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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 685

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V
vasanth raigur
from Chennai, Tamil Nadu
Jul 4, 2016
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Address: 600007
Website: www.paytm.com

I have order many product and received only first product Order ID #[protected] that also not what they show in picture is totally cheap product if your company do like this then please cancel my all order and refund me your company TOLL FREE NUMBER ALSO NO ONE ANSWER NO HELP LINE MAIL ID coz we paid before so you can send what ever you want
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    G
    guru.venkat
    from Hyderabad, Telangana
    Jul 4, 2016
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    Yesterday two payments had taken place through my sbi card ending with last 4 digits 2161 and by details thro' mobile [protected].
    There were two payments of Rs.4996 and Rs.4990.
    The intruder 's mobile is [protected].
    The transactions taken place at 13:13 and 13:16

    Kindly cancel the transactions and arrange to get credit of the same.
    Please do the needful,

    Venkataraman
    I had ordered a pair of shoes and instead i received a pair of slippers and that too of much less value. i even requested for a return pick up but no response from them.
    I got a call from sbi card that person had taken my personal details and done misuse of credit card on paytm.
    payments had taken place through my sbi card ending with last 4 digits 2716 and by details thro' mobile [protected].
    There was payment of Rs.4999..
    The intruder 's mobile is [protected].
    Name - Sourabh sharma
    The transactions taken place at 3.30pm

    Kindly cancel the transactions and arrange to get credit of the same.
    Please do the needful,

    J.B.Patil (Pune)
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      R
      Rashidali15
      Jul 4, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: paytm.com

      Wallet id : [protected]

      on 23 june i requested to return money to my bank account which i got in paytm wallet after refund.
      649 rupees still not transferred to my account . i have wasted a lot of time in emailing and writng to care but none is being done.
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        P
        Priyarani228
        from Kolkata, West Bengal
        Jul 4, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Paytm.com

        Order ID: [protected] Dt: 30.06.16
        I ordered Lenovo K3 Note with a payment of Rs.9820. After 5 days when the product has not been delivered i contact the courier partner.What i heard was shocking..the merchant denied to deliver the same. Now my questions: can a merchant do so without intimating customer? Next, how a reputed brand PAYTM is dealing with its valuable customer?Where is my money & who is using the public money for such a no. of days? It is nothing but cheating its customer...shame on you...
        I have recharged my video on d2h from paytm on 26june at 9:45.amount is debited from my account but recharge is not done.not happy with the service provided by the paytm
        I have purchased Apple mobile in Paytm and it was defective,

        return request was approved still money not refund

        Kindly solve this issue
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          H
          hgfhkg
          from Almora, Uttarakhand
          Jul 4, 2016
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          Address: Pithoragarh, Uttarakhand, 262501
          Website: PAYTM

          Promo code new50 is not used but system is saysing this is already used
          my idea no is [protected]
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            S
            Shashank Iyengar
            from Noida, Uttar Pradesh
            Jul 4, 2016
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            Address: 110096
            Website: paytym

            Hello, my name is shashank iyengar...
            I saw your advertisement of paytym, that in petrol pump also..we can pay the amount though your app "paytym"... thats good idea you have put on...bt,

            On the other side, uhh don't feel is it safe to use mobile phones on petrol pump ???...any tym, any day a accident can happen...
            Because, , you people must also..be knowing about the use mobile phone in petrol pump...which is not safe for us...
            So, pleazze go through my suggestion...
            More than 1 month ago, I added 600 rupees in my paytm wallet, through a bank account.
            The money from the bank account has been deducted, but I never received the money in my account.
            I am tired of waiting, and I have stopped using, paytm.
            I suggests others to do the same.
            I have purchased Weight gainer from PAYTM which does not effect on my body since using 30 Days.
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              M
              mritunajy
              from Srinagar, Jammu and Kashmir
              Jul 3, 2016
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              My registered paytm number is : [protected]
              My registered email id is : [protected]@yahoo.com
              My idea number of J & K is : [protected]
              The problem I am facing is that I am not able to recharge my idea number through paytm. When I try to recharge .. It doesn't show J&K under the option of ' city ' hence no further process is done . Please resolve my problem asap.
              I just did a recharge which is not successful...help me with that
              Yesterday I have done recharge of 105
              On airtel ..but still not received any balance, n rs.105 has been debuted from my account..
              Pl. Reply
              I odred a maxima watch from t paytm portal...paymt pay through debit card..when i recived item it was fully dameged.strechings are opened.the upper most layer of the belt is damaged
              Paytm has make me wait for 1 week, than automatic refund has been done.
              I payed my bsnl landline bill payment on 27/06/2016 morning 11 'o' clock But till evening 7 "o" clock bill payment not paid on bsnl app
              Dear Customer,

