PayTM Mobile Solutions Complaints & Reviews

I have made an payment of my landline from paytm & used my HDFC bank account details not payment wallet.

The amount has been deducted from my bank account & paytm team said that we have been refund all the deducated amount in your payment wallet.

It is really suprising things!!! when i am making payment from my bank a/c & updating me that we have refunded your all amount in paytm wallet.

Please do need full for the same ASAP.

Hello,
i am bharat singla. i am booking three flight tickets through yatra.com. and i pay for these flights through paytm. As per yatra.com and paytm offer. they give 300 rs cashback in paytm wallet if any one pay online to yatra.com from paytm. i book three flight ticket separately one by one. and pay separate for each ticket. as per offer. now i am eligible for 300 rs cashback of each ticket means 900 rs as cashback. but i receive only 600 rs cashback. i call to yarta.com and they ask me that they already send my cashback to paytm so it is the paytm fault. i try to call paytm contact no. no one pick up my call. and they charge 50+ rs for call. i write to paytm in complaint about my problem. but no reply. now i am fully frustrated from paytm. so i file my complaint here in consumersompaint.com. i hope that now my problem will getting solve. i want to ask people do not use paytm. it is worst site. and i also want to give suggestion to paytm. please improve your customer helpline and provide any toll free no. so people can easily call.
Thank You!!

I booked 3 ticket for my wife, mother in law and my wife's cousin sister for 24th june from delhi to nainital with paytm the order no was : is[protected]. Travel was mahesharam

When the waiting for the bus, they got sms from mahesharam agent saying that the bus which was booked is not available, and they provided another bus no to travel from.

When these 3 ladies found the bus and tried to go in, the drive and conductor said them they can not travel through the bus as their name is not in the list.

My wife and mother in law tried to explain that they have sms, they even denied to see it. Then they started using abusive language and ask them to get another bus which was in very bad condition. So my wife asked him that as per sms they should travel in this bus, at that moment driver got very angry and threaten them to throw out of bus with the luggage.

My wife was crying when she called me. I asked her to call paytm customer care, i also called paytm customer care.
The guy/girl who talked with my wife suggested to book another bus and leave that bus.

When i talked with customer care i took my wife on conference and again explain the whole scenario as i wanted to take some very strong step against those driver and conductor. Paytm customer care gave me assurance that they will act on it strongly.
He suggested to take the another bus which that conductor was showing.

So, my wife checked that bus, but it was extremely unhygienic and dirty, even the seat we booked was not available and they provide the one which was no top of tyre. It was not good for them to travel so they asked driver that they are leaving the bus.
At this moment the another person block their way and told them they can not leave the bus. It was very abusive and as there were 3 ladies other customer who were travelling jump in between and scolded that person that how they can behave like this with ladies. And because of that help they were able to left that bus.

Then in the night around 10 pm, my wife was running here and there to book another bus. It was only because we purchased a ticket from paytm. At the end they god another bus and traveled to destination."

Dear Sir,

I paid my electricity bill and use promo code but I have not received cash back.
I have use promo code successfully than money added in my wallet then I have receipt a OTP and open my massage inbox check for it after that My Paytm App closed. Then I Started paytm app and use promo code but promo code Box Given massage this code can be use one time only.

Paytm Cash ReceivedFROM: [protected] Paytm Cash Txn ID [protected][protected]:27:08 AM
please give me my money emedieatly.

I have mailed so many times. But nobody is responding now. I have ordered earring on paytm app from my father account no [protected].but the piece of earring was defected. The return was picked up.Refund was made and then withdrawn.Refund for dg jewels leafy earrings of 109 is still pending. Order no [protected]. I m very disappointed with such services of paytm.
Plz reply.

Hi,

I want to complain against Paytm.
I place one order ''Zikrak Exim Beige And Black Cushion - 2 Pcs Set'' which price 215 RS.
without informing Paytm refund 193 RS against this order.
I email to Paytm but they not giving ans to me.

Past one month, i'm try to do the return, but your still not resolving the ticket and closing yours side with out conforming me. I'm very much un happy with this service provided by paytm. I have asked that, please take a proper resolving action. Or else please give the address i'm ready to ship the product to your place, but i'm don't any proper response. Please refund my money, i'm not happy about the product.

Order number: [protected]

Many times i have requested for the return, but the courier people not coming to our place and take return. Now paytm also not responding properly. Any way i want to return this product.

Ref : 03388479 your query with paytm care (Sf)‏


Ref : 03388479 your query with paytm care (Sf)
Actions
Paytm care add to contacts[protected] keep this message at the top of your inbox
To: [protected]@live.com
[protected]@paytm.com
Hello bharathi,

Thanks for shopping with us.

