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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 688

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M
Mohd Ghayas
from Patna, Bihar
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Wrong number issue 9811797326

Address:New Delhi, Delhi, 110025

Al jamia medicos you have issue two number one off are correct and second one is wrong . correct one is [protected] and the incorrect or wrong number is [protected] kindly close the wrong number. this shop is not allotted the wrong number plyzz urgently close the wrong number ok...
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T
thanigaimalai82
from Mumbai, Maharashtra
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Product is not available inside Package

Address:Thiruvananthapuram, Kerala, 695581
Website:Www.paytm.com

I have ordered for Bellini car charger(#[protected]) on Jun 11, 2016 and I have received the package today. No product available inside the package rather it was empty box with invoice. This is second time am facing the same issue and recommend others to think over before you order a product from Paytm...
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A
Ankur Gupta
from Delhi, Delhi
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Tata indicom bill hant update

Address:Ghaziabad, Uttar Pradesh, 201014

I have made a payment of Rs. 573 against My tataindicom broadband No. [protected] on 24 June 2016, i have received the message from Paytm app for successful payment done of Rs. 573.00 only. but the same is not yes updated in Tata Indicom and they are following up with me. please rectify my issue....
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K
Kamlesh Cool
from Noida, Uttar Pradesh
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Transactions are being failed

Address:110092

We have tried to recharge many times my mobile within last 15 to 20 days. But all the times, transaction are failed. Please resolve my problem. My login ID is kamlesh.[protected]@gmail.com or [protected]....
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R
Ramu Digital
from Bengaluru, Karnataka
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Order no 1834640488

Trancetion file, plase return amunt rs 753...
+1 photos
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Website:www.paytm.com

I've purchased aveeno baby wash and shampoo from paytm on 7th june 2016. I've received a mail on 9th june stating product has been shipped.In less than 2days i received another mail that the product is delivered... But it never reached me... I tried mailing to paytm and raised many complaints... But they never took care of it. The only say that they require 3days to work on it on priority basis... It was already 13days passed.. But there...
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T
tsheten23
from Delhi, Delhi
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Refund in wallet

Address:110029
Website:Paytm

Hi, I had recharged my delhi metro card for Rs 300 first but it said operator down so I thought they wll refund later as it had happened before the same day which they had refunded, so I went ahead and send the complaint to paytm and received a automated reply with order no ..I then tried 2nd time for 100rs..till now total of 400 hasn't been refunded.do they have humans to answer calls rather than sending automated reply......
+2 photos
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N
Nupur Mathur Sarkar
from Noida, Uttar Pradesh
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Double transaction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered food from bercos restaurant through food panda and payed using paytm (Transaction id : [protected]) on[protected]
The amount has been debited twice from my bank account
I checked on the website on my account (Paytm.com) although it only shows the transaction once there
I waited this while for the automated refund to happen but it has'nt been done yet
Kindly get back to me with the details...
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D
Dibakar Runa
from Mumbai, Maharashtra
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Prepaid mts mobile recharge not done but amount debited from bank account

Address:North 24 Parganas, West Bengal, 743144

Sir/madam
I am smt runa bhattacharjee, my mts mobile number [protected], i had try to recharge my mobile amount rs. 100 dated 26/06/2016, through paytm but recharge not success and the amount rs. 100 debited from my bank account. Payment confirmation number - 5113589. Please refund my money as early as possible.

Regards
Runa bhattacharjee
[protected]...
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A
Ajith Aju
from Bengaluru, Karnataka
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Amount not credited to bank account

Address:Bangalore, Karnataka, 560017
Website:www.Paytm.com

Hi team,

I had credited inr 546 from my paytm account to my friends syndicate bank account & amount has been deducted from my paytm account but still not credited to bank.
Bank account no : [protected]
Date of transaction : 27th may 2016

I wrote mail to paytm@care on 13th june (Complaint/ticket no : #[protected] & they asked me to share my bank statement!! I have shared that also on 22nd june.br...
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D
daiictmanish
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Lower quality product dispatched

