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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
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+91 12 0477 0770
8034
3676
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5032
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 690

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V
varunr216
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Money didn't come in wallet

Address:600056
Website:FoodPanda

On sunday i ordered food through foodpanda and i tried to pay through paytm. But the payment got cancelled and a message came that "an amount of rs182.48 is added to my wallet. Transaction id:[protected]. Current balance: rs 182.69". So i checked my balance on wallet, but it is showing my balance as rs.27.58. Kindly take a look and revert to me as soon as possible....
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S
sansree
from Idukki, Kerala
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I didn't receive my refund amount in my wallet

Address:530044
Website:paytm.com

I had booked formal shoes in paytm, after i get it size was not set to me.
so i send it back trough return option, the delivery boy came and left with that formal shoes, but i didn't receive my amount in my wallet, im waiting for since 9 days, but didn't receive money. please do needful as soon as possible. i had booked so many products, but i dont have any problem like this. please refund my amount.

Thanking you...
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Address:New Delhi, Delhi, 122017
Website:Paytm.com

Please guide me where to complain against paytm which has sold a damaged and expired cashew packet causing food poisoning among family members.

I purchased cashew packets from paytm and I have invoice for the same. But the cashews tasted very very bad in taste and smell bad..we felt sick and 2 family members felt stomach ache and fell sick due to food poisoning..
This was reported to paytm and they asked me to send photos,...
+2 photos
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N
Neil Anand
from Mysore, Karnataka
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Money debited but recharge didn't happen

Address:Mysore, Karnataka, 570012

Hi, i just tried recharging my vodafone number with rs. 250, the money got debited but the session expired at peent gateway. Transaction ref no ig0cfccvw4
The error message states gateway timeout
The proxy server did not recieve a timely response from the upstream server.
Reference #1.5d70b17.[protected].575716c2

Please look into the matter and respond as soon as possible. This is the first time this has...
+1 photos
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P
Poonam.agarwal01
from Madurai, Tamil Nadu
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Problem with using promotion guideline and horrible customer care response

Address:600126
Website:www.PayTm.com

Cannot rely on paytm promotions and the customer care. Horrible experience.

Date of order - 25 may '16 2:15 pm
Order id - [protected]

Description:
I used a promotion from paytm to place an order on. The code was "home50nextbuy" and as per the terms and conditions of this promo a 50% cashback code for the next order will be mailed to qualifying users on 2nd june’2016.

I qualified...
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J
Jagdish Bhimajiyani
from Mumbai, Maharashtra
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Nova roti maker

Address:Mumbai City, Maharashtra, 540004

I have bough nova roti maker and its not working so i have logged a complain to paytm on 7th day but after that they give me partner number and its not reachable,

After that i have trice calling to paytm customer care but unable and even have sent email but i didnot have any response from paytm,

I have attached images for the email have sent to paytm...
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N
nikita2190
from Delhi, Delhi
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BSES Yamuna Electricity Bill

Address:110032

I have paid the electricity bill amounting Rs. 470 through net banking on 8th June 2016 via Paytm App. Money has been debited from my account i got the message the payment is successful but i did not get the message of successsful transaction from Pay tm and the bill has not been paid through Paytm. Please give me the refund of Rs. 470 and resolve the issue as earliest...
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A
atul tamang
from Nawanshahr, Punjab
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Complaint of recharge

Address:160014

Hii my name is atul my issue is regarding recharge.. The thing is[protected] at 8:47 pm i was aded 100 rs in my wallet and after that i was recharge 50 rs in [protected] number. But recgarge is not done and i was recieve a sms to pending ur recharge but when i was trying to recharge of 50 rs why deducted my 100 rs from my account ansd also recharege is not done so kindly i want to refund my 100 rs wallet balance.. I am not satisfie your service...
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S
Srinivas Simhadri
from Suriapet, Telangana
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Eelectricity payment transaction faild,amount not back received

I am paying electricity bill through paytm app.but payment transction failed.but amount not credited my account.please solve the problem.transaction id no.[protected].dt.18.06.2016.Kindly solved the problem in future this type issues dont repeted.This for your infomation please get it .please refund the amount immediately .i am expecting to you .please...
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V
Vipulgup
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed & non-refund of debited amount

Website:paytm.com

I made a transaction inr 100.86 on 03/06/2016 at 21:26:42 for payment of registration form in du. But when i made payment, it was failed & also the money was debited from my account which is still not refunded.
I had already complaint the payment gateway i. E. Paytm many times but they r not recognizing my complaint & also not refunding my money.
I made then second transaction, which was successful. But the money of first transaction...
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R
Ranjeet Garg
from Jaipur, Rajasthan
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Cashback not received on payment

Address:New Delhi, Delhi
Website:dominos

I have made an order on dominos in which 50% cash back facility was provided.. But after making the order i have not received any cash back.

