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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 689

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S
Shuber Rahman
from Hyderabad, Telangana
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Aircel Bill Postpaid

Address:50003
Website:www,paytm.in

Dear sir
good morning i have use the application but im having some problems, the problem is i have paid the amount but the recharge is not successful yet...
I request you to please have a look behind this problem. As i will be always using your application.. if this kind of issues will continue than i need to look for another application. as i need to pay the postpaid bill on time.
My order ID is:[protected] on 22nd...
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I
Irfan Naf
from Tiruchirappalli, Tamil Nadu
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Amount debited but Recharge not happen

Address:New Delhi, Delhi, 620001
Website:www.paytm.com

I want to complaint against the PAYTM recharges service Site.
I tried to recharge for y my Airtel DTH service from the Paytm site www.paytm.com

MY order number is
Order No :[protected]Order Total : Rs276
Time:23 Jun '16 9:27 pm
the amount 276 was debited from my ICICI debit card account immediatly and got the confirmation from the bank
PAY TM assures the recharges happens successfully but...
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kuver
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I do payment but not update

Address:Lucknow, Uttar Pradesh, 226001
Website:paytm

I am purchase the some game product to through the paytm but my transaction in not show and i am not purchase my game item but my bank account detect my cash 350 rs so plz help me plz plz

and paytm do me the ticket no but not any responce me to the paytm

Hi scottgarg,

Thank you for writing in to us. Your ticket no is 03658494.

We will get back to you at the earliest.
br...
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R
Rocky8065
from Delhi, Delhi
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Paytm metro card recharge refund my amount in bank a/c

Address:110047
Website:paytm

I recharged my airtel dth on 19 june 2016for rs 291. Airtel dth card no: [protected].

It said "your recharge of is pending with the operator.

After 5 days, neither did i get the recharge, nor m i able to cancel the order (Since i don't get the option). The amount has been debited from my bank account. I want a refund for the same asap in my bank account.

Thanks with regards.
Rocky
[protected]...
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N
niveetha
from Palakkodu, Tamil Nadu
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Cash back offer relating carrier ac 1.5 tonne

Address:632009

I have booked carrier ac 1.5 tonne through paytm on 19.04.2016 for about rs.39000/- as on date i have not received the cash back offer for around rs.5000/- so far. It is totally disgusting /unfaithfull to the customer and since 3months have passed away.But nothing i get it.

My mailing address is
plot no.408 phase-i, 43rd street, tnhb, vallalar, vellore-632009, tamil nadu, mobile no.[protected] and my email id is [protected]@yahoo.Com...
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A
Ankit2908
from Mumbai, Maharashtra
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Refund of money against cancelled order.

Address:Lucknow, Uttar Pradesh, 226023
Website:Paytm

I have ordered a sauna belt using paytm but later on cancelled that order. Since I paid using my debit card so the amount was refunded into paytm wallet from there I had refunded an amount of ₹196 into my account on[protected] but that amiunt is still not credited into my account. I had sent various mails regarding the issue to Paytm but only reply I get is that they will get back to me soon, and there is no other way to contact them....
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S
shekhar.g8
from Noida, Uttar Pradesh
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Paytm Fraud-Order Number: 1819168019

Address:New Delhi, Delhi, 110051
Website:paytm.com

I have book semi sleeper bus (manali to delhi) of Rs 2790 for two ticket
(Order Number: [protected]) but they have provide me the seater bus.
i have pay extra rs 1000(2 seat) for semi sleeper bus, also i have cancelled the same category bus which amount is approx 2000 ([protected])for two seat because i want semi sleeper bus.
I want my full money back for this faulty service & inconvenience....
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A
Aritra1992
from Kolkata, West Bengal
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Cash not returned

Address:744101
Website:www.paytm.in

I ordered 2 jeans pants on 30th may 2016 by paying 2828/-. But at the time of delivery they delivered only one. But they showed they have delivered both. I lodged a complaint on their site after such a long delay they told me to return the one piece i got to get the refund of both. So i returned the pant I got refund of that piece but i still hove not got the money back of that missing pant which is of 1414/-. Every time i contact with them...
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D
Devsinghchauhan89
from Delhi, Delhi
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Metro card recharge refund my amount in bank a/c

Address:New Delhi, Delhi, 110092
Website:www.paytm.com

I recharged my delhi metro card on 18 june 2016 (Saturday) for rs 300. Card no: 64964161.

It said "your recharge of is pending with the operator.

After 24 hours, neither did i get the recharge, nor m i able to cancel the order (Since i don't get the option). The amount has been debited from my bank account. I want a refund for the same asap in my bank account.

Thanks with regards.
Devendrabr...
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Y
yatin786
from Mumbai, Maharashtra
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Hot and cold water dispenser

Address:Thane, Maharashtra, 421204
Website:www.paytm.com

I had ordered hot and cold water dispenser for rs 2899.00 and they delivered me hot and normal water dispenser that too after 15 days as this was prepaid order.