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I had ordered one munakka product through paytm which cost 795rs but seller sent my lower quality product which cost 695rs and now they are refusing to refund my money or replacing my product.
My order no is [protected]. And reason for non cancellation is not justified it is just a deliberate cheating by paytm and kabliwalas both. Paytm is fully supporting kabliwalas...
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P
prestigeswitchgears
from Lucknow, Uttar Pradesh
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Order not placed

Address:110065
Website:paytm

I have ordered apple mackbook today, payment made from kotak mahindra account ref[protected] of rs 65071.00 but the order is not booked and the amount has been debited from my account...
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9
9880596016
from Chennai, Tamil Nadu
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Magnifier Mobile holder

Address:560105

Dear sir/Madam
My Paytm order no:[protected] for 3 items(Ear ring & Magnifier Mobile holder for Rs259. Have recieved only ear ring. on 25th june 2016
pls rectify, can i get mobile holder...
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S
shambhu vishwakarma
from Pune, Maharashtra
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Login

Address:411033
Website:paytm.com

I lost my registered mobile no. with paytm, now due to secure login system i am not able to login into it, if we don't have mobile no. there should be the option to send OTP on email id but it is not, i fed-up to call and mail to Paytm customer service, i sent many mails but didn't get a single response, i never seen this kind of ridiculous customer service from any other company.

I suggest you all don't use paytm, because...
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D
Dhameeja
from Noida, Uttar Pradesh
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Mobile. recharge

My self shikhar dhameeja i have to use our paytm app for the mobile balance recharge. On date 24.06.2016 at time of 9:29pm to recharge mobile balance of 209rs mob. No. [protected] (Airtel) but balance not given to my no. & cash is reduced my account & paytm will show recharge is successful.
Please sir give me a money retuns to my account.
Thank you

Shikhar dhameeja...
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S
surya5883
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Cutting money back to my account.

Address:Pune, Maharashtra, 411019
Website:www.paytm.com

Dear sir,

My self Suryavanshi Vinod I have to use our paytm app for the mobile balance recharge. On date 23.06.2016 at time of 3:40 to recharge mobile balance of 110rs On mo. [protected] (voda) but balance not given to my no. & cash is reduced my account & paytm will show recharge is successful.
please sir give me a money retuns to my account.
thank you
Suryavanshi Vinod P.
cell no.[protected]...
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S
Sumangoyal
from Mumbai, Maharashtra
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Refund of defective product (mixer)

Address:Surat, Gujarat, 395007
Website:paytm.com

We have purchased mixer (Vendor-prestige-750watt) on 26/05/16 but due to body damage same was returned and was collected from billing address on 15/06/16 and confirmation mail recieved from payatm care on 17/06/16 for refund initiation within 24hrs (Reverse slip is attached in mail to care. Paytm.com) as per return policy.
But till now no refund is recieved in my credit card account, repeated reminders are sent on 21/06 and 24/06/16...
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M
Manjunath Jagadish Nayak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded my money 2799

Address:Bangalore, Karnataka, 560059
Website:www.paytm.com

Dear sir/madam

I am manjunath j nayak, residing in bangalore.

I have placed an order for gas stove through paytm.com, because o[censored]navailability of the product, they have refunded my amount of rupees 2799 to my paytm wallet. I have transfered that amount to my corporation bank account but till now it has not been transfered to my account.

I communicated to the senior manager of the bank, they told...
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A
ashishcus
from Lalgudi, Tamil Nadu
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Refund of money to bank account

Address:620001
Website:Paytm.com

I had ordered one Havells inta cook ET Induction cooktop on 15 june 2016 .It was cancelled as the order declined by seller. However without asking my choice Rs 3325 were transferred to my Paytm wallet.
I want my money in my bank account. Transferring money through Paytm app is deducting Rs140 unnecessarily. I kindly request the Grievance redressal cell to return my money to my bank account without charging any extra fees....
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R
rtvankawala
from Surat, Gujarat
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Postpaid bill

Address:395003
Website:www.paytm.com

Order no. [protected]
ticket no. 03058379
i have use paytm for postpaid bill payment on 06/06/2016 transaction failed and my bank account was debited with rs.5034/-, i have sent mail regarding this matter on same day and their revert was that it will get refunded in 2-3 days, but still not refunded, i have also provided them my bank satement on 13/06/2016, but still no revert from their side. Please do needful and refund asap....
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