Kindly look into the matter and provide me a suitable solution.

My order no is 209. The order is made from meerut for dominos branch of shastri nagar, meerut.

For any details kindly contact me on my number....
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C
chaitanya kanteti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not providing cashback as promised

Address:520001
Website:paytm.com

Email : [protected]@gmail.com
Paytm booking id: [protected]
I have made a transaction on 18th june 2016 worth rs.286.8/- and bought 2 movie tickets through paytm for show on 19th june 2016.
They mentioned that promocode is applicable only for movie shows on 19th june 2016.
They never mentioned that tickets must be booked on 19th june 2016.
So i request you for justice and make them pay my cashback.br...
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P
pankaj calsoft`
from Pune, Maharashtra
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Delivered product is not which i have ordered

Address:Pune, Maharashtra, 411045

I have order shoe but they delivered me wrong shoe size...

I am trying to connect with customer care but they are not responding...

When i ask for should someone call me then i got call from one lady and they disconnect call by herself after one minute...

And loos she not interested to look into problem...

Very bad experience...

I am still requesting paytm people that...
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N
nileshbhurke
from Pune, Maharashtra
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Empty mobile box received

Address:Nagpur, Maharashtra, 440022
Website:paytm.com

I have ordered mobile from paytm.
Order number #[protected]
Handset name: nokia 230 dual sim (Black & dark silver)
Amount: rs. 4004
Today[protected] i have received parcel from delivery boy.
When i opened that box, i was shocked to see the empty box which was having only mobile accessories not mobile handset.
Even the mobile box was not sealed.

This is a big fraud with customer.br...
+3 photos
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V
VIRENDRA JARWAL
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered want money back

Address:Varanasi, Uttar Pradesh, 221005
Website:www.paytm.com

I ordered "Optimum Nutrition Gold Standard 100% Whey Protein 2 Lb" on june 11th and was eagerly waiting for the product to be delivered, instead i got this stupid "x-tra gainer" which has an MRP of Rs. 735/-. This is a totally different category of product. I ordered a high quality protein supplement instead i got this mass gainer.
This is the worst online shopping experience I ever had....
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Paytm guys have deducted money of rs. 666 (By pos-one97communications) from my bank account,
I tried to recharge my videocon d2h (Id:[protected]
My bank name is bank of india,
Time of deduction - 1:50 p. M. Today (20/06/2016),
But now these guys are doing drama that they haven't recieved any money/payment is not confirmed.
Stop the drama & recharge my videocon d2h right now......
+3 photos
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Address:560060
Website:paytm

Dear Sir,
It's Shrikant H M from bengaluru, when I am booking a bus in paytm transaction failed but amount of 500 RS cut from my bank account. When the amount refunded to paytm account I had pressed the key send to bank given in the application. Amount debited from paytm account but not displayed in my bank account.Transaction no:[protected] for amount 500 RS.another one is 298 RS...
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R
rajesh.phsi
from Hyderabad, Telangana
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Order cancelled after 5 days

Address:Hyderabad, Andhra Pradesh, 500038
Website:paytm.com

Payment of rs. 28480 received by paytm! Your order no is-[protected] been cancelled by seller after 6days. Called paytm customer care they say due to service issue order cancelled.

The same selled is allowing me to place the order again. Very worst management of paytm. They don't care customer.

Also 3days back, they say website says product is ready waiting for courier pickup. Both seller and paytm is cheating...
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R
ravi chandra thakur
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RE: Login issue

Address:Kolkata, West Bengal, 700091
Website:Paytm.com/care

Dear Paytm Team,
I had lost my Mobile having mobile number [protected]. and after login from new Handset OTP sent to that lost mobile number. and in my paytm wallet 1300 rs. are in my account.
one time already complain had been done but from your side no any action taken. previous complain/ticket no. is 03293449.
Really, i am not satisfied from your lazy service. Do the needful Action.

so, what can i do,...
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A
Aishvarya Srivastava
from Bengaluru, Karnataka
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Unauthorized debit from account

Address:Bangalore, Karnataka, 560103
Website:Paytm.com

I noticed an unauthorised debit in my PayTM wallet which was done few days back. I never recieved any OTP or alert to know that some transaction has happened.
After rounds of follow up with the customer care, I recieved details of the transaction which I never did. This looks like an account takeover / Cyber Theft.
PayTM is not willing to take any responsibility of this instance which happened because of their failure to secure...
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