              We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

              Thanks & Regards,
              Customer Care, Idea Cellular
              Dear Customer,

              As per your telecon with our customer service associate on 6th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

              Thanks & Regards,
              Customer Care, Idea Cellular
                Try recharging your phone using the Bill Bachao app. This app provides all recharges including Idea, Airtel, Vodafone, Tata Docomo, etc. No matter which state you belong to, you can quickly recharge your phone using the Bill Bachao app or website. Also, the app is much better than other mobile recharge apps as it provides some additional useful features. It helps you track your phone usage on a daily basis and let your check your data balance. It even tracks the total amount of data you have consumed and gives you app-wise data usage details. Moreover, this app offers cashback benefits too. So every time you recharge your phone, some percent of the amount gets credited in your Bill Bachao wallet. This cashback can be used on the next transaction to earn some discount. The app can be used by postpaid users too. They can make their bill payments instantly and earn cashback too.You can download this app here - http://bit.ly/ormbb   
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                S
                shashikant thakur
                from Delhi, Delhi
                Jul 3, 2016
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                Address: Sonipat, Haryana, 131028

                Dear service provide i have made my du admission fee through you but the amount debited from my account and college still not recieved that payment. today is last date transaction no is
                03/07/2016 paytm mob/[protected]/[protected]/shashikant payment 8, 881.50


                I have attached screen shot of account statement please do need full as soon as possibl
                My name is Aryan Surana. I loaded my paytm wallet with Rs.1000 for the first time and after few days when I open the wallet, the money is gone. Shows Paytm wallet Rs.00. And also shows No paytm transactions involved. This is real fraud. Highly shocked by such happenings and fraudulent activities.
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                  Ashish Doorwar
                  from Gwalior, Madhya Pradesh
                  Jul 3, 2016
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                  Address: Gwalior, Madhya Pradesh, 474012
                  Website: paytm.com

                  I'm ashish doorwar and i'm very unhappy with paytm beacause i shop
                  Spy The North Face Black Sleeping Bag-Black and i didn't recived the parcel it goes back and till now i didn't get back my money till now. and for this shopping my order id was Your Order No is[protected] and i mailed too many times and till now my query isn't resolve so tell me how much will it to take get back my refund. this is my very bad experience with paytm i think on the basis of this purchase i never used paytm again.

                  and seller was on paytm for this product: Zacco India

                  orderID:- [protected]
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                    R
                    rickymathew
                    from Thiruvalla, Kerala
                    Jul 3, 2016
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                    Address: Pathanamthitta, Kerala, 689542
                    Website: paytm.com

                    I tried for a postpaid recharge amount of Rs 343.86 on July 3rd 2016. But idea declined the transaction and Paytm given a message like "We have refunded the amount to your Paytm wallet for your failed order".Why the hell is paytm adding that money to the wallet?That is a terribble trespassing into a consumer's right.Paytm always behaves like this.They always tries to add the failed transaction amount to their wallet.Customer must have the oiption that whether the money to be refunded back to the bank A/c or to the paytm wallet. I don't want my money in paytm wallet. I need it to be refunded in my own Bank A/c.
                    Dear Customer,

                    We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    It' isn't about Idea .. But about PayTM.
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                      M
                      md froskhan
                      Jul 3, 2016
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                      Address: Tirunelveli, Tamil Nadu

                      Yesterday i was recharge my no[protected] rs 299using paytm. but the recharge is failed .but my amount is taken from my account.so please refunt my amount. but i am contact you are helpline number. but not responsible one. so i am sent this complaint. so please proceed my complaint
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                        A
                        akeel77
                        Jul 3, 2016
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                        Address: Mumbai City, Maharashtra, 400099
                        Website: paytm.com

                        On 31st May I have done recharge of 294 Rs but recharge was not done due to some technical problems but my money was deducted from my account. As per company requirement i have provided them the pdf copy of my account statement which clearly show that amount was transferred to them but they reply me they didn't receive any money from my transaction. I have contacted bank they also said the same thing amount was transferred.
                        Please help me in getting my money refund.
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                          azhar-786
                          from Hyderabad, Telangana
                          Jul 3, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500084
                          Website: paytm.com