I complained as soon as I received the order that this is the wrong product delivered to me they said they are working on it and they will give proper resolution and get the wrong product picked up and deliver the right product.

It is been 20 days and...
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R
raviverma582
from Gurgaon, Haryana
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Defective mobile recived

Address:Hisar, Haryana, 125004
Website:Paytm

Order id #[protected] of Gionee Elife S7 (Black) hanging issue comes continuously. one a day After complete charging phone not power on.
It is in dead condition.

Poor feedback recive from product.

Many times contact with paytm no response recive from paytm.

No action taken from paytm.

Please help me how to return.

Regards
Ravi Kumar
[protected]...
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Address:560062

I recharged my airtel connection yesterday for 249. Mobile no: [protected].

It said "Your recharge of airtel mobile [protected] of Rs 249 is pending with the operator. We will continue trying or you may cancel the order after 2 hours.

after 2 hours, neither did I get the recharge, nor m I able to cancel the order(since I don't get the option). The amount has been debited from my bank account. I want a refund for...
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G
gokul86
from Mumbai, Maharashtra
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Not reliable

Address:680712

I recharged for 201 under 3g on their website and I got a roaming pack instead.these guys dont care what recharge u get.wrong infomation is provided on their website.guys only recharge from operator website like vodafone, reliance, bsnl etc.dont use this site.the owner is booked for fraud.trust me I thought this website is easy way to recharge all sim cards.
top ups, 3g etc.but when they fk up by providing incorrect info, u get f8*ed...
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V
VigneshCPT
from Chennai, Tamil Nadu
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Wallet Upgrade Request Not Properly Managed

Address:00075
Website:www.paytm.com

I have given my wallet upgrade request online and asked for a document pickup. After 3 to 4 days of request, one person from Paytm called me, came to my office and collected all the documents.

He informed me that i will get a call within 2 days and wallet will be upgraded in 7 working days. But, even after completion of around 10 working days, the callback is not received and the wallet is not upgraded. When checking with the...
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S
Saptraj
from Delhi, Delhi
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Order not placed but payment deducted from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:www.paytm.com

Hi Team,

We have made a payment of Rs 1085 with the Bill Id BIL/[protected]/Burger King/569709
1303_BURG, from paytm, entire payment was deducted from my account and the order is still not placed, Please solve this issue on urgent basis, we have tried calling your customer care serveral times but we obtain no response at all.Kindly see to this as soon as possible.I want the whole amount refunded in my account.
br...
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K
Kaushal149
from Gurgaon, Haryana
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Product is fake then also paytm is not returning the product

Address:122001
Website:paytm.com

Message from paytm
Hello kaushal,

This is with regards to the concern which you have registered with paytm against the order # [protected].

We would like to inform you that the product purchased by you against order # [protected] is of speedwav brand designed for honda jazz and the product is a genuine product from speedwav. Additionally, we will be unable to initiate the return of the product as the return...
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C
cs surendra singh
from Delhi, Delhi
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Get empty folder of memory card

Address:110092
Website:PAYTM

Hello sir/madam,

i have ordered this product (order id[protected] . I have received the product empty & i have already lodge complaint against that and one sales executive(lukhveer) comes on my address & pick up the empty product on dated 08/04/2015 and gave me a receipt as a proof against pick up my product after that many times i have lodge complaint against issue .
But till now neither i did not receive my product...
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Z
zeelan basha
from Mumbai, Maharashtra
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Paytm account blocked temporarily

Address:New Delhi, Delhi, 110001

Hello sir, my paytm is account is blocked temporary, my mobile no is [protected]. May i know the reason and how can i re activate my account. I have rs 7, 000/- (Rupees seven thousand only) balance in my account which i am not able to use it..

Respone from paytm : hi basha479zeelan,

Thank you for writing in to us. Your ticket no is 03340282.

We will get back to you at the earliest.

Thank...
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M
Mallikarjun Shrivastav
from Mumbai, Maharashtra
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Login issue and horrible customer care

Address:201301
Website:paytm.com

I lost access to old number and cannot login as otp is being sent to old number. I urgently need to buy a phone. I provided PayTm with my new number, old number and all other details.
I have raised soo many tickets yet no resolution??
Ticket 03288804
Ticket 03326758
Ticket 03405894
Ticket[protected]Most Recent)
How many more tickets do I have to raise before it gets resolved??

For 2...
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A
ankur matriya
from Pune, Maharashtra
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Electricity bill not paid from paytm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

I paid my electricity bill through Paytm in april month2016 but still i am getting that paid bill as due in my electricity bill for month of may and june. I already informed paytm about it but still no response from paytm. My order number is [protected]. Need resolution asap as my electricity bill due date is about to end. my ticket number with paytm is 03557562 and 00921852....
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