobile [protected] to me in morning and told my July wrong
                          deducted cocern will be rectified . But immediately he has used my entire
                          vallet amount Rs.825 . Please see the below transaction.


                          - Paytm Cash sent
                          - TO: Kushin Sonowal
                          - Paytm Cash Txn ID [protected]
                          [protected]:18:11 AM

                          REQUESTING YOUR EARLY ACTION
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                            V
                            vijay2211
                            from Pune, Maharashtra
                            Aug 16, 2016
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                            Address: Pune, Maharashtra, 411057

                            I have ordered one item from paytm. and cancel that item delivery after few days because of very bad delivery service. from that day i have already mail paytm at least 10 times but they are still in process.
                            I have answered many calls regarding this issue from ur courier and client
                            I am unble to understand what kind of service it is?
                            i want my money as soon as possible.


                            .
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                              @jhon
                              from Sonipat, Haryana
                              Aug 16, 2016
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                              Address: Sonipat, Haryana, 131001
                              Website: paytm.com

                              I recharge 12 august rs.788.8/- my o. b. c bank. bank amount less for paytm recharge but paytm is not add this money. this recharge is failed but amount was minus in bank. check this and transfer this money my bank account or paytm.
                              +1 photos
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                                G
                                gprasad888
                                from New Delhi, Delhi
                                Aug 16, 2016
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                                Address: New Delhi, Delhi, 110092
                                Website: Yes

                                I had paid my electricity bill through paytm on 12 of august 2016. My order no is. [protected] i had paid rs 860 as my electricity bill. The amount got deducted from my bank a/c but later paytm showed that transaction failed and money refund has been initiated. Till date i. E. 15/8/2106, i have not received my refund. My emails to paytm are getting unanswered.

                                Thanks & regards

                                Ganesh prasad
                                Aug 16, 2016
                                Updated by gprasad888
                                I had paid my electricity bill through paytm on 12 of august 2016. My order no is. [protected] i had paid rs 860 as my electricity bill. The amount got deducted from my bank a/c but later paytm showed that transaction failed and money refund has been initiated. Till date i. E. 15/8/2106, i have not received my refund.
                                did you get back ur money ?
                                gprasad888's [Complaint's author] reply, Aug 16, 2016
                                No
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                                  chintan12369
                                  from Vapi, Gujarat
                                  Aug 16, 2016
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                                  Address: Valsad, Gujarat, 396191
                                  Website: paytm

                                  Date of invoice - 04/08/16
                                  Order no - [protected].
                                  Register no - +91 [protected]
                                  I received my oppo f1 on 08/08/2016 in dead condition, i tried to call customer service but coudent talked with paytm, then i mailed you many times also given all details and attachments but there is no responce from your side, i also called to seller but he is also not able to help me and he is dint want to do business with you as per he said. I requsted to you 20 times in mail to call me and listen my problem but there is no responce from your side from 9 days. Plz help me plz call me on my number. My 16000 is blocked even i cant use mobile.
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                                    R
                                    Raghunath Bishnoi
                                    Aug 16, 2016
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                                    Address: Mumbai City, Maharashtra, 400004

                                    I had recharge rs 557 to my airtel mobile no. [protected] through sbi bank debit card using paytm site and i get no confirmation massage from paytm site
                                    I would be glad it takers some action against paytm
                                    Aug 16, 2016
                                    Updated by Raghunath Bishnoi
                                    I had recharge Rs 557 to my airtel mobile no. [protected] through SBI bank Debit card using paytm site and i get no confirmation massage from paytm site
                                    I would be glad it takers some action against paytm
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                                      Poornimapraveen
                                      from Thiruvananthapuram, Kerala
                                      Aug 16, 2016
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                                      Address: Kanpur, Uttar Pradesh, 208001
                                      Website: Paytm

                                      I have ordered for a denim shirt of order id [protected] worth rs 1049 on 17 july and got delivered on 27th july. The size was not ok and i asked for return or refund. I returned it on 1st august through professioanl couriers and cn no is 4504121. On aug 13 i got a mail saying the request has been rejected because i item has been delivered to them after 15days. I mailed them the receipt showing the date and retails and they told they will refund it with 48 hrs. Till now i didnt get any reply from their side. When i checked with professioanl couries the item reached kanpur on 4th august.
                                      +2 photos
                                      Aug 22, 2016
                                      Updated by Poornimapraveen
                                      I again got the same mail saying that they will initiate a refund once they receive the product.Then I contacted the courier service to get the copy of signed recipet to know if the merchant have received the product. After checking they told me they they didnt accept it and returned it back to my address. But till now I havn't received the procduct or any email from their side saying they have returned my product or any tracking details.Every time I contact them they reply me saying they will refund once they receive the product.Kindly take necessary action.
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                                        S
                                        Sankar Debnath
                                        from Pune, Maharashtra
                                        Aug 16, 2016
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                                        Address: 700101
                                        Website: paytm.com/paytmwallet

                                        Transferred to bankpaytm cash txn id [protected]-08-12 06:33:50 pm
                                        The amount transferred is not yet received my by bank.
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