                          Hi..
                          My mobile sim is damaged and i am unable to login to paytm brcause it needs OTP to be submitted which will be delivered to the registered mobile no only which is [protected].i urgently need to login to my paytm acct.can i get any help or solution from your side.
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                            Shariq Maqbool
                            from Ramnagar, Uttar Pradesh
                            Jul 3, 2016
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                            Address: Gorakhpur, Uttar Pradesh, 273005

                            You executive is totally manner less and he has no knowledge, how to handle customer . He was saying to me we will not help talk to your bank . When i told i am also a banker and working with HDFC Bank and i know very well bank will never help as at there no any roll of bank, then he said you have to GO TO CONSUMER COURT, COURT WILL HELP. let me explain is it right way of talking to your customer. I had asked several time for his name and your corporate office address and he said every time ITS CONFIDENTIAL INFORMATION HE WILL NOT SHARE .I cant understand any staff name and any company's corporate office address HOW TO POSSISBLE ITS CONFIDENTIAL plz answer my points. If i will not receive sufficient answer i will write to your MD OR CEO. Waiting for your positive response. Several times marked mail registered complaint at customer help but no any resolution came. And also inform me what action taken by you for your executime whose suggested me you can go to consumes court.

                            E mail id : [protected]@gmail.com
                            Several times register complaint and send email but no any resolution came.
                            My Order All ready Cancelled and My Order Gold Spice Mobile Phone
                            Amount 1640 Bt Allready Pay This Paytm
                            bt My Order Not Refund
                            chek my Email Id
                            [protected]@gmail. com
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                              S
                              sanamrata
                              Jul 3, 2016
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                              Address: Kolhapur, Maharashtra

                              मेरे paytm account से मैने 49₹ का mobi. recharge kiya लेकिन recharge नही हुआ but मेरे account se 98 ₹ कम हुये।
                              my mobi. no. [protected]
                              email id. :[protected]@gmail.com
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                                kd kumar
                                from Delhi, Delhi
                                Jul 3, 2016
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                                Address: New Delhi, Delhi, 110027
                                Website: paytm

                                I am sunil and I've paid my mobile bill at date 29th of June and my order no. Is [protected] and amount is 350 but my bill was not paid and amount is already deducted in my account. a msg is from paytm is that my refunded value is in my paytm wallet but I didn't found it
                                And customer care was not picking up the call tell me what will I do for my cash refund ...
                                For this time I had very bad experience by paytm
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                                  bandhish boss
                                  from Mumbai, Maharashtra
                                  Jul 3, 2016
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                                  Address: 625016

                                  Paytm has many recharge complaints why you doesn't take steps to stop these complaints.if any one recharge for urgent use this kind of refund answers are not much good so kindly take steps to stop these complaints I have many times face this complaints so this the last to use paytm here onwards I never use this application and never recommend any other people to use this application I totally hate this kind of application
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                                    kesharam dudi
                                    from Nokha, Rajasthan
                                    Jul 2, 2016
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                                    Address: Bikaner, Rajasthan
                                    Website: www.paytm.com

                                    Yah trastion id hai jo abhi tk hume prapt nhi hue hai
                                    Added to AccountPaytm Cash Txn ID [protected][protected]:22:18 AM
                                    -
                                    Rs 500
                                    FAILURE RETRY
                                    paytm_wallet
                                    Added to AccountPaytm Cash Txn ID [protected][protected]:18:47 AM
                                    -
                                    Rs 500
                                    FAILURE RETRY
                                    paytm_wallet
                                    Added to AccountPaytm Cash Txn ID [protected][protected]:11:00 AM
                                    -
                                    Rs 500
                                    FAILURE
                                    Jul 02, 2016
                                    Updated by kesharam dudi
                                    my registered mob. no. [protected]
                                    my mobile number registered [protected]
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                                      zubair3925
                                      Jul 2, 2016
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                                      Address: Raichur, Karnataka, 584101
                                      Website: paytm

                                      I purchased a product. From paytm. Order no is [protected]
                                      Item no [protected] raincoat, defected and irregular size is delivered to my address
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                                        manda sravani
                                        from Mavelikara, Kerala
                                        Jul 2, 2016
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                                        Address: 518101

                                        Gud aftnun sir, we have recharged through paytm 78rs as a special recharge to [protected] bsnl service.paytm has shown transaction successful and its id is [protected]. we did not receive any blnc regarding dis so take immidiate action.
                                        thank you
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