This is with regards to the concern which you have registered with paytm against the order number [protected].
As per your concern we would like to inform you that we are arranging reverse pickup through ecom return and it will be picked up within 3-4 days.

We hope this helps. Should you need any further assistance, let us know.
Look forward to see you again at paytm.
Thanks and regards,
Paytm care
Disclaimer : "please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."
Actions
Paytm care add to contacts[protected] keep this message at the top of your inbox
To: [protected]@live.com
[protected]@paytm.com
"hello bharathi,
We apologize for the delay in pick up of product fabplus green poly cotton saree with blouse piece/krizel trendz brown cotton saree against the order [protected].
We will investigate the reason for delay and co ordinate with the courier partner ecom return to expedite the pickup within next 48-72 hours.
As you are a valuable customer, we will try our best to provide you a better experience next time.
Thanks and regards,
Paytm care
Disclaimer:-
""""please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications.""""""
"


Ref:_00d28dppr._50028kkg77:ref

I ordred perfume of worth 2500 on 12th june. But its been more than 17 days and i have not recieved product yet. There is no option to cancel and tracking link is not working. I have escalated the issue more than two times but no response from them. Customer care are also not able to answer.

Moreover that, now on my account its showing that product has been delivered. On tracking its showing that product was shipped from "sweden" and delivered at "kakinada karnatka"

On account, no tracking number. Their customer care provided rd[protected]se which stating pruduct shipped from sweden and delivered in kakinada karnataka which is to be delivered at jaipur rajasthan

They still saying it will take another 10 days. Who will compensate my time and panic. I need appropriate compensation and product.

Recharge done by me as on 25 june 2016 which order no is [protected] who that recharge was unsuccessful or processing/pending to till now so i request u pse ensure it immdtly and refund or money return back needful. Pse!!
I was trying to paytm care no's but anytime busy showing on my mobile contact no is
[protected]
2- [protected]
Above contact no already busy showing so pse provide care no. To all customers for solve easily problem its not better for us. Ok thnx pse ensure it.

Sir,

I was recharge through PAYTM, date 21june2016 for 296 rupees 3g pack but I saw no recharge and money diducted in my SBI account.So. please solve this problem, aforesaid as soon as, details are given below.
Thankfull to you.

Order no.[protected]
NB transation no.[protected]
SBI transation ref.no.IG0CFDETS4

I have paid the electricity bill to mgvcl of amount of 4850 Mon 21 June 2016 and I still not have the confirmation of my payment...the money is successfully transferred but there is no confirmation.
Ronak Shukla
Order ID - [protected]

Tommorrow i transfer to my paytm wallet amount 158 transferred to bank, but not transferred amount to bank, so please chaque your detail and give me return my amount in my bank account. paytm wallex txn id [protected], june 26, 2016, 04:45 pm

Al jamia medicos you have issue two number one off are correct and second one is wrong . correct one is [protected] and the incorrect or wrong number is [protected] kindly close the wrong number. this shop is not allotted the wrong number plyzz urgently close the wrong number ok

I have ordered for Bellini car charger(#[protected]) on Jun 11, 2016 and I have received the package today. No product available inside the package rather it was empty box with invoice. This is second time am facing the same issue and recommend others to think over before you order a product from Paytm

I have made a payment of Rs. 573 against My tataindicom broadband No. [protected] on 24 June 2016, i have received the message from Paytm app for successful payment done of Rs. 573.00 only. but the same is not yes updated in Tata Indicom and they are following up with me. please rectify my issue.

We have tried to recharge many times my mobile within last 15 to 20 days. But all the times, transaction are failed. Please resolve my problem. My login ID is kamlesh.[protected]@gmail.com or [protected].

Trancetion file, plase return amunt rs 753

I've purchased aveeno baby wash and shampoo from paytm on 7th june 2016. I've received a mail on 9th june stating product has been shipped.In less than 2days i received another mail that the product is delivered... But it never reached me... I tried mailing to paytm and raised many complaints... But they never took care of it. The only say that they require 3days to work on it on priority basis... It was already 13days passed.. But there is no response from them... Complaints were been raised in the grievence on level by level to all the levels... But no use... I think they is scam happening in paytm... That is the reason why paytm is not having customer care support over phone... They only display phone numbers but no option to speak to customer care executive

Hi, I had recharged my delhi metro card for Rs 300 first but it said operator down so I thought they wll refund later as it had happened before the same day which they had refunded, so I went ahead and send the complaint to paytm and received a automated reply with order no ..I then tried 2nd time for 100rs..till now total of 400 hasn't been refunded.do they have humans to answer calls rather than sending automated reply...